# Smartenance Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smartenance Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/197138/Smartenance

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# 

 Smartenance Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smartenance

## What is Smartenance?

AX Smartenance is an intuitive maintenance and incident management software (CMMS) that makes processes more efficient and transparent. With AX Smartenance, the availability of systems can be improved, downtimes minimized and productivity increased. The software combines a user-friendly web application for production managers with a mobile app for maintenance staff and machine operators.

## What is Smartenance used for?

[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€18

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smartenance

4.3 (7)

VS.

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting Price

€18

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

4.2 (383)

Value For Money

4.0 (6)

Value For Money

4.3 (325)

Customer Service

4.3 (6)

Customer Service

4.5 (361)

## Smartenance alternatives

[4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (114)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

[4.7 (29)](https://www.capterra.com/p/161899/Cetaris-Fleet/reviews/)

Starting price

$1000.00

Per User, Per Month

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Smartenance 46 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Designed to serve commercial properties

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Receive data and information in real time

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Allows fleets and service businesses to track information about their vehicles.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

3.9 (7)

3.9

Based on 7 reviews

## Pricing

Value for money

4.0 (6)

Free Trial

Basic

€18.00

Per Feature,Per Month

Value for money

4.0 (6)

4.0

Based on 6 reviews

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## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(4)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Dominik M.

Wissenschaftlicher Mitarbeiter

Research

### "Übersichtliche Hybridlösung für das Wartungsmanagement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 2, 2020

Pros

Störungsmeldung direkt an der Maschine über das Smartphone. Ein schnell gemachtes Foto erleichtert das Auffinden des Fehlers ungemein. Freu konfigurierbare Aufgabenlisten ermöglichen und das nachführen des Maschinenstatus ohne weiteren Dokumentationsaufwand.

Cons

App-Funktionalitäten als Windows-Anwendung fehlen. Unsere Maschinen sind stets mit Industrie-PCs ausgestattet. Eine Integration von Smartenance an der Maschine würde den Aufwand noch wesentlich verringern.

Alternatives considered

[Reportheld](https://www.capterra.com/p/157758/Reportheld/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2020

Sehr geehrter Herr Muller-Cramm, vielen Dank fur Ihr Feedback! Wir sind erfreut, dass Sie die Vorteile des Storfallmanagements hervorheben. Die digitale Wartung mit Smartenance wird noch effizienter, nachdem wir ein neues Feature eingefuhrt haben, welches die Wartungsmanager per E-Mail uber neue Storfalle informiert! Ein weiterer positiver Hinweis ist, dass die von Ihnen erwahnte Integration von Smartenance in die Industrie-PCs in der Entwicklungsliste steht. Gerne stehen wir Ihnen fur Ihre Fragen unter smartenance@festo.com zur Verfugung. Mit freundlichen Gru?en Smartenance Support-Team

JB

Jorg B.

Inhaber

Plastics

### "Günther Beck Bewertung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 18, 2020

Erfassung aller Wartungsarbeiten sowie Reperaturen und Überwachung das es dann auch erledigt wird.

Pros

Die Benutzerfreundlichkeit, sehr übersichtlich einfache Bedinung.

Cons

Wir bräuchten noch eine erfassung von kosten und Kennzahlen wo man dasa dann auswerten kann für die QS wird auch wegen der Zertifizierung verlangt.

Reasons for choosing Smartenance

Wir haben uns für Ihr Produkt entschieden weil es aus dem Hause Festo kommt.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2020

Sehr geehrter Herr Beck, Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Unser Team hat sich sehr gefreut zu horen, dass Sie Smartenance als eine benutzerfreundliche Losung fur Ihr Unternehmen gefunden haben. Wir entwickeln Smartenance intensiv weiter, damit Sie alle erforderlichen Informationen abrufen konnen! Vielen Dank, dass Sie ein Teil der Festo Familie sind. Mit freundlichen Gru?en, Smartenance Support-Team

PS

Pascal S.

R&D

Machinery

### "Potentialanalyse"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

February 27, 2020

Pros

Die Idee sowie die Einfachheit der Lösung.

Cons

Die einfache und intuitve Bedienung der Lösung.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2020

Vielen Dank Pascal fur die Mitteilung Ihrer Erfahrungen. Es freut uns zu horen, dass Ihnen die einfache Bedienung von Smartenance gefallen hat! Unser Team stellt die Zufriedenheit unserer Kunden in den Vordergrund und deshalb mochten wir Sie ermutigen, uns Ihre Verbesserungsvorschlage oder Fragen unter smartenance@festo.com mitzuteilen. Mit besten Gru?en, Smartenance Support-Team

TE

Tobias E.

Manager

Management Consulting

### "All your tasks at your fingertips"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2020

Pros

Smartenance provides a very easy to use solution to track all your tasks concerning your machinery in operation. No matter if you are a maintenance worker or a supervisor, with the scheduled agenda you are always aware of upcoming maintenance and the current status. With the task lists you are able to execute maintenance with simple instructions, Pictures and hints whether the machine can stay in service during maintenance or not

Cons

Integration into our surrounding systems needs to be improved but they're already working on adding more and more systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2020

Dear Tobias, Thank you for leaving us such a positive review! My colleagues and I are glad that you took advantage of our cloud-based solution, which allows you to easily track the maintenance status in your production facility. I would like to mention that Smartenance will soon be extended with an add-on called "Incident Management", which will enable you as a maintenance worker to not only carry out maintenance tasks, but also create them! In addition to what you said about integration with surrounding systems, I should say that the Smartenance team is in the final stages of releasing the API function that makes Smartenance data synchronizable with external ERP systems like SAP. Please let me know if you would like to know more about upcoming Smartenance updates at smartenance@festo.com.

PR

Paul R.

Head of technical support

Construction

### "to support and save the jobs of a machine-park (10 machines)"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 3, 2020

Pros

the Software is very open for all Jobs job-order from the Administrator and doing the Jobs in the field

Cons

1: You cannot edit existing intervals, you have to delete the interval and create a new one. 2: Holidays are not recognized. 3: When a task has been completed, you can only see the status completed on the PC and not when (time, date) it was completed. 4: No notification, only when the app is opened you get info about a due maintenance App notification when a maintenance is due - should be audible and visible in the lock screen. It would be best if you could connect to the machine, then you could introduce an interval according to the operating hours as indicated, e.g. change gear oil after 5000 operating hours. In addition, you could make a notification at the machine or possibly at the corresponding PC, because otherwise a device that supports Android or IOS is needed at every machine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 4, 2020

Dear Paul, thank you for sharing your thoughts with us! The Smartenance team is very pleased to hear that you have taken advantage of the flexibility offered in the web application and mobile app. We are also grateful for your comments and I am happy to inform you that some of the features you mentioned are already in development! If you have any further suggestions or questions, please email us at smartenance@festo.com. We look forward to hearing from you!

AL

Alwin L.

Galvaniseur

Automotive

### "Smartenance is an integral part of production"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2020

Smartenance reduces paperwork and searching for data in folders. Rather, all the information required can be filtered and output as a table in Excel.

Pros

\- easy to handle - You can start immediately with the creation of plants - traceability of individual tasks - automatic documentation for an audit - logbook function - Instructions, circuit diagrams, user manuals, etc. can be stored for the individual plants - work instructions can be attached as a video - weekly schedule / shift overview - paperless

Cons

\- forced to change the login password at certain intervals

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2020

Dear Alwin, Thank you for the positive feedback! Our team is pleased to hear that Smartenance was so simple to use and has reduced the amount of unnecessary paperwork for you! Your feedback helps us to improve further, so please feel free to share your thoughts with us at smartenance@festo.com.

JL

Justus L.

Maintenance Manager

Consumer Goods

### "Easy to use digital Maintenance Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 6, 2019

Great, nothing to add.

Pros

Well designed surface. Great usability. Easy to understand - no installation manual required. Fast connection between mobile device and desktop application. Many useful features.

Cons

Logbook functionality could be a bit better, but I heard that this will be pubished soon

Reasons for choosing Smartenance

/

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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