--- title: "bsport Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about bsport Software - reviews, pricing plans, popular comparisons to other Yoga Studio products and more." source_url: "https://www.capterra.com/p/197172/bsport/" page_type: "product" language: "en" --- # bsport Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bsport ## What is bsport? bsport is the next generation all-inclusive management platform for your yoga studio, helping you amplify your bookings and revenue, whilst providing a premium branded experience for your customers. Streamline your operations and reduce admin work by centralising and automating all aspects of management into one user-friendly solution. Increase customer retention thanks to our powerful marketing tools and all the features you need to offer your members an unforgettable experience. ## What is bsport used for? [Yoga Studio](https://www.capterra.com/yoga-studio-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Recognitions Shortlist Overall rating Based on 330 user reviews Reviews sentiment Positive 87% Neutral 5% Negative 8% Pros & cons Reliable and accessible customer assistance Attentive and proactive support team Unreliable and complex payment handling Starting price €150 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## bsport alternatives Highest Rated [4.9 (241)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Rezerv](https://www.capterra.com/p/265040/Rezeve/) [4.9 (85)](https://www.capterra.com/p/265040/Rezeve/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197172/bsport/alternatives/) ## FAQs about bsport Overview ### What problems does bsport solve? bsport solves fragmented studio operations by centralizing bookings, memberships, payments, client profiles, scheduling, and marketing automations in one system. It reduces manual admin, customer booking issues, and poor visibility into attendance and revenue. Studio owners, front-desk teams, teachers, and fitness, yoga, or Pilates managers benefit most. Answer based on 250 reviews Overview ### Which roles and teams benefit most from bsport? bsport is most used by studio owners, founders, directors, and general managers running fitness and wellness businesses. Leadership teams rely on it to manage bookings, memberships, payments, and reporting, while studio managers use it to streamline daily operations, staff scheduling, client communication, and overall business growth. Answer based on 329 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is bsport built for? bsport is built primarily for small businesses in boutique and elite fitness or wellness, with 99% of reviewers from small companies and just 1% from midsize firms. It serves Sports most often at 48%, followed by Health, Wellness and Fitness at 39%, with limited use in Leisure, Travel & Tourism at 2%. Answer based on 329 reviews Features and Usability ### What are the key features of bsport? bsport includes core studio management features like class scheduling, booking management, client management, and payment processing. Differentiating capabilities include email marketing with automated reminders, a branded mobile app and client portal, plus reporting dashboards for reservations, memberships, attendance, and revenue tracking. Answer based on 185 reviews Overview ### What features does bsport offer for studio management? bsport offers a wide feature set for bookings, memberships, billing, marketing, CRM, and branded apps. Many studio owners like having classes, workshops, private sessions, and invoicing in one system, while some teams find advanced tools less intuitive at first and want deeper customization or a few missing workflow features. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does bsport integrate with? bsport connects natively to Stripe, Mailchimp, Zoom Workplace, ClassPass, YouTube, Vimeo, and Stripe Billing, covering payments, video, and class distribution. It integrates with 14 third-party tools overall, with catalog listings also including QuickBooks, Wix, WordPress, ActiveCampaign, Meta for Business, and Google Tag Manager 360. Answer based on 40 reviews Getting Started and Support ### How easy is it to onboard and train a team on bsport? bsport offers live online sessions, webinars, videos, and documentation, which gives teams several ways to learn. Front-desk staff and instructors often get comfortable quickly with daily scheduling and bookings, while admins usually need more time for setup, marketing, tags, and products. Reviewers frequently mention responsive support and guided onboarding. Answer based on 54 reviews Getting Started and Support ### What customer support options does bsport offer, and how do users rate the experience? bsport offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live assistance, and chat. Users often describe support as responsive, helpful, and strong during onboarding, setup, and troubleshooting. Some report standard or less effective first replies, occasional slower follow-up on complex issues, and inconsistent continuity with account contacts. Answer based on 185 reviews Features and Usability ### How well does bsport handle teacher and class management? bsport covers class scheduling, bookings, teacher payroll, and studio operations in one place, but setup can feel complex. Studio owners and dance or fitness businesses like the flexible calendars, private appointments, and payment links, while some teams want a fuller teacher app, easier schedule views, and simpler class changes. Answer based on 64 reviews ## Who uses bsport? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Reliable and accessible customer assistance 90% positive reviews out of 156 Most reviewers appreciate customer support for its quick responses, helpful guidance, and effective problem resolution. Matthew B. Director, 2 - 10 employees. "The customer support has been very good, initially we had \[sensitive content hidden\] and then \[sensitive content hidden\] and both have been super responsive no matter what the issue." Unreliable and complex payment handling 78% negative reviews out of 40 Most reviewers report payment processing issues, including delays, errors, integration problems, and unclear or costly billing. Joana R. Co-Founder und Manager, 2 - 10 employees. "Direct reimbursements of students do not work for us most of the time - we always see an error message and have to reimburse manually (NB: Bsport told us in once case that this is due to SEPA transfer times, but we retried two weeks later and it still did not work)." Attentive and proactive support team 95% positive reviews out of 44 Most reviewers describe team responsiveness as prompt, approachable, and consistently open to feedback and solutions. Mona H. Founder, 2 - 10 employees. "The system is fairly intuitive and easy to use from our end otherwise the tutorials are short and sweet and the team is ready to answer our queries" Comprehensive studio management platform 89% positive reviews out of 27 Most reviewers indicate studio development benefits from all-in-one tools, ongoing updates, and features supporting business growth. Lindsey H. Director, 2 - 10 employees. "Really really.happynwoth bsport, after doing demos with glofox, Mindbody, punchpass and another, bsport had all of the functions we were looking for, it spoke our businesses language." ## Features AI summary Based on 929 Yoga Studio reviews Capterra data shows that buyers of yoga studio software rank the following features as their top priorities: - **Online Booking** (**73%** of reviewers rated this feature as critical) - **Credit Card Processing** (**64%**) - **Calendar Management** (**60%**) bsport supports all three of the features reviewers value most: **Online Booking**, **Credit Card Processing**, and **Calendar Management**. Together, these capabilities help yoga studios accept reservations anytime, process payments efficiently, and keep class schedules organized, allowing teams to reduce manual admin work and deliver a smoother experience for both staff and clients. Online Booking 4.4 (124) 71.77% of 124 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Credit Card Processing 4.3 (65) 58.46% of 65 reviewers that rated this feature as important or highly important Accept and process credit card transactions Membership Management 4.2 (147) 70.75% of 147 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 4.5 (107) 65.42% of 107 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Online Payments 4.3 (88) 52.27% of 88 reviewers that rated this feature as important or highly important Accept and process online payment transactions Registration Management 4.2 (110) 72.73% of 110 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. bsport 101 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Dance Studios: Designed for dance studios - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Tools: Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts. - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (330) 4.2 Based on 330 reviews ## Pricing Value for money 4.0 (319) Basic €150.00 Per Feature,Per Month Value for money 4.0 (319) 4.0 Based on 319 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (330) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (330) 4.5 Based on 330 reviews ## User reviews Overall rating 4.3 Based on 330 reviews Filter by rating 5(203) 4(83) 3(17) 2(4) 1(23) Mentioned topic Sorted by most recent SG Sinead G. Owner Health, Wellness and Fitness ### "We will never know how many customers or how much revenue we lost." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 10, 2026 bsport was one of the most damaging software decisions we have made. Problems began immediately after migration and continued throughout six extremely difficult months. Instead of saving time, the system created so much additional administration that we hired extra support. More seriously, it created friction for customers trying to book and interact with our business. To rescue the business we had to fight to get out of contract, they do not make it easy to leave. Meaning we have now endured two major platform migrations within twelve months. We will never know how many customers or how much revenue we lost. Software should support a business. In our experience, bsport actively hindered ours. Pros The platform looks modern and the sales presentation made bsport appear to offer everything a growing studio could need. We were sold on the promise of streamlined bookings, communications, payments and administration. Unfortunately, that promise did not match our experience after signing. The sales process was deceptively positive compared with the reality of using the system. There are numerous features and integrations, but features are worthless when the fundamental customer and administrative experience does not work reliably. We migrated expecting technology that would save time, improve our customer journey and support growth. Instead, bsport ultimately created more work, friction and stress. Cons The problems were relentless. Customers struggled to book, log in, navigate the timetable and use passes. Expired passes were reactivated during migration. Emails, reminders, receipts and Zoom communications were unreliable. The Android experience caused further problems. Financial oversight was poor: no direct Stripe dashboard, VAT issues, unclear processing fees and no straightforward partial refunds, forcing us to make manual bank transfers. Administration increased so dramatically that we hired additional support to cope with bsport. These were not minor glitches; they affected customers and daily operations. A booking system should remove friction. bsport repeatedly created it for our business and clients. Switched from [Punchpass](https://www.capterra.com/p/133857/Punchpass/) There is little. to no emailing capacity in Punchpass, we were looking for digital marketing with the booking platform to streamline communications. Punchpass is a great platform for starting off but we were getting bigger and busier. Punchpass does not do tagging of customers very well or integrate well with Mailchimp Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yannouch K. Technicien Industrial Automation ### "Une solution tout-en-un idéale pour mon studio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 11, 2026 Après plusieurs mois d’utilisation, je constate un vrai gain de temps sur la partie administrative et une meilleure expérience pour mes clients. Bsport est devenu un partenaire essentiel pour la croissance de mon studio. Je recommande vivement cette solution aux propriétaires de studios de yoga, Pilates ou fitness qui cherchent un outil fiable et évolutif. Pros bsport est une plateforme très complète qui m’a permis de centraliser la gestion de mon studio de yoga/fitness. L’interface est intuitive et mes clients trouvent facilement comment réserver leurs cours en ligne. J’apprécie particulièrement : - La gestion des réservations et des abonnements en quelques clics. - L’application mobile personnalisée, qui renforce l’image professionnelle de mon studio. - Les campagnes marketing automatisées, qui m’ont aidé à fidéliser mes membres et à en attirer de nouveaux. - Un support client réactif et disponible 24/7, ce qui est rassurant quand on débute. Cons Certaines fonctionnalités avancées mériteraient une meilleure documentation pour gagner du temps lors de la configuration. J’ai aussi remarqué quelques lenteurs ponctuelles dans le back-office, mais rien de bloquant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gissella S. Part-Owner, studio manager Health, Wellness and Fitness ### "Looks can fool" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 16, 2026 Effortful and frustrating from beginning to end, except for the 5 start sales call at the very beginning Pros It has a sleek-looking skin for the costumer side. We offer Pilates in private, group and semi-private and maybe if we offered only group classes it would be better... don't know bc that was not our experience. Cons Costumer support, the software itself, the cancellation process. The software feels clunky and if you need to rearrange something... good luck! Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) We had a great discovery and sales call at the beginning and believed bsport would be great. We had tried already Mindbody and Acuity, and had been in business for 8 years at least. After the sales call, everything went down hill. the customer service was very disappointing and frustrating. It felt like we ended up living with the issues or stopped using features because there was no real answer on the other side. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reasons for choosing bsport it is too expensive for our small studio and doesn't allow to easily see what appointments go with which pass, or to change passes (purchase option) for a specific appointment... we never used momence, so this is our impression. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Hylke R. Eigenaar Health, Wellness and Fitness ### "Terrible customer service, good sales" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 10, 2026 Pros easy CRM with a ton of half working options. Great for small businesses and freelancers, \[sensitive content hidden\] (customer service) is a nice person. Cons Ridiculous customer service. We've been dissatisfied after the first month and the Bsport has been stalling communication and solutions for months. ''Under review of management'' and ''send to X team'' are their go to messages for stalling. Don't get me wrong, if you're a boutique / sports club just starting out and need a non crooked CRM, Bsport might be your solution. Just be ware, once you join, they don't really care about you at all. Unless you don't pay, then all of sudden there's a vast amount of communication and blocking just to make sure they get your money. It's typical for companies like this; great service until they got 20m+ funding and scaled. Dollar eyes turned actual human interaction away... Switched from [Checkout Page](https://www.capterra.com/p/184769/Checkout-Page/) Great promises, the presented idea was better than the actual product Alternatives considered [Circle](https://www.capterra.com/p/10002260/Circle/) Reasons for choosing bsport they promised a fast implementation and a solution for what we needed. this turned out to be false. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tom C. Directeur et chargé de développement Sports ### "Un outil complet et intuitif qui fait vraiment gagner du temps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 27, 2026 L’outil est très facile à prendre en main et son fonctionnement est logique. En cas de problème, l’assistance basée sur l’IA est vraiment efficace, et lorsqu’un accompagnement humain est nécessaire, une personne prend rapidement le relais. J'aime beaucoup également les rdv occasionnels pour faire un point tous les 3 mois. Pros Franchement génial. C’est un outil qui facilite réellement le quotidien : très complet, intuitif et bien pensé. J’ai hâte de découvrir les prochaines évolutions et nouveautés à venir. Cons Je ne vois pas de véritable inconvénient. Comme tout bon produit, il peut toujours évoluer, même lorsqu’il est déjà très abouti. Peut-être qu’un accès encore plus direct au support (par exemple par téléphone) serait un plus. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2026 Merci beaucoup pour votre commentaire Tom, c'est un plaisir de vous accompagner ! DR Davit R. Gründer Sports ### "Leider eine sehr schlechte Erfahrung auf geschäftlicher Ebene." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 30, 2025 Vereinnahmte Mitgliedsbeiträge wurden wiederholt nicht fristgerecht ausgezahlt, was zu erheblichen Problemen in unserem laufenden Betrieb geführt hat. Zusätzlich war unser Studio über einen längeren Zeitraum nicht in der App sichtbar, wodurch uns nachweislich Vertragsabschlüsse entgangen sind. Besonders problematisch: Der Support reagiert auf wiederholte Anfragen entweder sehr spät oder gar nicht — selbst bei geschäftskritischen Themen wie Auszahlung, technischer Störung und Kündigungsbestätigung. Insgesamt ist der Service unzuverlässig, intransparent und für einen professionellen Geschäftsbetrieb aus meiner Sicht nicht tragbar. Ich kann diesen Anbieter daher leider nicht empfehlen. Pros Zu Beginn sehr reaktionsschneller und engagierter Support, schnelle Antworten innerhalb weniger Stunden und der klare Eindruck, dass Probleme ernst genommen und aktiv gelöst wurden. Cons Unzuverlässige und verspätete Auszahlungen der vereinnahmten Mitgliedsbeiträge, was zu erheblichen Liquiditätsproblemen führt. Kritische technische Fehler (Studio zeitweise nicht sichtbar, dadurch Umsatzverlust). Sehr schlechte Erreichbarkeit des Supports, keine oder stark verzögerte Reaktionen auf geschäftskritische Anfragen, inklusive ausbleibender Kündigungsbestätigung Alternatives considered [Magicline](https://www.capterra.com/p/207671/Magicline/) Reasons for choosing bsport besseres Support, Transparent, Kunden werden geschätzt. Abläufe sauberer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2026 Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen zu schildern. Es tut uns sehr leid zu hören, dass es bei dir zu Problemen mit Auszahlungen, der Sichtbarkeit deines Studios in der App sowie mit der Reaktionszeit unseres Supports gekommen ist. Wir verstehen sehr gut, wie kritisch diese Themen für den laufenden Betrieb eines Studios sind, und nehmen dein Feedback entsprechend ernst. Die von dir beschriebenen Punkte — insbesondere verzögerte Auszahlungen und technische Sichtbarkeitsprobleme — entsprechen nicht dem Anspruch, den wir an unsere Plattform und unseren Service stellen. Besonders bei Themen wie Auszahlungen oder technischer Sichtbarkeit sollte eine schnelle und verlässliche Bearbeitung sowie unmittelbare Unterstützung selbstverständlich sein. Wir möchten dich einladen, mit uns direkt Kontakt aufzunehmen, damit wir deine spezifischen Probleme verstehen und beheben können. Bitte kontaktiere unser Team unter support@bsport.io teile uns mit, dass es um Auszahlung RS Ryan S. Directeur Health, Wellness and Fitness ### "Uitgebreid en modern systeem voor yoga en sport studios. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 Hele goede klantenservice. Uitgebreid en modern systeem die mee gaat met de wensen van moderne yoga en sport studios. Pros Fijne moderne interface, gemakkelijk te gebruiken en in te stellen. Uitgebreide marketing and filter functies om klanten per doelgroep te bereiken. Fijne automatisering van betalingen. Hele fijne klantenservice / account management voor support. Cons Het is een heel uitgebreid programma, maar soms moet je even wachten tot een bepaalde functie beschikbaar komt die is gepland. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2025 Dank je wel voor je mooie review! Fijn om te horen dat je onze interface, automatiseringen en klantenservice zo waardeert. We begrijpen dat het soms even wachten is op nieuwe functies en werken continu aan verbeteringen. Bedankt voor het vertrouwen! JA Julien A. Gérant Sports ### "Retour Deeply studio de Pilates Paris 15" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Bonne expérience globale car bsport est une solution complète pour les studios de sport. Nos clientes sont très satisfaites de l'application, elle est fonctionnelle, pratique et efficace. Pros Très bon partenaire pour les studios de sport, solution complète avec une interaction efficace facile et en Français, en cas de besoin. Cons Nous sommes très satisfait alors je ne mettrais pas d'inconvénient, juste quelques suggestions pour améliorer l'expérience: -L'offre parrainage n'est pas adapté à notre clientèle (Pilates en abonnement) car le parrain gagne un avantage sur un futur achat. Hors le Pilates coûte déjà cher et nos clientes sont déjà au max de ce qu'elles peuvent payer. Pour enlever ce frein au parrainage nous aurions aimé choisir l'offre du cadeau et décider d'une réduction automatique sur le prochain prélèvement. -mettre un message d'alerte en temps réel lorsqu'une cliente s'apprête à annuler une séance après le délai imparti d'annulation, afin d'éviter les malentendus et les demandes de mauvaise fois pour un remboursement. -empêcher le retrait du moyen de paiement lorsqu'une cliente prend un paiement en plusieurs fois, car certaines personnes mal intentionnées enlèvent leur carte après le premier versement. Merci Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Pour plus de proximité et de communication avec le partenaire, avec mindbody il n'y avait pas de réel retour client ou utilisateur, pas d'échange. Important aussi d'avoir un interlocuteur en Français. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2025 Merci pour votre commentaire Julien ! Nous sommes contents si le coté intuitif de bsport vous plait ainsi qu’à vos clients. Nous sommes ravis de vous accompagner et de recueillir vos retours précieux. Merci pour votre confiance. AP Artem P. Founder Entertainment ### "WARNING: Predatory Contracts & Unusable Software. The "Free Period" is a Trap." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 21, 2025 I strongly advise any studio owner against signing with bsport. My experience reveals a business model built on trapping clients in contracts rather than providing a working product. 1. The Contract Manipulation (The Trap) During negotiations in June, we explicitly told our sales manager (\[sensitive content hidden\] ) that we are a seasonal business and would only begin testing the system in the off-season (August). To close the deal, they told us: "No problem, sign now in June, and you won't pay for 3 months." It sounded like a good deal. Here is the catch: The contract has a strict 2-month cancellation policy. By the time we actually started using the software in August (as explicitly discussed with the manager), our legal right to cancel had already expired. They knew our timeline perfectly well but engineered the contract dates so we would be locked in before we even really opened the program. 2. Technical Failures When we opened for the new season in September, the system proved to be completely unstable: • Critical bugs preventing daily operations. • Severe lags and delays during class bookings. • Activities and classes failing to appear on the schedule. • In the very first week, I was already emailing 3 different support managers to fix basic issues. 3. Unethical Business Practices After 3 weeks of testing, we realized the software was unfit for purpose. We offered a fair compromise: we would pay the penalty for the setup/onboarding work their team did, and terminate the contract. They refused. They are now demanding payment for the FULL REMAINING YEAR. The Verdict: I consider this a scam because the manager knew our studio's specific seasonal needs from the very start (June). She pushed us to sign, claiming everything works perfectly. Now that the "trap" has snapped shut and the testing period revealed a broken product, they simply shrug and say: "We understand your situation, but you must pay for the year." Do not trust their sales pitch. Read the fine print. Avoid bsport. Pros It’s a TRAP, what do you like most in financial Traps? I guess nothing. Especially when we are talking about ~3500€ Cons Manipulation, trap, managers who focused only to sale and ready to hide info or even lie. BUGs in a system and slow support managers. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) We were looking for branded app, but finally we back to Acuity! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing bsport Price for application, we ordered with branded app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2025 Hi, and thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We want to reassure you that our contract terms and onboarding period are communicated transparently before signing, and our team is always available to clarify any point. We take all technical concerns seriously and investigate each reported issue to resolve it as quickly as possible. We regret that the system did not feel stable or intuitive during your setup. Contract changes or early termination requests are evaluated based on the agreement in place, and we always aim to find fair and constructive solutions. Your feedback is valuable and helps us improve. If you would like to continue the conversation or review any aspect together, our team is here to help. CM Charlotte M. Directeur Health, Wellness and Fitness ### "Bsport facilite la gestion de mon studio et la réservation via l’application est très appréciée par les clients " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 19, 2025 Très satisfaite du logiciel Bsport pour la gestion de mon studio de yoga fitness et danse. L’application de réservation est très facile d’utilisation pour mes clients . Pros Accompagnement personnalisé et fonctionnalités multiples, application très appréciée par les clients, facilité d’utilisation. Cons Qui dit bcp de fonctionnalités , dit pas facile de toutes les maîtriser mais heureusement on peut toujours poser des questions sur le chat ou prendre rdv avec un conseiller Switched from [Fitbots](https://www.capterra.com/p/194625/Fitbots/) FITOGRAM n’apparaît pas dans la liste déroulante La plate-forme a fermé , donc je n’ai pas eu le choix Alternatives considered [Eversports Manager](https://www.capterra.com/p/161944/Eversports-Manager/) Reasons for choosing bsport 1er contact de présentation du produit , et prix non relatif au nombre de clients contrairement à eversport Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 20, 2025 Bonjour Charlotte, Merci beaucoup pour votre retour ! Nous sommes ravis que la personnalisation du logiciel, la simplicité de l’application et l’accompagnement de notre équipe vous apportent entière satisfaction. Cela nous motive à continuer d’améliorer Bsport pour vous offrir la meilleure expérience possible. Nous restons à votre disposition si besoin. Merci encore pour votre confiance ! [View all Reviews](https://www.capterra.com/p/197172/bsport/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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