# Page 14 | Tremendous Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Tremendous the right Employee Recognition solution for you? Explore 481 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197141/Tremendous-Rewards/reviews

---

Tremendous

4.8 (481)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 14 - Reviews of Tremendous

## Showing most helpful reviews

Showing 326-350 of 481 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TL

Thais L.  
Communication Intelligence Expert  
Computer Software  
Used the software for: 1-2 years

### "Awesome platform! Easy to use and super helpful in our daily lives."

April 19, 2024

5.0

I use it almost weekly for sending gift cards to both internal staff and clients. We run monthly campaigns that are also rewarded through the platform. I've been using it since 2021, and we have no intention of switching to another tool.

Pros

The platform is incredibly intuitive and user-friendly. It's a breeze to create templates, and all activity is saved in the history. Not to mention, the platform is reliable and sends to almost anywhere in the world, which is a huge asset for our work as we send gift cards to clients and employees worldwide.

Cons

There's nothing specific that bothers me about the platform. But one thing that could be improved is saving previously used email addresses. Overall though, the platform is great!

Reason for choosing Tremendous

When we were researching a tool for worldwide gift card sending, Tremendous immediately stood out as the best option on the market, so we started using it right away.

Review Source

VR

Verified Reviewer  
Team Lead  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Tremendous a simple user's review"

January 14, 2022

5.0

Pros

Tremendous is EXTREMELY user-friendly to use. Excellent customer service. It can also be integrated to the CRM platform being used providing easier use and has a wide array of rewards available WORLDOWIDE!

Cons

Not really liked the least per se, but more on the accessibility of the chat feature. It might be my browser's cache not entirely sure though. Still, you can always reach out to their client support email albeit very easily so they can address your concerns on the spot!

Review Source

JM

Jake M.  
Senior Product Manager  
Human Resources  
Used the software for: 6-12 months

### "Easy and excellent"

April 14, 2023

5.0

Pros

The flexibility of different rewards campaigns and wide international reach of rewards made Tremendous the right choice for our needs. It was also extremely easy to integrate the API which was a big bonus.

Cons

For our needs, we would like to see a greater number of off-the-beaten-path retailers (not just your major Amazons and Targets), particularly from diverse-founded brands. Additionally, we would appreciate more customization capabilities and private labeling of reward redemption experience.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[Giftbit](https://www.capterra.com/p/173343/Giftbit/)

Reason for choosing Tremendous

Better international reach of rewards, team is incredibly easy and pleasant to work with

Review Source

Illia F.  
CTO & Co-Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use, wonderful UI, amazing customer support!"

May 4, 2023

5.0

Pros

Tremendous has an easy-to-use interface. Most of the features were found by browsing around the site, and within minutes I was able to find the features that I was looking for and was able to figure out where the different options resided.

Cons

I honestly can't think of anything I don't like about Tremendous.

Review Source

LG

Luke G.  
Associate  
Management Consulting  
Used the software for: 1-2 years

### "Tremendous is a Polished, Professional, Easy to Use Rewards Provider"

January 24, 2024

5.0

Pros

One of my favorite things about Tremendous is that it was extremely simple and intuitive to start with, despite its strong feature set. The ability to use your own companies branding in the outreach emails that participants see is a significant bonus, and letting research participants choose their reward saves a lot of headache and complaint. Overall, the experience from the participant's end is greatly improved over simply sending Amazon gift cards - much more professional, easy to use, and leaves a paper trail with analytics features. Additionally, international research participants had been complicated before using Tremendous, since there are a variety of regulations regarding international gift card distribution. Letting Tremendous handle that instead is a huge time saver.

Cons

I do wish there was a way to set an "expiration date" with distributed incentives, allowing to recoup some wasted costs. I would also really enjoy some reporting features about who has and has not opened the emails with rewards, allowing me to send reminder emails and reach out to people who may have had emails go to spam. Integrating some more robust delivery tracking features would certainly be a plus.

Review Source

PW

Paulette W.  
Head of Customer Success  
Financial Services  
Used the software for: 6-12 months

### "It's the rewards tool we were waiting for! "

January 18, 2024

5.0

Tremendous is such an easy product to use. From the moment I created my account, I was easily able to navigate the application and start sending rewards. Tremendous provides a wealth of gift card options (both digital and physical) that we can send to customers. From dining, entertainment, to traditional gift cards like VISA, Tremendous truly has it all! I also love how easy it is to upload a CSV file that contains multiple different reward amounts for the same campaign. And best of all, as a Tremendous user, I get to control which rewards my customers can access (really tailoring their rewards to their personality). My customers love how it easy it to redeem their gift cards. Any questions I've had, the Tremendous team has been there to answer them, quickly and thorougly. Tremendous is truly a product that deserves a 10 rating!

Pros

Aside from Tremendous being a great product, some major pros were cost, ease of setup and overall ease of use.

Cons

I can't think of any cons at all. It's a great service!

Review Source

MY

Marivic Y.  
Virtual Assistant  
Events Services  
Used the software for: 1-2 years

### "Convenient and all you need for rewards are here."

April 21, 2022

5.0

Problem-solving with the help of Tremendous is easy because if you need help from their team, they work fast, efficiently, and informative. Countries that are difficult to find rewards such as Korea, China, and other country are available here. I am happy.

Pros

The software is easy to navigate even for the first timer. They offer a reliable, fast, excellent, and easy navigation system.

Cons

This doesn't apply to me at all, everything about tremendous is excellent, unlike other brands like Tango or Gyft.

Review Source

RD

Rachel D.  
Marketing Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "The best reward platform my company has used!"

April 28, 2023

5.0

My experience with Tremendous has been wonderful everyone is easy to work with and very helpful to answer questions. The platform is very easy to use and I appreciate the online support if i need it.

Pros

I like the options tremendous provides when it comes to building out a personalized template to send to out clients. I also enjoy the large variety of gift cards to use and the option to donate!

Cons

At this time there isn't anything that I dislike about tremendous. If I had to pick, I would want more options for customized templates.

Reason for choosing Tremendous

we did not consider using another platform, we went from Tango to Tremendous and so happy we made the Sswitch!

Switched from

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Tango was too expensive and not a very user friendly platform, they also didn't have as many choice to choose from with the "rewards"

Review Source

Oliver M.  
VP  
Market Research  
Used the software for: 2+ years

### "Excellent for payment processing of survey participants"

March 31, 2023

5.0

Very happy with the product

Pros

Easy way to make payments to survey participants.

Cons

Nothing. its a great product and has no flaws.

Review Source

AH

Anca H.  
Marketing manager  
Translation and Localization  
Used the software for: 1-2 years

### "The Ideal Rewards Platform"

May 23, 2024

5.0

My experience has been a highly positive one. With Tremendous' versatility, intuitive interface and extensive customization options it quickly became an integral part in our campaign management.

Pros

I enjoy the ease of use and how helpful it is in our communication with users. The range of reward options combined with a user-friendly interface makes it the perfect solution for managing our campaigns.

Cons

I can't say there is anything I dislike in particular, but perhaps the initial setup process can be a bit overwhelming if you're not familiar with the platform. However, the detailed documentation and the effective support team make this process way more manageable. Also, the rewards are somewhat weaker for some countries, making it difficult for some of our users to engage with campaigns.

Review Source

EH

Emily H.  
Marketing Technology Manager  
Real Estate  
Used the software for: 2+ years

### "An Innovative Business Solution"

January 31, 2024

5.0

Pros

When it comes to customer incentives, Tremendous offers a highly flexible and customizable solution that goes above and beyond. With Tremendous, my business has the ability to not only create and implement incentive programs tailored to our target audience but also to explore a wide range of possibilities to drive customer engagement and satisfaction to new heights. In addition to its exceptional customization options, Tremendous provides us with valuable analytics tools that empower us to gain actionable insights and make informed data-driven decisions. These insights help us continuously optimize and refine our customer incentive strategies, ensuring that we stay ahead of the competition and deliver outstanding results.

Cons

It would be helpful to have more customizable email template features, but otherwise, it does a great job.

Review Source

Ruxandra R.  
Customer Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Tremendous overhauled our gifting strategy "

August 15, 2022

5.0

Pros

The platform is simple to deploy and use on the administrator side and has allowed various teams within our organization to experiment with gifting either to automate the "direct" mail experience, incentivize customer responses, or provide incentives for internal teams to hit objectives and more. The platform is seamless to use and we've had a lot of positive feedback.

Cons

As our business scales internationally, we are noticing there is a lack of options for global customers and employees. A disparate number of the gifting options are NA based, it would be great to see more global representation.

Review Source

PY

Patty Y.  
Marketing Specialist  
Food Production  
Used the software for: 2+ years

### "Great for employee recognition and engagement."

January 24, 2024

5.0

I enjoy the ease of ordering gift cards online, with a small fee per card relative to other companies. I've never had any issues to require contacting their service department, which I think is a good thing. They continue to seek feedback to see where they have opportunities.

Pros

I like that variety of gift card options available through Tremendous, and love that Tremendous provides a report directly to our company for tax purposes.

Cons

I can't think of anything based on how we use Tremendous.

Review Source

Darnell B.  
Growth Strategist and Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sending rewards to people has never been more \*rewarding\*"

March 15, 2024

5.0

The experience has been wholly pleasant so far. I've not needed much support, my recipients are getting their rewards, and our brand is creating that affinity, which is a great look.

Pros

The Tremendous platform is legit intuitive, with no need for tutorials or support pages. I found their customer service to be prompt, friendly, and knowledgeable. I appreciate the branding customization, allowing our entity to stand out without any additional costs. Also, no setup fees, monthly charges, or surcharges is a major plus. Having the ability to adjust rewards according to the recipient's country and the option for recipients to donate their reward to a charity are sublime features. I’ll be using them for the foreseeable future.

Cons

Tremendous is nearly perfect with its free platform, clean website, and customizable branding. A minor issue (last time I issued rewards) is the lack of clarity between 'delivered' and 'redeemed' rewards, as it's unclear if the recipient has used their reward. I wish this element of the platform were more evident.

Review Source

SB

Sarah B.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Makes international gift cards very easy"

January 24, 2024

5.0

It was very challenging to figure out good gift card options for participants in countries not served by Visa or Amazon. We were always worried about being scammed or purchasing a gift card that would be difficult for the recipient to redeem. Also when you are navigating many different countries, you cannot batch send rewards. Tremendous makes it very easy to send gift cards to many people all at once.

Pros

We are a small nonprofit and use Tremendous to compensate research participants worldwide. In the past, this was a very time-consuming and labor intensive process. We work with many patients in countries that are not easily served by your standard Amazon gift card. Tremendous makes it so easy and fast to send gift cards to many recipients all over the world in one smooth process. They also respond very promtly to customer questions.

Cons

We are a nonprofit and many of the participants we send gift cards to are very interested in returning our gift cards to us as a donation. There is not an easy way for participants to do that. There is also not a transparent process for getting your nonprofit added as a donation option. It is very unclear how to get your nonprofit listed and what criteria they use for selecting organizations. Initially it was only larger, well known organizations but now there are a bunch of small and regional organizations. It would also be nice to be able to add links to the reward emails

Reason for choosing Tremendous

Variety of rewards options and ease of sending gift cards internationally and in bulk

Review Source

SH

Susan H.  
Administrative Assistant / Receptionist  
Market Research  
Used the software for: 6-12 months

### "Review Tremendous Gift Cards"

June 1, 2022

3.0

I enjoy using tremendous because it is easy to use and easy to read. I have been alone in attending to the the front desk a lot especially when we have been and it really helps to see what I am doing and make sure that I have done it correctly.

Pros

What is upmost to me is that it is easy to read and to fill out all information for gift cards . It is easy to read and double check on what you have done or go back and see from a much later time what has been done.

Cons

I have noticed that if I am in the middle of making a gift card and have to stop to answer the phone or handle a customer sometimes there is a glitch in showing the finished information of the gift card and I have to wait at least 30 min's to 1 hour for the information to show up. That has happened to me several times over the course of several months but yesterday it happened 2 or 3 times.

Reason for choosing Tremendous

Easy to use and easy to read

Review Source

MP

Milos P.  
Snr. Project Manager, Business Ops.  
Professional Training & Coaching  
Used the software for: 2+ years

### "Overall, positive experience"

February 15, 2023

5.0

It helped us a lot to stream out the process of incentivizing our members and improved our reputation.

Pros

Ease of use. Ability to customize rewards. Customer support. Pricing. Reporting.

Cons

For some countries, there could be more rewards available. We are working with global experts and sometimes (rarely) we don't have an option to reward them via tremendous.

Review Source

LP

Lauren P.  
Research Coordinator  
Higher Education  
Used the software for: 6-12 months

### "So Easy to Use; Great Customer Service"

April 22, 2022

5.0

My experience with Tremendous to date has been fantastic, and I would recommend it to anyone who is looking for an easy, user-friendly, and flexible way to send rewards to employees, clients, customers, etc.

Pros

I work with an academic research team that often does focus groups, interviews, and surveys, for which we compensate respondents for their time and assistance. Tremendous' platform makes distributing rewards pretty effortless and quick, and the instructions and templates provided are straightforward. The available customization of the language and graphics that accompany each type of award I send is so user-friendly and convenient, and I can save each template I make so that I don't have to reinvent the wheel each time I want to distribute the same category of award in the future. Tremendous allows direct uploads of CSV files which makes compiling lists of multiple recipients very easy. Additionally, their multiple options for payment/funding make it simple for me to work with my accounting team.

Cons

I don't have any complaints at this time.

Review Source

MP

Meg P.  
VP of Revenue Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Amazing tool!"

April 4, 2024

5.0

Pros

I've brought Tremendous into multiple organizations now, and I cannot express enough how easy and beneficial it is.

Cons

It would be nice if there were more local gift card options, but that is more of a nice to have than something I do not like.

Reason for choosing Tremendous

Ease of use and customization - You can be up and going the same day!

Review Source

Karl Devoe G.  
Customer Service Representative  
Computer Software  
Used the software for: 6-12 months

### "Tremendously Good! "

November 21, 2023

5.0

Overall, it's a Tremendously great tool that helps me a lot sending gift cards to people.

Pros

What I like about it is that is Tremendously easy to use. It's Tremendously straightforward when you want to send a gift card to anyone. I also like that you can batch send giftcards to people as well. It's just Tremendous!

Cons

None so far really. I've used it for the last 6 months and I don't really have anything against it.

Review Source

WR

William R.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Smooth integration and good reliability "

September 6, 2023

5.0

Pros

Integrating it into our platform was quite easy. Simple branding features to make a seamless transition when sending customers from our app to theirs

Cons

Just some small issues with email deliverability sometimes, and sometimes we need to change the email address of the recipient but are unable to (button seems to disappear) in which case we do need to contact tremendous support to do it for us. They usually answer quickly though so this is not a big issue overall.

Review Source

LP

Lynn P.  
Director of Market Research  
Market Research  
Used the software for: 1-2 years

### "Tremendous is our one stop shop for incentive management"

July 5, 2023

5.0

Reducing our consultant's time it takes to process incentives.

Pros

Through their API, this automates our client's incentives fulfillment. It's also very easy and intuitive to use and has a wide range of redemption offerings.

Cons

I wish we could have visibility into stats on a company level. It would also be easier to manage the various teams if every project stemmed from one master account. As it is right now, if a team sets up a project outside of our "parent" account, we need to set up different API keys and not every consultant knows to do this.

Review Source

Daniel Viliam M.  
Operations Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy and convenient rewards for employees"

February 3, 2024

4.0

Quite good, it meets our expectations and needs.

Pros

The ease of use and how it allows me to standardise the internal process of rewarding employees with benefits. I also like the the option to control the benefits themselves and ability to prepare the reward in advance as it helps when I am sending a batch of rewards.

Cons

The message templates could be improved and made easier to use.

Review Source

VR

Verified Reviewer  
Principal UX Researcher  
Research  
Used the software for: 6-12 months

### "Tremendous has been a game changer for us! "

December 14, 2022

5.0

Incentivizing our research participants has never been easier than with Tremendous.

Pros

Replacing our finance lead incentive program has relieved the burden on them, and enabled us to incentivize our participants quickly and painlessly including Globally.

Cons

Figuring out foreign currency was initially a challenge for my team but ultimately was solved with help from the the Tremendous team.

Review Source

KP

Kimi P.  
Onboarding Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use and very inuitive."

November 21, 2023

5.0

Great, easy to use tool to help us connect with our users and keep customer loyalty.

Pros

It was so easy to create a campaign for a new country so my colleagues can use the correct one.

Cons

I can't think of any cons with it for our particular use case.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.