--- title: "Tremendous Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Tremendous the right Employee Recognition solution for you? Explore 559 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Tremendous 4.8 (559) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Tremendous Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews AJ Abygail J Operations and Client Success CoordinatorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility.“ June 4, 2026 HS Heather S Research AssociateLegal Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Some participants have complained about how it costs money to do the immediate bank transfer but I understand how in order for this platform to be free to users, they can only profit off of the change left over from gift cards.“ May 29, 2026 JH Jennie H Commission SpecialistInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure all of our questions and concerns are addressed.“ April 20, 2026 AJ Abygail J Operations and Client Success CoordinatorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “There is very little to dislike, but the initial setup for bank/ACH funding takes a bit of time due to their security verification steps (which is understandable but can feel like a bottleneck when you're in a rush to send cards).“ June 4, 2026 Blas P Sales Enablement LeaderInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “There are many brands and companies available, and if a specific option isn’t available in a certain country, users can still redeem their reward through a prepaid card that works both online and in physical stores.“ May 13, 2026 CS Cassidy S HR ADMINUtilities, 11 - 50 employeesUsed the software for: 6-12 months. “I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me they did. If I could see when someone clicks I could have that extra level of security so no one is pulling a fast one etc.“ November 23, 2025 AJ Abygail J Operations and Client Success CoordinatorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “The platform is incredibly intuitive, making it seamless to upload a list of referral partners, fund the account, and blast out rewards in batches.“ June 4, 2026 SN Sean N Market Research AssociateMarket Research, 51 - 200 employeesUsed the software for: Less than 6 months. “we were having issues with people signing up to complete surveys for amazon cards but wouldnt follow through. since switching to tremendous, we've already had a few takers of the two different visas“ May 27, 2026 ## Showing most helpful reviews Showing 1-25 of 559 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Miguelito E. BDR Marketing and Advertising Used the software for: Less than 6 months ### "Simple, convenient, and easy to use. " September 4, 2026 5.0 Overall, my experience with Tremendous has been positive. The website is easy to use, the process is straightforward, and everything is generally convenient and hassle free Pros What I liked most about the Tremendous website is how simple and user friendly it is. The interface is clean, easy to navigate, and makes it convenient to find and use the features I need. Cons The only thing I liked least was that some features could be easier to find or navigate. Overall, though, my experience with Tremendous was positive. Review Source KR Kimberly R. Product Manager Computer Hardware Used the software for: 2+ years ### "An Absolute Game-Changer for Global Rewards and Payouts!" September 9, 2026 5.0 Our overall experience has been phenomenal. Tremendous has completely streamlined our incentive program, transforming a tedious manual process into a highly automated workflow. It has dramatically increased our survey response rates and simplified our international payouts. I highly recommend it to any business looking to distribute rewards effortlessly.If you want, I can modify this review to emphasize specific use cases, such as:Tailoring it for employee recognition and internal rewardsFocusing it heavily on academic research and survey incentivesHighlighting developer-specific needs like API integrations Pros The extensive catalog of over 2,500 payout options across 200+ countries is what I love most. Instead of us choosing a specific retailer, our recipients get to choose exactly how they want to be paid—whether through direct ACH bank transfers, PayPal, Venmo, virtual Visa cards, or popular local gift cards. Tremendous handles all the global currency conversions and language translations automatically, saving our operations department hours of manual work every week. Cons While the gift cards and prepaid options are completely free to send at face value, there is a minor 4% to 6% processing fee if you choose to send cash via Venmo, PayPal, or bank transfers. Additionally, funding the account via a credit card incurs a standard 3% fee. However, these fees are totally avoidable if you fund the balance via standard bank transfers and stick to digital gift cards or virtual Visas. Review Source VR Verified Reviewer Sr. Software Engineer Telecommunications Used the software for: Less than 6 months ### "The worst way to get paid." January 30, 2026 1.0 I received a reward for a survey. I opted for the visa that I could supposedly "use anywhere visa is accepted." Well, Paypal accepts visa, but they repeatedly rejected the transaction. I was going to try using it with Amazon today, but I can't even see the card information to try to use it. Customer support is entirely useless bots, and just goes around in circles. Pros Supposedly I could use it anywhere Visa is accepted. Nice in theory, but not at all true. Feels like a scam. Cons I can't use it with Paypal. The customer support is just a stupid bot that goes in circles. Today I found a deal on Amazon and I can't see the card info to attempt to use it. Review Source ALH Ay Ling H. Talent Development and Culture Manager Information Technology and Services Used the software for: Less than 6 months ### "Bring IT - Tremendous Review" July 29, 2026 4.0 Tremendous is a platform that has simplified internal recognition. People are now more motivated to participate in internal initiatives, thanks to the tangible rewards. The process is agile and very transparent. Pros The simplicity of the platform, straightforward steps, face value products, and extensive catalog of products for all regions. We greatly appreciate the realistic price for the rewards. Cons The home screen could be more informative; in addition to showing the balance, it should display the status of my transactions, the total rewards sent, which rewards are the most redeemed, who the top users are who have received rewards from me, and my average monthly spending. Alternatives considered [Pluxee](https://www.capterra.com/p/248861/Pluxee/)[Gift & Go](https://www.capterra.com/p/236208/Gift--Go/) Reason for choosing Tremendous Easier setup and better face value. Rewards can reach all of our regions. Switched from [Bonusly](https://www.capterra.com/p/167338/Bonusly/) Cost, very expensive platform. But really good dashboards, real-time data, and more engagement. Review Source JW Jonathan W. Head of Lifecycle Retention Telecommunications Used the software for: 1-2 years ### "Love Tremendous" September 2, 2026 5.0 I've used Tremendous on a number of projects both internally at my company for issuing rewards to employees, and for issuing rewards to our customers that participated in different contests. Pros No unnecessary fees this provides great value for the money. The user interface is pretty intuitive. It is easy to provide a seamless journey for issuing and for participants to claim their reward and tons of vendors for participants to choose where to spend their rewards. Not a ton of dev work required as well, simply connect your payment and choose who to send rewards to. Cons Reaching out to support, and their documentation is a little tricky to navigate. Getting rewards set up for employees is a different experience than setting up for a bulk upload of one-time rewards to customers. Review Source SP Sandra P. Project Manager Market Research Used the software for: Less than 6 months ### "Easy peasy!" October 7, 2026 5.0 Fast, easy and reliable! I now feel much more comfortable sending incentives. Our previous method was quite tedious and often came with a number of issues, but this new platform is helping to eliminate both of those challenges and makes the process much more straightforward. Pros The platform is very simple and straightforward to use, which makes my work much easier. It also offers a wide range of options for respondents to choose from, which is fantastic when it comes to receiving their incentives. I’m still relatively new to the platform, so I haven’t experienced any issues or had any complaints so far. However, I’m confident that the support team will be able to assist us whenever needed. They’ve been very helpful and approachable, and they kindly provided us with training on how to use the platform. Cons Not applicable as there's nothing I dislike so far. As mentioned, I'm new to this, but so far have encountered zero issues Review Source WS Will S. Project Manager Market Research Used the software for: Less than 6 months ### "Tremendous is Great!" October 7, 2026 5.0 Really quick, Easy to navigate and straight to my email. Much easier than receiving an incentive from any bigger companies Pros How quick the payment went through and how easy it was to choose a gift car/bank of my choice. I have really loved my experience and can't wait for many more payments to be made Cons There wasn't any that I can think of. It was a very efficient service. Only thing I can think of from the top of my head is there being more options of payment. Review Source JR Joseph R. Assistant Professor Hospital & Health Care Used the software for: 6-12 months ### "Makes sending and receiving money easy" September 7, 2026 5.0 Pros Streamlines purchasing and sending incentives for research. It couldn't be any easier this is the best platform I've found! Everything is automated too, and the user interface couldn't be easier to navigate. I've had such a positive experience. Cons To be honest, there isn't a single thing I can identify that I like least about Tremendous. If there was one thing I would improve, it would be to reduce or eliminate fees for sending cash incentives. Review Source EP El P. Research Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great option for research study participants" October 6, 2026 5.0 Excellent service for diverse gift cards (including prepaid visa), with no added costs other than credit card processing fee. Smooth and easy to use. Pros Easy to use interface, great options in terms of gift cards for participants. Easy to set up and send out gift card emails Cons Only downside that I’ve found is just to be aware that there is a 3% charge if you’re paying by credit card. Review Source VR Verified Reviewer CEO Management Consulting Used the software for: 6-12 months ### "Would recommend!" August 26, 2026 5.0 Pros Tremendous is easy to use, hassle-free and most importantly loved by recipients for the wide range of redemption opportunities. Cons No notes really. I have had some folks complain that Visa cards often reject transactions, but that's about it. Review Source Kelli L. VP Operations Market Research Used the software for: 2+ years ### "Great Product" February 11, 2026 5.0 Overall this platform is very easy to use and one that we will continue to use for the foreseeable future. Pros Tremendous is very intuitive for both the administrator and the recipient. In the beginning I had to reach out to customer support and their response time was very timely. Cons There is nothing that I do not like about Tremendous. A few weeks ago I thought it would be a good idea to have an option to schedule payment delivery and they quickly responded with a solution. Now this is not even an issue. Reason for choosing Tremendous Do not have to travel with cards or make sure they are loaded in advance. It's easy to transfer money from our bank to pay respondents. Review Source Bhargav S. Partner Financial Services Used the software for: 1-2 years ### "5/5 - the best way to compensate experts for commercial diligence" January 21, 2026 5.0 Overall, the Tremendous team and product are fantastic. The pros far outweigh the cons and we will be using them in perpetuity. Pros Tremendous is the #1 way our business compensates B2B and B2C experts with whom we work on commercial due diligence products. Understanding the customer experience is critical to us, and we want to show our gratitude for their time and expertise with quick, seamless, widely-usable gift cards. We run campaigns that are quick, can be used as templates for the future, and are easy to track for expense and tax filings. Could not recommend Tremendous more highly. It's the gold standard. Cons Nothing I can really think of! Initially, we took a bit of time to onboard and make our very first campaign. The Tremendous team educated me on why this took time (KYC and AML reasons), and we have been smooth sailing since then. Switched from [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) Wider coverage, easier use, more reliable support team, faster payments. Review Source JH Jennie H. Commission Specialist Insurance Used the software for: Less than 6 months ### "Tremendous is easy to use and their team is wonderful!" April 20, 2026 5.0 The Tremendous team has been fantastic! They've helped us every step of the way as we integrated their platform into our system. They're always available to answer questions and help us problem solve. The platform itself is very user friendly and easy to use. Pros Tremendous has a very user-friendly interface, and top-tier customer service. Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure all of our questions and concerns are addressed. Cons The only suggestion I have, or item I would change, is adding additional customizable fields, but not the biggest deal. Alternatives considered [Routable](https://www.capterra.com/p/209617/Routable/) Reason for choosing Tremendous Tremendous allowed us to pay our producers at an agent level, has options for collecting w9s before paying beyond the IRS threshold, has a very easy set up, and also offered multiple payout methods not just a bank account. Review Source Kristina Ž. Project Manager Market Research Used the software for: 2+ years ### "User-friendly platform with great interface" May 12, 2026 5.0 I've been using it for work for a few years now, and not much has changed; it stayed simple and intuitive. On the visual side, I love that it's not all over the place, you have a few options that work nicely, and it's easy to get around the platform; you're not going to look for an option for ages, like on some others I had experience with Pros The platform itself is very intuitive and easy to use. I can get around easily, as it sticks to the main things you need when sending or checking the status of rewards - it's not too crowded, which I appreciate Cons It would be great if more different options were available in certain countries. If I remember correctly, we had some issues with the EMEA region and reward claiming, but it was a few months ago Review Source Gladys E. Referral Marketing Administrator Financial Services Used the software for: 1-2 years ### "Reliable Rewards Platform" June 30, 2026 5.0 Overall, I'd like to highlight Tremendous' customer support. Their team is reliable, responsive, and always provides helpful insights. Everyone I've interacted with has been professional and friendly, including the Customer Success Managers (CSMs), who have been consistently supportive and easy to work with. Pros If a reward delivery fails, you can update the recipient's email address and resend it right away. User-friendly platform. Excellent customer service with prompt responses, especially for reward verification and status updates. Strong fraud prevention features that help detect suspicious activity, such as when a single recipient receives multiple rewards or unusually high reward amounts. Variety of reward options and redemption method. Cons Reward balances are not visible on your dashboard, I think it would be better if it's visible on the user dashboard. Reward status if expired or unredeemed is also not visible so you have to connect with their support for the status verification. Review Source Bianca-Cristina G. Customer Success Manager Information Services Used the software for: 6-12 months ### "A Reliable and Easy-to-Use Rewards Platform" December 9, 2025 5.0 My overall experience has been very positive. Tremendous simplifies what used to be a time-consuming process and gives me confidence that rewards will reach recipients without hassle. It’s a dependable tool that easily fits into everyday operations. Pros Tremendous is extremely easy to use and makes distributing rewards fast and simple. The wide variety of reward options is a huge advantage, and the UI makes navigation effortless. Customer support is responsive and helpful, which enhances the experience even more. Cons There are occasional moments when more customization would be useful, especially for reporting or branding—but nothing that disrupts the workflow. Review Source VR Verified Reviewer Account Executive Financial Services Used the software for: Less than 6 months ### "Easy to Use and Recipients love being able to choose their reward! " February 18, 2026 5.0 So far Tremendous has streamlined the process of sending rewards and incentives to my clients and it's been a game changer. Before Tremendous I was either sending emailed gift cards through Amazon which made for an accounting nightmare and then if I needed to send a Visa gift card I had to go through the hassle if finding a trusted website to use and having to track to ensure the client received it. Now with Tremendous I add the recipient's info, it gets sent immediately to them, and they have the freedom to choose what gift card they want. Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or clients I would highly recommend Tremendous. Pros The process of sending a gift or reward was insanely simple. I added the recipients name and email and was even able to tie in their account in Salesforce easily so we could track that data internally. The recipient received their reward quickly and was able to choose what they wanted vs. receiving just a generic Amazon or Vis gift card. Cons Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward was for. After creating a new campaign with proper verbiage for multiple situations there has been no issues. Review Source Manu A. Growth Marketing Computer Software Used the software for: Less than 6 months ### "Tremendous is a complete no brainer. It’s the easiest, most reliable, and most functional option." January 30, 2026 5.0 I signed up for the platform just to explore it. Right away, I found it very simple to use. The next day, I received an email from a team member who was extremely kind, his name is \[sensitive content hidden\]. He was very helpful, understood my needs, and went straight to showing me exactly what I needed within the platform. That confirmed what I had already noticed, that it’s very easy to use. He also cleared up a few questions I had, and by the same day I was already able to start the whole process, add funds, and begin sending gift cards. Everything worked perfectly. The recipients received their gift cards immediately, I had no issues at all. It truly works for all countries, you can cover everything. Pros I love how easy it is to send gift cards anywhere in the world. This makes our initiatives much easier, since we are a global company. The platform is very streamlined and genuinely easy to use. I didn’t need to read any documentation or follow a step by step guide, because the platform is extremely intuitive. Everything felt straightforward and secure. Adding funds and transferring credits was also very fast, with multiple payment options available. Simply the perfect solution for anyone who needs to send gift cards. And the best part is that it’s free. You only pay if you choose to add funds with a credit card, which has a small fee. If you prefer a bank transfer, it’s not only very fast but completely free. You don’t earn anything, and you don’t spend anything using the platform. That’s incredible. It’s also extremely easy to create and send gift cards. They provide ready to use templates, so you can simply upload your logo and send them out. You can upload the list of email addresses you want to target, and that’s it. Everything is very simplified and straightforward. Cons To be honest, the only thing I didn’t like is that before finding them through a referral, I searched for this solution on Google and couldn’t find them. That was the only downside. So maybe they could improve their visibility to be more easily found on Google. Review Source AH Adam H. Research Director Market Research Used the software for: 2+ years ### "Tremendous works." May 4, 2026 4.0 We are a market research firm and pay about $100k in incentives annually. Tremendous covers the whole process from beginning to end and we have a 99.5% satisfaction rate with their process with our participants/clients. Pros It solved all of the problems we had with incentive distribution. It works, and I don’t have to think about it. Cons The only thing I would like is the ability to add specific smaller charities to the options for donating. Review Source Portia A. Nurse Health, Wellness and Fitness Used the software for: 2+ years ### "Simple, reliable and easy to use" April 24, 2026 5.0 Overall, my experience has been good. It’s a convenient platform for receiving rewards, and everything usually works smoothly. I’ve used it a few times now and it’s been consistent, so I trust it. Pros I like how easy and straightforward Tremendous is to use. Sending and receiving rewards is really quick, and I like that there are different payout options like gift cards or bank transfer. It feels reliable and I’ve never had issues getting my rewards. Cons Sometimes the processing time can vary depending on the reward, and it can be a bit confusing if you’re new to the platform. It would be nice if everything was a bit more instant and clearer. Review Source VR Verified Reviewer Student Researcher Education Management Used the software for: Less than 6 months ### "User friendly interface---could improve account creation process though" May 21, 2026 5.0 Overall, Tremendous is a great tool to use and it succeeds in what it claims to do---offering a user-friendly way of compensating clients via a reputable platform. Pros The steps to set up an account and funds for research compensation were very simple and straightforward. Tremendous doesn't charge any fees for use either, which makes it a great choice! The portal screen shows a clean layout of billing vs home, and the option to include other members of your team is useful. The website appeared secure and everything seemed to be verified on the back end. Cons I thought that there could be improvement by providing more information when users create an account and fill out the required information. For instance, a company name and address isn't very intuitive for a researcher to fill out (a University/department/office could each seemingly fit), but this could be fixed by just adding little blurbs that explain how to fill out each box specific to different common uses for the platform. Overall, it felt like a lot of personal information given to use the platform, but I understand this is necessary for verification the user is a real person. Review Source Harley S. Global Programs Coordinator Higher Education Used the software for: 1-2 years ### "Is it great? Is it wonderful? No, its Tremendous! " December 18, 2025 5.0 Overall, Tremendous lives up their their name- they are tremendous! We have had great success with our students receiving their meal money for their programs. During any problems, they have always been quick to respond and help with our needs. Pros The convenience to send our student meal money for their short-term study aboard programs. It allows them to be in charge of their own budgeting and spending. Cons The 4% fee on direct bank transfers. This amount adds up quickly. When we are budgeting for programs, we need to be sure to account for the extra amount that will be charged. Alternatives considered [TravelBank](https://www.capterra.com/p/170784/TravelBank/) Reason for choosing Tremendous The banks could not offer what we needed. Switched from [BHN Rewards](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/) They lied about their products capabilities. Review Source VR Verified Reviewer Director of Marketing Operations Computer & Network Security Used the software for: Less than 6 months ### "Great Gifting Platform to Support Initiatives" July 10, 2026 5.0 Pros We really like using Tremendous because it was very easy to get up and running. Once I added our payment method and created the campaign it was incredibly easily to get gifts sent out to customers and partners. I had never used Tremendous before and I was sending out incentives within 20 minutes of logging in. Cons Overall the platform is really great. A few things that are blockers for us are - limit on virtual gift cards and selection of virtual gift cards. We typically let our recipients choose which gift type they would like and some wanted a Mastercard but that was not an available option to us. One other thing is the amount you can send on a virtual gift card. I would like to see increased value amounts. Review Source VR Verified Reviewer COO Information Services Used the software for: 2+ years ### "Great UI/API" March 18, 2026 5.0 Overall, our experience with Tremendous has been positive. The API setup was smooth, and the platform has been reliable day-to-day. Pros The Tremendous API was straightforward to set up and integrates reliably into our workflow. The UI is easy to use and batch payments are great. Cons We haven't encountered any significant drawbacks so far. Tremendous has met our needs without any major issues. Review Source KM Karen M. Managing Editor Publishing Used the software for: 2+ years ### "Seamless payouts with no operational overhead." January 5, 2026 4.0 I use Tremendous for our distribution of sales and marketing incentives, it's just part of my workflow to turn to when I need a solid way to give scaled rewards without manually coordinating. Pros I love how seamless the rewards to recipients are, once I place an order I hardly ever have to check on or work through any issues getting delivery made. Cons Found the learning curve on start-up steeper than expected though some of that was down to unclear interface as I got going. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.