--- title: "One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is One Step GPS the right GPS Tracking solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/197399/One-Step-GPS/reviews/" page_type: "reviews" language: "en" --- One Step GPS 4.8 (264) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 Michelle L Sales ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products.“ January 24, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corey H. President Construction Used the software for: Less than 6 months ### "a MUST HAVE for operations" March 9, 2026 5.0 One step GPS has been a game changer for our operations. \[sensitive content hidden\] and his team have been great and have even added new features to the platform to accommodate our needs Pros Best value for the money, Its also very nice to have the maintenance for vehicles and equipment built into he software. Communication with the One Step GPS team has been excellent! Cons So far overall has been 5 star. nothing to complain about. We really enjoy the software as it has been really opened our eye to what is happening on the field Review Source ES Erik S. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "One Step GPS Review" August 31, 2025 5.0 This GPS platform is one of the most cost effective solutions I have ever worked with and the best in comparison to others that are double the price. This system is my go to GPS Tracking System. Pros One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye. The setup and maintenance of this software and equipment is super easy to set up in any vehicle you need to and even change out into other vehicles as needed. The software allows you to custom name each device and or vehicle in the platform which makes it easier to identify each tracking unit. The app and web version of the software allows you to monitor from your desk or on the go which no restrictions to either version. Cons Customer service is not the fastest or the best to respond but when they do the issue is resolved. The speed of the support needs improvement but overall it has good support. Alternatives considered [Quartix](https://www.capterra.com/p/133163/Quartix/)[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)[TeleTracking](https://www.capterra.com/p/130882/BedTracking/) Reason for choosing One Step GPS They were the best platform to medium size fleet, with great reviews as very cost effective compared to the other platforms. Review Source TT Tamecca T. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Conflicted" February 8, 2026 3.0 Pros I do like the accuracy of the GPS and the app and how convenient it is to utilize the app and is made user friendly Cons Horrible customer service when you call about anything everything is like you’re bothering them so that’s why they get a three instead of a five Review Source RE Ryk E. CEO Security and Investigations Used the software for: 2+ years ### "True to their word. " October 21, 2025 5.0 Once we discovered One Step GPS, we ended our subscription with all other fleet service programs. I can not say anything bad about One Step GPS, they live up to their name. Pros After having used a number of different GPS products over the years, we discovered one step GPS and discovered a solution which is easy to use, simple to install and easy to purchase. At first the price made me suspicious, but having used the One Step GPS product for a number of years they have consistently delivered Cons the only thing I can say is I wished I discovered them sooner. Aside from that everything works as expected, and installs easily Alternatives considered [Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/) Reason for choosing One Step GPS Was not as elegant an integration as one Step GPS Switched from [Empower](https://www.capterra.com/p/234140/Empower/) The platform became unreliable after being sold, and devices could not be re-enabled once they went off contract. Review Source NL Nathan L. Transportation Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great value and easy to use despite minor UI issues" October 18, 2025 4.0 Overall, great value for the price. Support is top tier, you get a real person who is quick and responsive instantly, every time. Despite some minor issues with the user interface, it is still an easy enough tool to use and provides us with tremendous value. Pros Cost effective, ease of use, and support - they are always available and can help with any unique issue or request you come up with! Super easy to swap devices between units, order/deactivate them as the fleet grows/shrinks. Reporting is effective and easy enough to use. Cons The interface can be a little laggy/buggy sometimes - often fixed by reloading the page, but sometimes icons won't display on the correct spot on the map, video stream previews are inaccurate. Not the biggest deal and does not make it unusable. The issues are a little worse on the mobile app. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing One Step GPS Price - OneStepGPS is by far the lowest priced option. Review Source SJ Stephanie J. Safety Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Safety Coordinator" June 20, 2025 5.0 Overall they have great pricing. Excellent customer service. Equipment is easy to install and uninstall from vehicles. Pros No up front cost for equipment. Easy to install in the vehicles. works with all makes and models of vehicles. Cons They changed to a separte loggging system for the drivers. So you had to have two portals open to track logs and vehicles Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing One Step GPS Pricing was a big sale. monthly fee was low, set rate. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) FMCSA required ELD logging for all drivers. Having two portals was alot to keep up with. Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source JC Jillian C. Owner Consumer Services Used the software for: 2+ years ### "Most valuable business tool we have" January 24, 2025 5.0 10 out of 10 every step of the way See above, they always go above and beyond Pros After Our van was stolen and we realized How vulnerable we were I knew I needed to install a GPS tracker. Working with one step GPS was a pleasure every step of the way they made everything so easy and the service provided was flawless When our van was in fact stolen again, our GPS and their service was critical in, not only following it In route, but recovering it and having all the data, the authorities needed to press charges even when we sold our van the process of movie the tracker to the new owner was just As painless. Cons Nothing, I can’t think of anything I would change Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Service, features, price, options, app, client management Review Source DP Deane P. Owner Automotive Used the software for: 2+ years ### "I absolutely love OneStep!" January 31, 2025 5.0 Overall, I’m completely satisfied and I would highly recommend them to anyone looking for a GPS tracking device for their vehicle. Pros It’s easy to setup up and use! I have been with this company for several years and I’m completely satisfied with their services! Cons That I didn’t find them sooner! I truly wish that I knew about this company sooner! Alternatives considered [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) Reason for choosing One Step GPS Customer service and quality of product. The reviews for OneStep were better! Review Source AM Aaron M. Owner Construction Used the software for: 2+ years ### "Highly Recommended! " January 24, 2025 5.0 I have had a subscription with One Step GPS for many years now and have never had any issues. The only time I have every had to contact customer support is when setting up new systems. They have always been very easy to get a hold of and very friendly and professional. Pros Highly Accurate and easy to use. The onine interface is also great. I love how it helps me keep track of all my maintenance needs. Cons Honestly nothing. Great Service! Literally zero complaints. Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing One Step GPS I always do quite a bit of research when making any purchase. Doesn't always pay off, but in this case it did. Glad I went with One Step GPS. Review Source PL Paul L. Fleet manager Non-Profit Organization Management Used the software for: 1-2 years ### "2 out of three is not what we are paying for" January 24, 2025 4.0 As an non-profit, we really keep up on the condition of our 34-vehicle fleet. We need every vehicle very well maintained for a long life. We don't want to keep replacing vehicles, rather than fulfilling our mission statement. Helping seniors in our community. Pros The trackability and adheres driving. And it helps the drivers to keep knowing they are being kept an eye on them. Cons The integration between GPS and Feetio. One time I came up with an oil Chage 4,000 miles overdue. We have had to go to 34 vehicles and get real time ODO. Not all of my vehicles come back to base, we service our entire county. I thought that's what I am paying for. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing One Step GPS We really liked Fleetio integration with your platform Review Source KT KATHY T. BOOKKEEPER Construction Used the software for: 2+ years ### "EASE OF IFTA REPORTS" January 24, 2025 4.0 I BELIEVE IT IS THE BEST GPS WE HAVE HAD. Pros YOU CAN EASILY SWITCH BACK THE DATES TO CREATE AN IFTA REPORT WHEN A PERSON HAS TIME TO DO THE IFTA REPORT. Cons I DON'T HAVE ANY COMPLAINTS OF ANYTHING I LIKE LEAST Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) IT WAS NOT AS FUNCTIONAL AND DID NOT PROVIDE WHAT I NEEDED. IT WAS MORE EXPENSIVE AS WELL. Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SG Sheldon G. co owner Environmental Services Used the software for: 2+ years ### "gclab73011" October 21, 2025 5.0 We really like one step gps platform. Knowing daily routes helps our business be more efficient. Also safety and security comes into play. Pros I really like the security knowing that my drivers have tracking information about them for directions and safety. Cons I have not had any issues with one step gps. Therefore I cannot give an answer to this question. Thanks Review Source HF Harvey F. President Automotive Used the software for: 1-2 years ### "Exceeded my Expectations" October 17, 2025 5.0 Outstanding. Exceeded my expectations in every category - product, customer service, technical support, billing, cost, etc. Pros The technology functions effortlessly. The customer service is knowledgable, professional and focused on solving the issues. Exceeded all of my expectations. Cons I can not identify anything that I did not like. The product, service, and convenience are really outstanding. Review Source CN Carli N. Scheduler Consumer Goods Used the software for: 6-12 months ### "Helpful and useful " November 10, 2025 5.0 My overall experience has been great. I can not think of anything that is not positive or helpful about this app. Pros I like how helpful it is with our day to day job. It is very convenient and useful with the job at hand. Cons I am not able to think of anything at this time that I do not like. I can not think of anything that is not positive or helpful about this app. Review Source JM Jen M. Owner Construction Used the software for: 1-2 years ### "STOP SEARCHING! This is where you need to be for GPS! " February 17, 2025 5.0 10/10 stars! The customer service is fantastic, and the camera systems have been great for training and insurance purposes. But 100% the ease of installation and use is amazing. And the price is great! Im thinking of getting these for my personal vehicles too. Pros All of the features! This is a fantastic service for the price. It takes the majority of worry off my plate. I always know where my fleet vehicles are, as well as how long they are there, and if my drivers are "ahem" doing what they are supposed to be doing! I know my equipment is safe, and I dont have to remember when we had oil changes last. Plus I love the fact that I can send my teams short msgs. Cons The phone app. I basically just use it to see where my guys are, but the software is so much easier to use on a computer. Review Source CP Charles P. Director of Operations Retail Used the software for: 1-2 years ### "Director of Operations" January 30, 2025 5.0 We have a small number of vehicles in our fleet, but we need much of the same oversight and key metrics that any bigger operation does. One Step GPS provides a great product at a tolerable price-point. I also love NOT being tied up in a long service contract. We can always right-size our usage of One Step GPS, thank you! Pros I have been able to accomplish all my fleet monitoring goals, including setting up automatic periodic reporting. Cons Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality. Review Source Eddie A. President Construction Used the software for: 2+ years ### "One Step GPS Review" January 24, 2025 5.0 Easy to work with. I never call them unless I need to add tracker units or cancel units. Pros The pricing was far less then competitor and no contracts. Cons The stopping location of the vehicles traccked is not 100% accurate but it works for us. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing and ease of use with no contracts. Review Source AS Al S. Senior Technician Telecommunications Used the software for: 1-2 years ### "One Step GPS review" January 24, 2025 4.0 Overall, I like the app and it is a really good value for the price. Pros The history feature allows me to go back on any vehicle. Helps me to verify time and place when necessary. I like that it provides codes on possible vehicle maintenance issues. Cons Vehicles in close proximity are hard to separate for checking arrival time, time at site and such. Review Source TM Tim M. President Oil & Energy Used the software for: 1-2 years ### "Thieves Be Ware" January 24, 2025 5.0 I had a trailer stolen even though I had an expensive hitch lock. The video of the theft was of no use to the police. So, when I purchased a replacement trailer I installed a solar powered One Step GPS on the roof. Now I am given a notice if the trailer moves and it tracks its location. I can track the thieves down!!! Pros One Step GPS gives me peace of mind. I installed the solar powered unit on the roof of my trailer and easily connected it to the application on my phone. I had a couple of questions about the tracking options, which customer support quickly answered. Cons I have no problems with the unit or the service... Review Source WC Wendyl C. CEO Hospitality Used the software for: 2+ years ### "One Step GPS - The only Fleet Tracker you will ever need" February 4, 2025 5.0 This tracker is the best money we ever spent in our business. It lets you know if one of your team members is speeding, driving after hrs, is at the correct location at the correct time, it keeps your team honest. We recommend this fleet tracker to business owners with a fleet of cars. Pros It lets you know if your team members is speeding, driving after hrs, is at the correct location at the correct time, it keeps your team honest. Cons There is nothing that we can recall that is negative about this fleet tracker. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.