# Page 9 | Fireflies Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Fireflies the right Call Recording solution for you? Explore 555 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197037/Fireflies/reviews

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Fireflies

4.9 (555)

[View alternatives](https://www.capterra.com/p/197037/Fireflies/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 9 - Reviews of Fireflies

## Showing most helpful reviews

Showing 201-225 of 555 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Cesar F.  
Director of Quality  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Fireflies...Game Changer!!"

February 4, 2026

5.0

My experience with Fireflies has been great. I am able to keep up with all the meetings I have to attend and have gained powerful insights.

Pros

The accuracy of the meeting notes and insights when using the AI tools. I especially like the meeting recaps after a meeting along with meeting prep reminders to refresh my memory before upcoming meetings.

Cons

I have not found anything that I do not like about Fireflies. As I stated the recaps and meeting prep have been a game changer.

Review Source

Juan G.  
CMO and CDTO  
Education Management  
Used the software for: Less than 6 months

### "Best tool for ADHD Executives."

January 23, 2026

5.0

Summaries are great. I can even take notes of offline events I attend with their phone app. It's so good I can't live without it anymore. 10/10

Pros

You don't even have to think about fireflies after the initial settings. There was a TV AD in the 90's selling Goodyear tires, and the tag line was "Don't think about it" as their tires were so good you never had to think about them failing. Same goes for Fireflies. Installed it, now I receive every meeting I join "automagically"

Cons

If I really had to find one.. I would say I'd like to edit the audio claip and trim the first minutes. In Mexico we have 5-10 minutes of small talk before getting down to business and sometimes that gets referenced. But I guess I could just ask \[sensitive content hidden\] to pause the recording and resume after smalltalk

Review Source

VR

Verified Reviewer  
Founder  
Design  
Used the software for: Less than 6 months

### "Best I've found so far"

November 1, 2025

4.0

Best ai recorder I've tried with awesome ai summaries and the ability to search transcripts with natural language

Pros

Captures video with discreet audio fallback via chrome plugin, ai summaries are really good, you can ask fred questions about specific calls which is a great time saver.

Cons

cost is a bit high with ai credits as an additional fee above subscription that defaults to auto-top up, chrome plugin sometimes fails to engage.

Alternatives considered

[tl;dv](https://www.capterra.com/p/10015832/tldv/)

Reason for choosing Fireflies

the other products didn't work, and did not record video as well as transcribe

Review Source

AS

Andrew S.  
Chief Innovator  
Research  
Used the software for: 6-12 months

### "Fireflies rocks"

January 27, 2026

5.0

Very positive, easy to use and simple license model that makes sense and works for what I need it to do.

Pros

Ease of use, accuracy of the translation and does not make too much up (you still need to check). I like the way the actions are summarised on the dashboard. Performance is good on multiple devices

Cons

You still do need to check for accuracy and if there is things being invented vs derived - would be good to have a confidence value on what potentially could be invented

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

license model and ease of use, fireflies is easier

Review Source

Matthieu C.  
Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "My everyday assistant."

February 6, 2026

5.0

Pros

Great integration with my production workflow. I'm using it on my phones, through uploads and connect it to my personal AI assistant with MCP. I'm using it with dual mics for irl interviews.

Cons

This solution can be a bit expensive if you don't optimise its usage. There are cheaper alternatives for limited usage. Still using chatGPT for voice interactions. I need to try the voice agent, maybe they'll fill that gap.

Review Source

VR

Verified Reviewer  
DOS  
Computer Software  
Used the software for: 1-2 years

### "I missed one meeting with Fireflies and it made me realize I much I love it"

December 15, 2025

5.0

Great overall experience with Fireflies. It shows up to all my meetings and sends me an email with exactly what I need for my notes

Pros

It shows up to all my meetings and gives me an accurate recap and clear action items. It is also integrated with my CRM

Cons

Sometime the summary can be too long or it uses the wrong acronyms, can't hate too much as those things can be industry specific. I don't like it speaking up during my meetings in the chat section.

Switched from

[Plauti](https://www.capterra.com/p/10016743/Plauti-Data-Management/)

Plaud was not as easy to use, more expensive, and had a physical device

Review Source

Oluwatofarati O.  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Amazing Product"

February 19, 2026

5.0

Superb experience really, i am grateful for the opportunity to use it and enjoy all it's tools and it is relatively reliable.

Pros

It is really accurate and I like how it has so many integrations, you can basically have so much productivity done.

Cons

Did not let me integrate zoho meeting, and I use zoho meeting a lot, also i want to be able to download the audio recording.

Review Source

Richard S.  
Director  
Financial Services  
Used the software for: Less than 6 months

### "Best in Class Call Summaries"

December 25, 2025

5.0

I have tried Zoom's call summary and also Otter.ai - I find this service to be the best provider of accurate and actionable insights.

Pros

I love the ease of integration with CRMs and calendar systems. I was up and running in five minutes or less. Call summaries are much better than those provided by Zoom's built-in AI.

Cons

The only learning curve I am dealing with is the fact that I run three email addresses and get invited to meetings on Teams, Slack, Zoom and Google meet. Still learning how to get Firelflies to autojoin all meetings across all platforms.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

This product provided better call summaries and HubSpot integration

Review Source

Andre G.  
CPO  
Automotive  
Used the software for: 6-12 months

### "Fireflies gave me back time!"

February 3, 2026

5.0

Pros

Very user friendly which made me use it right away. Both agent version on desktop and app on cellphone made my life easier in several ways. The summary after the meeting is almost ready to go for sending to people, and even doesnt need to send, the application itself send it directly.

Cons

very few times, there were some meetings that the agent didn´t join automaticaly, which made loose the transcription.

Review Source

MA

Maria A.  
Managing Director  
Accounting  
Used the software for: 1-2 years

### "Fireflies review"

October 23, 2025

5.0

We just wanted to try it out at first, but now it is so handy, I don't know how I was having meetings without it before. It provides a summary, but it also gives a transcript, so we can read or even listen to what was actually discussed at any point in the future. And it automatically joins meetings, you don't even need to think about inviting it

Pros

I love getting summaries of the meetings and helpful suggestions of how to prepare before the meetings. Fireflies is very helpful

Cons

the cost increases if you add more team members, but it is to be expected. It is a great product overall.

Review Source

JM

Julie M.  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Highly recommended"

November 17, 2025

5.0

Very good experience for a couple of years. Pleased with accuracy and summaries. Good value and will stick with it because it continually improves.

Pros

Reliable, efficient software. Much better and more cost effective than the human equivalent. The ask Fred feature is very useful - probably more useful than the auto generated summaries.

Cons

Not always clear how you can change meeting summary settings. It doesn't always get proper names and industry terminology correct.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fireflies

thought the features were more comprehensive at the time

Review Source

MP

Matt P.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "MUST HAVE TOOL"

February 21, 2026

5.0

I use it daily and think it's a must have. it allows me to email summaries to clients or use something like ChatGPT to upload transcripts and digest it in my own way

Pros

It's so intuitive to use, easy and does everything it says it will. I love the meeting summaries as it allows me to stay aligned on projects

Cons

I dont really have any cons. it's a great app and tool.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Reason for choosing Fireflies

No real reason. Possibly brand or luck of the draw when I saw it

Review Source

CR

Christina R.  
Principal Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Good work!"

February 16, 2026

5.0

Excellent - customer service when needed has been responsive, but mostly it just works. I've come to depend on the notes.

Pros

The transcription is consistent and above 90% accurate. I've used other companies where the transcription is sub 80% accurate.

Cons

Sometimes (rarely) the transcripts can take a few hours when I want them in 5 minutes! Usually the transcripts come VERY quickly.

Review Source

VR

Verified Reviewer  
Administrative assistant  
Executive Office  
Used the software for: Less than 6 months

### "An Efficient Solution for Meeting Summaries"

January 23, 2026

5.0

Overall, Fireflies has been a helpful and time-saving tool that makes meeting notes and follow-ups much easier.

Pros

I liked Fireflies’ ability to automatically record, transcribe, and summarize meetings accurately. The highlights, action items, and searchable transcripts made it easy to review discussions and follow up without missing key points.

Cons

Occasionally, the transcription accuracy drops with strong accents or background noise, and real-time summaries can lag slightly during longer meetings.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 6-12 months

### "Helps me a lot!"

October 29, 2025

5.0

Love it. I really enjoy it and has made my actions more visible and follow up on calls has become much easier.

Pros

How easy it is to use and the accuracy of everything said at the meetings. I can rely on it taking notes and fully concentrate on the meeting itself.

Cons

That it is always visible in the call as a member. It is fine to be visible, but should not take up a whole calling in.

Review Source

MT

Mr. T.  
Specialist  
Legal Services  
Used the software for: I used a free trial

### "Love it, pretty useful for zoom meeting and Consult notes. "

January 12, 2026

5.0

Overall, I’m happy with Fireflies. It has improved my workflow and made meetings easier to manage. Despite the cost, the functionality and convenience make it a useful tool that I would recommend to others.

Pros

I really appreciate how fast and efficient Fireflies is. It saves me a lot of time by quickly generating prompts and helping me stay organized during meetings. The speed and ease of use make it a valuable tool for productivity.

Cons

The main drawback for me is the high fees. While the service is helpful, the pricing feels a bit steep compared to other options. It would be great if there were more affordable plans or flexible pricing for different user needs.

Switched from

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

I decided to switch because the previous tool was not as useful or efficient as Fireflies. Fireflies offers better features and helps me stay organized, which makes it a more valuable option for my workflow.

Review Source

BM

Brendah M.  
Consultant, Trade and Legal  
Public Policy  
Used the software for: 6-12 months

### "My Fireflies Experience"

February 2, 2026

5.0

Very good experience which has helped me to be efficient, and catch up quickly on meetings I could not fully attend

Pros

Call recording and summaries were very helpful and saved me time in capturing minutes of meetings and lecture notes

Cons

Mixing summaries for two concurrent calls on different topics. For meeting following each other, Fireflies produced summaries for the first meeting that had content from the next meeting

Review Source

VR

Verified Reviewer  
Director  
E-Learning  
Used the software for: 1-2 years

### "Excellent App for making you more productive"

November 6, 2025

5.0

Y renew for another year, good App in cel. Don't miss anything in your reunions. If you have another IA to improve the analysis of the transcript is better

Pros

Great to not forget anything in the meetings. I really value this application. So far so good...! Thanks

Cons

The briefing of the meeting after the transcription sometimes isn't that accurate. Needs to improve in the analysis of the transcription

Review Source

Jamie C.  
CEO  
Medical Devices  
Used the software for: 6-12 months

### "Best AI note taker"

January 31, 2026

5.0

It is one of the best AI packages I have ever used.. I highly recommend it. It is one of the easiest and best user experiences I have ever encountered

Pros

It is amazing at taking and summarizing notes from meetings. I like the way it also automatically logs into all of my meetings

Cons

Would like a little more control of when it automatically engages. Sometimes it is difficult to stop it from logging into the packages

Review Source

Emre D.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best note taker in business! Don't look further!"

November 3, 2025

5.0

I am so happy that I found Fireflies. It's the best tool to have for taking notes in meetings. Google Meet, Microsoft Teams everything works. It has a small learning curve but

Pros

It's better then any human being in taking notes. Don't look further! Since I am using Fireflies, I don't have to take notes anymore. It does everything. Who said what, who asked which question. It's litterly perfect and it supports all the languages our team and clients speak! Thank you guys!

Cons

Nothing. It's perfect! In the beginning it had a small learning curve to figure out how everything was working and I had to contact the support to make some things clear, but this is the usual drill with all kind of services and applications. So no cons in my eyes.

Review Source

MG

Monideepa G.  
Strategic Account Senior Executive - RA  
Management Consulting  
Used the software for: 6-12 months

### "Overall a Good Experience - Consider Toggle for Quick Teams add-in"

January 14, 2026

4.0

It has overall been a great experience as it fast tracks the days by not letting us indulge into drafting summary emails.

Pros

Fireflies is easy to use and understand, also the best part is that it has an invuilt AI Feature to summarize the notes post meeting, which reduces the effort hours significantly.

Cons

The ability to add Fireflies in to meeting - on the go. It's a tedious process to add Fireflies to an ongoing process by fetching and pasting the link. If the admin has an inbuilt button or feature like an add-in within Teams to include or call Fireflies in the meeting it will be a great feature. Further, if a person leaves the organization it is very difficult to delete their fireflies from entering our meetings.

Review Source

Elijah C.  
Educator  
Education Management  
Used the software for: 6-12 months

### "Nifty note app"

March 10, 2026

5.0

It was simply wonderful right from the start; a pleasant surprise when I chanced upon this app and considered if it really lived up to its promises.

Pros

There are awesome capabilities one would expect from a premium, paid app that has integrated AI features.

Cons

None whatsoever; you have got to try it for yourself to see just how good it is as a note taker and handy AI assistant.

Review Source

VR

Verified Reviewer  
Support  
Marketing and Advertising  
Used the software for: 1-2 years

### "fireflies rocks!!"

November 4, 2025

4.0

really good, it was recommended to me by a colluge nearly 2 years ago and i have been hapily using it since

Pros

The Transcripts were great, the export to JSON is helpful, it enters meetings very easily, its easy to export

Cons

the storage wasnt huge, i found that after a few weeks my meetings had filled the storage and i needed to upgrade

Review Source

Roger R.  
CEO  
Apparel & Fashion  
Used the software for: 6-12 months

### "Fireflies just leveled up 💖"

November 5, 2025

5.0

Overall, Fireflies has become an essential part of my workflow. It’s reliable, smart, and keeps improving with every update. I genuinely feel more productive and organized since using it. The AI assistant feels like a real teammate that helps me stay on top of everything.

Pros

Fireflies is super easy to use and the UX feels incredibly clean and intuitive. I love how it automatically captures every meeting detail so I can focus on the conversation instead of taking notes. The AI summaries are spot-on and save me a ton of time each week.

Cons

Sometimes my calendars don’t sync right away, and I’ve had to find a few workarounds to get all meetings captured. It’s not a dealbreaker, but smoother integration between different calendar apps would make the experience even better and more seamless.

Review Source

Łukasz P.  
Onboarding Officer  
Information Services  
Used the software for: Less than 6 months

### "As far the best notetaker and STT software."

December 30, 2025

5.0

I'm not planning to cancel subscription anywhere soon, or even at all, I will stick to this company simply in sake of propagating simplicity and speed of their app work.

Pros

The accuracy of the description they provide, as well as speed and quality of web browser app. They are superior, smooth and don't make me angry, what is rare.

Cons

I don't like that they don't provide screen recording, because I have to use Loom for recording meetings, and it is terrible in how it works.

Review Source

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