# Tremendous Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tremendous the right Employee Recognition solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/

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Tremendous

4.8 (509)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 22nd, 2026

# Reviews of Tremendous

Ease of use

4.9

Customer Service

4.7

## Pros and Cons in Reviews

AJ

Abygail J

Operations and Client Success CoordinatorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility.“

June 4, 2026

HS

Heather S

Research AssociateLegal Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some participants have complained about how it costs money to do the immediate bank transfer but I understand how in order for this platform to be free to users, they can only profit off of the change left over from gift cards.“

May 29, 2026

JH

Jennie H

Commission SpecialistInsurance, 201 - 500 employeesUsed the software for: Less than 6 months.

“Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure all of our questions and concerns are addressed.“

April 20, 2026

TC

Tracy C

Sr. Product ManagerEducation Management, 10,001+ employeesUsed the software for: More than 2 years.

“Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card.“

February 26, 2026

Tiffany W

cofounderBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years.

“The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them, regardless of where they are.“

March 25, 2026

AJ

Abygail J

Operations and Client Success CoordinatorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“There is very little to dislike, but the initial setup for bank/ACH funding takes a bit of time due to their security verification steps (which is understandable but can feel like a bottleneck when you're in a rush to send cards).“

June 4, 2026

Blas P

Sales Enablement LeaderInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“There are many brands and companies available, and if a specific option isn’t available in a certain country, users can still redeem their reward through a prepaid card that works both online and in physical stores.“

May 13, 2026

Austin B

Account ExecutiveFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward was for.“

February 18, 2026

## Showing most helpful reviews

Showing 1-25 of 509 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aaron W.  
Strategy Director  
Financial Services  
Used the software for: 6-12 months

### "Great Gift Card Sending Out Platform for Sales Teams and Account Managers"

December 18, 2025

5.0

Overall, my experience with Tremendous has been very positive. The platform is easy to use, dependable, and scales well as incentive volume grows. Setup is straightforward, payouts are fast (have gotten even faster), and the wide range of reward options makes it easy to meet different recipient preferences. Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has been a reliable, time-saving solution for managing incentives and gift cards. It’s helping my company grow.

Pros

What I liked most about Tremendous is how easy it makes sending incentives and payments at scale. The platform is intuitive, reliable, and offers a wide range of payout options, making it simple to match different recipients’ preferences. Setup was quick, reporting is clear, and the overall workflow saves a ton of time compared to manual payouts. The Zapier integration is the cherry on top: it makes it super easy to facilitate gift card requests from my sales team and keep everything moving without extra admin work. Also, it's worth mentioning that it brings excellent value for the money spent. We don't incur any extra costs outside the actual gift card credit being sent.

Cons

What I liked least is that customization is somewhat limited for my use case. I have to set up a separate campaign for each employee when sending thank-you gift cards, which makes it harder to manage. It would be much more efficient if sender details could be dynamically inserted (like the sender’s name and phone number), so multiple team members could send rewards without needing individual campaigns.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Reason for choosing Tremendous

It looked better and easier to set up at the time.

Review Source

JS

Jules S.  
Vice President  
Sports  
Used the software for: Less than 6 months

### "Best way to send money to customers/members worldwide"

June 24, 2026

5.0

From the initial demo call to setting up our account, Tremendous is super user friendly and seems like a no-brainer for ways to send money to people in many different currencies worldwide.

Pros

So easy to set up and streamline reimbursements and money sent to our members all around the world in different currencies.

Cons

No complaints so far with Tremendous. We had to manually add our banking info and that took only a day to verify.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Needed a way to reimburse our international members.

Review Source

KT

Karabo T.  
Research  
Research  
Used the software for: 1-2 years

### "Tremendous is not working in south africa!"

April 25, 2025

1.0

The delivery is fast. But i tried using it anywhere you could think of with no luck.

Pros

It is delivered and easy to redeem. Not a hassle to receive card.

Cons

This is just a pain in the ass for south africans. I cant buy anywhere with this gift card. It declines everywhere including online e-commerce in south africa. Cant you make more options for south africans like transfer to bank account or PayPal at least. Im losing a lot of money with tremendous and now i just want to give up. Its no use at all. Its painful.

Review Source

JH

Jennie H.  
Commission Specialist  
Insurance  
Used the software for: Less than 6 months

### "Tremendous is easy to use and their team is wonderful!"

April 20, 2026

5.0

The Tremendous team has been fantastic! They've helped us every step of the way as we integrated their platform into our system. They're always available to answer questions and help us problem solve. The platform itself is very user friendly and easy to use.

Pros

Tremendous has a very user-friendly interface, and top-tier customer service. Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure all of our questions and concerns are addressed.

Cons

The only suggestion I have, or item I would change, is adding additional customizable fields, but not the biggest deal.

Alternatives considered

[Routable](https://www.capterra.com/p/209617/Routable/)

Reason for choosing Tremendous

Tremendous allowed us to pay our producers at an agent level, has options for collecting w9s before paying beyond the IRS threshold, has a very easy set up, and also offered multiple payout methods not just a bank account.

Review Source

TM

Taylor M.  
Growth Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick and easy "

June 15, 2026

5.0

Very easy to use. Didn’t even need to get trained on it. Transaction and gift delivery is quick. Also love the charity option

Pros

Tremendous is very easy to use. They have a diverse range of products that make it easy to personalize gifts based on the prospect. Easy for the team to communicate when funds are low and easy to reload. Nice that you can send to different countries.

Cons

I wish it had more charities. I think that is a fun way to customize gift based on interested of the prospect or the focus of the industry. Overall great value.

Review Source

WK

Wiktoria K.  
Graphic Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "A reliable and flexible global rewards platform"

July 15, 2026

5.0

Our experience has been excellent from the beginning. The onboarding and integration with our company were quick and straightforward. The platform is reliable, intuitive, and offers an extensive range of reward options for recipients worldwide.

Pros

We use Tremendous to reward our customers, and it has been an excellent solution for our business. The platform is very easy to use, with a clear interface and well organised features. We especially like the ability to create different reward campaigns and profiles, making it easy to tailor rewards to different customer groups. The role management and controls also make it simple for multiple team members to work together while maintaining oversight. The global catalogue of rewards is outstanding and is one of the main reasons we chose Tremendous, as we have customers all over the world.

Cons

Overall, we have had a very positive experience. The only improvement we would like to see is more customisation options for the reward pages and recipient emails, allowing companies to align them even more closely with their own branding. Other than that, the platform has met all our expectations.

Review Source

SH

Sharanne H.  
PM  
Marketing and Advertising  
Used the software for: 2+ years

### "Tremendous is a Tremendous Joy to work with"

June 10, 2026

5.0

Pros

It's easy to use and they have excellent customer service. Also, lots of options for payment type and countries they can service.

Cons

Nothing I can think of. They are easy to work with and very user friendly. I've never had an issue with them.

Review Source

AG

Aisha G.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fast and Easy "

June 8, 2026

5.0

Tremendous is user friendly and gets benefits where they are needed in real time. The records in Tremendous help to know where benefits were dispersed and the amount remaining in the account is always visible so you know when to replenish funds.

Pros

Tremendous is so user friendly. There was no learning curve to use it. The security is great while being able to reach people quickly via text or email. I think this is a great value. My management team made the right choice with Tremendous.

Cons

It would be great if there were a larger set of vendors available, specifically Quiktrip in the gas stations.

Review Source

GP

George P.  
CEO  
Market Research  
Used the software for: 2+ years

### "Fast, Simple, Reliable"

June 2, 2026

5.0

I have had nothing but good experiences with Tremendous. I've had a few times when I needed a support person and they were very helpful and friendly. Great to work with.

Pros

It's simple to use, reliable and fast. Takes care of payments internationally making it easy when that's necessary.

Cons

I have had a few occasions when I needed to rescind a payment. It's a bit cumbersome to do this. I don't do it often, so I need to re-learn how each time. It's not as simple as sending. I also think the "breakage" should go back to me, or at the very least be split.

Review Source

aM

anas M.  
BDR  
Telecommunications  
Used the software for: Less than 6 months

### "nice experience "

June 23, 2026

5.0

My overall experience with Tremendous was positive. The platform was reliable, easy to navigate, and helped streamline the reward distribution process. It provided a convenient solution for managing incentives, and I found it to be a practical tool that delivered a smooth and professional experience.

Pros

I liked how easy and straightforward Tremendous was to use. The platform made it simple to send and manage rewards, and the overall user experience felt intuitive and efficient. The process was smooth, which helped save time and reduced the need for additional support.

Cons

nothing everything While my overall experience was positive, there were a few areas that could be improved. Some features took a little time to locate, and having more customization options and clearer navigation in certain sections would make the platform even more user-friendly and efficient.seems nice

Review Source

VR

Verified Reviewer  
Sr SDR  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for multiple gift card options!"

February 11, 2026

5.0

Overall experience has been great! Tremendous makes it a lot easier to have select campaign amounts vs having to re-enter each amount every time I want to send a gift. Overall - it's easy to send, intuitive platform, and offers templated options.

Pros

I appreciate that I can create multiple campaigns to send different gift card offers / dollar amounts in advance. I also like the option to send via email, text, or physical card.

Cons

We have a card on file but we get charged a fee every time we send a gift. I don't like that we have to "load" the platform every time. We send one-off gifts and it's easier to send as needed vs having to load in money - our card is on file so I don't understand why its necessary and it's time consuming.

Switched from

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Company made the decision, I believe it was cheaper- I was not a part of the process.

Review Source

Bhargav S.  
Partner  
Financial Services  
Used the software for: 1-2 years

### "5/5 - the best way to compensate experts for commercial diligence"

January 21, 2026

5.0

Overall, the Tremendous team and product are fantastic. The pros far outweigh the cons and we will be using them in perpetuity.

Pros

Tremendous is the #1 way our business compensates B2B and B2C experts with whom we work on commercial due diligence products. Understanding the customer experience is critical to us, and we want to show our gratitude for their time and expertise with quick, seamless, widely-usable gift cards. We run campaigns that are quick, can be used as templates for the future, and are easy to track for expense and tax filings. Could not recommend Tremendous more highly. It's the gold standard.

Cons

Nothing I can really think of! Initially, we took a bit of time to onboard and make our very first campaign. The Tremendous team educated me on why this took time (KYC and AML reasons), and we have been smooth sailing since then.

Switched from

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

Wider coverage, easier use, more reliable support team, faster payments.

Review Source

Peter L.  
CFOO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I'll keep using Tremendous"

December 12, 2025

5.0

Basically, the experience was exactly what I needed - an easy and fast way to send gift cards to individuals.

Pros

1 - Easy to use 2 - Any challenges with recipients of gifts are handled by Tremendous 3 - Super helpful team who explain everything / are attentive to us 4 - Data available as to how the gifts cards are used

Cons

There was nothing not to like about Tremendous, between the easy of use and the ability to collect tax information when needed I don't have anything I did not like.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Tremendous

The responsiveness of their team was the main deciding factor.

Review Source

TD

Taha D.  
Senior UX researcher  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for sending research incentives"

March 4, 2026

4.0

Overall, its a great tool and its a foundational part of my day-to-day workflow as a researcher. It has simplified the task of sending out incentives to participants. It also gave my whole team access to the same funds. There is a little bit of time required for the set up of campaigns, and the set up is a little limited, but it works well once set up.

Pros

1) Simple and intuitive UI, I have my whole team sending out gift cards through Tremendous and they onboard very quickly. 2) Quick workflows, once you have it set up (teams and campaign template) incentives go out in literally minutes. 3) Integrations, we have it integrated with our Research CRM tool RallyUXR, which can automatically deploy incentives to participants after the session. 4) Granular permissions makes user management and controls much easier.

Cons

1) Templating can be a little be difficult at times, it wasn't very simple to set them up. 2) Adding names, in the past Tremendous used to be able to just send a generic hello, message to our participants, because we don't always have their names, only their email addresses. However, now they require you to add a name and leaving the space blank is not enough. This has been pretty frustrating. 3) Rally UXR integration makes it so you have to add it to a RallyUXR specific account, and you cannot sure the funds in your existing account. This is frustrating because we have to go through a whole separate approval process to get money in the Rally UXR specific account.

Review Source

VR

Verified Reviewer  
Account Executive  
Financial Services  
Used the software for: Less than 6 months

### "Easy to Use and Recipients love being able to choose their reward! "

February 18, 2026

5.0

So far Tremendous has streamlined the process of sending rewards and incentives to my clients and it's been a game changer. Before Tremendous I was either sending emailed gift cards through Amazon which made for an accounting nightmare and then if I needed to send a Visa gift card I had to go through the hassle if finding a trusted website to use and having to track to ensure the client received it. Now with Tremendous I add the recipient's info, it gets sent immediately to them, and they have the freedom to choose what gift card they want. Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or clients I would highly recommend Tremendous.

Pros

The process of sending a gift or reward was insanely simple. I added the recipients name and email and was even able to tie in their account in Salesforce easily so we could track that data internally. The recipient received their reward quickly and was able to choose what they wanted vs. receiving just a generic Amazon or Vis gift card.

Cons

Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward was for. After creating a new campaign with proper verbiage for multiple situations there has been no issues.

Review Source

BR

Bobby R.  
Digital Marketing Director  
Food & Beverages  
Used the software for: 6-12 months

### "Great platform, makes funding influencer marketing a breeze. "

December 9, 2025

5.0

My experience has been great! We were able to run a paid campaign for our BFCM promotion this year, and all went smoothly. Offering a direct payment option on top of standard commission for entry-level affiliates and larger-scale partners has been a game-changer; we're very pleased with the platform.

Pros

They make it easy to pay affiliates + influencers directly, fund our Social Snowball account, and offer any type of reward you can think of for the end consumer. It's a simple platform to navigate and their support has always been stellar.

Cons

I think there was a small learning curve at first, and I didn't quite understand payout timing—but that's not on them as a company, rather, my refusal to just look up the help, first. ;) I've hopped on support with them a few times to navigate a few issues, and they've always been great. This isn't a nag at all, but there have been times I've funded late, and sometimes you need to wait a day or two for the funds to transfer over. That's my user error, not their platform's issue—but, something I've learned to be far more mindful of moving foward.

Review Source

Portia A.  
Nurse  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Simple, reliable and easy to use"

April 24, 2026

5.0

Overall, my experience has been good. It’s a convenient platform for receiving rewards, and everything usually works smoothly. I’ve used it a few times now and it’s been consistent, so I trust it.

Pros

I like how easy and straightforward Tremendous is to use. Sending and receiving rewards is really quick, and I like that there are different payout options like gift cards or bank transfer. It feels reliable and I’ve never had issues getting my rewards.

Cons

Sometimes the processing time can vary depending on the reward, and it can be a bit confusing if you’re new to the platform. It would be nice if everything was a bit more instant and clearer.

Review Source

VR

Verified Reviewer  
Ux researcher  
Hospitality  
Used the software for: 1-2 years

### "Simple, reliable tool for sending incentives at scale"

January 27, 2026

4.0

My overall experience has been very positive. We use Tremendous to send incentives to users and it’s been consistently reliable: rewards are delivered on time, the catalog options are relevant for our audience, and we’ve never had complaints from recipients about not being able to use their cards. Creating and sending campaigns is fast, and collaborating with others in the tool is straightforward once they’re onboarded. For our team, Tremendous has become the standard way to handle incentives.

Pros

Tremendous is incredibly easy to use, with almost no learning curve. It’s very simple to explain to teammates, so collaborating on campaigns is smooth. I really like the templates and automations, which save a lot of time when sending rewards regularly. The UI is intuitive and clean, and the one time I needed Customer Support they replied quickly and solved the issue right away. Overall, it feels like a reliable, low-friction way to send incentives.

Cons

The main limitation for me is budget management across teams. I’d love to be able to set up different teams or campaigns that still share the same overall budget. Right now I have to ask each team to tag their campaign/area so I can reconcile spend afterwards, which adds a bit of manual work.

Review Source

VR

Verified Reviewer  
cofounder  
Biotechnology  
Used the software for: 1-2 years

### "Meeting people where they are!"

March 25, 2026

5.0

My experience has been stellar. Tremendous has completely streamlined how we handle payouts and rewards. What used to be a manual, spreadsheet-heavy headache is now a streamlined, automated process. The ease of the tool is its greatest strength; it just works, and it works well every single time.

Pros

The simplicity and speed are unmatched. I love how "hands-off" the process becomes once you've set up your campaign. The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them, regardless of where they are.

Cons

Honestly, there isn't much to complain about. If I had to pick something, I'd love to see even more niche local gift card options in smaller emerging markets, but their current global coverage is already the best I've seen.

Review Source

Eli P.  
Director Digital Products  
Publishing  
Used the software for: 1-2 years

### "Tremendous Makes Rewarding Easy and Flexible"

December 1, 2025

5.0

Overall, Tremendous has been steady, reliable, and easy to work into our workflow. It is the kind of tool you keep using because it works the way you need it to. Between the smooth sending process and the flexibility in reward options, it has been great for both survey rewards and influencer gifting. It saves time, gives people real choice, and takes the friction out of the whole process.

Pros

What I appreciate most about Tremendous is how simple they make everything. Setting the reward amount and sending it out is fast and hassle free, which matters when you are managing survey incentives or influencer gifts. I also really like the huge range of reward options. Being able to let people choose what they want, and being able to build different groups of options depending on the audience, has made our rewards feel more personal and a lot more effective.

Cons

I do not really have any major complaints. We hit one issue tied to our own automation setup that triggered some fraud flags. It actually seemed like Tremendous fraud detection was doing what it should. Nothing about it felt like a problem with their platform.

Review Source

HM

Harriet M.  
Associate  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great payment solution for the Third Sector"

December 30, 2025

5.0

My experience with Tremendous has been excellent - it is so quick, efficient and works out a lot cheaper than other rewards systems. I love the visibility I have over recipients, it means that I can process rewards quickly and with confidence. It has saved a lot of time for us as a team as we haven't had to troubleshoot any payment issues with our research participants.

Pros

Tremendous works great for us as a small charity paying research participants - it is incredibly cost effective, user friendly and efficient. I think what I like most is being able to preview the way in which recipients receive rewards - this gives me a lot of confidence when I send out rewards that it is user friendly / personalised. We also got a lot of feedback from participants that Tremendous is very accessible for them and they appreciated the amount of options of vouchers.

Cons

I would like if we were able to deposit in GBP instead of just USD - but despite this there are a great amount of options for GBP recipients. I would also like to see if specific recipients redeemed their voucher just for an extra bit of confidence that the reward went through.

Review Source

VR

Verified Reviewer  
COO  
Information Services  
Used the software for: 2+ years

### "Great UI/API"

March 18, 2026

5.0

Overall, our experience with Tremendous has been positive. The API setup was smooth, and the platform has been reliable day-to-day.

Pros

The Tremendous API was straightforward to set up and integrates reliably into our workflow. The UI is easy to use and batch payments are great.

Cons

We haven't encountered any significant drawbacks so far. Tremendous has met our needs without any major issues.

Review Source

Akriti T.  
Senior Product Manager  
Human Resources  
Used the software for: 2+ years

### "Great tool with diverse set of gift options & easy to use"

March 18, 2026

5.0

Pros

I liked the ease of use. I recently conducted an unmoderated research and took on the role of my UX researcher to publish these gift cards. The process was super simple and the interface made it easy for me to add names & emails of multiple participants together. I was initially hesitant to explore a new tool but the process was super straightforward and now all my peers are well equipped to run their researches & send rewards themselves

Cons

Not much. I've used it a bunch of times and fits my usecase of sending digital rewards to research participants

Review Source

VR

Verified Reviewer  
Clinical Research Strategy Lead  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy, efficient, and straightforward. "

August 2, 2025

5.0

I've had a great experience with them and have no plans to leave. They get the job done and it's minimal to no hassle for me.

Pros

It's easy to use, the interface is simple and modern. You can customize your email template however you'd like and there are lots of options. I need incentives to be the least burdensome thing about research and Tremendous makes it so easy!

Cons

I find it a bit confusing sometimes where the money goes when participants don't redeem their gift cards. The money seems to leave my account regardless, so I wish there was more clarity around that.

Review Source

VR

Verified Reviewer  
Demand Generation  
Insurance  
Used the software for: Less than 6 months

### "Solved the problem I was looking to solve. "

April 11, 2026

5.0

Overall, it was exactly what I was looking for, and the team is happy. No bugs or issues, and super easy to invite teammates in to help run the campaigns.

Pros

I like that it was very straightforward and simple to use. Easy to upload a CSV for larger campaigns. Solved a very specific niche problem that we had and it took very little effort to set up. Gift cards are intuitive and easy to use. Great value for money and no bugs or issues. Very smooth overall process.

Cons

I wish they were more up front about turnaround times. For example, it ended up taking a while to get funds transferred to my account. I would have liked to know that up front, given our timeline for our campaign.

Review Source

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