# One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Step GPS the right Fleet Management solution for you? Explore 262 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197399/One-Step-GPS/reviews --- One Step GPS 4.8 (262) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I really like that in the advanced portal you can do things like add up the total mileage from all year very simply by selecting the date ranges.“ October 23, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 NL Nathan L Transportation ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years. “Support is top tier, you get a real person who is quick and responsive instantly, every time. Despite some minor issues with the user interface, it is still an easy enough tool to use and provides us with tremendous value.“ October 18, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 262 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michelle L. Sales Manager Information Technology and Services Used the software for: 2+ years ### "One Step GPS is Awesome!" January 24, 2025 5.0 One Step GPS has been the perfect solution for our household. It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products. Pros One Step GPS is highly functional with an affordable price. Users can customize key settings, and the product is easy to use. The historical playback is awesome! Cons One thing that would be great is if users could set their update speed, i.e. 5 second updates, 10 second updates, etc. Alternatives considered [USFleetTracking](https://www.capterra.com/p/74368/USFleetTracking/) Reason for choosing One Step GPS US Fleet is very expensive - I needed something more affordable, and One Step fit that bill. Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source DW David W. Manager Logistics and Supply Chain Used the software for: 2+ years ### "Regional Distribution Manager " January 24, 2025 3.0 Just OK! Not the best but not the worst tracking software I have used. But it gets the job done for the price. Pros Gives an overall Idea what is going on with our Vehicles Cons It's not always accurate with locations and stopps. Seems to be clitchy at times with the new version 3.0 Review Source JP Juan P. Owner Construction Used the software for: Less than 6 months ### "best GPS Tracker Company" January 7, 2026 5.0 Pros We highly reccomend OneStepGps, a lot cheaper, no contract, on Power Assest battery, if the battery is low we can replace it ourselves inmediately., we were customers from Verizon Connect for 3 years, higher prices, 36months Contract they don't tell you; if the battery is low, you have to wait until you receive another GPS tracker, for a week without been protected on dead GPS trackers. Great Choice! Cons Company has great service, and anytime you need something they fix the issue right away. great choice! Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) cheaper options with hard wired devices. Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source Rebecca C. President and Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "The BEST GPS system!" January 24, 2025 5.0 As an on-demand delivery service owner, it's been a game changer! Very beneficial and well worth the value! Pros The app is super user friendly and easy to navigate. Always shows in real time exactly where my drivers are and makes it easier to dispatch with that knowledge. Furthermore can give vehicle codes for errors. Cons I truly haven't had one downside or disappointment in using OneStepGPS. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing was better for my small fleet, the app seemed easy to use, tracking devices were simple to install Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source JP Jason P. Director of On-Site Services Hospital & Health Care Used the software for: 1-2 years ### "Great for our sized business" October 30, 2024 5.0 One Step GPS has been easy to work with, comparatively inexpensive, and has the capacity I need for any expected growth. Pros The bang for my buck and the customer service have been the biggest pros for One Step GPS. Cons We had a small hiccup in the beginning with a device not working, but I was sent a new one immediately and the situation was corrected quickly. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Reason for choosing One Step GPS I compared the offerings of each and One Step GPS had a full compliment of options for as good or better price. It was a no-brainer! Review Source BF Brittani F. Admin Construction Used the software for: 2+ years ### "Love V3 Map" January 24, 2025 4.0 Pros ease of generating and automating reports, the fun icons you can use for each vehicle on the map. Cons When following some one live it can take awhile to update and get the address right. Alternatives considered [Ford Pro](https://www.capterra.com/p/10022429/Ford-Pro/) Reason for choosing One Step GPS We chose to use OneStep based on price, ease of use and continuity between all vehicles Review Source KM Katrina M. Finance Manager Construction Used the software for: 1-2 years ### "Great product, even better customer service" January 24, 2025 5.0 Wonderful. Customer service is the best I've ever dealt with. They handle our issues immediately and even follow up periodically to make sure we are satisfied. Pros Easy to pull reports and excellent customer service! Cons Some of the mounts block partial view of the cameras Alternatives considered [Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/) Reason for choosing One Step GPS Price & customer reviews. One Step's reviews were higher Switched from [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/) We could not add additional cameras to our plan. The cost of a new plan was too high to justify. Review Source PL Paul L. Fleet manager Non-Profit Organization Management Used the software for: 1-2 years ### "2 out of three is not what we are paying for" January 24, 2025 4.0 As an non-profit, we really keep up on the condition of our 34-vehicle fleet. We need every vehicle very well maintained for a long life. We don't want to keep replacing vehicles, rather than fulfilling our mission statement. Helping seniors in our community. Pros The trackability and adheres driving. And it helps the drivers to keep knowing they are being kept an eye on them. Cons The integration between GPS and Feetio. One time I came up with an oil Chage 4,000 miles overdue. We have had to go to 34 vehicles and get real time ODO. Not all of my vehicles come back to base, we service our entire county. I thought that's what I am paying for. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing One Step GPS We really liked Fleetio integration with your platform Review Source GG Greg G. Service Manager Construction Used the software for: 2+ years ### "Gret system" January 24, 2025 5.0 It has been very good, when ever I need another device they have it on the way often the same day. The cost is considerably less than the system we were using previously and offers more features. Pros The units were very easy to set up and install. Cons I don't really have any cons, the only thing I can say is that it would be nice to see the maintenance status when for instance the change oil indicator in the truck comes on. Switched from [Platform Science](https://www.capterra.com/p/199538/Platform-Science/) They had terrible customer service, no mobile app and were hard wired and expensive to install Review Source PaLS Paul and Lisa S. President Construction Used the software for: 2+ years ### "EXTREMELY SATISFIED! VERY PLEASED!" March 28, 2025 5.0 EXTREMELY SATISFIED! VERY PLEASED! PROFESSIONAL, HELPFUL & NICE! ;-) Pros Love, Love, Love this Company! Not only is Customer Service ON POINT and PLEASANT, as well as the cost VERY FAIR, the fact that the “gps” device also will alert you to any mechanical issues going on w/ your vehicles!! It is an AMAZING FEATURE we did not even realize when we became Customers. The fact that you are able to receive warnings and codes alerting you of a potential problem w/ your vehicle is a LIFE SAVER! Otherwise, the problem intensifies w/out you even knowing it existed! The $$ saved w/ this AWESOME FEATURE is a God send!! Cons Ughh… It’s a little bit difficult to set the Zones and a few other features. The BEST THING though is all you have to do is call or e-mail Customer Support and they will help you out in a heart beat! They will set anything up you may be having difficulty w/ and do it HAPPILY! Love these guys! Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative. Alternatives considered [GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/) Reason for choosing One Step GPS Features and price. Features and price. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SG Sheldon G. co owner Environmental Services Used the software for: 2+ years ### "gclab73011" October 21, 2025 5.0 We really like one step gps platform. Knowing daily routes helps our business be more efficient. Also safety and security comes into play. Pros I really like the security knowing that my drivers have tracking information about them for directions and safety. Cons I have not had any issues with one step gps. Therefore I cannot give an answer to this question. Thanks Review Source RJ Razzy J. Janitorial Facilities Services Used the software for: 2+ years ### "24/7 Perfect Cleaning Review" October 18, 2025 5.0 Pros Always great customer service which stands behind their product . Great communication and problem solving solutions Cons Their front dash camera due to its set up. Also if not in use after a considerate amount of time, it will power off which can be an inconvenience Review Source HF Harvey F. President Automotive Used the software for: 1-2 years ### "Exceeded my Expectations" October 17, 2025 5.0 Outstanding. Exceeded my expectations in every category - product, customer service, technical support, billing, cost, etc. Pros The technology functions effortlessly. The customer service is knowledgable, professional and focused on solving the issues. Exceeded all of my expectations. Cons I can not identify anything that I did not like. The product, service, and convenience are really outstanding. Review Source Eddie A. President Construction Used the software for: 2+ years ### "One Step GPS Review" January 24, 2025 5.0 Easy to work with. I never call them unless I need to add tracker units or cancel units. Pros The pricing was far less then competitor and no contracts. Cons The stopping location of the vehicles traccked is not 100% accurate but it works for us. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing and ease of use with no contracts. Review Source JC James C. Purchasing and Insurance Coordinator Religious Institutions Used the software for: 6-12 months ### "Very Pleased" October 20, 2025 4.0 My overall experience has been great. It has allowed us to make better decisions and keep track of our assets in a way we never could before. Pros So much information available, I'm able to find answers for just about any question I have. From travel data to maintenance notifications, Cons While the amount of data is incredible, I do wish that accessing that data was a little more user friendly. Review Source Brad D. President Environmental Services Used the software for: 2+ years ### "A very affordable and reliable GPS solution for our fleet" January 24, 2025 5.0 One Step GPS checked all the boxes for what we need in our business: tracking vehicles, setting up geofences, and notifications for maintenance due. Pros One Step GPS is both very affordable and is super easy to set up. Cons No real cons to speak of. Anytime we did have an issue, support was able to help out. Review Source VR Verified Reviewer General Manager Facilities Services Used the software for: 1-2 years ### "The Best Customer Service!" January 24, 2025 5.0 Pros OneStep customer service is above all other companies offering this service. Cons When I call for support a live person answers the phone every time. Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS Support and pricing were biggest factors. Review Source BC Brenda C. Office Administrator Construction Used the software for: 1-2 years ### "Valuable Business Tool" January 24, 2025 5.0 Technicians who spend 90% of their time in the field often forget to dispatch or clock-in/out. Being able to see their history from site to site helps keep track of proper job costing/labor charges. Pros The accuracy of locations and the weather overlay are invaluable to our company. Cons Not company-specific, but areas where GPS signal is weak or interrupted are problematic. In a State with mountain ranges and plenty of trees, sometime acquiring signal can be challenging. Review Source Similar Products Featured