# Shipox DMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shipox DMS Software - reviews, pricing plans, popular comparisons to other Logistics products and more.

Source: https://www.capterra.com/p/197133/Shipox-DMS

---

# 

 Shipox DMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shipox DMS

## What is Shipox DMS?

Shipox Delivery Management Software is designed to work for any field that requires pick up and delivery such as e-commerce websites, supermarkets, pharmacies, restaurants and more. Shipox aims to revamp the outdated delivery processes adopted by companies in order to provide them with the most efficient, reliable and market-competitive delivery management operations.

## What is Shipox DMS used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Courier](https://www.capterra.com/courier-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Shipox DMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zip24.com/&name=Shipox DMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shipox DMS

3.9 (11)

VS.

[4.7 (361)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

Contact vendor

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (11)

Ease Of Use

4.5 (361)

Value For Money

3.7 (11)

Value For Money

4.6 (326)

Customer Service

3.8 (11)

Customer Service

4.8 (346)

## Shipox DMS alternatives

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[4.6 (95)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[eShip](https://www.capterra.com/p/253338/eShip/)

[4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253338/eShip/)

[View all alternatives](https://www.capterra.com/p/197133/Shipox-DMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

2.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

1.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Strategic Planning

1.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Barcode/Ticket Scanning

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Barcoding/RFID

1.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Demand Forecasting

1.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Forecast customer demand using historical insights and simulations

Shipox DMS 99 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Ship packages/goods by aircraft

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Allows users to record and manage cash payments upon delivery of goods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Shipping products/goods in containers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Unload incoming material to outbound vehicles with little or no storage between

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Digitally sign online documents

Coordinate emergency medical response

Management of commercial motor vehicles for work-related purposes

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Shipping products/goods by land, sea or air

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Shipping products/goods by land

Information, data and reports that are being tracked over time

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Transportation of goods/products over long distances using ship

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.7 (11)

3.7

Based on 11 reviews

## Pricing

Value for money

3.7 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.7 (11)

3.7

Based on 11 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Papirfly](https://www.capterra.com/p/179514/Papirfly/)[

Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (11)

3.8

Based on 11 reviews

## User reviews

Overall rating

3.9

Based on 11 reviews

Filter by rating

5(6)

4(1)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

TS

Thamer S.

Web developer

Logistics and Supply Chain

### "Broken System with the worst support imaginable "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 8, 2026

you can see my old review in this page , as we were happy with the product then, but as stated things changed for the worse. Now its a Broken system with missing QoL features and bad support teams (who'll sarcastically reply to your support emails when you call out that their "fix" wasn't tested at all, and play the blame game whenever an issue occurs) your business depends on an integration with the two biggest E-commerce platforms in the region? they'll make sure the integration breaks in every week of the year and with every change these platforms make and shift the blame until we quietly fix the issue pretending that it doesn't re-occur every month.

Pros

used to have better support in 2024 and before, and it did have issues then but they were sporadic and non-recurring.

Cons

Ease of use: it depends on what part of the system we're talking , but most of it is designed to do the bare minimum, and to push you to pay for them to develop it to work properly so they can showcase this addition to their other customers as their improvement Value for money: its cheap and you'll feel it in every possible way. Route optimisation: bring your own Google API keys and pay extra to have them enable it.

Alternatives considered

[Shipsy](https://www.capterra.com/p/164099/Shipsy/)

[Tookan](https://www.capterra.com/p/218952/Tookan/)

Reasons for choosing Shipox DMS

because of its integrations to local platfroms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Saeed A.

Project Manager

Logistics and Supply Chain

### "amazing team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2024

Pros

excellence customer experience and support 24/7

Cons

there is no branch for the company in saudi arabia

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mohamed A.

Strategic Planning and PMO Manager

Health, Wellness and Fitness

### "Mohamed Ashraf "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 30, 2023

Pros

flexibility of the team for enhancements

Cons

lack of handover between internal shipox teams

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alex Sandro B.

Director

Logistics and Supply Chain

### "Unless you are an IT do not buy it"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 26, 2022

I just lost my money I pay for white label I did 4 training and it time I have to explain what my company do was very disappointing

Pros

Maybe if you are an it you can buy and love the system

Cons

You will not understand the system you can’t use in UK for post codes and all the couriers will agree make the system useless

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO

Consumer Goods

### "Great software to deploy for a startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 22, 2022

Pros

We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup

Cons

As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OY

Osama Y.

Software Engineer

Logistics and Supply Chain

### "Sexy on the outside. Ugly on the inside."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

April 21, 2022

Bad. Perhaps we didn't ask many questions before

Pros

\- Good Web Design: Nice colors and UI elements.

Cons

\- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges. - Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard. - Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it. - Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet. - Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues. - Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.

Switched from

[Tookan](https://www.capterra.com/p/218952/Tookan/)

Alternatives considered

[Tookan](https://www.capterra.com/p/218952/Tookan/)

Reasons for choosing Shipox DMS

As the title said "sexy on the outside, ugly on the inside"

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Catalin T.

Operation manager

Food & Beverages

### "Eathos UAE "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

April 19, 2022

Shipox was meant to help with automize the delivery service,orders to land in the POS and from there to shipox and drivers which is still not happening most of the times,we still need to have at least one person doing this.

Pros

The idea behind the software is great,would be a great tool if would be fixed. Id love the drivers live tracking if would work

Cons

Not very user friendly,takes some time to get used with.

Reasons for choosing Shipox DMS

Shipox is the first kind of software we are using but honestly if things don't improve will have to look for something else.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2022

Thank you for taking the time to provide us your feedback. We are really sorry to hear of the difficulties you've had with our software. This definitely doesn't sound like the service we try to provide to our customers & we'd like to look into this for you. We will investigate this issue and get back to you shortly.

MK

Mohammad K.

Business Process Analyst

Logistics and Supply Chain

### "Wideview Dashboard"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2020

Pros

Easy to learn, main control center on all customers' orders, high performance and lite, easily customized

Cons

Integration with customers take long time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2022

Thank you for taking the time to provide us your feedback.

FU

Furkan U.

CTO

Logistics and Supply Chain

### "Reliable DMS for your fleet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2020

Pros

Shipox with its highly reliable and lean software helps our customers to manage their fleet with ease. With easy and straight forward pricing and setup Shipox makes it very easy to start your operations in distribution. Managing Fleet become easier with Shipox.

Cons

Actually the integration was very easy for us and customer support was well enough. I hope keep up the good work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2022

Thank you for taking the time to provide us your feedback.

AA

Azamat A.

CEO

Logistics and Supply Chain

### "I recommend Shipox DMS for the delivery companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2020

It is very easy and clear to use in Logistic systems.

Pros

The most appreciated features are 1. Well-organized tracking system; 2. User-friendly mobile applications for Customer and Driver; 3. Exact control on COD (Cash on Delivery); 4. Full and open information on Customer's Web

Cons

When downloading the dynamic report it takes a little bit longer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2022

Thank you for taking the time to provide us your feedback.

[View all Reviews](https://www.capterra.com/p/197133/Shipox-DMS/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)