# One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Step GPS the right Fleet Management solution for you? Explore 262 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197399/One-Step-GPS/reviews --- One Step GPS 4.8 (262) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 CM Christine M CEOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “I love that we can still see locations and unit info even if the driver disconnects! “ December 22, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 262 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michelle L. Sales Manager Information Technology and Services Used the software for: 2+ years ### "One Step GPS is Awesome!" January 24, 2025 5.0 One Step GPS has been the perfect solution for our household. It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products. Pros One Step GPS is highly functional with an affordable price. Users can customize key settings, and the product is easy to use. The historical playback is awesome! Cons One thing that would be great is if users could set their update speed, i.e. 5 second updates, 10 second updates, etc. Alternatives considered [USFleetTracking](https://www.capterra.com/p/74368/USFleetTracking/) Reason for choosing One Step GPS US Fleet is very expensive - I needed something more affordable, and One Step fit that bill. Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source DW David W. Manager Logistics and Supply Chain Used the software for: 2+ years ### "Regional Distribution Manager " January 24, 2025 3.0 Just OK! Not the best but not the worst tracking software I have used. But it gets the job done for the price. Pros Gives an overall Idea what is going on with our Vehicles Cons It's not always accurate with locations and stopps. Seems to be clitchy at times with the new version 3.0 Review Source JP Juan P. Owner Construction Used the software for: Less than 6 months ### "best GPS Tracker Company" January 7, 2026 5.0 Pros We highly reccomend OneStepGps, a lot cheaper, no contract, on Power Assest battery, if the battery is low we can replace it ourselves inmediately., we were customers from Verizon Connect for 3 years, higher prices, 36months Contract they don't tell you; if the battery is low, you have to wait until you receive another GPS tracker, for a week without been protected on dead GPS trackers. Great Choice! Cons Company has great service, and anytime you need something they fix the issue right away. great choice! Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) cheaper options with hard wired devices. Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source Rebecca C. President and Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "The BEST GPS system!" January 24, 2025 5.0 As an on-demand delivery service owner, it's been a game changer! Very beneficial and well worth the value! Pros The app is super user friendly and easy to navigate. Always shows in real time exactly where my drivers are and makes it easier to dispatch with that knowledge. Furthermore can give vehicle codes for errors. Cons I truly haven't had one downside or disappointment in using OneStepGPS. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing was better for my small fleet, the app seemed easy to use, tracking devices were simple to install Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source JP Jason P. Director of On-Site Services Hospital & Health Care Used the software for: 1-2 years ### "Great for our sized business" October 30, 2024 5.0 One Step GPS has been easy to work with, comparatively inexpensive, and has the capacity I need for any expected growth. Pros The bang for my buck and the customer service have been the biggest pros for One Step GPS. Cons We had a small hiccup in the beginning with a device not working, but I was sent a new one immediately and the situation was corrected quickly. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Reason for choosing One Step GPS I compared the offerings of each and One Step GPS had a full compliment of options for as good or better price. It was a no-brainer! Review Source AM Aaron M. Owner Construction Used the software for: 2+ years ### "Highly Recommended! " January 24, 2025 5.0 I have had a subscription with One Step GPS for many years now and have never had any issues. The only time I have every had to contact customer support is when setting up new systems. They have always been very easy to get a hold of and very friendly and professional. Pros Highly Accurate and easy to use. The onine interface is also great. I love how it helps me keep track of all my maintenance needs. Cons Honestly nothing. Great Service! Literally zero complaints. Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing One Step GPS I always do quite a bit of research when making any purchase. Doesn't always pay off, but in this case it did. Glad I went with One Step GPS. Review Source DP Deane P. Owner Automotive Used the software for: 2+ years ### "I absolutely love OneStep!" January 31, 2025 5.0 Overall, I’m completely satisfied and I would highly recommend them to anyone looking for a GPS tracking device for their vehicle. Pros It’s easy to setup up and use! I have been with this company for several years and I’m completely satisfied with their services! Cons That I didn’t find them sooner! I truly wish that I knew about this company sooner! Alternatives considered [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) Reason for choosing One Step GPS Customer service and quality of product. The reviews for OneStep were better! Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SC Sam C. Dispatcher Translation and Localization Used the software for: 2+ years ### "Very efficient and easy data tracking" October 21, 2025 5.0 Pros Its efficient and easy to access. Great for check history data, along with the other great features. Cons The signal/position isn't always accurate and signal get loss occasionally during certain times of the day. Review Source JM Jen M. Owner Construction Used the software for: 1-2 years ### "STOP SEARCHING! This is where you need to be for GPS! " February 17, 2025 5.0 10/10 stars! The customer service is fantastic, and the camera systems have been great for training and insurance purposes. But 100% the ease of installation and use is amazing. And the price is great! Im thinking of getting these for my personal vehicles too. Pros All of the features! This is a fantastic service for the price. It takes the majority of worry off my plate. I always know where my fleet vehicles are, as well as how long they are there, and if my drivers are "ahem" doing what they are supposed to be doing! I know my equipment is safe, and I dont have to remember when we had oil changes last. Plus I love the fact that I can send my teams short msgs. Cons The phone app. I basically just use it to see where my guys are, but the software is so much easier to use on a computer. Review Source DD David D. Owner Environmental Services Used the software for: 2+ years ### "One Step GPS is a great company." January 24, 2025 5.0 One Step GPS systems are great for our small company. We are able to keep track of where our technicians are during the day. This provides safety features both for our company and technicians. The dashcams are a wonderful asset as well. Much needed in today's society. We are very pleased with the customer service we get from One Step as well. Always very responsive to any questions or issue that may arise during a business day. Pros One Step GPS systems are great for our small company. The dashcams have been a great asset that were added. Cons Slow load time for the dashcams is the only thing I can think of at the moment. Review Source JW Justin W. Service Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Good option for GPS solution" October 23, 2025 4.0 One Step GPS has been a good option for our company and has been reliable. It’s cost effective and easy to use. Pros The UI is easy to learn and use. They provide plenty of customizable options and so far the GPS units we have seem very reliable. Cons Nothing in particular comes to mind. The only issue I have seen is that every once in a while a GPS will not update its location for a 10/15 minute span. Review Source CN Carli N. Scheduler Consumer Goods Used the software for: 6-12 months ### "Helpful and useful " November 10, 2025 5.0 My overall experience has been great. I can not think of anything that is not positive or helpful about this app. Pros I like how helpful it is with our day to day job. It is very convenient and useful with the job at hand. Cons I am not able to think of anything at this time that I do not like. I can not think of anything that is not positive or helpful about this app. Review Source TW Todd W. Owner Events Services Used the software for: 2+ years ### "A Great Tracking App and getting better all the time" January 24, 2025 5.0 I have grown with One Step GPS over the past 3 years. I have learned the system better myself while they have made constant improvements Pros I love the accessibility of the information. I can access this from any computer or smart phone as well from the app. the information is easy to understand and makes for tracking my 4 vehicles very easy. We have only recently begun to use the maintenance tracking system within this program Cons The only con I feel so far is that the tracking devices can fall out or be unplugged pretty easily. I wish they were more secure in the vehicles Review Source JF Jeanette F. Office Manager-Corp Treasurer Construction Used the software for: 2+ years ### "Great Product for an Affordable Price" January 27, 2025 5.0 The GPS devices were easy to install. They track with great accuracy and they the way the connect to the vehicles computer had made tracking maintenance on our vehicles a breeze. When we have had any small issue with a unit, the technical support staff have been fast and helpful. Pros The ease of setting up and building the reports that meat our needs. Cons Honestly, I haven't found a downside. In the beginning we had a few units that stopped working and had to be replaced, but since that time they have been perfectly with no issues. Review Source Brad D. President Environmental Services Used the software for: 2+ years ### "A very affordable and reliable GPS solution for our fleet" January 24, 2025 5.0 One Step GPS checked all the boxes for what we need in our business: tracking vehicles, setting up geofences, and notifications for maintenance due. Pros One Step GPS is both very affordable and is super easy to set up. Cons No real cons to speak of. Anytime we did have an issue, support was able to help out. Review Source BO Barbara O. Office Manager Building Materials Used the software for: Less than 6 months ### "Great Program and Great Price!" December 16, 2025 5.0 Love it! We got the product right away and the customer service was excellent. They have followed up with us every step of the way. Highly recommend! Pros The ease of use and the level of detail we get. I didn't need an ounce of training, and that's saying a lot! REALLY happy with this product. Cons Can't think of anything. I haven't yet found any negatives. I just wish I had time to delve into the reports. Review Source BC Brenda C. Office Administrator Construction Used the software for: 1-2 years ### "Valuable Business Tool" January 24, 2025 5.0 Technicians who spend 90% of their time in the field often forget to dispatch or clock-in/out. Being able to see their history from site to site helps keep track of proper job costing/labor charges. Pros The accuracy of locations and the weather overlay are invaluable to our company. Cons Not company-specific, but areas where GPS signal is weak or interrupted are problematic. In a State with mountain ranges and plenty of trees, sometime acquiring signal can be challenging. 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