--- title: "Smartenance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartenance Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/197138/Smartenance/" page_type: "product" language: "en" --- # Smartenance Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smartenance ## What is Smartenance? AX Smartenance is an intuitive maintenance and incident management software (CMMS) that makes processes more efficient and transparent. With AX Smartenance, the availability of systems can be improved, downtimes minimized and productivity increased. The software combines a user-friendly web application for production managers with a mobile app for maintenance staff and machine operators. ## What is Smartenance used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €18 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartenance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.festo.com&name=Smartenance) ## Smartenance Overview Updated August 2026 AI summary Smartenance offers maintenance management software for organizations of all sizes, supporting work order management, preventive and predictive maintenance, asset and equipment tracking, and inspection management. With mobile access, real-time data, and multi-location support, it enables scheduling, service history tracking, and workflow management. Deployment is available via web, cloud, and mobile apps for both iOS and Android. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartenance 4.3 (7) VS. [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting Price €18 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 3.7 (424) Value For Money 4.0 (6) Value For Money 3.7 (366) Customer Service 4.3 (6) Customer Service 3.8 (402) ## Smartenance alternatives Highest Rated [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (1,059)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (425)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Smartenance Overview ### What company size and specific industries is Smartenance built for? Smartenance is designed for manufacturing companies and OEMs of all sizes that follow lean maintenance practices. It fits major industries such as automotive, food, and packaging, as well as other manufacturing sectors that need support for TPM and maintenance operations. Features and Usability ### What are the key features of Smartenance? Smartenance offers maintenance management, preventive maintenance, predictive maintenance, and work order management for equipment and repair tracking. It also includes asset tracking, inspection management, service history, scheduling, task management, alerts and reminders, reporting and analytics, mobile access, and third-party integrations for multi-location operations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Smartenance offer? Smartenance provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Smartenance offer? Smartenance provides email/help desk, FAQ/forum, and phone support. Support coverage is described through these channels alone, with no reviewer feedback available here to assess response speed, staff helpfulness, or common support issues. ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra reviewers point to these as the top features buyers look for in maintenance management software: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Smartenance supports all three of the features reviewers rank highest: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses schedule maintenance proactively, track repair and service activity in one place, and manage work orders more efficiently, allowing teams to reduce downtime and keep equipment running reliably. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Trail A record of all activities within the system, including user access, changes made, etc. Smartenance 46 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Commercial Properties: Designed to serve commercial properties - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.0 (6) Free Trial Basic €18.00 Per Feature,Per Month Value for money 4.0 (6) 4.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(4) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dominik M. Wissenschaftlicher Mitarbeiter Research ### "Übersichtliche Hybridlösung für das Wartungsmanagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 2, 2020 Pros Störungsmeldung direkt an der Maschine über das Smartphone. Ein schnell gemachtes Foto erleichtert das Auffinden des Fehlers ungemein. Freu konfigurierbare Aufgabenlisten ermöglichen und das nachführen des Maschinenstatus ohne weiteren Dokumentationsaufwand. Cons App-Funktionalitäten als Windows-Anwendung fehlen. Unsere Maschinen sind stets mit Industrie-PCs ausgestattet. Eine Integration von Smartenance an der Maschine würde den Aufwand noch wesentlich verringern. Alternatives considered [Reportheld](https://www.capterra.com/p/157758/Reportheld/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 3, 2020 Sehr geehrter Herr Muller-Cramm, vielen Dank fur Ihr Feedback! Wir sind erfreut, dass Sie die Vorteile des Storfallmanagements hervorheben. Die digitale Wartung mit Smartenance wird noch effizienter, nachdem wir ein neues Feature eingefuhrt haben, welches die Wartungsmanager per E-Mail uber neue Storfalle informiert! Ein weiterer positiver Hinweis ist, dass die von Ihnen erwahnte Integration von Smartenance in die Industrie-PCs in der Entwicklungsliste steht. Gerne stehen wir Ihnen fur Ihre Fragen unter smartenance@festo.com zur Verfugung. Mit freundlichen Gru?en Smartenance Support-Team JB Jorg B. Inhaber Plastics ### "Günther Beck Bewertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 18, 2020 Erfassung aller Wartungsarbeiten sowie Reperaturen und Überwachung das es dann auch erledigt wird. Pros Die Benutzerfreundlichkeit, sehr übersichtlich einfache Bedinung. Cons Wir bräuchten noch eine erfassung von kosten und Kennzahlen wo man dasa dann auswerten kann für die QS wird auch wegen der Zertifizierung verlangt. Reasons for choosing Smartenance Wir haben uns für Ihr Produkt entschieden weil es aus dem Hause Festo kommt. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 22, 2020 Sehr geehrter Herr Beck, Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Unser Team hat sich sehr gefreut zu horen, dass Sie Smartenance als eine benutzerfreundliche Losung fur Ihr Unternehmen gefunden haben. Wir entwickeln Smartenance intensiv weiter, damit Sie alle erforderlichen Informationen abrufen konnen! Vielen Dank, dass Sie ein Teil der Festo Familie sind. Mit freundlichen Gru?en, Smartenance Support-Team PS Pascal S. R&D Machinery ### "Potentialanalyse" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 27, 2020 Pros Die Idee sowie die Einfachheit der Lösung. Cons Die einfache und intuitve Bedienung der Lösung. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 27, 2020 Vielen Dank Pascal fur die Mitteilung Ihrer Erfahrungen. Es freut uns zu horen, dass Ihnen die einfache Bedienung von Smartenance gefallen hat! Unser Team stellt die Zufriedenheit unserer Kunden in den Vordergrund und deshalb mochten wir Sie ermutigen, uns Ihre Verbesserungsvorschlage oder Fragen unter smartenance@festo.com mitzuteilen. Mit besten Gru?en, Smartenance Support-Team TE Tobias E. Manager Management Consulting ### "All your tasks at your fingertips" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 Pros Smartenance provides a very easy to use solution to track all your tasks concerning your machinery in operation. No matter if you are a maintenance worker or a supervisor, with the scheduled agenda you are always aware of upcoming maintenance and the current status. With the task lists you are able to execute maintenance with simple instructions, Pictures and hints whether the machine can stay in service during maintenance or not Cons Integration into our surrounding systems needs to be improved but they're already working on adding more and more systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2020 Dear Tobias, Thank you for leaving us such a positive review! My colleagues and I are glad that you took advantage of our cloud-based solution, which allows you to easily track the maintenance status in your production facility. I would like to mention that Smartenance will soon be extended with an add-on called "Incident Management", which will enable you as a maintenance worker to not only carry out maintenance tasks, but also create them! In addition to what you said about integration with surrounding systems, I should say that the Smartenance team is in the final stages of releasing the API function that makes Smartenance data synchronizable with external ERP systems like SAP. Please let me know if you would like to know more about upcoming Smartenance updates at smartenance@festo.com. PR Paul R. Head of technical support Construction ### "to support and save the jobs of a machine-park (10 machines)" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 3, 2020 Pros the Software is very open for all Jobs job-order from the Administrator and doing the Jobs in the field Cons 1: You cannot edit existing intervals, you have to delete the interval and create a new one. 2: Holidays are not recognized. 3: When a task has been completed, you can only see the status completed on the PC and not when (time, date) it was completed. 4: No notification, only when the app is opened you get info about a due maintenance App notification when a maintenance is due - should be audible and visible in the lock screen. It would be best if you could connect to the machine, then you could introduce an interval according to the operating hours as indicated, e.g. change gear oil after 5000 operating hours. In addition, you could make a notification at the machine or possibly at the corresponding PC, because otherwise a device that supports Android or IOS is needed at every machine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 4, 2020 Dear Paul, thank you for sharing your thoughts with us! The Smartenance team is very pleased to hear that you have taken advantage of the flexibility offered in the web application and mobile app. We are also grateful for your comments and I am happy to inform you that some of the features you mentioned are already in development! If you have any further suggestions or questions, please email us at smartenance@festo.com. We look forward to hearing from you! AL Alwin L. Galvaniseur Automotive ### "Smartenance is an integral part of production" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2020 Smartenance reduces paperwork and searching for data in folders. Rather, all the information required can be filtered and output as a table in Excel. Pros \- easy to handle - You can start immediately with the creation of plants - traceability of individual tasks - automatic documentation for an audit - logbook function - Instructions, circuit diagrams, user manuals, etc. can be stored for the individual plants - work instructions can be attached as a video - weekly schedule / shift overview - paperless Cons \- forced to change the login password at certain intervals Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 31, 2020 Dear Alwin, Thank you for the positive feedback! Our team is pleased to hear that Smartenance was so simple to use and has reduced the amount of unnecessary paperwork for you! Your feedback helps us to improve further, so please feel free to share your thoughts with us at smartenance@festo.com. JL Justus L. Maintenance Manager Consumer Goods ### "Easy to use digital Maintenance Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 6, 2019 Great, nothing to add. Pros Well designed surface. Great usability. Easy to understand - no installation manual required. Fast connection between mobile device and desktop application. Many useful features. Cons Logbook functionality could be a bit better, but I heard that this will be pubished soon Reasons for choosing Smartenance / Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.