# Scribeless Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Scribeless Software - reviews, pricing plans, popular comparisons to other Direct Mail Automation products and more.

Source: https://www.capterra.com/p/197113/Scribeless/pricing

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# 

 Scribeless Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Scribeless

## What is Scribeless?

Scribeless is a handwritten direct mail vendor that has facilities in the California, New York, the UK, Canada, and Europe. Thousands of companies trust us and our mailers to stand out in the postbox and use us to build personal relationships with prospects, partners and customers. Simply put, handwritten letters grab attention, which is ever more valuable as traditional channels become less impactful.

## What is Scribeless used for?

[Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

86%

Neutral

0%

Negative

14%

Starting price

£1.5

Usage Based, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Scribeless?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://scribeless.co&name=Scribeless)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Scribeless

4.3 (21)

VS.

[4.9 (53)](https://www.capterra.com/p/242279/PostGrid/reviews/)

Starting Price

£1.5

Usage Based, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (21)

Ease Of Use

4.9 (53)

Value For Money

4.4 (20)

Value For Money

4.9 (49)

Customer Service

4.4 (20)

Customer Service

4.9 (48)

## Scribeless alternatives

[4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/)

Starting price

$0.40

Per User, Per Month

[0.0](https://www.capterra.com/p/197677/PostPilot/#reviews)

Starting price

Contact vendor for pricing

[5.0 (1)](https://www.capterra.com/p/232293/Handwriteio/#reviews)

Starting price

Contact vendor for pricing

Highest Rated

[AppealMaker](https://www.capterra.com/p/10011625/AppealMaker/)

[5.0 (8)](https://www.capterra.com/p/10011625/AppealMaker/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10011625/AppealMaker/)

[View all alternatives](https://www.capterra.com/p/197113/Scribeless/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

3.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Campaign Management

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Mailer Templates

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Premade examples of mailings, such as cards, brochures, etc.

Design Management

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Event Triggered Actions

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Mailing Services Integration

Outsource mailing services to a third party

Scribeless 7 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Predefined actions automatically performed on the occurance of specific events

Premade examples of mailings, such as cards, brochures, etc.

Outsource mailing services to a third party

Outsource printing services to a third party

Features

4.2 (21)

4.2

Based on 21 reviews

## Pricing

Value for money

4.4 (20)

Free Trial

As low as

£1.50

Usage Based,One Time

Value for money

4.4 (20)

4.4

Based on 20 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Clay](https://www.capterra.com/p/10001919/CLay/)[

Attio](https://www.capterra.com/p/259360/Attio/)[

Hightouch](https://www.capterra.com/p/241212/Hightouch/)

## Support, customer service and training options

Customer Service

4.4 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (20)

4.4

Based on 20 reviews

## User reviews

Overall rating

4.3

Based on 21 reviews

Filter by rating

5(16)

4(2)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

OK

Oliver K.

Owner

Professional Training & Coaching

### "Direct mail as part of AVB style outreach. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2024

I'm a huge fan and a repeat customer and always go out of my way to recommend to anyone who's looking to plug in direct mail to their outbound sales process.

Pros

I have used Scribeless to execute the direct mail aspect of multichannel outreach across multiple clients over the years. In today's age, where attention is at an all-time low, you really need to find creative ways to cut through the noise, especially when targeting jaded Tier one decision-makers. I have primarily used this to start conversations with Tier 1 enterprise businesses. People love to have something physical, especially in a saturated digital world. Scribeless is intuitive to use and very cost-effective for the value it brings. I have had countless positive anecdotal feedback from prospects who have received the handwritten letter. I have launched campaigns across USA, UK and EU to great results.

Cons

Not really a con, but when sending out, you must pay extra consideration to making sure you have the correct delivery address for the recipient. In a post-Covid world, this takes some extra thought. The customer support team are always happy to share ideas around optimising this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cindy C.

Head of Marketing

Computer Software

### "Good customer support, value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 11, 2024

Pros

Convenient to set up automated direct mail campaigns for bulk or individual sends, at reasonable prices

Cons

Lack of delivery tracking on sends to confirm when notes have arrived

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

John F.

CEO

Health, Wellness and Fitness

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 8, 2024

Overall a very good service that I would recommend to others.

Pros

Great quality, reasonable price. Awesome customer service

Cons

Templates are good but can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emona S.

Executive Assistant to COO

Real Estate

### "Great Cards"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 8, 2024

Pros

We were pleased with the quality of the cards provided by Scribeless, and we also received positive feedback from our clients as well. The platform made it simple to implement our own holiday card design, and there were a variety of handwriting options to choose from.

Cons

Slightly quicker responses would be preferred but other than that the cards turned out great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

Scott O.

Head of Outbound

Real Estate

### "Scribeless is the best we have come across"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2024

It's been a great experience before them we worked with two other direct mail providers, they charged more and as they were much larger we're not helpful if there was an issue or something custom needed to be done. This kind of rigidity just doesn't work when you are a mid-size company doing direct mail, you need a partner who is invested in your success and will work with you directly.

Pros

\-Amazing support -High degree of customization, willingness to work with you to do special things -High quality paper -handwriting is amazing

Cons

I like everything so far we've only had a good experience with them in last 1.5 years

Switched from

[Postal](https://www.capterra.com/p/203387/Postal-io/)

Cost + service was the most important factor for the switch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David K.

Executive Vice President

Real Estate

### "Dissappointed"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 21, 2022

I paid over $500 and nothing was delivered. They blame the post office but cannot even provide evidence that they submitted it to the post office. Then they insulted my intelligence further by offering me a credit to use their service again as the only resolution. It has been over a month since it was "sent". I feel like I was scammed.

Pros

The idea is a good one. The website is great and easy to use.

Cons

Unfortunately, they did not deliver – literally and provide no resolution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DZ

Devin Z.

VP Of Marketing

E-Learning

### "Very Deceptive Website With Shady Billing Practices"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 2, 2022

Terrible.... They billed us $4300 without our approval and their support isnt around to remedy the issue

Pros

Easy to setup and I was able to easily integrate it with Zapier

Cons

Their EXTREMELY shading billing practices. We signed up for the pay as you go plan and they randomly charged us $4,300.00 without our consent or even having us confirm the price (or even showing a price in the first place)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2024

Hi Devin, I'm glad we were able to resolve this issue for you at the time, issuing a full refund, and that you have been using our platform for the last two years happily.

NS

Nassir S.

Director of Marketing

Retail

### "Horrible Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 10, 2021

Horrible experience. They obviously have gotten too big for their own good. We've been with them since before they had their app and instead were using zapier. They had issues back then and they have even more issues now. Billing was constantly off. We paid for gift card inserts, and they sent hundreds of cards without them at one point. Last nail in the coffin was when they were going to make a fix to not include our eBay sales. We never heard from them and instead they just paused our campaign completely, when they were never told to do so. We reached out and we were told it was their mistake, but then we found another billing error. At that point they were supposed to reach back out to us once billing was fixed and give us a credit. \[SENSITIVE CONTENT\] never reached out again, this was now the second time of no follow-up. We've dealt with \[SENSITIVE CONTENT\]as well as others, and it's always the same. They don't care about the customer at all. Go elsewhere there are plenty of services doing the same as scribeless that are capable of delivering.

Pros

Nothing really. This software sounds great in theory, but when the app constantly doesn't work and the customer service is horrible, there aren't any PROS.

Cons

Everything. As I mentioned in the PROS, there is nothing good about this software. Constant problems with the App and Billing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2021

Hi Nass, we appreciate the feedback but are obviously very disappointed to see this. We know you've faced some platform issues, but don't think this is a fair reflection of our service. We really care about our customers and go to great lengths to accommodate their needs, and have even developed features specifically for CaliConnected. The 'fix' to exclude your eBay sales was a new feature we built for you, and your campaign was paused until it was released because you told us that you didn't want your eBay customers to receive notes. When we realised this misunderstanding we apologized, gave you some free credits, and explained why we took the approach. As we explained, the feature was delayed because several of our engineers contracted COVID. It's been a difficult period and we've been stretched, but we're more committed than ever to delivering a brilliant service. We would love to talk to you about this and try to make things right, and hope that you will reconsider this review.

Ana Consuelo C.

Senior People Operations Analyst

Computer Software

### "Great product and customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2021

Pros

Ease of use, good looking product, many compliments from employees

Cons

HRIS integrations if I had to choose one

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2021

Thanks Ana, always great to get feedback like this from a valued customer!

WR

Will R.

Fundraising Manager

Non-Profit Organization Management

### "A 'wow moment' for our donor base"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2020

Pros

I've been super happy with the Scribeless order. The quality was great and it had the intended impact of being a 'wow moment' for our donor base.

Cons

We haven't really found any real issues with Scribeless. The website is easy to use and we set up campaign in minutes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197113/Scribeless/reviews/)

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