# Legwork Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Legwork Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/197115/Legwork --- # Legwork Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Legwork ## What is Legwork? Legwork not only integrates with your Dental practice management software, but also with Dental websites, creating a seamless system for online appointment booking, digital Dental forms, online payments, and marketing campaigns. Manage two-way texting, appointments reminders, tele-Dental, patient reviews, practice metrics, and more all from one dashboard. Integrate your Dental patient engagement software, Dental marketing, websites, and Dental office phones with Legwork innovative solutions. ## What is Legwork used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Dental](https://www.capterra.com/dental-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $349 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Legwork?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.denticon.com&name=Legwork) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Legwork 4.8 (25) VS. [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $349 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (25) Ease Of Use 4.5 (236) Value For Money 4.6 (20) Value For Money 4.1 (209) Customer Service 4.7 (22) Customer Service 3.9 (216) ## Legwork alternatives Highest Rated [4.8 (71)](https://www.capterra.com/p/131888/DoctorConnect/reviews/) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.9 (1,360)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $319.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (1,279)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using messages within the system Patient Records Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Access Controls/Permissions Define levels of authorization for access to specific files or systems Legwork 162 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests System that automatically dials calls Automatically create schedules based on business needs or employee availability and qualifications Distribute/route/connect calls Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Complete outstanding payments Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Notify large groups of people simultaneously about important updates. Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Track the status of assets and whether they're checked in or out Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronic patient health records, including records from multiple doctors Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Create and securely store digital patient records Tracks metrics that provide insight into how a user interacts with any interface or product Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Gaining access to confidential health documents and information Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Laboratory test results Manage billing and payments for a healthcare provider Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Supports practices with multiple healthcare professionals The ability to choose between different appointments in a selection. Identify, track, and respond to negative feedback Track and monitor patient no-show rates Send personal messages to clients or attendees Track and organize online shifts Transmit voice and other information digitally Allow communication between the company and patients via messages, SMS, emails, phone, and more Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Questionnaire for clients to answer prior to attending appointments. System calls multiple numbers at once and connects the agent to the first number that answers Monitor wait time and abandonment for incoming requests that have not been routed Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Enables the connectivity to send and receive calls over the internet Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Interact with data visualization elements, such as charts and graphs, to drill down into data Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Place/receive calls through voice over IP connection Record, update and manage waiting lists Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.6 (20) Basic $349.00 Per Month Value for money 4.6 (20) 4.6 Based on 20 reviews ## Integrations [ Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (22) 4.7 Based on 22 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating 5(20) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LH Laura H. Administrative Assistant Medical Practice ### "Legwork" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 4, 2022 Pros I like the texting software, and how it integrates with Mango. Cons I wish we could send photos over text. failed writebacks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Raj P. Management Consultant Management Consulting ### "All-in-one tool patient management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 22, 2021 Legwork addresses many customer and business processes as an integrated package to allow healthcare professionals focus on their core strength - the health and wellbeing of their patients. It will pay for itself. Pros The patient reminder and confirmation features work well and are estimated to save 3-5% in lost revenue through no or late shows. Patients value reminders and are able to reschedule their appointment if circumstances change. This avoids the need to charge and collect for no shows, which damages customer relationships. Cons Options to customise forms and emails are limited - this is important as the style and content of communications is a key aspect of customer engagement and relationship management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Gina R. Dentist Hospital & Health Care ### "Legwork" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 11, 2020 Pros The price and all of the services that it includes. Cons The customer service I received when I had a very serious issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jennifer Z. Office Manager Medical Practice ### "Why we like Legwork" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2020 Helpful with getting reviews Pros Ease of use Helpful in getting Google reviews Good customer service Cons Need more customizable emails to our patients. We have been very happy with our purchase Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Aimee K. office manager Medical Practice ### "Great Patient Communication Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2020 It confirms appointments, lets me communicate easily and quickly with our patients and vise versa. Pros I never have any problems using Legwork. Cons I want to be able to see pictures on texts. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Cost Reasons for choosing Legwork Ease of use and the cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PN Peter N. Owner Health, Wellness and Fitness ### "Review of Legwork (1 year of use)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 9, 2020 Overall, the Legwork software has been decent. It has made communication with my patients an ease, especially when it comes to texting/emailing. Automated reminders have been a great plus as well. The biggest issue I have with Legwork is the team behind the company; follow up with their clients have been late or delayed and would be the main reason why I would consider switching platforms in the future if the support team does not improve. Pros Automated text/messaging for schedule confirmation and reviews, texting for patient communication, email blast. Cons The forms/templates for new patient paperwork does not look or appear as smooth or professional. Looks quite dated instead of modern or polished. The marketing team needs to be more diligent with updating Facebooks Ads. I have an ad that is still running from 2019 that needs to be stopped. Reasons for choosing Legwork Recommendation from friend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Roselyn M. Manager Hospital & Health Care ### "Patient Communications Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 Patient communications . Pros Easy Communications with patients, Marketing and reviews, forms. Cons I hope they will be able to add the features such as extracting patients with unpending treatment that need to come back. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) More features such as website designing, marketing and forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL barb l. Office Coordinator Health, Wellness and Fitness ### "Legwork and Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 Legwork provides excellent customer service. Legwork's communication software has our patients communicating with us even if they do not have an appointment via text and emails. Any opportunity to remain in touch with a patient is so key, at least for our practice. Pros Legwork provides an amazing service to our team! The software is user friendly. It keeps me up to date throughout my day with emails, texts, confirmations and patient messaging. It allows me to multi-task and spend more time with our patients. The software assistance is AMAZING!! A simple phone call or an email to Legwork provides me with answers that I need to move forward. Cons I know that there are many features and options available that I currently do not utilize but I am trying each day to explore the software because I know that it will further our practice to its potential. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sharon S. Receptionist Health, Wellness and Fitness ### "If you use social media you'll pick up legwork fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 We are getting a lot of reviews in and have ease of access to everything we could possibly need. Our patients love getting reminder messages that are automatically sent through legwork and they also love that they can communicate via text/email. Pros I like how everything is in one place. From sending review requests and responding to them, to do lists to remind you what information you need for the patients coming in, communicating with patients via e-mail or 2 way text and being able to do the million other things I have deadlines for because legwork does the personal touches of birthday greetings and confirming patients automatically without me having to give it a second thought! Cons The original price point is costly but in my opinion worth it. Switched from [Swell](https://www.capterra.com/p/196277/A-more-creative-way-sell-and-ship-your-products-more-efficiently/) Swell did not generate reviews at all, there was no customization and was not worth it. We even get an amazing modern website in our monthly plan! Reasons for choosing Legwork We considered 5 other products to help lift our Dental Clinic up as we only opened our doors 8 months ago. We want to stand out and make our patients feel at home and welcome so being able to customize emails, bulletins, change the wording in the messages we send and group our patients to receive targeted information (ie. Teeth Whitening, Botox, Dental Surgery etc.) has allowed us to stand out in the most positive way! The cherry on top is the amazing website their team developed for us and made sure every thing we wanted was done the way we envisioned it. LegWork is not generic, bland or boring by any means. If you want to stand out in a modern way Legwork can definitely help you do that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HZ Hannah Z. Office Coordinator Medical Practice ### "Legwork in our dental office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 Overall, our office has had a positive experience in our time using Legwork. Pros We love that everything is integrated. We can text, email, and respond to reviews all in one place. Using Legwork's appointment confirmation texts/emails has cut down our time on the phone tremendously. Cons We had an issue with texts not being sent out when a patient had two appointments in one day. Luckily, Legwork responded quickly when we presented this problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197115/Legwork/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)