# Page 6 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Fireflies the right Call Recording solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197037/Fireflies/reviews

---

Fireflies

4.9 (555)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 6 - Reviews of Fireflies

## Showing most helpful reviews

Showing 126-150 of 555 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

William M.  
Brand Positioning Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Like having a personal assistant, but watch out for privacy hiccups"

March 23, 2026

4.0

Overall, my experience with Fireflies has been great. It's incredibly useful and has streamlined my day-to-day work significantly. Aside from some privacy concerns, it's an excellent tool that I'd recommend.

Pros

Fireflies feels like having a personal assistant. I use it for everything – meeting notes, follow-ups, and keeping track of conversations. It's become an essential part of my workflow, and I genuinely can't imagine working without it now.

Cons

There was an incident where a private conversation belonging to someone else was shared with me, even though it had nothing to do with me, and it was sent to my clients. This was a serious privacy concern and made me uneasy about the handling of sensitive data.

Review Source

Chris W.  
Director of Sales  
Wholesale  
Used the software for: Less than 6 months

### "Exceeded my expectations "

December 5, 2025

5.0

The ability to pickup on themes - catch trends - key topics and follow along through a project life. The surprising benefit is it’s ability to give a Birds Eye perspective of all aspects combined and identify overall themes and insights

Pros

If you do a lot of online meetings they have a 30% off deal now. It’s seriously become a game changer in my life for business It also allows you to record phone calls and connect them to projects Then an added bonus is uploading videos or podcasts and pulling out key information related to personal interest as well as what it deems important or at least not to over look

Cons

The only improvement I would wish for is the ability to just upload links vs files and the ability to record live webinars we attend

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Fireflies

Price and ease of use as well as the targeted tools I was looking for

Review Source

Jared V.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Reliable Note-Taking Helps Faithful Follow-Through"

January 21, 2026

5.0

i love Fireflies. I would always recommend it to any executive on the go with plenty of meetings to hop on too.

Pros

i can record offline conversations with ease and has the capacity to download the record via PDF faithfully and reliably with zero dilution.

Cons

the summarization sucks actually but I have ChatGPT and Gemini for it so it is not much of an issue.

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

don't work well as much as i would like them to.

Review Source

VR

Verified Reviewer  
Ed. Tech Coordination  
Education Management  
Used the software for: 1-2 years

### "A+ platform"

December 17, 2025

5.0

Overall, Fireflies has been a very positive and time-saving tool. It simplifies meeting documentation through reliable recordings, searchable transcripts, and clear AI-generated summaries. While there are minor limitations in transcription accuracy and customization, its ease of use and productivity gains outweigh the drawbacks, making it a valuable support for meetings and collaboration.

Pros

Clear AI summaries, easy meeting search, and seamless integrations that save time effortlessly day..

Cons

Occasional transcription inaccuracies and limited customization in summaries for different meeting needs.

Review Source

Danny B.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "One of the best AI-supported tools available"

December 5, 2025

5.0

I found it one of the best AI-apps available and I use it daily. Its accurate and user friendly. Great understanding of various languages and flexible use with templates and such. It also integrates easily with various meeting-tools.

Pros

Great accurate understanding of Dutch language, great summaries and it understands context! Easy to use!

Cons

There are some amendments to be made in the meeting notes, but they are minimal. I.E.: Mishearning of product-or usernames.

Switched from

[Gemini](https://www.capterra.com/p/10020130/Gemini/)

Gemini did not support Dutch in meeting transcription.

Review Source

JD

Jordan D.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Best Ai note taker on the market"

November 14, 2025

5.0

My overall experience has been excellent. Fireflies has streamlined my meeting process, improved my organization, and allowed me to focus on the conversation instead of worrying about note-taking. The accuracy, reliability, and simplicity of the tool make it a must-have for anyone who attends frequent meetings.

Pros

Fireflies is incredibly easy to use and integrates seamlessly into my workflow. It joins meetings automatically, captures every detail accurately, and saves me hours of manual note-taking each week. I can trust it to never miss anything important, which honestly makes it one of the most reliable tools I use daily.

Cons

There really isn’t much to complain about. If I had to mention something, it would be that sometimes the transcript formatting could be slightly cleaner for long meetings, but it’s a minor detail and doesn’t affect usability. Overall, everything works extremely well and consistently.

Review Source

DC

Danielle C.  
Director and RN  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great team adoption - easy to use, awesome user interface!"

February 16, 2026

5.0

Great. Would highly recommend if you have holes that need to be plugged with your team doing meeting notes and follow up actions associated with those meetings.

Pros

Easy to roll out software, very intuitive user interface, everybody in the team loves to use it. Just gotta remember to turn them off when you don't need them in the meeting!

Cons

Nothing, it's been great for our business and great for improving accountability in the team. People can actually talk during meetings now instead of worrying about who is taking what notes. Notes are then filtered and added to our meeting notes template and provided to all attendees.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

Otterai UX wasn't as good, not as good integrations available when I trialed it. Also Fireflies was the only HIPPA compliant note taker I could find that fit with our company AI and security and data handling policies.

Review Source

Lindsey H.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great functionality and integration options "

November 10, 2025

5.0

Overall, I have had a great experience with it over the past year. Customer service is always quick to respond if I have any issues.

Pros

I love the extensive integration functionality with tools like HubSpot, Google Docs, and ClickUp, which allows me to have a record of calls and tasks across the platforms I use.

Cons

I wish I were able to highlight the transcript as it is being recorded, with key thoughts or ideas I'd like to revisit later.

Switched from

[CircleBack](https://www.capterra.com/p/160238/CircleBack/)

Integration features were more robust with you all

Review Source

Elisabeth D.  
Recruiter  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great tool for recruiters!"

February 5, 2026

5.0

Pros

Fireflies is an incredible tool for me as a recruiter! It's been SUCH a big help having it transcribe meeting notes, and provide a detailed summary, directly within the platform so that I can keep track of everything I need.

Cons

I can't think of any! The tool is very easy to use and easy to sync up with my Google account so that recordings can automatically start and I have records of all notes that I need post-interviews with candidates or important calls with teams.

Review Source

JT

Jodi T.  
Senior Director of Marketing  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy meeting follow up"

March 25, 2026

5.0

Overall I find it easy to use. Be sure to remove Fireflies from any meeting that you don't need to keep as unwanted recordings eat through minutes very fast.

Pros

Takes all the hassle out of meeting notes. Following up on meetings with notes has always been a struggle. Not anymore! Not only are my meeting notes a breeze, but I can be more present in the meeting because I'm not worried about capturing everything that is said.

Cons

Sometimes it can be really hard to remove from a meeting. It is very hard to know who has access to transcripts which can get dicey when you're dealing with sensitive topics.

Review Source

VR

Verified Reviewer  
Head of Enterprise Sales and Partnerships  
Information Technology and Services  
Used the software for: 6-12 months

### "Value for money product"

December 11, 2025

5.0

The overall experience has been quite good. I have tried multiple platforms but never found a platform which is so helpful as Fireflies

Pros

The features are very amazing and is very useful for the sales team and myself to generate different types of summaries as per requirement. The knowledge base feature is just excellent innovation.

Cons

There are no cons with Fireflies. There are no cons with Fireflies. There are no cons with Fireflies.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fireflies.ai has far more better features with better pricing.

Review Source

Luis M.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Tool! "

February 10, 2026

5.0

I was in need of a transcription tool, and Fireflies connected it to G Suite out of the gate. That has made things much easier.

Pros

The fact that I no longer have to write down the MoM for every meeting is a game-changer, to say the least.

Cons

No matter if I deleted the meeting in the notepad, I was not able to get past a prompt that said I had used all of the minutes.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fireflies is available by default with Google Meets

Review Source

EB

Ernesto B.  
Academic Supervisor  
Education Management  
Used the software for: 6-12 months

### "Greatness and best thing on earth"

February 14, 2026

5.0

Pros

It was super great beause I have time to focus in the meetings I have and ffireflies focus entirely on notetaking for me.

Cons

nothing.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

needs work for multi language meetings, plus it was super expensive

Review Source

Campioto L.  
ceo  
Information Technology and Services  
Used the software for: 6-12 months

### "A melhor ferramenta de transcrição"

March 20, 2026

5.0

excelente custo beneficio.

Pros

A praticidade, e o excelente custo beneficio auxiliou na tomada de decisão. garantir que todas as reuniões serão gravadas e muito bem transcritas.

Cons

gestão das transcrições, algumas vezes, apenas algumas vezes, tem problemas de conexão e rastremento das informações.

Switched from

[Fathom](https://www.capterra.com/p/276054/Fathom/)[Tactic](https://www.capterra.com/p/239741/Tactic/)

Mais funções e principalmente embedado em mais lugares.

Review Source

VR

Verified Reviewer  
Proposal Development Specialist  
Hospitality  
Used the software for: Less than 6 months

### "Firefly: An Essential Tool in my Toolkit "

February 11, 2026

5.0

I consider Firefly an essential tool in my toolkit for both work and personal life. It helps me reference old conversations and summarize the important information (with a little prompting). One of my favourite parts of Firefly is that I can have genuine conversations without worrying about taking notes.

Pros

The positives are the ease of use and connectivity on any platform. The biggest benefit for me is that ability to chat with the AI assistant to really narrow down on the key information I need to consider as I end up talking to a lot of departments and the conversation is not always pertinent to my department.

Cons

I think the summary system is a bit underdeveloped; what I mean is that Firefly summarizes the entire meeting for me. However, there are many parts of the meetings that are not relevant to my tasks, and while a little background doesn't hurt, it sometimes prioritizes the fluff and omits the important discussion for my department. That said, the easy fix is to use the AI assistant built into Firefly and ask it to extract the relevant information.

Review Source

VR

Verified Reviewer  
Managing director  
Biotechnology  
Used the software for: 1-2 years

### "Best note taker!"

February 4, 2026

5.0

Pros

google chrome integration, great summaries, great at understanding any accent, ability to have meetings in many languages

Cons

not enough storage even in the paid version language not detected automatically, need to switch from english to spanish too many times

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Otter AI was not easy enough to use, Fireflies had better user experience

Review Source

Janelle B.  
CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Fireflies is invaluable if you need to actively listen and be engaged in a meeting"

January 23, 2026

4.0

Overall, I am happy with the app for the cost and what it provides. It has been invaluable in allowing me to listen actively and be more engaged in my meetings, rather than taking notes.

Pros

Fireflies is easy to use from the start. I have it available on both my computer and phone and can start recording quickly as I step into a meeting. It summarizes and provides action items by individual, which is very helpful. I also receive a prep email an hour before any recurring meeting that Fireflies is invited to, with a recap of the previous meeting and discussion points for the upcoming meeting.

Cons

If using the phone app, you have to leave the app open and not allow your screen to lock so the recording gets uploaded. Upload time on the phone app takes longer than I prefer. Sometimes the names get jumbled or are incorrect on the transcript. This is an easy edit and fix, but something to look out for depending on your need for accuracy and professionalism.

Review Source

Pax Z.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best, most user-friendly notetaker out there"

November 3, 2025

5.0

Saved me huge amounts of time and helped me turn meetings into action. Find it incredibly easy to use across the web and mobile app. Zero training required - totally intuitive

Pros

Beyond just its sheer usefulness, it's very easy to use: both set-up and day-to-day use. Particularly like how if two users on a meeting both have Fireflies, you can view their notes automatically without having to invite your own instance to the meeting. Also really easy to invite your Fireflies to another person's meeting if not

Cons

Can't think of anything. Can't think of anything. Can't think of anything. Can't think of anything. Can't think of anything.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

A friend who had used both told me that this was easier to use

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Needed more features like live in-person meeting recording on the app

Review Source

Robert C.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Give Fireflies.AI a try"

November 6, 2025

5.0

Good thus far and I've used fireflies. AI for six months and been pleased with the output. I rarely have to do anything to make it work for me.

Pros

This is an early review, I've been pleased with Fireflies.AI, they responded to my request for a BAA, have been easy to work with and have something set up to easily genrate a note that is useful for my phone contacts.

Cons

seems a bit complicated but that's a learning thing and Claude.AI helps a great deal. The instructions for customizing things are easily available.

Review Source

Jason K.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Meeting Minutes become actionable to-do lists. Meeting history becomes insights."

January 26, 2026

5.0

Easy to use, I love it. The reminders, the sumaries, the set and forget aspect of intergating it for meetings in MS365 gives you a powerful tool to keep your meetings on track and to achieve progress.

Pros

It is an accurate recorder for meeting minutes, it is an ntelligent summariser and gives insightful action lists for follow up.

Cons

It makes it impossible to forget or misinterpret agreed next steps for projects. With a full transcription and a meeting summary you get detail or overviews of key discussion points, agreed goals, required follow up and timings.

Alternatives considered

[Transcribe](https://www.capterra.com/p/184965/Transcribe/)[Revver](https://www.capterra.com/p/123400/revver/)[Sonix](https://www.capterra.com/p/167966/Sonix/)

Reason for choosing Fireflies

value for money and trial option lead me to trial a couple and fireflies.ai stood out for ease of use and speed of turnaround.

Review Source

NB

Nicholas B.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Using Fireflies in our business processes"

January 25, 2026

5.0

Very good, we plan to continue to lean into using Fireflies with more of our team members. I've been very happy with the product so far.

Pros

The recordings and transcripts do really well, but I mostly love the open developer experience Fireflies allows by providing a webhook to send the transcripts to a custom API of ours to perform further AI and workflow actions in our internal business processes.

Cons

I don't love that if multiple people from the same company have a firefly recorder we get several duplicates - I would like it to know to only invite one and share amongst the group. Also, I'd like the fireflies agent to not appear as a user, but just an indicator that it is recording on the meeting.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Fireflies

I liked the transcription of the audio the best.

Review Source

Jose A.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Companion to Keep Around"

November 28, 2025

5.0

I really like it. I look forward to its ongoing development. Like \[sensitive content hidden\] would say, "the version I'm using today is the worst ever it will be"

Pros

I like the tools for last-second capturing needs. Calls and simple check-ins can result in important long meetings where notes are needed. Love the notes, really clear audio captures, summaries are powerful and almost no mistakes.

Cons

I'd like even better ways of calling Fireflies faster into calls and ways of have it more handy, plus adding notes to include in the summaries. I would also like a non-Google/Microsoft registration, as some of my business emails aren't using either of those services.

Review Source

BB

Berislav B.  
Director  
Education Management  
Used the software for: 6-12 months

### "Doing all the boring parts about meetings for you"

March 5, 2026

5.0

We don't need a human notetaker any more. I can easily extract and download recorded data for analysis, brainstorming, creating content, developing project ideas. A great timesaver. Thank you, Fireflies :)

Pros

Reliable, joins automatically both Zoom and Teams meetings, delivers meeting summaries to participants and team automatically, accurate Croatian transcripts, availability of audio, video, transcripts and summaries. I even use it for Speaking Cambridge CAE practice exams to process and deliver reports for students. And it's very intuitive. I haven't even explored what it can do.

Cons

A nuisance - although global setup is Croatian meetings, it occassionally delivers reports in English

Alternatives considered

[Samsung VXT](https://www.capterra.com/p/10022214/Samsung-VXT/)

Reason for choosing Fireflies

Croatian was very good quality compared to other tested ones.

Review Source

Rod F.  
Director  
Market Research  
Used the software for: 6-12 months

### "Best of the AI meeting tools in my opinion"

November 26, 2025

4.0

Wasn't sure at first, but once I understood the features and found the way I wanted to use it, I use it all the time.

Pros

Accurate transcription, with a good summary. Easy tocapture and edit meeting minutes where necessary.

Cons

Not yet available with Zoho Meetings, but I use it with Zoom, Teams, and Google Meet no problem. I try to use it in every meeting.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

Fireflies had more features and a better user interface.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fireflies had more features and a better user interface.

Review Source

Stewart. B.  
Managing Director  
Farming  
Used the software for: 6-12 months

### "Fireflies - Meeting Minute Saver"

December 10, 2025

5.0

I recommend Fireflies to all meeting owners and secretaries, as it provides an efficient and user-friendly solution for preparing accurate meeting minutes and clearly defined action plans, significantly reducing the time and effort required for post-meeting documentation.

Pros

Fireflies consistently demonstrates a proactive and highly accurate approach to meeting transcription and minute-taking. Its reliability and attention to detail significantly streamline the preparation of meeting minutes, saving time while ensuring clarity, consistency, and a professional standard of documentation across all meetings.

Cons

While Fireflies is an effective and accurate tool, its widespread use by multiple participants can become disruptive. Meetings risk being crowded with AI notetakers rather than people, which may affect focus and efficiency. To maintain order and clarity, the use of notetaking tools should be restricted to the meeting owner.

Review Source

Similar Products

Featured