--- title: "One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is One Step GPS the right Fleet Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/197399/One-Step-GPS/reviews/" page_type: "reviews" language: "en" --- One Step GPS 4.8 (264) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 Michelle L Sales ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It allows us to keep tabs on where our vehicles are and where they have traveled. And the price is much more affordable than other GPS/fleet products.“ January 24, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source ES Erik S. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "One Step GPS Review" August 31, 2025 5.0 This GPS platform is one of the most cost effective solutions I have ever worked with and the best in comparison to others that are double the price. This system is my go to GPS Tracking System. Pros One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye. The setup and maintenance of this software and equipment is super easy to set up in any vehicle you need to and even change out into other vehicles as needed. The software allows you to custom name each device and or vehicle in the platform which makes it easier to identify each tracking unit. The app and web version of the software allows you to monitor from your desk or on the go which no restrictions to either version. Cons Customer service is not the fastest or the best to respond but when they do the issue is resolved. The speed of the support needs improvement but overall it has good support. Alternatives considered [Quartix](https://www.capterra.com/p/133163/Quartix/)[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)[TeleTracking](https://www.capterra.com/p/130882/BedTracking/) Reason for choosing One Step GPS They were the best platform to medium size fleet, with great reviews as very cost effective compared to the other platforms. Review Source TT Tamecca T. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Conflicted" February 8, 2026 3.0 Pros I do like the accuracy of the GPS and the app and how convenient it is to utilize the app and is made user friendly Cons Horrible customer service when you call about anything everything is like you’re bothering them so that’s why they get a three instead of a five Review Source SJ Stephanie J. Safety Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Safety Coordinator" June 20, 2025 5.0 Overall they have great pricing. Excellent customer service. Equipment is easy to install and uninstall from vehicles. Pros No up front cost for equipment. Easy to install in the vehicles. works with all makes and models of vehicles. Cons They changed to a separte loggging system for the drivers. So you had to have two portals open to track logs and vehicles Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing One Step GPS Pricing was a big sale. monthly fee was low, set rate. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) FMCSA required ELD logging for all drivers. Having two portals was alot to keep up with. Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source JC Jillian C. Owner Consumer Services Used the software for: 2+ years ### "Most valuable business tool we have" January 24, 2025 5.0 10 out of 10 every step of the way See above, they always go above and beyond Pros After Our van was stolen and we realized How vulnerable we were I knew I needed to install a GPS tracker. Working with one step GPS was a pleasure every step of the way they made everything so easy and the service provided was flawless When our van was in fact stolen again, our GPS and their service was critical in, not only following it In route, but recovering it and having all the data, the authorities needed to press charges even when we sold our van the process of movie the tracker to the new owner was just As painless. Cons Nothing, I can’t think of anything I would change Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Service, features, price, options, app, client management Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source AM Aaron M. Owner Construction Used the software for: 2+ years ### "Highly Recommended! " January 24, 2025 5.0 I have had a subscription with One Step GPS for many years now and have never had any issues. The only time I have every had to contact customer support is when setting up new systems. They have always been very easy to get a hold of and very friendly and professional. Pros Highly Accurate and easy to use. The onine interface is also great. I love how it helps me keep track of all my maintenance needs. Cons Honestly nothing. Great Service! Literally zero complaints. Alternatives considered [Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing One Step GPS I always do quite a bit of research when making any purchase. Doesn't always pay off, but in this case it did. Glad I went with One Step GPS. Review Source PL Paul L. Fleet manager Non-Profit Organization Management Used the software for: 1-2 years ### "2 out of three is not what we are paying for" January 24, 2025 4.0 As an non-profit, we really keep up on the condition of our 34-vehicle fleet. We need every vehicle very well maintained for a long life. We don't want to keep replacing vehicles, rather than fulfilling our mission statement. Helping seniors in our community. Pros The trackability and adheres driving. And it helps the drivers to keep knowing they are being kept an eye on them. Cons The integration between GPS and Feetio. One time I came up with an oil Chage 4,000 miles overdue. We have had to go to 34 vehicles and get real time ODO. Not all of my vehicles come back to base, we service our entire county. I thought that's what I am paying for. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/) Reason for choosing One Step GPS We really liked Fleetio integration with your platform Review Source KT KATHY T. BOOKKEEPER Construction Used the software for: 2+ years ### "EASE OF IFTA REPORTS" January 24, 2025 4.0 I BELIEVE IT IS THE BEST GPS WE HAVE HAD. Pros YOU CAN EASILY SWITCH BACK THE DATES TO CREATE AN IFTA REPORT WHEN A PERSON HAS TIME TO DO THE IFTA REPORT. Cons I DON'T HAVE ANY COMPLAINTS OF ANYTHING I LIKE LEAST Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) IT WAS NOT AS FUNCTIONAL AND DID NOT PROVIDE WHAT I NEEDED. IT WAS MORE EXPENSIVE AS WELL. Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SC Sam C. Dispatcher Translation and Localization Used the software for: 2+ years ### "Very efficient and easy data tracking" October 21, 2025 5.0 Pros Its efficient and easy to access. Great for check history data, along with the other great features. Cons The signal/position isn't always accurate and signal get loss occasionally during certain times of the day. Review Source HF Harvey F. President Automotive Used the software for: 1-2 years ### "Exceeded my Expectations" October 17, 2025 5.0 Outstanding. Exceeded my expectations in every category - product, customer service, technical support, billing, cost, etc. Pros The technology functions effortlessly. The customer service is knowledgable, professional and focused on solving the issues. Exceeded all of my expectations. Cons I can not identify anything that I did not like. The product, service, and convenience are really outstanding. Review Source JW Justin W. Service Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Good option for GPS solution" October 23, 2025 4.0 One Step GPS has been a good option for our company and has been reliable. It’s cost effective and easy to use. Pros The UI is easy to learn and use. They provide plenty of customizable options and so far the GPS units we have seem very reliable. Cons Nothing in particular comes to mind. The only issue I have seen is that every once in a while a GPS will not update its location for a 10/15 minute span. Review Source JM Jen M. Owner Construction Used the software for: 1-2 years ### "STOP SEARCHING! This is where you need to be for GPS! " February 17, 2025 5.0 10/10 stars! The customer service is fantastic, and the camera systems have been great for training and insurance purposes. But 100% the ease of installation and use is amazing. And the price is great! Im thinking of getting these for my personal vehicles too. Pros All of the features! This is a fantastic service for the price. It takes the majority of worry off my plate. I always know where my fleet vehicles are, as well as how long they are there, and if my drivers are "ahem" doing what they are supposed to be doing! I know my equipment is safe, and I dont have to remember when we had oil changes last. Plus I love the fact that I can send my teams short msgs. Cons The phone app. I basically just use it to see where my guys are, but the software is so much easier to use on a computer. Review Source Michael M. President Construction Used the software for: 2+ years ### "Exactly what I need" January 24, 2025 5.0 One Step has been a great company to work with over the years. Their equipment has never let me down. Pros The GPS was very easy to install in my vehicles. I cost per unit is very reasonable. Since I've installed my One Step I have had many other GPS service providers call me asked to switch. None of them have come close to the price I have from One Step. They had more bells and whistles but I don't need all that. I'm perfectly satified with what One Step provides. Cons I really don't have any cons. The service is exactly what I need. Maybe a future improvement could be a battery back up that could last 24-48 hours incase someone disconnects the vehicle battery. Review Source KD Kyle D. Owner Consumer Services Used the software for: 1-2 years ### "Works all the time, great customer service, unbeatable price. " January 24, 2025 5.0 Great. Price is wonderful, the service delivers. It is reliable and I use it weekly. Highly recommended. Pros The customer service was fantastic. First of all, \[sensitive content hidden\] accent is phenomenal. He answered the phone and walked me through step by step how to install the unit, how the software worked, how to use it all, etc. It was by far one of the best customer experiences I've encountered. Cons Nothing comes to mind. I was a bit intimidated about installing the unit, but \[sensitive content hidden\] walked me through and made it easy. Review Source TW Todd W. Owner Events Services Used the software for: 2+ years ### "A Great Tracking App and getting better all the time" January 24, 2025 5.0 I have grown with One Step GPS over the past 3 years. I have learned the system better myself while they have made constant improvements Pros I love the accessibility of the information. I can access this from any computer or smart phone as well from the app. the information is easy to understand and makes for tracking my 4 vehicles very easy. We have only recently begun to use the maintenance tracking system within this program Cons The only con I feel so far is that the tracking devices can fall out or be unplugged pretty easily. I wish they were more secure in the vehicles Review Source LF Lori F. Parks and Recreation Director Government Administration Used the software for: 2+ years ### "All in one product" January 24, 2025 5.0 My experience has been a great one. It is not just about checking on where my staff are at around town. Because sometimes I need talk with one of them and I know exactly where they are so I can go to them. Pros Great program. I can track where all of my staff are at any time, as well as, know how long they have been there. While we have not had to use the feature there is valuable information available if someone is in an accident. Everything is all at my fingertips anytime I need it. Cons There is really nothing I don't like about this GPS system. Sometimes I forget to check on my staffs location but all there. Review Source TM Tim M. President Oil & Energy Used the software for: 1-2 years ### "Thieves Be Ware" January 24, 2025 5.0 I had a trailer stolen even though I had an expensive hitch lock. The video of the theft was of no use to the police. So, when I purchased a replacement trailer I installed a solar powered One Step GPS on the roof. Now I am given a notice if the trailer moves and it tracks its location. I can track the thieves down!!! Pros One Step GPS gives me peace of mind. I installed the solar powered unit on the roof of my trailer and easily connected it to the application on my phone. I had a couple of questions about the tracking options, which customer support quickly answered. Cons I have no problems with the unit or the service... Review Source BC Brenda C. Office Administrator Construction Used the software for: 1-2 years ### "Valuable Business Tool" January 24, 2025 5.0 Technicians who spend 90% of their time in the field often forget to dispatch or clock-in/out. Being able to see their history from site to site helps keep track of proper job costing/labor charges. Pros The accuracy of locations and the weather overlay are invaluable to our company. Cons Not company-specific, but areas where GPS signal is weak or interrupted are problematic. In a State with mountain ranges and plenty of trees, sometime acquiring signal can be challenging. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.