# GoComet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoComet the right Shipment Tracking solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197237/Container-Tracking/reviews --- GoComet 4.8 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoComet Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews JC Jelna C Accountant Accounting, 10,001+ employeesUsed the software for: 1-2 years. “I appreciate the tracking functionalities, which allow me to offer real-time updates or share links for our customers to easily monitor the tracking progress.“ August 5, 2023 sr shaik r salesLogistics and Supply Chain, 10,001+ employeesUsed the software for: More than 2 years. “The absence of SKU level visibility on the User Interface (UI) Dashboard can be slightly inconvenient.“ July 4, 2023 SS Shwetha S Freight forwarderImport and Export, 11 - 50 employeesUsed the software for: More than 2 years. “The REO Module has notably enhanced our month-long tenders, while GoTrack has delivered precise monitoring for our extensive shipment volume, coupled with personalized notifications.“ August 4, 2023 sG sanket G Sea-Import SpecialistLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “The absence of port level data/port integration is a bit disappointing.“ July 3, 2023 PV Prakash V Operation Manager Logistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years. “By allowing customers to follow their shipments and get immediate access to crucial information, the consignee access tool improves transparency and customer satisfaction.“ July 19, 2023 Celine Z Assurance consultantAccounting, 10,001+ employeesUsed the software for: More than 2 years. “I have been dissatisfied with the some prioritization differences given to some of our tickets submitted to the service desk.“ August 9, 2023 ML Maha L Engineer Education Management, 2 - 10 employeesUsed the software for: More than 2 years. “The solution has complemented our quarterly supply chain savings goals by actively identifying potential cost leakages across trade lanes and ports we ship internationally.“ September 30, 2023 RG Rodrigo G International Logistics AssitantRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “Is kind of difficult delete some tracking who ones introduce by mistake.“ January 28, 2022 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adnan K. Sr. Sales Executive Logistics and Supply Chain Used the software for: 2+ years ### "effortless shipment tracking via OCR" July 4, 2023 5.0 It helps us manage our shipments end to end over the platform . Pros The tracking via OCR feature is a big win , it has made tracking shipment so much simpler. our logistics team directly mails the PDF copies of BL to GoTracks's system mail id, after that their OCR technology automatically reads those PDF & creates tracking over platform Cons The fact that they only allow PDF formats of BL is a bit limiting but its not a big issue . Review Source SP Sudha P. Sr executive customer service Logistics and Supply Chain Used the software for: 2+ years ### "Efficiency and improvement in Logistics " July 25, 2023 5.0 centralizing communication within the platform, it eliminates the need for scattered emails and phone calls, reducing miscommunication and saving time. The consignee access feature enhances transparency and customer satisfaction, as clients can track their shipments and access important information directly. The detailed analytics and reports enable me to identify trends, evaluate vendor performances, and optimize logistics strategies. With GoComet, I can streamline operations, improve collaboration, and deliver exceptional customer service. Pros GoComet revolutionizes the landscape of logistics management with its effortlessly navigable interface and easy functionalities. By affording me a consolidated hub, I can flawlessly oversee and monitor all my shipments with utmost ease. With its deep focus on real-time visibility and unwavering accuracy, I can confidently seize the power to make correct judgments and actively tackle any unforeseen obstacles. Cons I would appreciate more customization options for templates and notifications to align with our specific branding and workflow Review Source SS Shwetha S. Freight forwarder Import and Export Used the software for: 2+ years ### "Elevate Data Synchronization and Enhance Tracking Effectiveness" August 4, 2023 3.0 Pros GoComet's solutions, GoTrack and GoProcure, have played a crucial role in meeting our distinct requirements. The REO Module has notably enhanced our month-long tenders, while GoTrack has delivered precise monitoring for our extensive shipment volume, coupled with personalized notifications. Cons The products have successfully met our need for synchronized data between liners and accurate shipment tracking, resulting in a minimal number of challenges encountered. Review Source Siddesh H. Asst manager Logistics and Supply Chain Used the software for: 2+ years ### "Comprehensive Approach and Visibility for our Logistics Details" July 4, 2023 5.0 It has provided a single platform to track all shipments, eliminating the need to visit multiple websites. Pros Instead of having to monitor multiple websites for each shipment, we have the convenience of a single platform that provides us with complete visibility over all of our shipments. This not only saves us time and effort, but also offers numerous benefits such as predictive estimated time of arrivals (ETAS), real-time delay alerts, and geofencing capabilities. With this comprehensive solution, we can efficiently manage our logistics and stay informed every step of the way. Cons Their invoice reconciliation module could be improved by having the ability to read photocopies of vendor bills. Currently, their OCRS only read PDF versions. Review Source Celine Z. Assurance consultant Accounting Used the software for: 2+ years ### "A Great LRM platform to work with!" August 9, 2023 5.0 Pros Gocomet provides me with a comprehensive overview of truck placements, which are performing well for our parent customer. I am extremely satisfied with the positive results it brings us in terms of real-time truck visibility. Cons I have been dissatisfied with the some prioritization differences given to some of our tickets submitted to the service desk. However, I am pleased to share that there have been significant improvements in this area recently. Review Source VR Verified Reviewer Asst .Manager Logistics and Supply Chain Used the software for: 2+ years ### "Ability to track third party carriers" July 19, 2023 5.0 Pros The platform is effective to track third party NVOCC which is a plus point for cargo visibility Cons Last minute freight bidding issues can be resolved by the team Review Source VR Verified Reviewer Chief Commercial Officer Logistics and Supply Chain Used the software for: 2+ years ### "GoComet visibility platform review" August 10, 2023 5.0 Very good. Pros The overall experience has been tremendous, and we are getting instant updates and alerts of all the shipment arrivals and gateouts when needed. Cons They can improve the search bar performance, it glitches sometime, no major issues other than that. Review Source VR Verified Reviewer Assistant Manager Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "Streamlining Logistics simplified approach " June 28, 2023 5.0 Pros Detention and demurrage is easily handy. Containers tracking can easily track. Cons Need to have option for exchange rate changes Review Source Rahul S. Communication manager Logistics and Supply Chain Used the software for: 1-2 years ### "Perfect track and trace platform for cross border freights" September 8, 2023 5.0 Pros With gocomet in place, our team is able to get crystal clear view of all the international shipments of our end consignees and express deliveries Cons Air tracking updates can be a bit faster when the data is passed to API. Review Source Response from Gocomet September 12, 2023 We will look into the addressed query. Please get in touch with your assigned KAM/CSM to discuss this in more detail. Thank you for the feedback. IB Irfan B. Associate Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Customisable shipment alerts and prompt notifications" August 2, 2023 5.0 Pros We like the timely alerts that we get for our ocean and air shipments helping us deliver the goods on time and keep the overall process seamless. Especially for air shipments where real-time alerts are critical, gocomet nails this game. Cons Air shipment can have granular level visibility on the milestones Review Source sG sanket G. Sea-Import Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Gocomet is easy to use freight management software" July 3, 2023 5.0 Pros Communication with teams and consignees has experienced a dramatic improvement, seamlessly facilitating the dissemination of vital information and fostering stronger collaboration. Gone are the days preparing tracking reports and conducting painful analyses by hands. Cons The absence of port level data/port integration is a bit disappointing. However, it's not a significant issue and doesn't impede my work. Review Source AM Amit M. Territory manager - Sales Logistics and Supply Chain Used the software for: 6-12 months ### "All type of containers can be tracked" August 18, 2023 5.0 Pros I like that fact that GoComet tracks even the ones with transshipments accurately. Cons We want to see more updates on the dashboard. Review Source SSC Satpal Singh C. Sr Manager - Sales & Pricing Logistics and Supply Chain Used the software for: 2+ years ### "LP review " July 19, 2023 5.0 Very good Pros User friendly & great service from Gocomet team Cons Regular local charges update of carriers & airline Review Source AT Arjun T. Senior Manager Real Estate Used the software for: 6-12 months ### "GoComet is our import export buddy" July 1, 2023 5.0 Overall a great experience with GoComet Pros The platform is very easy to use and our team is directly able to manage all our shipments on a single unified platform. Cons The platform can have better currency exchange for vendors Review Source KS Kunal S. freight forwarding executive Logistics and Supply Chain Used the software for: Less than 6 months ### "GoComet standsout as a superior container tracking platform" July 28, 2023 5.0 Pros They have best container tracking application that gives us end to end visibility over FLCs and LCLs of multiple parties at same time. Cons Nothing major. The quoting feature can be faster and we also expect more extensive road tracking integration from their product team. Review Source PK Pawan K. Assistant Manager Chemicals Used the software for: 1-2 years ### "Preferred solutions-partner for container tracing" September 22, 2023 5.0 The solution is new to the market, it is refreshing to see such tracking visibility developments aimed for logistics Pros The platform works as intended, giving visibility over containers and cargoes, we like the 5 km radius geofence updates which are accurate due to AIS integration Cons Too much reports were sent to us initially, later the customer support person resolved it Review Source SB Stuti B. Special Projects Textiles Used the software for: 6-12 months ### "Gather Quotations, Negotiate with Forwarders, and Track Shipments in a Quick and Efficient manner" August 21, 2020 5.0 Pros GoComet has helped our export and import teams gather quotations, negotiate with forwarders, and track shipments in a quick and efficient manner. It has removed our dependency on multiple email threads and ensured that all communication is centralized in one place which helps locate information faster and make more informed decisions. Cons Improve forwarder ease for submitting quotations. Alternatives considered [Shipsy](https://www.capterra.com/p/164099/Shipsy/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review Source RT Rushabh T. Procurement Logistics and Supply Chain Used the software for: 1-2 years ### "Great companion for shipment tracking" July 8, 2023 5.0 Pros The precision of tracking and the prompt delivery of tracking data have brought about a significant improvement in our payment cycles. This has been a substantial advantage for our financial operations. I have the ability to tailor the reports to align with the specific format we employ internally, ensuring a seamless integration. The team's exceptional adaptability further enhances the overall excellence of our operations. Cons GoComet's coverage for ocean freight is more comprehensive than its coverage for road freight. While this isn't a major issue, a more balanced coverage would be beneficial. However, their ocean and air coverage is unparalleled. They've even managed to track NVOCCs for us Review Source PV Prakash V. Operation Manager Logistics and Supply Chain Used the software for: 2+ years ### "An exceptional and efficient invoice matching solution" July 19, 2023 5.0 It reduces misunderstandings and saves time by centralising communication within the platform and doing away with the need for sporadic emails and phone conversations. By allowing customers to follow their shipments and get immediate access to crucial information, the consignee access tool improves transparency and customer satisfaction. My ability to recognise trends, gauge vendor effectiveness, and enhance logistical plans is made possible by the extensive analytics and reports. I can increase cooperation, streamline processes, and provide first-rate customer service with GoComet. Pros With its simple functionality and easily navigable UI, GoComet is revolutionising the field of logistics management. By giving me access to a single hub, I can effortlessly manage and keep an eye on all of my shipments with the utmost convenience. With its intense concentration on in-the-moment visibility and unwavering correctness, I can firmly seize the ability to form sound judgements and effectively combat any unforeseen challenges. Cons Even though GoComet has powerful communication tools, I wish there were more ways to customise templates and notifications to match our unique branding and workflows. Review Source sS saloni S. CUSTOMER SERVICE Logistics and Supply Chain Used the software for: 1-2 years ### "Stable freight RFQ management software" September 5, 2023 5.0 Pros We are able to avoid monopolistic nature in freight biddings of spot and contract by using gocomet, which gives equal chance for all the vendors Cons The platform can have regional language setting for native users to use easily Review Source Response from Gocomet September 12, 2023 We are taking your feedback to our team. Thanks for your input! We really appreciate it. sR shaik R. sales Logistics and Supply Chain Used the software for: 2+ years ### "A Leap Forward in Logistics Management with the help of consolidated data" July 4, 2023 5.0 GoComet has simplified the consolidation of tracking data to quite an extent. Pros Thanks to GoComet, the arduous task of consolidating tracking data has become a breeze, making my work significantly more streamlined and efficient. Cons The absence of SKU level visibility on the User Interface (UI) Dashboard can be slightly inconvenient. However, this is not a significant issue and doesn't detract from my overall positive experience with GoComet. Review Source RR Raj R. Egineer Computer Software Used the software for: 2+ years ### "Powerful AI tool for EXIM shippers" September 23, 2023 5.0 Pros Gocomet ensures that every process like shipment tendering, invoice and freight dispatch documentation and shipment updates are automated and stays in one piece for our team to utilise. Cons The platform is built keeping international shipping in mind, I dont see any major concerns with the solution. Review Source JC Jelna C. Accountant Accounting Used the software for: 1-2 years ### "Easy functionality integrated into logistics" August 5, 2023 4.0 Pros I appreciate the tracking functionalities, which allow me to offer real-time updates or share links for our customers to easily monitor the tracking progress. This feature is truly impressive. Cons Presently, not all trailers have the capability to offer estimated arrival times. However, the prospect of having all trailers integrated into the system is highly promising. Review Source tP tanmay P. Sales Logistics and Supply Chain Used the software for: 2+ years ### "No regrets with gocomet" September 7, 2023 4.0 Pros For a traditional company that relies on TMS systems, this is the first time we are moving ahead with a supply chain visibility platform like gocomet and the results that we are seeing is promising Cons So far everything has been great about this solution Review Source Response from Gocomet September 12, 2023 Thank you for the feedback. ND Nataliya D. VP of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Thank you, GoComet! Our team and customers love your tracking software!" May 11, 2021 5.0 Pros What I like about this software is a lot... but what stands out most are the following: 1. Visualization - This tracking tool has a map with the ship's projected course and actual course as the ship's course progresses. 2. Planned vs Actual Dates - Conveniently shows the planned dates of departure and arrival as well as the actual dates. 3. Notification of delays - Shows delays in red and by how many days the ship is delayed. Also, receive these notifications via email! \*\*\*4. Integration with our system =) so customers can view the location/status of the ship carrying their cargo on their HaulMatch account. Available on demand whenever they log into their HaulMatch account (on mobile or PC). No need to create additional accounts, go to third-party websites, call, or email our team about ship status and arrival dates - it's all in one place for our customers.\*\*\* 5. Customer service and follow-up. The Go-Comet team regularly follows up on our satisfaction via email and brief video calls, and they take our feedback into account. Cons The downloadable excel reports are a little long but they are very detailed. We generate them every quarter to review the shipments GoComet is tracking. One thing I'd like is to be able to do is choose the columns that go on that report before it's generated. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.