# Aaniie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aaniie Software - reviews, pricing plans, popular comparisons to other Home Care products and more. Source: https://www.capterra.com/p/197065/SMARTcare --- # Aaniie Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aaniie ## What is Aaniie? Aaniie, formerly Smartcare Software, is a complete digital home care platform that leverages workflow best practices to manage costs & improve outcomes. Aaniie includes an easy-to-use drag-and-drop Dynamic Scheduling Dashboard, Mobile Point-of-Care App, HR Suite, CRM, Scheduling, Invoicing/Payroll, EVV, Custom Docs, Family Portals, Predictive Analytics, and KPIs, enabling higher quality care, elevated patient/caregiver satisfaction, and increased caregiver retention. Ideal for any size agency. ## What is Aaniie used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $195 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Aaniie alternatives Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197065/SMARTcare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Client Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Patient Records Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Aaniie 54 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Store, manage and track all forms in a centralized location Providing medical care for elderly patients System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently System of devices or tools that help perform, test and capture patients' diagnostics in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Process that confirms a caregiver's visit and services provided Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.6 (17) Basic $195.00 Flat Rate,Per Month Value for money 4.6 (17) 4.6 Based on 17 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (17) 4.6 Based on 17 reviews ## User reviews Overall rating 4.4 Based on 19 reviews Filter by rating 5(12) 4(5) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent MH Melanie H. Employee Relations Coordinator Health, Wellness and Fitness ### "atHome with Western Home Communities" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 20, 2024 The experience has been great so far with Aaniie! Pros Aaniie is user friendly! I have only began to learn this program and look forward to learning more! \[sensitive content hidden\] has been so helpful! Cons Nothing so far - still learning all there is to know with it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Thank you for taking the time to leave us a review — Your feedback has made our day! We are so pleased to hear you’re having a wonderful experience with Aaniie. We are continually working on adding features and functionality that help our users become more successful, so if there’s anything else you’d like to share or need in the future, we’re all ears. AM Amber M. Scheduler Hospital & Health Care ### "This software saved my life" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 20, 2024 Aniie is a great software for companies needing to schedule multiple caregivers and clients. Pros When you have a question or comment on how to improve the software. Aaniie lets you know that your questions and comments have been taking into consideration and will have an answer for you as soon as they can. Cons Scheduling is hard because schedules can be deleted without anyone doing anything with a clients schedule Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Thank you for your review and for choosing Aaniie! We’re happy to hear that our software has made a difference in your life and scheduling processes. We are constantly working to improve our platform, and your feedback and enhancement requests regarding the visibility of our scheduling filters have been documented. We're looking forward to our continued partnership! BG Beth G. Senior Director Resident Services Health, Wellness and Fitness ### "Great platform and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 Pros I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us! I recommend Aaniie without hesitation. Cons The issues with program we didn't like are being fixed by the developers. No other issues. Switched from [eRSP](https://www.capterra.com/p/129443/eRSP/) Poor Security and poor customer service is why we switched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Thank you for taking the time to leave us such a generous review! We're so glad to hear that you were satisfied with your transition to Aaniie. We pride ourselves on our attention to security, and our team is committed to delivering high-quality service. Your feedback is a great encouragement to us. We look forward to our continued relationship as we work together to improve our platform to fit your needs. RP Ruth P. Administrator Hospital & Health Care ### "Worst CRM I have ever used" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 1, 2024 The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever. Pros the option to personalize the client and caregiver experience, lots of features such as ATS, automation Cons everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reasons for choosing Aaniie ATS feature and capabilities, compatibility with skilled nursing and customizable forms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Thank you for sharing your feedback with us. We’re genuinely sorry to hear that your experience with Aaniie did not meet your expectations. Our platform is packed with a vast array of tools, designed to streamline your processes, but we recognize that the depth of these features can be challenging without the right support. We offer a variety of implementation options including personalized onboarding sessions, live training webinars, and an extensive library of resources. We would be happy to share these with you, assist with troubleshooting, and provide guidance on getting the most out of every aspect of the platform. We’re committed to ensuring that you feel confident using the platform and see the value it’s designed to bring. Again, we appreciate your feedback and look forward to the opportunity to support you better moving forward. SC Susan C. President Staffing and Recruiting ### "Disappointing Software Rollout" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 February 27, 2024 Pros There are features that could be useful, such as the billing component, if the overall software was delivered as promised. Cons In staffing, we need to know our in-home caregivers' schedules. The system does not provide us was a comprehensive view of the employee's schedule to staff them. Switched from [PhraseExpander](https://www.capterra.com/p/157546/PhraseExpander/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2024 Thank you for sharing your thoughts, and we’re truly sorry to hear that you had a less-than-ideal experience. However, after reviewing your comments, it appears that some of the points you've raised may be more relevant to another software product, rather than Aaniie’s home care software, as Aaniie does provide a comprehensive view of the employees' schedules. If there’s anything specific about our software that you’d like assistance with, please don’t hesitate to reach out. Our support team is always happy to help clarify any concerns or guide you through any features you may need help with. GK Golden K. SVP Operations Hospital & Health Care ### "Smart Companies Use SMARTcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 We moved to SMARTcare because our former major software vendor continued to make promises that they did not/would not keep. Our experience with SMARTcare has been the opposite. Pros Customer Service support and the willingness to upgrade and add new features in response to customer feedback.Some of our agencies provide Medicaid services and SMARTcare responded by creating an award-winning billing system to meet coding standards.Also, we were very happy with the new feature allowing caregivers to use the app offline, because many of our clients are in remote locations without Wi-Fi. Cons There were issues in the bulk billing features that some of our agencies thought were cumbersome, but SMARTcare has addressed those issues with upgrades. Alternatives considered [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/) [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reasons for choosing Aaniie No one matched up with quality and value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 Thank you for your generous review! We continually work to ensure our users have the features and functionality they need to be successful. It's great to see that you found success working in Smartcare's offline mode so that your care workers can focus on providing care and completing their visits as usual without having to worry about connectivity. GR Gene R. Sr Program Manager Hospital & Health Care ### "SMARTcare - Just what Home Care needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 From purchasing to implementation to daily use, our experience has been solid. SMARTcare brought a lot of change to our organization, so the ease of use and the effective support has been a blessing. The team loves the system! Pros The ease of implementation and the support through this process were fantastic. And using the system, both the user interface and the capabilities make the job so much easier than other systems! Cons I am sure we will learn of functionality opportunities as we use the system. Alternatives considered [Generations Homecare System](https://www.capterra.com/p/26508/Generations/) Reasons for choosing Aaniie PCC integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 Gene — Thank you for your feedback. We are pleased to hear about your success during the implementation process! By taking full advantage of Smartcare's system and its intuitive easy-to-use mobile point-of-care functionality, we truly look forward to hearing more about your success with Smartcare. LK Lindsey K. Owner Hospital & Health Care ### "Renewed Appreciation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system. I was cranky and rude to the tech support all the time and they were so helpful and always very kind and supportive. I got over my attitude and learned their system well. They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that. Pros How easy it is to do payroll when using the integrated Deluxe system. Being able to communicate with caregivers through the app. Ease of scheduling from the app and normal safari on my phone. Communication with tech support is direct, fast, friendly and well worth every penny! Cons There is a lot to the software that I don't need to use because my state is not a regulated state, so I do get confused with all the different features at times. Because I'm not utilizing certain features all the time, I do get lost regularly and have to call support, but they get me in the right direction quickly. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Was with a Franchise that used ClearCare and switched when I went to independent. ClearCare was cloudy care and to big for it britches. A lot of features with a lot of down falls Alternatives considered [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/) [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) [WellSky Home Health](https://www.capterra.com/p/97558/WellSky-Home-Health/) Reasons for choosing Aaniie The ease of tech support and simple functionality of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 It's great to see that you are using the system to engage your caregivers and process payroll with ease. The system will help your continued growth. Any time you have a question or need a tip, we are here to help, just reach out to our customer success team. - Josh JP Jacqueline P. Owner Individual & Family Services ### "Business Changing Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2020 Every step from inquiry to launch has been smooth and informational. Pros SMARTcare has exceeded my expectations. It is so user friendly from admin to caregiver to client. It provided more features than I had thought possible. I do not need to keep any paper files and am able to use SMARTcare for every need my agency has. It makes staffing a breeze and makes sure I am aware immediately if a caregiver has not shown up to their scheduled shift. It allows clients and their family to see the most up to date schedule and what care is being provided. I could go on and on. This software has saved me from hours a day doing tedious busywork to being able to spend that time marketing my company. Cons I have found absolutely nothing that I do not like. I am more impressed every time I use it and find a new feature that will save me time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 Hi Jacqueline, We are really pleased to see the difference Smartcare is making with your home care agency. Everyone at Smartcare works hard to make your life easier running your agency. Great to see that you are seeing the results and that we are exceeding your expectations. We look forward to continuing to help you grow! - Scott SH Stephanie H. Care Coordinator Hospital & Health Care ### "First Time Scheduling System User" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Overall this has been a great organizational tool with scheduling and an easy system to train different staff members on. The employees seem to have a great experience with the app and having all the vital information they need to perform their jobs efficiently! We look forward to the new developments that SMARTcare will continue to create and utilizing them in our daily scheduling. Pros This product has a variety of different features and tools. I do have to say that our company doesn't even use all the features it has, that is because they have thought of so many options that SMARTcare Software would be beneficial to many companies. You can customize this system to fit your needs and that is just what we did! We worked with the SMARTcare team to develop a way for our Human Resources and Payroll systems to merge with SMARTcare to limit the manual labor between all the system and to cut down on any errors that could occur. This frees up our office staff to be able to focus on the clients and staff training! It makes scheduling easy as staff can view everything from their schedules to information on their clients right on the app. Cons There are very little things so far for cons that we have. We would like to see a calendar view of our clients schedule in a PDF version that we can send to clients and families so they know what caregivers to expect and at what times. Our account rep has ensured us that this is coming very soon! Its nice to know that when they receive suggestions they really do listen and try to make it happen. Reasons for choosing Aaniie We chose SMARTcare over other products because they had all the features we were looking for in one system! We had a list pf priorities of functions we needed and they were the top choice! They were willing to customize our companies profile to fit our needs. They understand that not all companies run the same so being able to listen to what their customers want and working with them to develop that product really puts a company at ease! They also have very detailed reports and other features that you might not have thought of but find yourself using everyday. I am very happy with this product and would recommend SMARTcare to anyone looking for a great system! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 Hi Stephanie — We are so happy to hear about your excitement about using Smartcare. Smartcare is continually working on adding features and functionality that help our users become more successful. As your account representative promised, Smartcare does include a schedule calendar view in a PDF version. We look forward to hearing more about your successes with Smartcare in the future! [View all Reviews](https://www.capterra.com/p/197065/SMARTcare/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)