--- title: "Shipox DMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipox DMS Software - reviews, pricing plans, popular comparisons to other Logistics products and more." source_url: "https://www.capterra.com/p/197133/Shipox-DMS/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Shipox DMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipox DMS ## What is Shipox DMS? Shipox Delivery Management Software is designed to work for any field that requires pick up and delivery such as e-commerce websites, supermarkets, pharmacies, restaurants and more. Shipox aims to revamp the outdated delivery processes adopted by companies in order to provide them with the most efficient, reliable and market-competitive delivery management operations. ## What is Shipox DMS used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Courier](https://www.capterra.com/courier-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipox DMS?[Manage this product listing](https://www.g2.com/products/shipox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipox DMS 3.9 (11) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price Contact vendor Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (11) Ease Of Use 4.6 (388) Value For Money 3.7 (11) Value For Money 4.6 (354) Customer Service 3.8 (11) Customer Service 4.8 (374) ## Shipox DMS alternatives [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (58)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (98)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188592/Detrack/) [View all alternatives](https://www.capterra.com/p/197133/Shipox-DMS/alternatives/) ## FAQs about Shipox DMS Overview ### Which roles and teams benefit most from Shipox DMS? Shipox DMS is most used by logistics and operations leaders who manage delivery workflows, dispatching, and fleet activity. Project and PMO managers use it to track implementation progress and operational coordination. CTOs, software engineers, and web developers support system configuration, integrations, and technical oversight, while executives monitor logistics performance and planning. Answer based on 11 reviews Overview ### What company size and specific industries is Shipox DMS built for? Shipox DMS is designed for delivery and logistics companies, as well as food delivery businesses, laundries, pharmacies, restaurants, and courier companies. The target audience is industry-specific rather than size-specific, making it a fit for organizations that manage delivery operations across these service sectors. Features and Usability ### What are the key features of Shipox DMS? Shipox DMS offers transportation and delivery management tools such as dispatch management, route optimization, fleet management, and driver tracking. It also includes shipment, package, and order tracking, proof of delivery, billing and invoicing, barcode scanning, customer portal access, and real-time reporting and notifications. Integrations ### Which third-party tools and platforms does Shipox DMS integrate with? Shipox DMS integrates with 9 third-party tools and platforms, including e-commerce and commerce operations apps such as Adobe Commerce, Shopify, OpenCart, and IDEA magentobox, plus Google Maps, Magento BI, Papirfly, Stripe, and Stripe Billing. These catalog integrations cover storefront, payments, mapping, analytics, and content workflows. Getting Started and Support ### What training and onboarding options does Shipox DMS offer? Shipox DMS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced visual learning for teams getting started with the product. Getting Started and Support ### What customer support options does Shipox DMS offer? Shipox DMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available in the catalog data, so support speed, helpfulness, and common pain points cannot be assessed from user comments. ## Features AI summary Based on 1,495 Logistics reviews Capterra data shows that buyers of logistics software rank the following features as their top priorities: - **Real-Time Monitoring** (**54%** of reviewers rated this feature as critical) - **Delivery Tracking** (**48%**) - **Dispatch Management** (**50%**) Shipox DMS supports all three of the features reviewers value most: **Real-Time Monitoring**, **Delivery Tracking**, and **Dispatch Management**. Together, these capabilities give teams better visibility into active deliveries, improve coordination between drivers and dispatchers, and help businesses keep operations on schedule while maintaining more accurate shipment oversight. Real-Time Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Delivery Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Dispatch Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Order Management 1.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 2.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Strategic Planning 1.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Shipox DMS 99 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Air Shipping: Ship packages/goods by aircraft - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Container Shipping: Shipping products/goods in containers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Freight Shipping: Shipping products/goods by land, sea or air - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Ground Shipping: Shipping products/goods by land - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.7 (11) ### Starting price Free trial available Value for money 3.7 (11) 3.7 Based on 11 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Papirfly](https://www.capterra.com/p/179514/Papirfly/)[ IDEA magentobox](https://www.capterra.com/p/229095/IDEA-magentobox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (11) 3.8 Based on 11 reviews ## User reviews Overall rating 3.9 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(1) 3(2) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful WD Web developer Web developer Used the software for: 3-5 years ### "Broken System with the worst support imaginable " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 17, 2026 you can see my old review in this page , as we were happy with the product then, but as stated things changed for the worse. Now its a Broken system with missing QoL features and bad support teams (who'll sarcastically reply to your support emails when you call out that their "fix" wasn't tested at all, and play the blame game whenever an issue occurs) your business depends on an integration with the two biggest E-commerce platforms in the region? they'll make sure the integration breaks in every week of the year and with every change these platforms make and shift the blame until we quietly fix the issue pretending that it doesn't re-occur every month. Pros used to have better support in 2024 and before, and it did have issues then but they were sporadic and non-recurring. Cons Ease of use: it depends on what part of the system we're talking , but most of it is designed to do the bare minimum, and to push you to pay for them to develop it to work properly so they can showcase this addition to their other customers as their improvement Value for money: its cheap and you'll feel it in every possible way. Route optimisation: bring your own Google API keys and pay extra to have them enable it. SP Strategic Planning and PMO Manager Strategic Planning and PMO Manager Used the software for: 3-5 years ### "Mohamed Ashraf " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2023 Pros flexibility of the team for enhancements Cons lack of handover between internal shipox teams PM Project Manager Project Manager Used the software for: 3-5 years ### "amazing team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 Pros excellence customer experience and support 24/7 Cons there is no branch for the company in saudi arabia CT CTO CTO Used the software for: Less than 1 year ### "Great software to deploy for a startup" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 28, 2022 Pros We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup Cons As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup. HO Head Of Logistics Head Of Logistics Used the software for: 1-3 years ### "Functionalities " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2020 Easy to use , it hardly breaks down interms of bugs or internal server issues and the mobile application is simply amazing Pros Very user friendly and easy to use interms of functionality Cons Pricing model is not well detailed enough and not flexible interms of usage SE Software Engineer Software Engineer Used the software for: Less than 1 year ### "Sexy on the outside. Ugly on the inside." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 May 4, 2022 Bad. Perhaps we didn't ask many questions before Pros \- Good Web Design: Nice colors and UI elements. Cons \- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges. - Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard. - Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it. - Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet. - Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues. - Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000. OM Operation manager Operation manager Used the software for: Less than 1 year ### "Eathos UAE " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 April 20, 2022 Shipox was meant to help with automize the delivery service,orders to land in the POS and from there to shipox and drivers which is still not happening most of the times,we still need to have at least one person doing this. Pros The idea behind the software is great,would be a great tool if would be fixed. Id love the drivers live tracking if would work Cons Not very user friendly,takes some time to get used with. CE CEO CEO Used the software for: Less than 1 year ### "I recommend Shipox DMS for the delivery companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2020 It is very easy and clear to use in Logistic systems. Pros The most appreciated features are 1. Well-organized tracking system; 2. User-friendly mobile applications for Customer and Driver; 3. Exact control on COD (Cash on Delivery); 4. Full and open information on Customer's Web Cons When downloading the dynamic report it takes a little bit longer. DI Director Director Used the software for: Less than 1 year ### "Unless you are an IT do not buy it" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 2, 2022 I just lost my money I pay for white label I did 4 training and it time I have to explain what my company do was very disappointing Pros Maybe if you are an it you can buy and love the system Cons You will not understand the system you can’t use in UK for post codes and all the couriers will agree make the system useless CT CTO CTO Used the software for: Less than 1 year ### "Reliable DMS for your fleet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2020 Pros Shipox with its highly reliable and lean software helps our customers to manage their fleet with ease. With easy and straight forward pricing and setup Shipox makes it very easy to start your operations in distribution. Managing Fleet become easier with Shipox. Cons Actually the integration was very easy for us and customer support was well enough. I hope keep up the good work [View all Reviews](https://www.capterra.com/p/197133/Shipox-DMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.