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Shipox Delivery Management Software is designed to work for any field that requires pick up and delivery such as e-commerce websites, supermarkets, pharmacies, restaurants and more. Shipox aims to revamp the outdated delivery processes adopted by companies in order to provide them with the most efficient, reliable and market-competitive delivery management operations.
Provider
zip24
Located In
United States
Foundation
2019
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Webinars, In Person, Documentation, Videos
Support
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
Delivery Company, Logistics Company, Food Delivery Business, Laundry, Pharmacy, Restaurants, Courier Company
Content Source: Shipox DMS
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Shipox DMS Reviews
Pros
We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process.
Shipox with its highly reliable and lean software helps our customers to manage their fleet with ease.
Easy to use , it hardly breaks down interms of bugs or internal server issues and the mobile application is simply amazing.
Very user friendly and easy to use interms of functionality.
Cons
There is no branch for the company in saudi arabia.
Lack of handover between internal shipox teams.
You will not understand the system you can’t use in UK for post codes and all the couriers will agree make the system useless.
Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it.
"Great DMS system for Logistics company"
Pros: - Orders Management - Fast fixes - Integration with local e-commerce platforms - Great customer service agents and sales reps.
Cons: - Some optional features should be added.
"amazing team"
Pros: excellence customer experience and support 24/7
Cons: there is no branch for the company in saudi arabia
"Sexy on the outside. Ugly on the inside."
Overall: Bad. Perhaps we didn't ask many questions before
Pros: - Good Web Design: Nice colors and UI elements.
Cons: - No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges. - Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard. - Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it. - Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet. - Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues. - Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.
"Mohamed Ashraf "
Pros: flexibility of the team for enhancements
Cons: lack of handover between internal shipox teams
"Great software to deploy for a startup"
Pros: We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup
Cons: As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.
