# One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Step GPS the right Fleet Management solution for you? Explore 263 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197399/One-Step-GPS/reviews --- One Step GPS 4.8 (263) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 CM Christine M CEOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “I love that we can still see locations and unit info even if the driver disconnects! “ December 22, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 263 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rebecca C. President and Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "The BEST GPS system!" January 24, 2025 5.0 As an on-demand delivery service owner, it's been a game changer! Very beneficial and well worth the value! Pros The app is super user friendly and easy to navigate. Always shows in real time exactly where my drivers are and makes it easier to dispatch with that knowledge. Furthermore can give vehicle codes for errors. Cons I truly haven't had one downside or disappointment in using OneStepGPS. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing was better for my small fleet, the app seemed easy to use, tracking devices were simple to install Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source TT Tamecca T. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Conflicted" February 8, 2026 3.0 Pros I do like the accuracy of the GPS and the app and how convenient it is to utilize the app and is made user friendly Cons Horrible customer service when you call about anything everything is like you’re bothering them so that’s why they get a three instead of a five Review Source CM Carolina M. Vice President Construction Used the software for: Less than 6 months ### "Great Fleet Tracking Product!" April 7, 2026 5.0 One Step GPS has been very responsive and helpful. From our first conversation, to getting the equipment, to helping with any question we may currently have. Pros It has been really great to find trucks live for scheduling to new projects and see which vehicle is the closest for efficiency. Cons When using the map, operator error, it will blow up so much we can not see the truck on the service map, this is when we are trying to drill down to closest city and distance to next job Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SJ Stephanie J. Safety Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Safety Coordinator" June 20, 2025 5.0 Overall they have great pricing. Excellent customer service. Equipment is easy to install and uninstall from vehicles. Pros No up front cost for equipment. Easy to install in the vehicles. works with all makes and models of vehicles. Cons They changed to a separte loggging system for the drivers. So you had to have two portals open to track logs and vehicles Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing One Step GPS Pricing was a big sale. monthly fee was low, set rate. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) FMCSA required ELD logging for all drivers. Having two portals was alot to keep up with. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source AM Aaron M. Owner Construction Used the software for: 2+ years ### "Highly Recommended! " January 24, 2025 5.0 I have had a subscription with One Step GPS for many years now and have never had any issues. The only time I have every had to contact customer support is when setting up new systems. They have always been very easy to get a hold of and very friendly and professional. Pros Highly Accurate and easy to use. The onine interface is also great. I love how it helps me keep track of all my maintenance needs. Cons Honestly nothing. Great Service! Literally zero complaints. Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing One Step GPS I always do quite a bit of research when making any purchase. Doesn't always pay off, but in this case it did. Glad I went with One Step GPS. Review Source PL Paul L. Fleet manager Non-Profit Organization Management Used the software for: 1-2 years ### "2 out of three is not what we are paying for" January 24, 2025 4.0 As an non-profit, we really keep up on the condition of our 34-vehicle fleet. We need every vehicle very well maintained for a long life. We don't want to keep replacing vehicles, rather than fulfilling our mission statement. Helping seniors in our community. Pros The trackability and adheres driving. And it helps the drivers to keep knowing they are being kept an eye on them. Cons The integration between GPS and Feetio. One time I came up with an oil Chage 4,000 miles overdue. We have had to go to 34 vehicles and get real time ODO. Not all of my vehicles come back to base, we service our entire county. I thought that's what I am paying for. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing One Step GPS We really liked Fleetio integration with your platform Review Source GG Greg G. Service Manager Construction Used the software for: 2+ years ### "Gret system" January 24, 2025 5.0 It has been very good, when ever I need another device they have it on the way often the same day. The cost is considerably less than the system we were using previously and offers more features. Pros The units were very easy to set up and install. Cons I don't really have any cons, the only thing I can say is that it would be nice to see the maintenance status when for instance the change oil indicator in the truck comes on. Switched from [Platform Science](https://www.capterra.com/p/199538/Platform-Science/) They had terrible customer service, no mobile app and were hard wired and expensive to install Review Source VP Vinay P. Director Consumer Goods Used the software for: 1-2 years ### "BEST small and medium business fleet tracker" January 24, 2025 5.0 overall experience with One Step GPS has been excellent. The system is reliable, easy to set up, and provides accurate tracking for my needs. The interface is user-friendly, and the support team is responsive and helpful whenever I have questions. It’s a cost-effective solution that has significantly improved my fleet management. However, I would appreciate more advanced features for detailed analytics and customization. Overall, it’s a valuable tool that delivers on its promises Pros Reliable tracking, affordable pricing, and easy setup! Cons Limited advanced features compared to competitors. Alternatives considered [iCloud](https://www.capterra.com/p/204717/iCloud/) Reason for choosing One Step GPS Price and dashboard was excellent and professional Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source PaLS Paul and Lisa S. President Construction Used the software for: 2+ years ### "EXTREMELY SATISFIED! VERY PLEASED!" March 28, 2025 5.0 EXTREMELY SATISFIED! VERY PLEASED! PROFESSIONAL, HELPFUL & NICE! ;-) Pros Love, Love, Love this Company! Not only is Customer Service ON POINT and PLEASANT, as well as the cost VERY FAIR, the fact that the “gps” device also will alert you to any mechanical issues going on w/ your vehicles!! It is an AMAZING FEATURE we did not even realize when we became Customers. The fact that you are able to receive warnings and codes alerting you of a potential problem w/ your vehicle is a LIFE SAVER! Otherwise, the problem intensifies w/out you even knowing it existed! The $$ saved w/ this AWESOME FEATURE is a God send!! Cons Ughh… It’s a little bit difficult to set the Zones and a few other features. The BEST THING though is all you have to do is call or e-mail Customer Support and they will help you out in a heart beat! They will set anything up you may be having difficulty w/ and do it HAPPILY! Love these guys! Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative. Alternatives considered [GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/) Reason for choosing One Step GPS Features and price. Features and price. Review Source SC Sam C. Dispatcher Translation and Localization Used the software for: 2+ years ### "Very efficient and easy data tracking" October 21, 2025 5.0 Pros Its efficient and easy to access. Great for check history data, along with the other great features. Cons The signal/position isn't always accurate and signal get loss occasionally during certain times of the day. Review Source SM Sharon M. Co-owner Package/Freight Delivery Used the software for: 2+ years ### "Best GPS company!" January 24, 2025 5.0 It's been a wonderful experience. The local companies (as well as our cell phone companies) have been after us. They want you to sign a contract and prices are much higher, I will keep One Step GPS for as long as we have employees using our cars. Pros I like the price & customer service. Whenever I have a question they are right there on chat to answer. Cons I don't think there is anything that is a CON with One Step GPS. Review Source JM Jen M. Owner Construction Used the software for: 1-2 years ### "STOP SEARCHING! This is where you need to be for GPS! " February 17, 2025 5.0 10/10 stars! The customer service is fantastic, and the camera systems have been great for training and insurance purposes. But 100% the ease of installation and use is amazing. And the price is great! Im thinking of getting these for my personal vehicles too. Pros All of the features! This is a fantastic service for the price. It takes the majority of worry off my plate. I always know where my fleet vehicles are, as well as how long they are there, and if my drivers are "ahem" doing what they are supposed to be doing! I know my equipment is safe, and I dont have to remember when we had oil changes last. Plus I love the fact that I can send my teams short msgs. Cons The phone app. I basically just use it to see where my guys are, but the software is so much easier to use on a computer. Review Source JC James C. Purchasing and Insurance Coordinator Religious Institutions Used the software for: 6-12 months ### "Very Pleased" October 20, 2025 4.0 My overall experience has been great. It has allowed us to make better decisions and keep track of our assets in a way we never could before. Pros So much information available, I'm able to find answers for just about any question I have. From travel data to maintenance notifications, Cons While the amount of data is incredible, I do wish that accessing that data was a little more user friendly. Review Source Eddie A. President Construction Used the software for: 2+ years ### "One Step GPS Review" January 24, 2025 5.0 Easy to work with. I never call them unless I need to add tracker units or cancel units. Pros The pricing was far less then competitor and no contracts. Cons The stopping location of the vehicles traccked is not 100% accurate but it works for us. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing and ease of use with no contracts. Review Source JD John D. President Business Supplies and Equipment Used the software for: 2+ years ### "Save Labor Dollars, Know where you fleet vehicles are at 24/7." January 27, 2025 5.0 One Step GPS is used daily. I have recommended this GPS device to several other service companies due to the reasonable cost, great features, and ease of use. We have saved labor knowing where our service vehicles are at all times, we can be more flexible to dispatch as service jobs come up Durning the work day. Pros Ease of use and customer support. Website is so user friendly for our Fleet manager. In addition, the customer support is great ! Cons I'm thinking ... Um ... This is minor, because overall we it's a success story. Maybe every device should come with an adapter to hide the device. Review Source JG John G. President Machinery Used the software for: 2+ years ### "GPS for All Drivers" January 28, 2025 5.0 It has always been a great experience. The sales team is very helpful Pros Multi functional and very easy to install Cons nothing- all good My employees would like to turn off the microphone feature for their privacy. I'm sure there is a way to do this Review Source BC Brenda C. Office Administrator Construction Used the software for: 1-2 years ### "Valuable Business Tool" January 24, 2025 5.0 Technicians who spend 90% of their time in the field often forget to dispatch or clock-in/out. Being able to see their history from site to site helps keep track of proper job costing/labor charges. Pros The accuracy of locations and the weather overlay are invaluable to our company. Cons Not company-specific, but areas where GPS signal is weak or interrupted are problematic. In a State with mountain ranges and plenty of trees, sometime acquiring signal can be challenging. Review Source Brad D. President Environmental Services Used the software for: 2+ years ### "A very affordable and reliable GPS solution for our fleet" January 24, 2025 5.0 One Step GPS checked all the boxes for what we need in our business: tracking vehicles, setting up geofences, and notifications for maintenance due. Pros One Step GPS is both very affordable and is super easy to set up. Cons No real cons to speak of. Anytime we did have an issue, support was able to help out. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.