---
title: "One Step GPS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about One Step GPS Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more."
source_url: "https://www.capterra.com/p/197399/One-Step-GPS/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 One Step GPS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

One Step GPS

## What is One Step GPS?

Complete fleet management solution —$13.95/month, no contracts. • Easily monitor your entire fleet in real-time. See every vehicle's location, route, speed, behavior from one dashboard. • Create a world-class fleet safety program. The tools you need to implement, measure, and improve a safety program that gets your drivers home to their families every time. • Optimize fleet operations Improve productivity. Strengthen customer satisfaction. Control operational costs. • Establish fleet security Prevent theft and unauthorized use of company vehicles and assets. Recover lost and stolen vehicles. Your eyes on all assets at all times. All of this and more with One Step GPS's real-time fleet tracking. Serving 20,000+ fleets. 1,700+ 5-star reviews, experience the industry's highest-rated customer service. Our promises: • 100-day money back guarantee • Lifetime warranty on all devices • In-house, U.S.-based support • 1 to 30 second updating • No equipment fees • 4G LTE Equipment

## What is One Step GPS used for?

[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 267 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

1%

Starting price

$13.95

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   GPS Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   GPS Tracking / 2026
-   Fleet Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   GPS Tracking / 2026

Do you work for One Step GPS?[Manage this product listing](https://www.g2.com/products/one-step-gps/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### One Step GPS

4.8 (267)

VS.

[4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$13.95

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (267)

Ease Of Use

4.7 (1,047)

Value For Money

4.8 (265)

Value For Money

4.5 (982)

Customer Service

4.8 (265)

Customer Service

4.6 (992)

## One Step GPS alternatives

[4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[3.9 (89)](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,047)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[View all alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/)

## FAQs about One Step GPS

Overview

### What problems does One Step GPS solve?

One Step GPS solves limited fleet visibility, inefficient dispatch, and manual driver-time verification by showing real-time vehicle locations, routes, stops, mileage, speeding, idling, and diagnostic data. Service, delivery, logistics, and field operations teams use it to assign the nearest vehicle, provide accurate arrival updates, document job visits, manage maintenance, and improve driving accountability.

Answer based on 170 reviews

Overview

### Which roles and teams benefit most from One Step GPS?

One Step GPS is most used by business owners, presidents, and CEOs who need visibility into vehicle activity, driver locations, and operating costs. Operations and fleet managers use it to coordinate routes, monitor utilization, and address delays. Office managers, dispatchers, and transportation leaders rely on it to assign work and keep field teams accountable.

Answer based on 267 reviews

Overview

### What company size and industries is One Step GPS built for?

One Step GPS is built for small businesses, which represent 94% of reviewers, with construction as the leading industry at 25%. Its customizable fleet GPS tracking also serves midsize businesses (5%) and enterprises (1%), particularly in transportation/trucking/railroad (14%) and automotive (7%), with GPS tracking the most common use case.

Answer based on 267 reviews

Features and Usability

### What are the key features of One Step GPS?

One Step GPS includes vehicle tracking and GPS for viewing fleet locations, plus real-time monitoring and real-time notifications to support dispatch decisions. Mobile access lets teams check data in the field, while route history documents vehicle travel. It also provides customizable reports, driver management, and maintenance management.

Answer based on 89 reviews

Pricing

### How much does it cost and what fees or limitations are included?

One Step GPS starts at $13.95 per month at a flat rate for its Real-time GPS tracking plan, which includes a 100-day money-back guarantee. The plan includes unlimited users, real-time tracking, alerts, reporting, and 4G LTE equipment. Reviewers often cite no contracts, though some request volume-based pricing or lower device costs.

Answer based on 60 reviews

Integrations

### Which third-party tools and platforms does One Step GPS integrate with?

One Step GPS integrates with about 16 third-party tools and platforms, including Fleetio, Route4Me, ServiceTitan, ArcGIS, Coast, Descartes MacroPoint, FourKites, and project44 Movement. It also connects with Alvys TMS, Limo Anywhere, RTA, Redlist, Trucker Tools, Versatrans, Milsoft, and M365 Manager Plus.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does One Step GPS offer?

One Step GPS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer written and visual reference materials for self-paced review and setup guidance.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does One Step GPS offer, and how do users rate the experience?

One Step GPS offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users commonly describe support as helpful, knowledgeable, and quick to resolve setup or device issues, with live phone assistance valued. Some reviewers report delayed replies, missed calls, chat availability problems, or business-hours limitations.

Answer based on 137 reviews

Security

### How does One Step GPS handle data security and access control?

One Step GPS uses location tracking, route and driving review, dashcams, and optional starter disabling to help users monitor vehicles, drivers, and stolen assets. The platform also lets businesses limit access and permissions. Reviewers note that OBD-II trackers can fall out or be unplugged, and some employees want microphone controls for privacy.

Answer based on 15 reviews

## Who uses One Step GPS?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 3,202 Fleet Management reviews

Capterra data shows that buyers of fleet management software rank the following features as their top priorities:

-   **Vehicle Tracking** (**61%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**55%**)
-   **GPS** (**58%**)

One Step GPS supports all three of the features reviewers rate highest: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give businesses clear visibility into fleet activity, help teams monitor vehicles as events happen, and improve route awareness and location accuracy, allowing teams to make faster decisions and manage daily operations more efficiently.

Vehicle Tracking

4.8 (178)

96.07% of 178 reviewers that rated this feature as important or highly important

One Step GPS offers detailed vehicle tracking so you can see real-time and historical locations, aiding theft prevention and efficient dispatch. Users think this aspect is vital for knowing where vehicles are at all times, helping with job costing, customer updates, and peace of mind.

Real-Time Monitoring

4.7 (129)

93.02% of 129 reviewers that rated this feature as important or highly important

This aspect helps you view live vehicle locations and respond quickly to emergencies or job changes. Reviewers indicate real-time monitoring is valuable for managing technicians, ensuring safety, and providing up-to-date information, though a few mention occasional minor delays in updates.

GPS

4.9 (82)

95.12% of 82 reviewers that rated this feature as important or highly important

With this capability, you always know your fleet’s exact locations and history, which helps with job verification and asset safety. Reviewers appreciate the GPS’s accuracy, reliability, and ease of use, saying it’s essential for tracking vehicles and monitoring teams across multiple locations.

Mobile Access

4.7 (113)

91.15% of 113 reviewers that rated this feature as important or highly important

It gives you the flexibility to monitor vehicles and staff from anywhere using the mobile app. Some reviewers find mobile access highly valuable for remote work, noting its convenience, real-time updates, and ease of use, especially when away from the office or in the field.

Dispatch Management

4.6 (23)

69.57% of 23 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Real-Time Notifications

4.7 (93)

86.02% of 93 reviewers that rated this feature as important or highly important

With this characteristic, you receive instant alerts about vehicle activity, speeding, or unauthorized use. Some users say real-time notifications are helpful for theft prevention, driver behavior monitoring, and timely updates, but a few mention receiving too many emails or a learning curve.

One Step GPS 44 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Driver Management: Track all personnel who operate company vehicles
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Fuel Tracking: Monitor and track fuel consumption and costs
- Geofencing: Virtual perimeter for a real-world geographic area
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GIS Integration: Integration with geographic information systems
- GPS: With this capability, you always know your fleet’s exact locations and history, which helps with job verification and asset safety. Reviewers appreciate the GPS’s accuracy, reliability, and ease of use, saying it’s essential for tracking vehicles and monitoring teams across multiple locations.
- Historical Reporting: Information, data and reports that are being tracked over time
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: It gives you the flexibility to monitor vehicles and staff from anywhere using the mobile app. Some reviewers find mobile access highly valuable for remote work, noting its convenience, real-time updates, and ease of use, especially when away from the office or in the field.
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Real-Time Monitoring: This aspect helps you view live vehicle locations and respond quickly to emergencies or job changes. Reviewers indicate real-time monitoring is valuable for managing technicians, ensuring safety, and providing up-to-date information, though a few mention occasional minor delays in updates.
- Real-Time Notifications: With this characteristic, you receive instant alerts about vehicle activity, speeding, or unauthorized use. Some users say real-time notifications are helpful for theft prevention, driver behavior monitoring, and timely updates, but a few mention receiving too many emails or a learning curve.
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Vehicle Tracking: One Step GPS offers detailed vehicle tracking so you can see real-time and historical locations, aiding theft prevention and efficient dispatch. Users think this aspect is vital for knowing where vehicles are at all times, helping with job costing, customer updates, and peace of mind.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (267)

4.7

Based on 267 reviews

## Pricing

Value for money

4.8 (265)

[View pricing plan details](https://www.capterra.com/p/197399/One-Step-GPS/pricing/)

Real-time GPS tracking

$13.95

Flat Rate,Per Month

It includes:

-   2 to 60 Second Updating
-   4g LTE Equipment
-   Custom Reporting
-   Easy Installation
-   Google Maps
-   Lifetime Warranty
-   Live Traffic Updates
-   Monitor Unsafe Driving
-   Real Time Tracking 24 Hrs.
-   Satellite
-   See All Routes
-   Strreet View
-   Text and Email Alerts
-   Unlimited Users

Value for money

4.8 (265)

4.8

Based on 265 reviews

## Integrations

[

Esri ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[

Route4Me](https://www.capterra.com/p/149633/Route4Me/)[

ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[

Fleetio](https://www.capterra.com/p/120855/Fleetio/)[

Coast](https://www.capterra.com/p/202945/Coast/)[

Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)[

Limo Anywhere](https://www.capterra.com/p/92380/Limo-Anywhere/)[

RTA](https://www.capterra.com/p/124502/RTA-Fleet-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (265)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (265)

4.8

Based on 265 reviews

## User reviews

Overall rating

4.8

Based on 267 reviews

Filter by rating

5(230)

4(33)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

SM

Stokes Mechanical C.

\-

Construction

### "Very Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2026

Overall, it's been a great solution for our company, and we would definitely recommend OneStep GPS to others.

Pros

We've been very happy with One Step GPS! The system is easy to use, and one of the features we appreciate most is the ability to fully customize the settings, options, and reports to fit our company's needs. We don't utilize the interior-facing cameras, so we appreciate having the flexibility to choose which features work best for us without unnecessary extras.

Cons

Unfortunately, I can't quite figure out how to get everything on EST rather than PST. It was quite the shock to see the vehicles on the road at 2a the first time I pulled some reports.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reasons for choosing One Step GPS

The ease of use, cost-value, and overall satisfaction of the company and communication of the team.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

PN

Pedro N.

Operations Manager

Oil & Energy

### "Excellent tool that exceeded our expectations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2026

One Step GPS has completely transformed how we manage our truck fleet. What started as a basic tool for tracking hours and maintenance schedule has turned into a comprehensive operational control system. The combination of customizable mapping for daily planning, real-time diagnostic alerts, and driving performance analytics has significantly improved our efficiency, reduced downtime, and enhanced overall fleet reliability. Highly recommended!

Pros

\* Tracking & Diagnostics: Precise mileage/hours tracking and real-time dashboard light alerts to prevent major breakdowns. \* Flexible Planning: Customizable maps make daily route and field planning very easy. \* Performance Reports: Detailed insights on vehicle performance and driver behavior to promote safer driving.

Cons

We have not experienced any major issues so far. The tool has completely exceeded our overall expectations.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

[Linxup](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/)

[Safe Drive Systems](https://www.capterra.com/p/198562/Safe-Drive-Systems/)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reasons for choosing One Step GPS

No contract, Easy setup, Multiple features with ODB GPS, driver behaivor advance.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JD

Jeff D.

Operations

Computer Networking

### "OneStepGPS Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2026

I worked with \[sensitive content hidden\] today to make some changes to my Groups and Permissions. Without \[sensitive content hidden\], I would have never been able to complete my task. \[sensitive content hidden\] was very knowledgeable, courteous, and patient. We were able to resolve my questions on the first attempt. She is a great customer support representative! I feel the OneStepGPS support team performs their jobs so well that they should set the industry standard for support! Thank you!

Pros

Their support reps are excellent, and always able to help me make changes in the OneStepGPS portal. They have always been able to help resolve my issues.

Cons

I cannot find anything to say here, their software, portal, and support are excellent! This is a well ran company!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AW

Angel W.

Store Manager

Retail

### "Store Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Great product that actually works in Nassau, Bahamas with exceptional customer service. They went above and beyond to provide assistance.

Pros

Works exactly as advertised in Nassau, Bahamas, and has exceeded my expectations. It has performed reliably and consistently

Cons

Add additional support to secure the OBD II port device. Add Velcro trap, fastener, or clamp to ensure firm connection with GPS device.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MJ

Meredith J.

Admin Manager

Construction

### "Definitely Recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2026

First time users of gps for our work trucks and couldnt be more pleased. One Step is great to work with. Customer service very helpful and responsive.

Pros

Cost, accuracy, signal strength. I also love that you can set work areas and times. Great value for the money woth no lengthy subscription requirements.

Cons

The app takes a little while to figure out. We are a small shop and there is alot going on. Once you figure out what you need and what you need, its good from there.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reasons for choosing One Step GPS

Price, connectivity and contract terms were the main deciders

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CM

Carolina M.

Vice President

Construction

### "Great Fleet Tracking Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

One Step GPS has been very responsive and helpful. From our first conversation, to getting the equipment, to helping with any question we may currently have.

Pros

It has been really great to find trucks live for scheduling to new projects and see which vehicle is the closest for efficiency.

Cons

When using the map, operator error, it will blow up so much we can not see the truck on the service map, this is when we are trying to drill down to closest city and distance to next job

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Corey H.

President

Construction

### "a MUST HAVE for operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2026

One step GPS has been a game changer for our operations. \[sensitive content hidden\] and his team have been great and have even added new features to the platform to accommodate our needs

Pros

Best value for the money, Its also very nice to have the maintenance for vehicles and equipment built into he software. Communication with the One Step GPS team has been excellent!

Cons

So far overall has been 5 star. nothing to complain about. We really enjoy the software as it has been really opened our eye to what is happening on the field

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

TT

Tamecca T.

Owner

Logistics and Supply Chain

### "Conflicted"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 8, 2026

Pros

I do like the accuracy of the GPS and the app and how convenient it is to utilize the app and is made user friendly

Cons

Horrible customer service when you call about anything everything is like you’re bothering them so that’s why they get a three instead of a five

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

KF

Keith F.

Delivery

Construction

### "Good product, really bad customer service "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

January 20, 2026

Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!

Pros

Reliable when you get the right Gps, But if you get the wrong one is a headache to get I touch with anyone so they can email you a return label…

Cons

The problem is that they never answer the phone or returned calls Even if you been with them for years.. Product is good but no customer service avalible

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Product is good but very very confusing when it comes to understanding the billing and to return or change what a problem

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Juan P.

Owner

Construction

### "best GPS Tracker Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2026

Pros

We highly reccomend OneStepGps, a lot cheaper, no contract, on Power Assest battery, if the battery is low we can replace it ourselves inmediately., we were customers from Verizon Connect for 3 years, higher prices, 36months Contract they don't tell you; if the battery is low, you have to wait until you receive another GPS tracker, for a week without been protected on dead GPS trackers. Great Choice!

Cons

Company has great service, and anytime you need something they fix the issue right away. great choice!

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

cheaper options with hard wired devices.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

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