# Page 8 | bsport Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is bsport the right Yoga Studio solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197172/bsport/reviews --- bsport 4.3 (328) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of bsport ## Showing most helpful reviews Showing 176-200 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CA Cédric A. Directeur Sports Used the software for: 1-2 years ### "Meilleur logiciel et état d'esprit à ce jour" October 5, 2023 5.0 Tout d'abord septique car depuis des années je suis sollicité par de nombreux développeurs de programmes. Mais avec Bsport, une belle surprise. Le support est réactif et excellent et de plus, le plus incroyable est que le management a pris en compte TOUTES les idées que j'ai sollicité en 1 an. Jamais vu cela auparavant, je me sens écouté et même si je comprends que Bsport ne peut pas ajuster le programme suivant les désirs de chaque client, je pense que là c'est vraiment extraordinaire. De plus, avant je devait utiliser MailChimp puis d'autres comme Monkeysurvey....télécharger la base de données etc, c'était compliqué. Là c'est tout en un. Donc après plus d'un an je suis très satisfait et j'espère que notre collaboration va durer. Pros Gestion des cours, réservations en ligne, paiement, automatisation des email, notifications des cartes et smartlistes, contrats, gestion des salaires. Le programme est riche et complet. Cons L'emploi du temps n'est pas simple à utiliser et créer un double travail (calendrier et emploi du temps). Pas possible de fermer les horaires (tous) en 1 seul clic. Certaines fonctions sont compliquées à comprendre au début (disponibilités des calendriers. Le revers de la médaille d'avoir un programme développé c'est d'avoir beaucoup de choses à gérer. Les premières jours d'adaptation à Bsport ne sont pas simples, peut être améliorer la présentation à la vente, les explications au démarrage.Aussi les prix à rallonge pour les options x,y,z, au final si on ne reste pas au minimum le programme revient à cher, pour un centre de Yoga. L'application c'est une bonne idée mais aussi là je trouve trop cher sachant que je n'ai qu'un studio. Reason for choosing bsport tous les programmes inclus (envoi des emails, sondages, smartlistes, notifications etc.). Automatisation. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/) Je souhaitais quelque chose de plus complet et automatisé. Review Source Response from bsport October 18, 2023 Merci beaucoup pour ce commentaire Cedric, Nous sommes vraiment ravi que vous soyez pleinement satisfait de votre expérience avec bsport et ravi de vous accompagner dans la vie de votre studio ! Belle journée bsport team TT Tania T. Pilates instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Very satisfied with Bsport after having worked with other online booking systems" July 25, 2023 5.0 I like that clients receive automatic emails we have created, description of packages I well visible and as I wrote before Bsport takes into account clients' feedback and wants to improve consistently. Pros Together with my colleague we find that it easy to use, it also have several features and it shows that there is very often an update. I personally really like that Bsport take into account clients' feedback Cons How to make some appointment passes only visible to existing clients, tags And how to have the app also available for administrators Alternatives considered [Sports Connect](https://www.capterra.com/p/121500/Sports-Connect/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing bsport They took the time to explain clearly their service New company which wants to grow, brainstormed during and after covid with the new market. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I wanted to change, I was not satisfied with their service Review Source Response from bsport July 26, 2023 Hi Tania, It was great to catch up during our last call, we're glad that you and your business are doing well. Thanks for your feedback and for taking the time to let us know what you value from us, and where would you like to see some improvements. We are glad that the software and our service has met your expectation so far, we will work to keep this partnership going for a long time! About the things you would like us to develop such as the tags for appointment passes, we will continue working on this, so you can enjoy even more the platform. Don't hesitate to contact us if you need anything! bsport team IA Isabel A. Fundadora Health, Wellness and Fitness Used the software for: 1-2 years ### "Profesionalidad, facilidad de implementación y uso" March 2, 2023 5.0 Estoy muy satisfecha con BSport, la herramienta es un must en el desarrollo de mi negocio. Me supone una gran ayuda y aprecio mucho la asistencia continua. Pros Trabajar con BSport me supone tener control de las asistencias, gestionar las clases, implementar y publicar los talleres, mantener accesible la compra de pases de acceso online... La sección de informes me permite trabajar los números para presentación de impuestos, ver mi facturación, acceder a las facturas y crear documentos a partir de la información descargada. Un servicio de email integrado para comunicarme con mis usuarios, que puedo personalizar es genial. La integración fue rápida y ágil. También dispones de una sección formativa y de resolución de dudas y un equipo preparado para responder cualquier pregunta. Y Aún no uso la parte de gestión de profes Cons El software tiene muchos servicios y aplicaciones que aún en mi primer año de uso no he descubierto en su totalidad. Me gusta que el equipo está en continua mejora. Reason for choosing bsport Todo el display me pareció más profesional, le daba el estilo más cercano al centro. Pulido, elegante, con muchas más variables y en el momento en el que estudiaba las opciones estuvisteis muy cercanos. Review Source Response from bsport March 8, 2023 Isabel muchas gracias por tus comentarios! Nos alegra mucho saber que has encontrado útil la plataforma y que aunque no has aprovechado todas las funcionalidades, has disfrutado de un servicio profesional y consistente hasta ahora. Esperamos que termines de explorar todos los beneficios que podemos ofrecer, no dudes en contactarnos para solucionar cualquier inquietud adicional que tengas! bsport team DH Dieuwertje H. Owner Sports Used the software for: Less than 6 months ### "Bsport Open Yoga" January 13, 2023 4.0 With Bsport our clients can reserve there yoga classes, there membership runs automatticly true iban or creditcard. Back office can change memberships and we can see how many people go to classes, wich class runs the best with wich teacher. Also the value data we can see weekly, monthly etc. So great business tool to run the business! Pros Personal app, all in one software, great data for tracking. \[SENSITIVE CONTENT\] our support from Bsport was a great help with implementing. Because this software has so many tools and is all in one there is a lot to learn and a lot of work to make it work for your business. For this you need great assistance and \[SENSITIVE CONTENT\] is great! She takes time to help us out and reacts fast. If the software is installed you have a great business tool for client registration, class tracking, value data and a video on demand tool! With the personal app you make it fo your clients really easy to acces the mobile app. Cons Because the software is all in one there is a lot to install. Take your time to learn the system, start on time and ask help from support. Some times the support team is a little bit to quick to react and then you get standard answers (that you find true help videos) and before you know you emailed 5 times the same question. So make sure you know how to find the right person to help! For us it was \[SENSITIVE CONTENT\]! Review Source Response from bsport January 16, 2023 Thank you so much for your feedback! We appreciate you taking the time to do this. We understand that mastering the platform can take some time. It's great to hear that your contact with your account manager was so positive and helpful in setting up the platform. We will consider your feedback when improving our processes and launching new features! bsport team TD Tish D. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review from Tish/Grove Pilates " May 25, 2022 4.0 Very good so far. The customer service is good. Eda has been very helpful and quickly got back to me and sorted everything. Pros Easy to set up classes, organise passes. Simple interface. Migration has been mostly successful from MBO. The business notifications are great to see who owes payment. The ability to make templates is very good. I haven't got to use the smartlists yes but I'm sure I will. Cons Notifications for people who first attend an activity needs to be set up and after 2 - 5 times so that emails can be drip fed telling them about the business. Also the ability to allocate a payment to a past appointment/past invoice or past class. And the ability to 'void' a payment like you can in Mind Body Online, if you made a mistake Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing bsport The fact that we could bring in other email lists to just be part of a newsletter. The fact that we could do surveys. This means we can reduce costs of email newsletter services and survey monkey. The salesman was much nicer too! Review Source Response from bsport January 10, 2023 Thank you for your feedback Tish, we are glad that you appreciate the platform and especially our transactional notification tool. We really value your feedback as it helps us grow. We wish you an amazing day bsport team ME Michael E. General Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent, would recommend to any gym/client based facility." January 29, 2024 5.0 Brilliant. The team are friendly and great at setting you up and are quick to get back to you with any issues. Pros Fantastic customer service and easy to use. Cons Reporting function could be clearer and a little simpler. If another app could you made for the back office mobile user that would be the final touch to make it perfect. Reason for choosing bsport Price, functions, team, personalised app for clients. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too expensive, not very good, slow or non existent responses from customer service team. Review Source Response from bsport February 8, 2024 Hi Mike, Thanks for your feedback and for your positive comments! It's been a pleasure working with you so far, and we expect to be by your side as you keep improving and expanding your business. We constantly look to improve and have taken into account your requests to add new features to the system. Kind regards, bsport team OI Olga I. Owner & Co-Founder Consumer Services Used the software for: Less than 6 months ### "Switched from Mindbody" October 18, 2023 5.0 Overall it's a positive change from Mindbody, and I'd recommend that transition. If you have a big database or a lot of classes, prepare to do be very busy with this migration for a few weeks. I hope one day Bsport makes simple and convenient staff app too. Pros I have been using Bsport for over 1 month. It's a good product that does the job, I'm happy to have left Mindbody.Pros:- customer support is amazing, efficient and human. The response time is very fast.- onboarding and migration from Mindbody was very thorough and precise, I felt all the support of \[sensitive content hidden\] and his colleagues, although this was not an easy process- the platform is super fast and quite comfortable to use from PC, has many useful perks - zoom integration as very helpful and seamless- I love clients profile view, how easy it is to manage options inside of it and contact client through email or sms- variety of options to set up stats and analytics- overall it feels like an upgrade from what we had before- love interface for clients on our website (widgets)- very smooth transition from Mindbody for our clients, we've barely received any calls- and most important: generally no issues for the clients to book or pay for classes Cons Cons (mainly for the app)- there's no staff app (for admin or receptionist), we really need that- teachers app is very limited, it's ok if you don't need teacher to ONLY do check-ins of already signed up clients, but nothing else- clients app (not branded app but general) has quite some issues- at the moment of contract sign I was not informed with sufficient clarity about platform migration times (that in reality are way longer than advertised, which is technically totally understandable, but i'd like to know that before the sign up) or about the lack of admin app, although I asked that Review Source Response from bsport October 23, 2023 Dear Olga, We sincerely appreciate your trust and extend a warm welcome to the bsport Family. Collaborating with you brings us immense pleasure, and we highly value the constructive feedback you provide. The bsport Team SY Shelly Y. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The most friendly booking platform out there!" December 15, 2023 4.0 Pros Overall Bsport is easy and friendly to use. It's more technologically advanced than many other booking systems. Their representatives (especially \[sensitive content hidden\]) are also helpful and polite when I reach out for support. Cons There's no phone number to talk to customer service. And due to the time difference between NYC and France, sometimes I need to wait for a few hours or the next day for response. There're a few features that are lacking with the system, such as sending out an auto reminder email to teachers who're subbing; select exact dates needed to process the payroll instead of having to select a whole month. The feature I need the most is to have clients stay on our website to complete the check out process, without having to go to the Bsport page. Review Source Response from bsport December 19, 2023 Hi Shelly, Thanks for your feedback and for your positive comments! It's been a pleasure working with you so far, and we expect to be by your side as you expand your business in the future. We constantly look to improve and have taken into account your requests to add new features to the system. bsport team KA Kirstie A. studio owner Recreational Facilities and Services Used the software for: 6-12 months ### "Bsport review" January 10, 2023 4.0 Good - the onboarding process was great and \[sensitive content hidden\] was thorough and attentive. The system works well overall both for me and customers. It has ended up costing more than I initially budgeted for so I'm not sure I could continue to justify in this market, however it's as good as anything else I have tried on the market including MindBody and Glofox. Pros The video database, online booking, database management and integrationMarketing capabilities are really good - takes a bit of time setting up but worth it Cons Some clients have had trouble adding payment details and had to try more than a couple of times. Occasionally the translations into English are a little unclear and can cause confusion.It's very expensive. Some customers have had trouble booking - although most seem to manage ok. No waiting list for workshops and events. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Glofox didn't have video on demand integrated in a way to monetise. The video library is a good feature, and the fact that it integrates with memberships. Also the marketing and ability to easily email customers through the system is really useful. Review Source Response from bsport January 11, 2023 Thank you for taking the time to write down your feedback. This constructive review will help us improve the service that we provide. Thanks to you, the platform will positively evolve. We will of course remain available for any improvements you would suggest! Take care bsport team JH Julie H. Founder Sports Used the software for: Less than 6 months ### "Sophisticated platform with clean user interface" January 10, 2023 5.0 The customer service is very good which offsets the more complicated setup. We are happy we made the switch. Pros The software tracks the administrative movement of the studio very well: client scheduling and cancellations, money coming in and out, etc. It also offers the agenda and webshop in the same place which we find very handy as opposed to having the webshop and scheduling on separate platforms. Cons Since the software has so many options, there are a lot of tabs, and until you have memorized where everything is you have to spend some time searching through the tabs. We have used a few other scheduling software platforms before this one and the BSport one took the most time to set up. Review Source Response from bsport January 12, 2023 Thank you for taking the time to leave us a review! We understand that mastering the platform takes time and that it can be difficult to find things when this is not the case yet. Please don't forget about our "Tutorial" tab, which contains videos that explain the entire platform. Aside from that, please do not hesitate to contact us if you have any questions or concerns! We are always happy to assist. Finally, thank you for your kind words on our customer service team; we are happy to have you as a client! bsport team PK Paulina K. En carga de planning del studios de yoga Sports Used the software for: Less than 6 months ### "En general me gusta utilizar esta plataforma" May 18, 2023 5.0 En general me gusta utilizar esta plataforma, esta bien organizada ( menos de algunas cositas a mejorar, pero solo es mi opinion ;) ) Seguramente la recomendaría a otros studios :) Pros Me gusta que es bien organizado, que para crear las clases es muy facile, cambiarlas y todo que es necesario de hacer en situation cuando falta que cambio el horario o nombre del profesor o clases completa.El servisio cliente es super bueno, muy reactivo y rápido me encanta y creo que es muy importante para que uno no se siente solo con alguna problemas diarias :) Cons El contra mas grande creo que es la organización des cartes del cursos y pack y otros actividades. Lo entiendo ahora y puede manejar las manipulaciones básicas pero la manera de hacerlo no les la más lógica.También la idea que la reservación es conectadas con la factura y en momento que cancelo la factura ( porque cliente cambio opino o cualquiera ) la reservación se cancela también. Pero bueno esto pasa a veces, no es ultra grave tampoco:) Review Source Response from bsport May 31, 2023 Hola Paulina, Muchas gracias por tu mensaje. Tus comentarios nos ayudan mucho a mejorar nuestros servicios y la solución bsport. Estamos disponibles por cualquier duda adicional que puedas tener. Hasta pronto Paulina. bsport Team MO Maddalena O. Fondateur Sports Used the software for: 6-12 months ### "Simple et efficace" November 21, 2023 5.0 J'apprécie le support la fonctionnalité de l'outil Top! Pros Sans prétention, fonctionnel, facile d'approche Cons Les tutoriels à regarder certaines petite limites pour la sélection d'options ou des difficultés pour annuler des professeurs ou des cours devoir installer l'application sur mon site web (mais on m'a assistée sur ce point heureusement) Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Aucun support chez Mindbody, support désordonné, confus, parfois oui parfois non, devant recommencer le problème à chaque fois et également avoir payé pour des fonctionnalités non reçues Review Source Response from bsport November 21, 2023 Merci infiniment pour vos mots encourageants ! Nous sommes ravis que Bsport réponde à vos attentes. Votre satisfaction est notre plus grande récompense ! Nous restons entièrement disponible afin de vous accompagner au mieux. bsport team KG Katie G. Owner/Founder Recreational Facilities and Services Used the software for: 6-12 months ### "Great Support for a Small Yoga Studio" September 4, 2023 5.0 I opened a small yoga studio and wanted an online platform to help manage student sign ups and membership. The system overall works very well for this and more. It makes running my small studio much easier. The support bsport offered during set up surpassed my expectations, and any time I have a question it gets answered very quickly and efficiently. Pros The website integration is really great and allows for a highly professional appearance. The class management is quite good, and the memberships allowing for automatic billing is a huge benefit. The reporting is great. For a small studio, this platform makes running the business much easier. Cons The back end takes a bit of figuring out how to use, and is not easy to use for those who are non-technical. Some of my yoga teachers who are not very tech savvy struggle to use the system. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing bsport Another yoga studio owner/friend recommended bsport above Mindbody. Review Source Response from bsport September 8, 2023 Hello Katie :) Many thanks for your kind words, I have been really happy to support you during the onboarding. Please remember I am available anytime if you need anything ! Kind regards, M. from bsport LF Lisa F. Owner and Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Modern System" September 15, 2023 5.0 Like the overall system, excellent account management support. Pros Features are good and easy to use. We also have the App which customers love! Cons I find some of the reporting and marketing functions hard to navigate. Reason for choosing bsport Overall delivery, training and support Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mainly price - the bundle via Bsport is much more valuable. Review Source Response from bsport September 18, 2023 Hi, Many thanks for your wonderful review! We are delighted that you enjoyed our product and service. Your feedback is a real source of motivation for our team. Best regards, bsport team JV Johanna V. Directrice Sports Used the software for: Less than 6 months ### "Un système qui fonctionne et un support très appréciable" August 17, 2023 4.0 Merci à \[caché sensible contenu\] pour son aide tout au long de la phase de configuration et de démarrage. Pros Le back-office fonctionne bien. La plupart des fonctionnalités sont accessibles facilement et l'interface est intuitive. En cas de doute, nous pouvons faire appel au support qui est toujours réactif. Gros point positif : avoir la plupart du temps le même interlocuteur. Cons Certaines fonctionnalités ne correspondent pas tout à fait à notre usage, il est alors nécessaire de trouver des contournements pour faire exactement ce que l'on veut (par exemple, nous n'avons pas pu utiliser les contrats nous avons du rester sur le système de cartes et utiliser des formulaires supplémentaires. Ou encore pour nos stages à la carte il nous faut jouer avec les catégories pour pouvoir associer les bons tarifs). Mais dans l'ensemble, la solution répond bien mieux à notre besoin et est plus facile d'utilisation que notre outil précédent (Mindbody). Alternatives considered [Xplor Deciplus](https://www.capterra.com/p/128167/Deciplus/)[Eversports Manager](https://www.capterra.com/p/161944/Eversports-Manager/) Reason for choosing bsport Meilleur rapport qualité prix. Offre plus adaptée au mode de fonctionnement du studio (type d'abonnement et modalités de réservation) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Trop de problèmes avec Mindbody et un support très difficile à joindre Review Source Response from bsport August 22, 2023 Bonjour Johanna, Merci beaucoup d'avoir pris le temps de partager vos retours. Comme vous le savez bsport continue d'évoluer. Je serai ravie d'échanger davantage avec vous pour que nous puissions avancer dans votre sens. Encore merci bsport team HS Holly S. Directrice Sports Used the software for: Less than 6 months ### "BSport un succès !!" April 20, 2023 5.0 C'est la troisième fois que j'essaie de migrer mon logiciel et j'ai enfin trouvé la bonne solution pour mon entreprise. J'aime que BSport fasse exactement le travail qu'il est censé faire : j'ai moins de demandes de mes clients qui ont des problèmes car ils peuvent gérer leurs comptes par eux-mêmes et en toute simplicité. Je peux mieux comprendre mon métier et Bsport est très simple d'utilisation. Pros J'aime la fonctionnalité. Bsport est très facile à utiliser pour l'administrateur et le client. J'aime les fonctions de reporting et le fait que je puisse voir la rentabilité de chaque cours / instructeur. Je peux voir ce qui se passe dans mon entreprise avec plus de visibilité. Cons Je n'aime pas que les paiements quotidiens soient un supplément supplémentaire payé. Reason for choosing bsport Bsport avait toutes les fonctions disponibles que je recherchais. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Pour mieux comprendre mon entreprise, plus de fonctions de reporting. Review Source Response from bsport April 25, 2023 Bonjour Holly, Merci énormément pour ta confiance et ton enthousiasme à l'égard de la solution bsport. Nous sommes certains que tu en feras bon usage ! C'était un plaisir de faire cet onboarding ensemble Holly, je te souhaite beaucoup de réussite ! Nous restons bien sûr à disposition pour tout autre commentaire qui nous permettrait d'améliorer ce que l'on propose au quotidien. À bientôt, bsport team Jeannine F. DIRECTRICE GENÉRALE Performing Arts Used the software for: 6-12 months ### "facilité de prise en main et accompagnement réactif" June 9, 2023 5.0 Très bonne expérience . Je suis satisfaite des produits, du service client. On voit que le SAAS ne cesse de s'améliorer et d'offrir toujours une expérience plus qualitative pour les utilisateurs.trices. Pros Nous sommes accompagnées dans notre onboarding et durant tout notre parcours utilisateur. Il ya plein de tutos et des mises se jour fréquentes. Quand nous avons ne question, l'équipe est très réactive. Service client au top Cons Pas mal de fonctionnalités à connaitre/comprendre Reason for choosing bsport C'était le logiciel le plus complet par rapport à nos besoins. Review Source Response from bsport July 3, 2023 Hello Jeannine, Merci pour ce retour, bsport est très heureux d'accompagner ton activité et ton magnifique studio unique de danse. L'équipe bsport reste entièrement disponible donc n' hésites pas si tu as besoin de quoi que ce soit. bsport team AK Amy K. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "BSport Product Review" October 19, 2023 4.0 Having a booking app is proving easier so that our customers can manage their own bookings. It is making us clear on how we want to market our business and how to develop a more consistent approach to our customer journeys. Pros Excellant customer support - always on hand to help in a very reasonable time. Marketing potential with bsport is greatly improved compared to other providers. Cons There are a few issues with block booking classes / and issuing of invoices. But its a new system so we are adapting our processes to use it. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing bsport Gave the best overall cost with a branded app. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Lack of easy to use marketing features and cost. Review Source Response from bsport October 20, 2023 Hi Amy, Thanks for your feedback and for going through the migration and onboarding process with me. It's been a pleasure working with you so far, and we expect to keep upgrading the platform and our service to meet your expectations. We have taken into account your requests to improve the system and expect to implement them soon! Kind regards, bsport team AT Anita T. admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great potential, needs some time to improve" January 12, 2023 4.0 Pros \- It is quite easy to learn and intuitive, the UI looks tidy- the package system is rich and suits places that sells packages- the integration between app and backoffice is quite smooth (edits made in the backoffice is reflected quite immediately in the app)- the ability to personalize email templates is great- the customer support is responsive- it's great that we can accept credit/debit card payment without any terminal needed Cons \- the minimal feature in the app for the teachers. It would be great if we can have teachers book in their private clients using the app- if possible, we'd love it if the schedule can be filtered to show certain teacher's timetable. The master's account is lacking in this ability and the week's schedule looks a bit messy with all the teachers' schedule of the week overlapping together- in the app, we are taken to the payment page every time we add an item, making it difficult if we want to buy multiple items- it'd be great if we can easily see a summary of the day's private appointments (not just group classes)- Would be great if private appointments can have 2 attendees (semi-private)- if possible, we'd like the option to adjust and personalize our invoice layout- it'd be great if teachers can adjust their location availability without a second account Review Source Response from bsport January 13, 2023 Hi! Thank you for your comments. We truly appreciate all the feedback you give us. We will take all of your comments into account. Do take a look at the 'Schedule' here. You can find a clear overview of all private appointments for the week! Good to hear that you like our extensive marketing tools and that the customer service is up to standard :blush: Have a great day further! Kind regards, bsport team FM Flore M. Bénévole (administratif, gestion, enseignement, communication) Sports Used the software for: 6-12 months ### "Un logiciel complet" February 23, 2023 4.0 Un logiciel complet (nécessite parfois d'adapter un peu son propre fonctionnement pour coller avec la logique du logiciel), une fois pris en main il fonctionne bien : mise en ligne des plannings, inscription et réservation, facturation, gestion de l'emploi du temps (disponibilité des salles)... Pros Logiciel complet dimensionné pour les studios avec plusieurs salles, plusieurs professeurs et nécessitant un grand nombre de fonctionnalités. Une équipe SAV réactive pour nous aider en cas de souci. Cons Des petits bugs occasionnels et un fonctionnement un peu complexe à prendre en main au début (mais c'est la contrepartie de quelque chose de complet !) Les notifications push de l'application marque blanche ne sont toujours pas fonctionnels, dommage car c'est l'avantage premier de celle-ci à mon sens ! Alternatives considered [Eversports Manager](https://www.capterra.com/p/161944/Eversports-Manager/) Reason for choosing bsport Norme de facturation présente chez Bsport et pas chez Eversport Review Source Response from bsport March 8, 2023 Merci beaucoup Flore pour votre commentaire ! Je suis ravi de voir que vous appréciez la plateforme ainsi que notre support. Nous continuerons d'écouter les retours de nos clients afin de nous améliorer continuellement pour vous proposer une solution à la hauteur de vos ambitions. bsport team SD Sarah D. Fondatrice et CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Bsport, une très bonne application pour les club de sport" December 19, 2023 5.0 Super suivi client par mon conseillé \[caché sensible contenu\] ! Pros Gestion des l'agenda cours co. facile a mettre en place, facile a adapter, facile pour les prof de sport à utiliser. Le système de pack, aussi facile à l'emploie. Cons La partie data, pas claire pour moi et je ne trouve pas les bons points de data. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing bsport La facilité de l'application, grandir sur plusieurs plateforme de sport, relié tous les agendas sur un logiciel. Review Source Response from bsport January 4, 2024 Bonjour Sarah, Nous tenions à vous remercier pour votre élogieuse review sur Bsport. Vos retours positifs sont une véritable source d’inspiration pour toute notre équipe. Nous sommes ravis que notre service réponde à vos attentes. Votre soutien est précieux. Si vous avez des suggestions ou des commentaires supplémentaires, n’hésitez pas à nous les faire savoir. Merci encore d’avoir choisi Bsport. bsport team VH Vanessa H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bsport have the Friendliest customer service I have experienced!!!" October 24, 2023 5.0 It has all been very positive. My account manager François is actually amazing. very very patient with me and I love the personable relations that are apparent with Bsport right from the beginning. Your customer service is off the scale... and that is what I really love.... any booking system will have it's pro's and con's but the people are what make the difference. Pros I was drawn to Bsport because of the friendly approach. I am not tech savvy so to have friendly people available who are patient with my very basic questions is helpful. Everyone though who I deal with is extremely helpful and I always get my issue resolved simply and smoothly and I do feel very very supported. Cons The terminology has thrown me. And it's like a rabbit hole. There is so much you can do that it almost puts me off, regarding tags and Smart lists.... Mindbody had simple contracts that made life easier and quicker to set things up on the clients account. This feels very complex to me.... but a reminder that I am not tech savvy. Reason for choosing bsport Because the demo for the product was in person. That is why i went with Bsport. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too many issues with Mindbody and glitches.... and it was expensive and the App was outdated. Review Source Response from bsport November 1, 2023 Hello Vanessa! Thank you so much for your kind words. I am glad we had the opportunity to do this together. I will of course remain fully available for any of your amazing projects! Take care Vanessa, bsport team AD Aurélie D. Directrice d'une école de natation Swim Stars Sports Used the software for: 6-12 months ### "Je recommande !" January 10, 2023 4.0 Je recommande Bsport, simple d'utilisation, service client réactif en cas de problème.Véritable outil de travail quotidien, il permet un suivi mesuré et fiable de l'entreprise Pros La clarté et la facilité d'utilisationLe service client : réactif, compétent, sympathique et très clair Cons L'application mobile qui manque de clarté et de fluidité (notamment sur la réservation des membres d'une même famille)Les smartlists qui ne correspondent pas forcément à nos propres clients Review Source Response from bsport January 12, 2023 Merci d'avoir pris le temps d'évaluer bsport ! Nous espérons que vous appréciez nos services autant que nous aimons vous soutenir et assister dans vos activités quotidiennes . A bientôt sur le Bassin ! bsport team RE Rodney E. Eigenaar Sports Used the software for: 6-12 months ### "Slechte app veel te duur " March 13, 2024 1.0 Algemeen slecht bereikbaar en onduidelijke communicatie Pros Het onboarding proces is wat ze wel redelijk oke doen! Cons Slecht bereikbaar, onduidelijk wat je elke maand binnen krijgt! Erg duur wat ze niet duidelijk communiceren! Switched from [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Bsport werkt niet goed onduidelijk en duur! Review Source Response from bsport September 21, 2024 Dear Rodney, Thank you for taking the time to share your feedback. We’re glad to hear that you found our onboarding process to be a positive experience. However, we’re truly sorry to learn that certain aspects of our service didn’t meet your expectations, particularly regarding accessibility and communication around pricing. This information is accessible via your platform but we escalated your comments as it's valuable to us, to the product to address its clarity. Thank you again for your feedback. We’re committed to making improvements. The bsporteam CR Charlotte R. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Changed software to bsport " October 22, 2023 5.0 Pros Integration was simple and the onboarding team were very helpful during this process. Cons Once you get your head around navigating the system it becomes pretty straight forward. Alternatives considered [TeamUp](https://www.capterra.com/p/150357/Teamup/)[Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing bsport Integrations we’re so good. Love being able to customise notifications. Video platform available Use of app Review Source Response from bsport October 30, 2023 Hi Charlotte, thank you for taking time to provide us with your feedback, it is greatly appreciated. We're glad you love our customizable notifications, and integrations - We expect to keep upgrading the platform and our service to meet your expectations! Thanks again for your time and trust. Kind regards, bsport team Talk to a Capterra advisor for free and get results within 15 minutes.