--- title: "One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is One Step GPS the right Fleet Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/197399/One-Step-GPS/reviews/" page_type: "reviews" language: "en" --- One Step GPS 4.8 (264) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 Michelle L Sales ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products.“ January 24, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rebecca C. President and Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "The BEST GPS system!" January 24, 2025 5.0 As an on-demand delivery service owner, it's been a game changer! Very beneficial and well worth the value! Pros The app is super user friendly and easy to navigate. Always shows in real time exactly where my drivers are and makes it easier to dispatch with that knowledge. Furthermore can give vehicle codes for errors. Cons I truly haven't had one downside or disappointment in using OneStepGPS. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing was better for my small fleet, the app seemed easy to use, tracking devices were simple to install Review Source ES Erik S. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "One Step GPS Review" August 31, 2025 5.0 This GPS platform is one of the most cost effective solutions I have ever worked with and the best in comparison to others that are double the price. This system is my go to GPS Tracking System. Pros One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye. The setup and maintenance of this software and equipment is super easy to set up in any vehicle you need to and even change out into other vehicles as needed. The software allows you to custom name each device and or vehicle in the platform which makes it easier to identify each tracking unit. The app and web version of the software allows you to monitor from your desk or on the go which no restrictions to either version. Cons Customer service is not the fastest or the best to respond but when they do the issue is resolved. The speed of the support needs improvement but overall it has good support. Alternatives considered [Quartix](https://www.capterra.com/p/133163/Quartix/)[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)[TeleTracking](https://www.capterra.com/p/130882/BedTracking/) Reason for choosing One Step GPS They were the best platform to medium size fleet, with great reviews as very cost effective compared to the other platforms. Review Source TT Tamecca T. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Conflicted" February 8, 2026 3.0 Pros I do like the accuracy of the GPS and the app and how convenient it is to utilize the app and is made user friendly Cons Horrible customer service when you call about anything everything is like you’re bothering them so that’s why they get a three instead of a five Review Source SJ Stephanie J. Safety Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Safety Coordinator" June 20, 2025 5.0 Overall they have great pricing. Excellent customer service. Equipment is easy to install and uninstall from vehicles. Pros No up front cost for equipment. Easy to install in the vehicles. works with all makes and models of vehicles. Cons They changed to a separte loggging system for the drivers. So you had to have two portals open to track logs and vehicles Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing One Step GPS Pricing was a big sale. monthly fee was low, set rate. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) FMCSA required ELD logging for all drivers. Having two portals was alot to keep up with. Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source KC Kelsey C. Office Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Love this app!" January 24, 2025 5.0 Love it. I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit. Pros Very user friendly and the customer support is always available and willing to help. Cons Sometimes the live video feed lags a bit. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Our old system was never synced up with real time. My trucks would be in the middle of the ocean when they were actually in my shop miles away. The live feed never saved. Customer support was non existent. Review Source KT KATHY T. BOOKKEEPER Construction Used the software for: 2+ years ### "EASE OF IFTA REPORTS" January 24, 2025 4.0 I BELIEVE IT IS THE BEST GPS WE HAVE HAD. Pros YOU CAN EASILY SWITCH BACK THE DATES TO CREATE AN IFTA REPORT WHEN A PERSON HAS TIME TO DO THE IFTA REPORT. Cons I DON'T HAVE ANY COMPLAINTS OF ANYTHING I LIKE LEAST Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) IT WAS NOT AS FUNCTIONAL AND DID NOT PROVIDE WHAT I NEEDED. IT WAS MORE EXPENSIVE AS WELL. Review Source KF Kristin F. Presidenr Hospital & Health Care Used the software for: 1-2 years ### "One Step GPS is a great solution " January 24, 2025 5.0 Our company switched to One Step GPS a few years ago and haven’t looked back. The trackers are easy to install and the system is user friendly. Great overall experience. Pros Ease of use! The interface is user friendly and very easy for new team mates to understand. Helps us route drivers more efficiently. Cons Playback / history of vehicle trips isn’t as detailed and easy as some of the competitor products Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing One Step GPS One Step fit our needs better and had better pricing Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Too costly for us - verizon connect was a lot of money for not much difference and difficult to install units Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SC Sam C. Dispatcher Translation and Localization Used the software for: 2+ years ### "Very efficient and easy data tracking" October 21, 2025 5.0 Pros Its efficient and easy to access. Great for check history data, along with the other great features. Cons The signal/position isn't always accurate and signal get loss occasionally during certain times of the day. Review Source MW Meredith W. President Construction Used the software for: 2+ years ### "One Step GPS Review" January 24, 2025 4.0 Our experience has been positive, and it's something we use on a daily basis for a variety of reasons. Pros One Step GPS supports our business in many ways, from the basics of fleet tracking to helping us achieve specific safety and efficiency goals. The live chat and support team have been extremely helpful, and I want to give a special shout-out to \[sensitive content hidden\]. She consistently goes above and beyond to assist us when we have questions. On one occasion, when she couldn’t reach our team directly, she proactively sent a video and screenshots to quickly help us resolve an issue she had identified. This level of support is exceptional and far from the norm. It truly makes a positive difference in our customer experience, and we appreciate it. Cons Videos are not always saved, which means critical footage could be lost or unavailable unless you have access to the SD card. However, in many cases, SD cards may not be accessible, available, or even locatable when they're needed the most. We've also experienced issues with system alerts, including glitches that caused erroneous notifications. Fortunately, the team investigated these problems and identified the root cause. For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly. The suction cups have been a better alternative but we're still getting feedback those do not always stick either. I really appreciate the reports feature, but I know I’m not using the reports as effectively as I want to. If report-focused webinars are already available, I’m not sure where to locate them, so it would be helpful to offer reminders on where to find them or webinar sessions (possibly featuring real customers or fleet managers) to demonstrate how they set up and use reports to address common challenges for their company. For instance, these webinars could highlight how the One Step Report is being used to monitor behaviors, send automated messages, or track and improve undesirable trends. I feel this feature is likely a key part of what makes One Step such a valuable option for businesses, and I’d like to use it to its full potential. Without someone guiding me, it would take a long time to figure out how to use it effectively on my own. For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly. The suction cups have been a much better alternative. I really appreciate the reports feature, but I know I’m not using the reports as effectively as I want to. If report-focused webinars are already available, I am not sure where to locate them, so it could be helpful to offer reminders on where to find them or webinar sessions (possibly featuring real customers or fleet managers) to demonstrate how they set up and use reports to address common challenges for their company. For instance, these webinars could highlight how the One Step Report is being used to monitor behaviors, send automated messages, or track and improve undesirable trends. I feel this feature is likely a key part of what makes One Step such a valuable option for businesses, and I’d like to use it to its full potential and it's something that, without someone helping, would take a long time for me to try to figure out on my own. Review Source CN Carli N. Scheduler Consumer Goods Used the software for: 6-12 months ### "Helpful and useful " November 10, 2025 5.0 My overall experience has been great. I can not think of anything that is not positive or helpful about this app. Pros I like how helpful it is with our day to day job. It is very convenient and useful with the job at hand. Cons I am not able to think of anything at this time that I do not like. I can not think of anything that is not positive or helpful about this app. Review Source Michael M. President Construction Used the software for: 2+ years ### "Exactly what I need" January 24, 2025 5.0 One Step has been a great company to work with over the years. Their equipment has never let me down. Pros The GPS was very easy to install in my vehicles. I cost per unit is very reasonable. Since I've installed my One Step I have had many other GPS service providers call me asked to switch. None of them have come close to the price I have from One Step. They had more bells and whistles but I don't need all that. I'm perfectly satified with what One Step provides. Cons I really don't have any cons. The service is exactly what I need. Maybe a future improvement could be a battery back up that could last 24-48 hours incase someone disconnects the vehicle battery. Review Source KD Kyle D. Owner Consumer Services Used the software for: 1-2 years ### "Works all the time, great customer service, unbeatable price. " January 24, 2025 5.0 Great. Price is wonderful, the service delivers. It is reliable and I use it weekly. Highly recommended. Pros The customer service was fantastic. First of all, \[sensitive content hidden\] accent is phenomenal. He answered the phone and walked me through step by step how to install the unit, how the software worked, how to use it all, etc. It was by far one of the best customer experiences I've encountered. Cons Nothing comes to mind. I was a bit intimidated about installing the unit, but \[sensitive content hidden\] walked me through and made it easy. Review Source CP Charles P. Director of Operations Retail Used the software for: 1-2 years ### "Director of Operations" January 30, 2025 5.0 We have a small number of vehicles in our fleet, but we need much of the same oversight and key metrics that any bigger operation does. One Step GPS provides a great product at a tolerable price-point. I also love NOT being tied up in a long service contract. We can always right-size our usage of One Step GPS, thank you! Pros I have been able to accomplish all my fleet monitoring goals, including setting up automatic periodic reporting. Cons Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality. Review Source JD John D. President Business Supplies and Equipment Used the software for: 2+ years ### "Save Labor Dollars, Know where you fleet vehicles are at 24/7." January 27, 2025 5.0 One Step GPS is used daily. I have recommended this GPS device to several other service companies due to the reasonable cost, great features, and ease of use. We have saved labor knowing where our service vehicles are at all times, we can be more flexible to dispatch as service jobs come up Durning the work day. Pros Ease of use and customer support. Website is so user friendly for our Fleet manager. In addition, the customer support is great ! Cons I'm thinking ... Um ... This is minor, because overall we it's a success story. Maybe every device should come with an adapter to hide the device. Review Source LF Lori F. Parks and Recreation Director Government Administration Used the software for: 2+ years ### "All in one product" January 24, 2025 5.0 My experience has been a great one. It is not just about checking on where my staff are at around town. Because sometimes I need talk with one of them and I know exactly where they are so I can go to them. Pros Great program. I can track where all of my staff are at any time, as well as, know how long they have been there. While we have not had to use the feature there is valuable information available if someone is in an accident. Everything is all at my fingertips anytime I need it. Cons There is really nothing I don't like about this GPS system. Sometimes I forget to check on my staffs location but all there. Review Source DW Dan W. General Manager Consumer Services Used the software for: 2+ years ### "Landscape Companies continued Investment" January 24, 2025 5.0 The overall experience has been great and very impressed with continued ROI. The service has also been great and looking to expand our units in 2025! Pros The accuracy and amount of information you can get back not only with vehicle tracking but also vehicle diagnostics is incredible. Cons The vehicle plug in units tend to get bumped or fall out. It would be great if these units just game with or had the built in harness with the tracker. Save on the upfront cost. Review Source VR Verified Reviewer CEO Real Estate Used the software for: 6-12 months ### "One Steb GPS is the Best!" January 24, 2025 5.0 Outstanding. It always works, location is very specific, and it clocks speed, location, route, etc. I highly recommend this product. Pros It works, it's hidden out of view. Very simple to plug/play. Easy to track on your cell phone or on your computer. Cons I cannot think of any cons on this product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.