--- title: "GoComet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoComet Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more." source_url: "https://www.capterra.com/p/197237/Container-Tracking/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # GoComet Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoComet ## What is GoComet? GoComet is the world's most easy-to-use, intuitive multi-modal logistics platform, enabling global businesses to automate their end-to-end logistics profitably. 200+ global companies across 35 countries are using GoComet's AI-powered, cloud-based platform to automate their crucial supply chain functions including: - Freight rate procurement - Real-time container tracking and shipment visibility - Freight invoice reconciliation - Shipment workflow automation and stakeholder collaboration ## What is GoComet used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Quoting](https://www.capterra.com/quoting-software/)[Freight](https://www.capterra.com/freight-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Transportation Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoComet?[Manage this product listing](https://www.g2.com/products/gocomet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoComet 4.8 (51) VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price Contact vendor Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (51) Ease Of Use 4.8 (743) Value For Money 4.6 (37) Value For Money 4.6 (639) Customer Service 4.8 (46) Customer Service 4.7 (691) ## GoComet alternatives [4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (77)](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [FreightPOP](https://www.capterra.com/p/152285/FreightPOP/) [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152285/FreightPOP/) ## FAQs about GoComet Overview ### What problems does GoComet solve? GoComet solves fragmented shipment tracking, delayed arrival updates, and manual coordination across carrier websites, emails, and stakeholder teams. It centralizes ocean, air, import, and export shipment data, provides ETA and delay alerts, and supports tendering, documentation, and invoice workflows. Logistics, procurement, export-import, customer service, and finance teams benefit most. Answer based on 36 reviews Overview ### Which roles and teams benefit most from GoComet? GoComet is most used by logistics and operations managers, including sea-import specialists, who track shipments, coordinate exceptions, and manage carrier activity. Procurement and pricing teams use it to compare freight rates and support sourcing decisions. Sales, customer service, finance, and engineering staff rely on shared shipment data for client updates, cost visibility, and cross-functional planning. Answer based on 51 reviews Overview ### What company size and industries is GoComet built for? GoComet serves logistics and supply chain organizations, where 59% of reviewers are small businesses and 55% work in Logistics and Supply Chain. It also targets Agri, Automotive, Chemicals, FMCG, Pharmaceuticals, Oil & Energy, and Freight Forwarders, with reviewer representation in Import and Export (8%) and Chemicals (6%). Answer based on 51 reviews Features and Usability ### What are the key features of GoComet? GoComet includes core collaboration tools alongside shipment tracking, real-time shipment visibility, and arrival notifications for ocean, air, and road freight. Differentiating capabilities include predictive ETAs, geofencing alerts, carrier and port coverage, and freight rate comparison. Analytics, customizable reports, consignee access, and centralized communication support logistics coordination. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does GoComet offer? GoComet provides in person training, live online sessions, documentation, and videos to support team onboarding. In person and live online formats allow guided instruction, while documentation and videos offer reference material and self-paced learning for users setting up the product and reviewing key steps. Getting Started and Support ### What customer support options does GoComet offer, and how do users rate the experience? GoComet offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users report helpful follow-up and prompt resolution of bugs and configuration issues, but some experienced delayed responses and inconsistent ticket prioritization before improvements were reported. Answer based on 12 reviews Features and Usability ### How well does GoComet track shipments? GoComet provides centralized, near-real-time shipment tracking across ocean, air, and selected road movements. Logistics teams value live maps, planned-versus-actual milestones, transshipment tracking, ETA updates, delay alerts, and shareable customer access. Coverage is especially strong for ocean freight, while road tracking, mobile optimization, and carrier-provided alert speed can vary. Answer based on 23 reviews Features and Usability ### Does GoComet send shipment arrival alerts? GoComet sends arrival and delay notifications that help logistics teams act before cargo reaches key milestones. Users value predictive ETAs, email alerts, gate-out updates, and AIS geofencing for consignees, particularly for international ocean and air shipments. Notification templates and workflow branding offer room for more customization, and data timing can depend on carrier feeds. Answer based on 22 reviews Features and Usability ### How much shipment visibility does GoComet provide? GoComet gives supply chain teams a unified view of container, cargo, and stakeholder status. Users value consignee access, centralized communication, analytics, predictive ETAs, and geofence updates that reduce calls and scattered emails. Visibility is strongest for ocean freight and NVOCC shipments; some teams seek SKU-level, terminal-level, and more granular air milestones. Answer based on 15 reviews ## Features AI summary Based on 1,440 Shipment Tracking reviews Not all shipment tracking software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) GoComet supports **Delivery Tracking**, which gives teams visibility into shipment progress and delivery timelines. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other important capabilities that reviewers also value, including **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**). These features help businesses monitor shipment updates, keep accurate delivery documentation, and connect tracking information to customer-facing systems, allowing teams to improve shipment visibility and manage delivery operations more efficiently. Delivery Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Status Tracking 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Record 4.7 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Website Integration 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Quotes/Estimates 5.0 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Billing & Invoicing 5.0 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers GoComet 68 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Quoting: Generate rule-based quotes for clients automatically - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Cost Analysis: Analyze and calculate business costs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Email Templates: Pre-made examples and templates for emails - Estimating: Estimate expected cost based on various factors before a project begins - For Freight Operations: Intended to be used by freight brokers and logistics companies - Geographic Maps: Visualize locations on a map - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Driver Tracking: Track driver locations on a map in real time - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Package Tracking: Track the parcel or consignment delivery status - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (51) 4.5 Based on 51 reviews ## Pricing Value for money 4.6 (37) ### Starting price Free trial not available Value for money 4.6 (37) 4.6 Based on 37 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (46) 4.8 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 51 reviews Filter by rating 5(42) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RV Ramakrishnan V. General Manager Consumer Electronics ### "Good tool to track incoming chinese shipments on priority" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2023 Pros We frequently use gocomet platform to mainly get updates on containers shipped from shanghai and Ningbo ports where the port traffic is worse at peak season. the platform gives visibility over containers during such crucial times. Cons It is slightly difficult to use in IOS 16.7 update, can have better mobile optimisation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Maha L. Engineer Education Management ### "Visible cost savings for our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2023 Pros The solution has complemented our quarterly supply chain savings goals by actively identifying potential cost leakages across trade lanes and ports we ship internationally. It is a valuable tool centred around international logistical processes. Cons Nah. We would like to see export demurrage cost data in the future. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Abi A. Engineer Education Management ### "GFI-Optima by GoComet review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2023 Pros Freight bidding automation has been available in the market for a while. But with GoComet's GFI Optima tool, we can negotiate with the vendors intelligently at pre and post-receiving freight rates stages, with the help of market indexes instantly. This is indeed a cool feature!​ Cons We need to have more coverage on carribean port lanes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Raj R. Egineer Computer Software ### "Powerful AI tool for EXIM shippers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2023 Pros Gocomet ensures that every process like shipment tendering, invoice and freight dispatch documentation and shipment updates are automated and stays in one piece for our team to utilise. Cons The platform is built keeping international shipping in mind, I dont see any major concerns with the solution. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PK Pawan K. Assistant Manager Chemicals ### "Preferred solutions-partner for container tracing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2023 The solution is new to the market, it is refreshing to see such tracking visibility developments aimed for logistics Pros The platform works as intended, giving visibility over containers and cargoes, we like the 5 km radius geofence updates which are accurate due to AIS integration Cons Too much reports were sent to us initially, later the customer support person resolved it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SV Shrikant V. Deputy Manager Logistics and Supply Chain ### "Good Platform to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2023 Pros User friendly platform to use and review vendor invoices. Cons Uploading time sometimes is more and have to wait. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 19, 2023 We are working on the feedback shared by you. Thanks you for sharing. SK Sanjay K. Assistant manager Import and Export ### "Good platform to auction with multiple vendors" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Pros The auctioning of vendor quotes has become more direct and visible to all stakeholders on both the party and vendor sides. Cons Freight enquiry page should have local charges included Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 We have taken note of your input. Thank you for your feedback. Rahul S. Communication manager Logistics and Supply Chain ### "Perfect track and trace platform for cross border freights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 8, 2023 Pros With gocomet in place, our team is able to get crystal clear view of all the international shipments of our end consignees and express deliveries Cons Air tracking updates can be a bit faster when the data is passed to API. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 We will look into the addressed query. Please get in touch with your assigned KAM/CSM to discuss this in more detail. Thank you for the feedback. TP tanmay P. Sales Logistics and Supply Chain ### "No regrets with gocomet" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 7, 2023 Pros For a traditional company that relies on TMS systems, this is the first time we are moving ahead with a supply chain visibility platform like gocomet and the results that we are seeing is promising Cons So far everything has been great about this solution Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 Thank you for the feedback. AP Amit P. OPERATIONS Logistics and Supply Chain ### "Transline feedback on the platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 7, 2023 Pros We get instant notifications of delayed shipments- something that was not available from the official websites of carriers out there. Cons geofence alerts can be across all the milestone rather than just arrival Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 12, 2023 Hey Amit! Thank you for your feedback I'd like to inform you that the query regarding alerts can be addressed by the new developments made. Please contact either the KAM/CSM assigned or our Support team to know more about this. [View all Reviews](https://www.capterra.com/p/197237/Container-Tracking/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.