# Crowdvocate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crowdvocate Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/197266/Crowdvocate --- # Crowdvocate Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crowdvocate ## What is Crowdvocate? Crowdvocate is a B2B customer marketing & advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platform enables customer marketers to manage their programs and get results in less than 2 hours per week. Engage your customer base in a contextual manner within their journey, whether in-app/product, your community, training portal, or any digital touchpoint across their lifecycle. ## What is Crowdvocate used for? [Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $994 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crowdvocate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://crowdvocate.com&name=Crowdvocate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crowdvocate 4.9 (9) VS. [4.9 (249)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $994 Per User, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (9) Ease Of Use 4.7 (196) Value For Money 4.5 (6) Value For Money 4.6 (156) Customer Service 4.8 (8) Customer Service 4.9 (178) ## Crowdvocate alternatives [4.7 (15)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) [4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136258/AdvocateHub/) [Ambassify](https://www.capterra.com/p/162677/Ambassify/) [4.6 (25)](https://www.capterra.com/p/162677/Ambassify/reviews/) Starting price $700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162677/Ambassify/) [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (80)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153180/Buyapowa/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Membership Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Activity Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Campaign Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer Segmentation 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Crowdvocate 40 features Track and document all activities across devices, networks, and other systems Track and manage advocate communication, engagement, and performance Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline The ability to create unique content Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Encourage your customers to promote your company by providing materials, tools, and reward programs Initiate interactions with customers by proactively starting conversations or providing informational content Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service For customer referral programs / referral marketing products Store, manage and track all forms in a centralized location Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Collect information from multiple sources Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Predict future data based on historical data sets Monitor and track how often customer references are used Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Point or incentive based programs loyalty programs designed to increase customer engagement Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Process of communicating with an online community and measuring the effectiveness of activity Create and administer polls and surveys Get Advice We can help you find the software with the features you need. Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.5 (6) Free Trial Basic $994.00 Per User,Per Month Value for money 4.5 (6) 4.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BT Benjamin T. Marketing Marketing and Advertising ### "Nice software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 4, 2022 Pros The ability to engage our customers while putting things on automation made things a lot easier to handle. Cons Not much to dislike about the software, looking at some tweaks and bugs, but that's super normal for any software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dani P. Social Media Lead Internet ### "Leveraging your customers has never been easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2021 I created a great working relationship with the team. They were helpful, open, and very collaborative. I'm happy to recommend it to other companies! Pros Simple UX but full of capabilities. If you have a big customer base but no easy way to communicate with them, this is a great way to do that. Implementation was quick. Cons More options of customization would've been nice. But it's not THAT important. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Manager Computer Software ### "Useful Platform for Customer Reference Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2021 Crowdvocate helped me to build automation into the customer reference process and save a huge amount of time. Pros Crowdvocate enabled a host of automation capability for customer reference program management. It's relatively easy to use, and the Crowdvocate team is adding new features all the time. Cons The software is relatively new, so it could have more flexible features available, but I think these features will come in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Aviv B. Founder Internet ### "A great solution for B2B SAAS companies who want to implement a new innovative marketing approach " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2020 Crowdvocate brings fresh and innovative marketing channel that deliver great results. Using Crowdvocate we succeeded to leverage our voice of our existing customers, build our company credibility, and user trust and in the bottom line generate more leads and sales. Pros Crowdvocate helps us to improve dramatically our communication with our customers and harness them to be company ambassadors. Using Crwordvocate, we succeed to build a successful advocacy program for our organization. The variety of Crowdvocate campaign templates helps us to launch easily weekly campaigns that delivered great monthly results, which include; +10 new customers case study, 40 new customers reviews, 100 customers referrals, and more. In addition, using the platform we improved our NPS score from 6.8 to 9.2, and our company surveys completion rate by 50%. Cons Currently doesn’t have an integration with Zapier. This feature will help us to leverage Crowdvocate user insights into other marketing campaigns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rafa K. Product Marketing Manager Computer Software ### "Great tool for building advocacy program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 Pros It's not easy to build a customer advocacy program at scale without a proper tool. Crowdvocate solves this problem. I love journey and score based activation. Cons I'm looking forward to seeing more integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Product Marketer Computer Software ### "A real time saver! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 8, 2020 Pros Crowdvocate is a really easy-to-use software for customer marketing and advocacy. Some of our favorite features are the detailed customer insights and multichannel outreach capabilities. Crowdvocate saves us a lot of time on admin work and you can tell that it was created with ROI in mind. Cons We were not able to find anything that we didn't like! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jennifer L. Sr Client Relations and Sales Coordinator Computer Software ### "Committed to the client and our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 We were looking for a solution to house a Client Community and a Partner Community. Our main focus is the client currently, a place they can share reviews, recommend us to friends and colleagues via social media, and directly to us. We also wanted to engage our Clients in useful knowledge relevant to the industry in a interactive and reward based way. Pros Crowdvocate has really helped us to streamline the way we are able to interact with our customers and get not only feedback and reviews but also an easy way to reward our customers for the valuable information they provide us. Crowdvocate is very responsive and sets realistic time frames in completing requests we make or fixes needed. The Site and Admin portal are both easy to use and if we need help figuring something out they are ready to show us or help set it up for us. We look forward to a continued relationship with Crowdvocate. Cons Whereas not all the features and functionalities we wish were available to start with, Crowdvocate is very committed to listening to our needs and suggestions and works to develop our requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Managing Director Computer Software ### "Great product, great results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2020 Pros We absolutely love the proactive approach we can take around recruiting advocates and leveraging them for both sales and marketing activities; Especially given how quickly we grow, it's hard to gain control over these activities that are usually based on memory and personal relationships of our CSMs -- being able to track and monitor who is a promoter, and using them at the right time and for the right purpose helps us win more deals, be more aware, reward the right folks and own our narrative in the community - it truly feels like a win-win. Cons Nothing, really. It does seem to offer a lot and we're not leveraging all the features yet which I'm looking forward to doing - but it does everything we bought it to do and does it well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cormac M. Sales Development Rep Information Technology and Services ### "10/10, would recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2020 Pros Very easy to use, gives great customer insight, with data collected automatically. What's not to like!? Cons Haven't found any negative features yet. Looks promising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197266/Crowdvocate/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)