# Custobar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Custobar the right CRM solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197075/Custobar/reviews

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Custobar

4.4 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Custobar

Ease of use

4.0

Customer Service

4.7

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marko T.  
Growth Hacker  
Retail  
Used the software for: 1-2 years

### "Flexible Omni-channel tool that does it all"

September 17, 2021

4.0

Very happy with the product. Almost in an instant, we managed to open few new direct marketing channels and enable automated audience exports to our paid advertising via Custobar. So far new needed features have been looking promising as well.

Pros

Customer support has been a great help in implementation phase of every new tool within Custobar. Other than that... Custobar allows us fit a bunch of tools under one hood. That brings us much needed transparency between channels and enables us to learn more from our customers - and use that knowledge more precisely.

Cons

It is a tad technical product unlike some visually compelling competition (which then have more limitation in the technical side though).

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Reason for choosing Custobar

Multi-channel capabilities and ability to work closely with the development team.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Multi-channel capabilities as nr. 1.

Review Source

Response from Custobar

September 23, 2021

Thank you Marko for your review, kiitos! Customer support Custobarians were thrilled to hear your kind words. We'll continue developing Custobar monthly to be worth your trust also in the future!

MB

Mario B.  
Operaio  
Farming  
Used the software for: I used a free trial

### "Custobar quello che serve "

November 11, 2023

4.0

Custobar lo hi trovato un buco software per una gestione ottimale e facilitare, i processi che servono per un buon sviluppo di ricerca

Pros

Mi piace la possibilità di ricerca di clientela e produzione, del settore che serve

Cons

Ci vorrebbero più strumenti nel software ne andre più avvantaggiato

Switched from

[Ontraport](https://www.capterra.com/p/220784/Ontraport/)

Non aveva abbastanza strumenti nelle ricerche

Review Source

JD

Julie D.  
Digital Marketeer  
Retail  
Used the software for: 2+ years

### "Goede tool om mee te starten"

September 20, 2021

4.0

We kunnen klanten bereiken die nieuw zijn en prospects overtuigen om hun aankoop te voltooien door een abandoned cart email.

Pros

Software die alles centraal heeft : productfeed, klantendata, emailing, etc, je hoeft dus geen verschillende tools te gebruiken. Ik denk dat het een goede tool is om mee te starten.

Cons

Niet alles is even vanzelfsprekend en de werking heeft toch wat duiding nodig, voornamelijk rond automations is het soms moeilijk om alles op te zetten qua doelgroep bepaling etc. Ook rapportage is niet erg duidelijk doordat je maar 3 maanden terug kan kijken.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Custobar

Meer klanteninzichten

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We hadden behoefte aan automatisaties en meer klantenoverzicht.

Review Source

Response from Custobar

September 23, 2021

Thank you Julie for the constructive feedback. We'll keep working hard on the automations and reporting to ensure their user friendliness. Pleased to hear that the abandoned cart automated message is giving you great results!

oO

ola O.  
e-commerce manager  
Retail  
Used the software for: 2+ years

### "Easy to create campaigns with follow up and insights"

September 21, 2021

4.0

Effectivness in producing mail campaigns, very quick and easy. Overall view (360-view) of our customers Custobar solved our GDPR compliance.

Pros

The 360-view of our customers is very helpful, we had no total/360-view of our customers. Easy implementing via API which we use for other services. Very fast and effective creation mail capaigns

Cons

Search for customers and audiences is not intuitive, more like programming/code style

Alternatives considered

[Voyado](https://www.capterra.com/p/215541/Voyado/)

Reason for choosing Custobar

Price Delivery time (fast)

Review Source

Response from Custobar

September 23, 2021

Thank you Ola for the review! We highly appreciate this and also your development ideas like the stickers. Happy to continue working with you.

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Better than Braze, Klaviyo or all the other well-known players"

April 27, 2023

5.0

Amazing – great team. You get some free consultation. Integration was seamless. Overall blown away by the functionality.

Pros

The way you don't just track data but also get actionable insights is just beyond this world. I love it and think there's nothing better out there – after having used +100 ESPs & Automation Tools for the last decade

Cons

That I didn't find it earlier – left a lot of money on the table

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Better & faster data insights

Review Source

VR

Verified Reviewer  
Business Director  
Sports  
Used the software for: 6-12 months

### "Data enrichment by automation"

September 15, 2021

5.0

Custobar has significantly reduced the workload of its employees. Employees are given significantly more time for the work for which they are hired than for enriching data manually. With the help of the service, we have also made our data much richer and learned more from our customers.

Pros

The most useful and impressive feature for us is the data collected by the program about other services we use. The service is easy to set up and really easy to use.

Cons

We have been using the system for about a year and we have not noticed any shortcomings

Review Source

Response from Custobar

September 22, 2021

A big thank you! It's great to hear that Custobar is helping you to utilise data and to understand your customers better. Keep on rocking the sports industry!

TK

Tanja K.  
Customer Experience Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Custobar helps us in our growth"

September 13, 2021

4.0

Pros

Custobar is easy to use and gives us valuable information on our customers and their shopping behavior, which we use in our marketing decisions. Customer support and experience are great; I feel Custobar is really willing us to grow and prosper!

Cons

Custobar analytics should still be developed in order to get more in depth analysis of our actions, especially with regards to the automations.

Review Source

Response from Custobar

September 21, 2021

Thank you, Tanja, for your honest feedback. We highly appreciate your company's feedback and insightful discussions on how to develop the reporting features. They are very important for Custobar's future development.

HS

Hanna S.  
Content creator  
Consumer Goods  
Used the software for: 2+ years

### "Review for Custobar"

September 15, 2021

5.0

Always getting the best support and quick help.

Pros

Integration with our existing business processes and e-commerce was easy and benefits are measurable. intuitive and easy to use and do newsletters weekly.

Cons

Only cons is that I wish I had more time to use all the good features and do more automations.

Review Source

Response from Custobar

September 22, 2021

Thank you Hanna! Your review really warmed our hearts. We will work hard also in the future to make sure you'll enjoy using Custobar!

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