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Tremendous is the best platform to create and run customer engagement programs — with global coverage. Build and optimize customer engagement programs via the Tremendous platform. Instantly reward recipients with gift cards, prepaid Visa® cards, cash and more. It’s never been easier for businesses — big or small — to buy, track and manage digital rewards at scale. Send bulk rewards or to individual recipients with the Tremendous platform, or automatically by integrating with our API.
Provider
Tremendous
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars
Support
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more.
Content Source: Tremendous
Based on other buyer's searches, these are the products that could be a good fit for you.
Reviewers highlight the variety of gift card options available on Tremendous, which allows recipients to choose their preferred rewards, adding a personal touch. They find the process of sending bulk gift cards straightforward and efficient, saving time and effort. Furthermore, the platform's multiple payment options, including corporate cards and batch sending capabilities, make it convenient for users to manage large-scale gift card distributions.
Users find it easy to add funds to their Tremendous accounts, appreciating the straightforward process of generating invoices and transferring funds. However, some reviewers express frustration with the inability to use credit cards for funding, requiring ACH transfers instead. Additionally, they report issues with bank responsiveness and difficulty in tracking account deposits, which can hinder the overall user experience.
Pros
I love the different options for types of rewards to send, the speed with which the rewards go out, and the repetition of the templates.
It is quick, easy, and allows us to customize the product. Additionally, it's great that they can choose what reward works best for them.
Introducing Tremendous to our organization came at the perfect time- the start of the pandemic. We needed a solution to continue providing gift cards, safely, to our customers in the community.
The Tremendous team is easy to work with and responsive. The dashboard solves a lot of our needs to help us manage this in one solution rather than many individual gift card vendors.
Cons
We used to pay our participants with physical checks.
It might be my browser's cache not entirely sure though.
One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.
Customer service is not that fast and hard to contact with them some times.
Most Recent Video User Review for Tremendous
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Simple to use, great customer support!
Hayley M.
"The best respondent experience"
Overall: I have really liked it overall. It helps meet a critical business need, in an easy way (it makes your life easier, rather than harder).
Pros: It's really easy to integrate it with programmed surveys. It makes the respondent incentive/honorarium fulfillment very easy.
Cons: It can sometimes be time consuming to filter through all the different fields to get to your particular campaign.
"Incentives made easy for small or big audiences"
Overall: I use this weekly or more often as does my direct report and sometimes our designers in order to send incentives for research. It takes something a bit tedious and annoying and makes it easy to track and do. Plus if you pre-pay your account they don't really charge you any extra versus some of the other services. It's a great deal.
Pros: Tremendous is very easy to use. It's straightforward and fast and doesn't require anything unnecessary. It's also easy to teach.
Cons: They are a bit weaker for some countries than they seem on the surface and that occasionally creates a frustrating experience for my participants. But overall, they do pretty well.
"Easy way to send rewards"
Overall: its a great way to send rewards Tremendous offers a lot of businesses.
Pros: Easy to add credit the amount of customizable options
Cons: I had a hard time connecting my bank account with the page
"Card is a scam"
Overall: Terrible. Stay away. Clearly companies are paying you alot of money.
Pros: Card doesnt work anywhere. Its a massive scam
Cons: It doesnt work. Only in america? Doesnt work online in europe at all
"Tremendous rewards - 10/10 Very Satisfied User!"
Overall: I use Tremendous on a daily basis to send rewards to experts who participated in market research studies and consultancies. That means that I have daily interaction with it, either by sending rewards, speaking to customer support regarding help or information I might need, or researching options for my experts (e.g. by geolocation, or reward options in terms of payment method). My overall experience has been that I love contacting their support because I know the problem will be solved, and I am very satisfied with the offerings.
Pros: Customer support for sure, and the ease of use. I also love the options for each country and the variety it has.
Cons: There is really nothing I don't like, it would be good if there were more options for some countries (e.g. some African countries) but we know this isn't entirely up to Tremendous.
