# Page 8 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Fireflies the right Call Recording solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197037/Fireflies/reviews

---

Fireflies

4.9 (555)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 8 - Reviews of Fireflies

## Showing most helpful reviews

Showing 176-200 of 555 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephen D.  
COO  
Computer & Network Security  
Used the software for: 1-2 years

### "It's like have a great assistant at all my meetings!"

October 31, 2025

5.0

I'm a huge fan of the Fireflies. I love the sharing of transcripts, and the automatic addition to all my video meetings.

Pros

Fireflies is super easy to use and setup. The transcriptions are exactly what we need and the call-to-action/to-do lists from each meeting is a game-changer!

Cons

I need to figure out how to record live meetings. I also would like to hide Fireflies in the video meetings without having to hide all non-video attendees.

Review Source

AM

Aaron M.  
Specialists Headhunter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Must Have Tool"

November 14, 2025

5.0

Top-tier. I'm grateful to live in the modern age with access to tools like this. The quality of my salesmanship has increased as I can now give my complete attention to those I'm speaking with.

Pros

\*Superior notes and transcription \*Auto joins every meeting \*I can focus entirely on the meeting and not worry about taking notes or trying to remember everything. Just genuinely engage with who I'm speaking with.

Cons

\*I usually have to give the transcription to ChatGPT to engage with the notes more. Discuss the notes, extract information, create more tailored notes for specific application.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

Far more features and I worked people testing Otter. Fireflies is superior.

Review Source

LS

Lori S.  
School Psychologist  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Polished!! "

October 21, 2025

5.0

The summaries sound very professional and polished, even when meeting participants are chatting. I forgot to turn off the recording once and I was worried because some off us were just chatting. It took the “gist” of our chat and turned it into good, professional sounding notes and action items. I was amazed!

Pros

The ease of naming participants is fantastic! That was a game changer for me. Other programs I’ve tried were much more difficult to navigate. The quality of the summaries is also great!

Cons

I’m still learning about some of the features, and it’s been a little hard to learn how to do certain tasks. I’m figuring it out though! I think it’s because I forget to play with it until I need it!

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

It was difficult to identify speakers in the transcript.

Review Source

Wojciech B.  
CTO CIO  
Retail  
Used the software for: 6-12 months

### "Fireflies - brighten up your meetings with an assistant and AI"

December 3, 2025

5.0

I really like this tool, and the money spent on the subscription pays for itself in the form of time saved on summarizing and grasping the most important issues after using it during meetings.

Pros

Simple and intuitive operation. Easy integration with MS Teams and other tools. Super easy to use, even for offline meetings.

Cons

Transcripts and summaries of meetings. It is easy to return to a meeting and prepare for the next one using the capabilities offered by this tool.

Review Source

Robert L.  
CEO  
Internet  
Used the software for: 1-2 years

### "Fireflies changes our lives for the better"

February 25, 2026

5.0

great, been here for quite a while. We have begun to use the channels and we often export transcriptions for further analysis.

Pros

The continue to add features, love the summaries, search, and channels. I think they put together features in a very simple to use way.

Cons

Really nothing. I'd like to see in listview which channels a meeting is in and also show me all meetings that haven't been put into any channel.

Review Source

Lucia S.  
Business Development  
Management Consulting  
Used the software for: 1-2 years

### "Must have tool!"

January 27, 2026

5.0

Pros

extremly helpful tool! very accurate transcription. I use it daily! 10/10 recommendation. And the best: very cheap!

Cons

nothing. Everything works well. I would be nice, to receive automated a link to the transcript - as suggestion for future releases

Review Source

RS

Raymond S.  
Family Coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Game changer!"

October 3, 2025

5.0

It took a little time in the platform to get a feel for the process and applications, but after using it one or two times it became clear. I feel like there is more functionality that I am missing in terms of education and understanding, but so far it's been very helpful with the basics.

Pros

It's ease of use and the thorough summary generated after important meetings and calls. Information is organized in a concise and detailed manner with action items clearly identified at the end of each summary.

Cons

I wish it was easier to edit the summaries with an automized setting to make certain changes, i.e. removing timestamps from summary and find and replace to correct name spellings, etc.

Review Source

Edgar V.  
CEO  
Information Services  
Used the software for: Less than 6 months

### "More than just a transcription tool"

March 17, 2026

5.0

I am very satisfied with the product. It is now the official tool for almost all of my online meetings.

Pros

The interface is user-friendly and intuitive. It recognizes various accents and languages, which is great for my work with international English- and Spanish-speaking clients. The AI assistant is very useful for getting me up to speed mid-presentation or answering questions as they come up. It also includes an upload feature, so I can record my meetings and upload the audio later.

Cons

It’s a bit pricey compared to other transcription services, especially for organizations with many members, but it’s much more useful overall.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

It is a more comprehensive tool than the previous one.

Review Source

NR

Nette R.  
GSC  
Events Services  
Used the software for: Less than 6 months

### "5 star Review"

November 24, 2025

5.0

My overall experience with Fireflies has been excellent. The platform has streamlined our meeting workflow and significantly improved the way we capture and review information. Its transcription accuracy, AI-driven summaries, and intuitive interface make it incredibly easy to stay organised and ensure nothing is missed. The seamless integrations with our existing tools have also enhanced team collaboration. Fireflies has become an invaluable part of our daily operations, and I’m genuinely impressed by the consistency, reliability, and time-saving benefits it provides.

Pros

Fireflies has been an outstanding tool for our workflow. The transcription quality is consistently impressive, capturing even complex discussions with clarity. The AI summaries are incredibly accurate and save us a significant amount of time after every meeting. I also love how intuitive and user-friendly the platform is — everything from setup to reviewing notes feels seamless. The integrations work flawlessly with our existing tools, which has made collaboration across the team much easier. Overall, Fireflies has exceeded my expectations and has become an essential part of our daily operations. Highly recommended.

Cons

The transcription accuracy can be inconsistent at times, particularly with multiple speakers, which occasionally requires manual adjustments.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Not accuarate and cannot get the important things in the meeting

Review Source

Naren K.  
CTO  
Financial Services  
Used the software for: 1-2 years

### "How to capture meeting notes and consolidate with NotebookLM"

March 27, 2026

5.0

Very convenient and easy to use

Pros

Easy to use I do not like to advertize on the recorded call that I am capturing - should provide a stealth mode

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Ease of use Can be converted to Notes and consolidated with NotebookLM

Review Source

Chris R.  
IFA  
Financial Services  
Used the software for: 6-12 months

### "Excellent AI Meeting Note app"

February 12, 2026

5.0

Overall a great app that has saved us a lot of time and adds accuracy to our records, protecting us in the event of a dispute.

Pros

We use Fireflies for capturing and transcribing our client meetings. It does the transcript automatically ready to copy and paste, and allows download of both the transcript and meeting notes to add to our client files.

Cons

Sometimes the meeting notes are a bit too bullet-pointed and don't carry the nuance we need. This often means we move the transcript to ChatGPT to create a version that suits our needs

Review Source

Roger M.  
Consultor  
Import and Export  
Used the software for: 6-12 months

### "Fireflies App the app that help to save money and time"

November 26, 2025

5.0

It’s great ai app, helping me To improve my job and performance (in quality, speed to deliver main topics to the team, gives me accurate summaries and i can make presentations, webinars, trainings faster, better and accurate.

Pros

It’s like an assistant, helping me to assist another Meetings in person, meanwhile fireflies is taking the web based ones.

Cons

It’s not welcome in some zoom meetings or Webinars snd do not have any notification of this issue, and you lost the info from that meeting

Review Source

Martin A.  
Director  
Information Services  
Used the software for: Less than 6 months

### "Tool of choice for physical meetings"

January 14, 2026

5.0

I am using Copilot within Teams as well as Fireflies. Fireflies outstands the competition when being used for physical meetings and also for meetings that use a local language.

Pros

Easy to use and works like a charm with physical meetings. The meeting is transcribed and summarized on the way back from a meeting, you can start immediately with using the content.

Cons

In the meetings console, all meetings are shown. You can divide them into channels, but the default view is all.

Switched from

[Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)

Copilot has some shortcomings when using in physical meetings

Review Source

Dr. Staci M.  
CEO and Founder  
Management Consulting  
Used the software for: 2+ years

### "Never miss a meeting."

February 24, 2026

5.0

It has been my go to for transcripts, recordings and analytics for over 4 years. I trust the content and the showup.

Pros

With ADHD I can forget to add an appt to calendar or still forget to show. Fireflies doesn't miss a meeting that is on my calendar and I can all it in on ones that are not. I also love the soundbites feature.

Cons

What I would love to see is the total number of minutes used on the meetings tab. Tracking is more difficult without it.

Review Source

Rahul B.  
Founder And CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "NOthign other than awesome. "

February 13, 2026

5.0

Pros

everything about this app is awesome, it has actually reduced my efforts of taking notes and remembering about the meeting. plus. the integrations with platforms like whatsapp it has been it more convenient to remember what happened in meeting and what needs to be done.

Cons

NONE actually if i must say. but only con i find here is that i have multiple email ID's and each ID demands a separate license and subscription

Review Source

Michael K.  
Business Development Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool with scaling signs."

February 28, 2026

5.0

Overall, my experience is satisfying. The good thing is that FireFlies has been evolving ang getting better since I started using it. It's a sign of a team that does a great work! I use FireFlies as my AI Notetaker Agent to daily meetings and client calls.

Pros

I did like the call summaries, the dashboard and API connections FireFlies offers. I've connected with LLMs and this scales up lots of manual tasks.

Cons

The accuracy of the notes and open task tracking; could me more accurate. Other than that, analytics tab could provide more accurate information.

Review Source

VR

Verified Reviewer  
CEO  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great helpful tool for people who want to concentrate on conversation over taking notes"

March 20, 2026

4.0

When it works it works well and many a time I used the transcripts to confront people with what they said. No backtracking with this tool nor denying what was said!

Pros

Simple, effective and gives me the opportunity to focus on the conversation rather than on making notes

Cons

Sometimes the software glitches which needs some work as it means you sometimes miss out on meeting notes

Review Source

Víctor G.  
Manager Of Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "ULTRA HAPPY WITH FIREFLIES"

December 1, 2025

5.0

Great! I'm happy, I'm also using it to enhance my studies, I'm currently trying to learn a new skill, and it is thanks to the transcripts i can record and later consult and use them as material.

Pros

It is easy to use, reliable for meetings, summaries, and to keep track of action items. I am now using it for study

Cons

I love the IA emails, but it gets exhausted too fast when in organizations such as mine, you have multiple meetings and users that invite you.

Review Source

David F.  
director  
Accounting  
Used the software for: 6-12 months

### "Outstanding Platform"

January 13, 2026

5.0

This works tremendously well for my business particularly recommend their fast and efficient support

Pros

Its just a tremendous platform and highly efficient. I use this now for all my meetings it was actually recommended i should and so pleased i did

Cons

Absolutely nothing, there isnt anything i would say i dont like i have been particularly impressed by their support its the best i have worked with

Review Source

Oscar C.  
Principal  
Architecture & Planning  
Used the software for: 6-12 months

### "Buzz..Buzz..Buzz.."

February 19, 2026

5.0

Moved from other note taker and have not looked back. Love AskFred. It really helps to organize our lives and documentation.

Pros

Accuracy of summary and action tasks. It transcribes everything and understands all the jargon we use.

Cons

nothing..it's a great app. There were some attributes from a previous note taker app that I thought i'd miss..but i've forgotten them..which means I must not miss them.

Review Source

GK

Gábor K.  
CEO  
Industrial Automation  
Used the software for: 6-12 months

### "Almost perfect meeting summary tool."

October 22, 2025

5.0

It'a good tool overall i sore it 9/10. It generates almost perfect very detailed and usable summaries with todos by person. I can concentrate on the meeting to the topic not to making notes. It sends summaries by email, and weekly summary about the meetings athough the transcript not too good in Hungarian.

Pros

It generates almost perfect very detailed and usable summaries with todos by person. I can concentrate on the meeting to the topic not to making notes. It sends summaries by email, and weekly summary about the meetings.

Cons

Unhappily it not automatically set the language, so I have to do it manually in case of diffenent language meetings. The transcripts in hungarian is no too good, suprisingly the summaries 99% good.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Fireflies

It worked better and made better summaries about the meetings.

Review Source

Luciano Jorge D.  
Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Fireflies - best application for transcriptions"

March 1, 2026

5.0

Pros

Fireflies is good for exact transcriptions, which I employ in my work and studies. Specially in studies, it is very useful.

Cons

The summary is too rigid and I can't see how to change it in the way I would like it more. More and more precise information could come from this section.

Switched from

[Notta](https://www.capterra.com/p/10017368/Notta/)

The Fireflies app is better for transcriptions

Review Source

VR

Verified Reviewer  
SENIOR BUDGET AND COST CONTROL OFFICER  
Oil & Energy  
Used the software for: 6-12 months

### "Productivity Excellence"

January 23, 2026

5.0

Excellent, allows me to be present in the meeting knowing that the tool can help me take notes and summarize

Pros

Ease of use, excellent transcription and summary of meetings. I also love that it's able to give me more insights into the meeting discussions beyond just the summary.

Cons

For now the app is perfect but sometimes the spelling of native words are not accurately represented.

Review Source

AM

Alastair M.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Transformed meetings and saved huge amount of time"

October 10, 2025

5.0

Transformed meetings into listening & dialog centred, rather than taking copious notes. Its very easy to use either on Teams or via phone and summaries are getting better all the time

Pros

It has transformed how I operate with client meetings - allowing me more time to think about the issues at hand rather than copious note taking. Also for larger meetings, it captures all inputs and creates a great summary with action points. I interrogate the scripts using AskFred to pinpoint specific inputs or issues.

Cons

I wish I could switch off the time stamp it leaves behind every comment. I know it can be useful, but when copying & pasting it is an irritant to have to remove

Review Source

Przemysław K.  
Managing Partner, Attorney at Law  
Law Practice  
Used the software for: Less than 6 months

### "Fireflies review from a law professional perspective"

March 19, 2026

5.0

I can't imagine working without it anymore. I used to sum up my online meetings by myself, and it took time, whereas now I can leave it to my Fireflies to just review it, and my clients are getting extra value.

Pros

What I like the most is the quality of the summaries, because it's really nicely prepared, with a little percentage of errors happening only from time to time, and given in a nice and smooth form.

Cons

That it does happen to make errors in this small percentage. like in 5% of cases. That's a very small ratio, but still it can happen, like taking by mistake what's cost and what's income for a company.

Review Source

Similar Products

Featured