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AssistEdge 20.0

AssistEdge 20.0

4.4 (12)
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Recent review

"Advanced RPA Tool- Assist Edge"

4.0

Sandra R. - CoordinatorAugust 22, 2023

STARTING PRICE

Not provided by software provider

Free Trial
Not Available

EASE OF USE

4.4/5

Based on Capterra user reviews

What is AssistEdge 20.0?

AssistEdge is a robotic process automation tool that helps businesses automate and augment workforce operations via AI technology. It provides intelligent automation capabilities such as robotic process automation, document processing, and analytics to help enterprises scale automation, increase scope, and augment workforces.

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AssistEdge 20.0

4.4 (12)
AssistEdge 20.0

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USD $99.00
Per Month
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13
Total Features
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4.4 (12)
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AssistEdge 20.0 Reviews

Showing 5 of 12 reviews
Overall
4.4
Ease of Use
4.4
Customer Service
4.3

Pros

  • Good automation tool for a simple process with its good features and functionality.

  • This automation tool helps you to build a workflow in an easy and effective manner. It offers drag and drop and it is good in email automation and Excel automation.

  • Assist Edge provides good enough features to users who are beginners to automation. The version controls of a process are the best thing that I can see here.

  • It is a good tool for growing companies that already handle large amounts of information because it will help them from the beginning.

Cons

  • Creation and Assigning Robot is restricted for users.

  • It's quite difficult to understand the behavior of tool.

  • More features need to be added as it has limitation with what can be automated using this software.

  • It is more on the coding side and no code/low code part is not applicable for it.

Most Helpful Reviews for AssistEdge 20.0

Natalia S. avatar
Natalia S.
Salesforce Developer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 7, 2022

"Complete action orchestration"

Overall: It is a good tool for growing companies that already handle large amounts of information because it will help them from the beginning.

Pros: It is a good system when working with large amounts of reports or important data for the company. In general, this system connects well and quickly with the database, and its process automation systems are usually understandable, something that is beneficial because it does not It is necessary to have previous training to implement it

Cons: There are slightly more advanced systems, but it does not mean that this tool is not good, it allows you to connect in less time with data or even with others without having to worry about security or that the functions must be monitored

Sandra R.
Coordinator
Computer Software, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 22, 2023

"Advanced RPA Tool- Assist Edge"

Overall: Assist Edge's scalability and security are highly impressive, which makes the user feel comfortable with this!The feature of having drag-and-drop, capturing user processes, and tracking processes running on workflow machines are great and very useful for automating.

Pros: Assist Edge features and capabilities help business organizations to achieve their business requirements. It provides a standard and good quality solution to the business needs. It has a strong position in the market. Customer centre offers by Assist Edge are very helpful.

Cons: Assist Edge is not simple as other automation tools. The installation process needs more human interventions.Selectors are not constant every time. Hence, it's hard to predict and develop.

mayank T. avatar
mayank T.
Executive IT
Marketing and Advertising, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
April 22, 2021

"Could become great but needs lot of improvement"

Overall: Overall experience has been good. It has provided worth to lot of clients but it has limitation which is a down side. It needs improvement to compete in the long run.

Pros: The attended automation part is the best in the game. It's UI is helping a lot of companies handle their work load. The deployment and management part is very easy and user friendly.

Cons: More features need to be added as it has limitation with what can be automated using this software. It's incapability to connect with 3rd party application for OCR. it is more on the coding side and no code/low code part is not applicable for it.

Yathurshini R.
Associate
Information Technology and Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 2, 2023

"Assistedge tool review "

Pros: AssistEdge is one of the amazing RPA tool which makes automation more easier. It has the easy user interface with drag and drop activity features. There is an additional feature of Control tower where we can manage our robots and triggers. Integration is much easier when compared with other tools. Infosys team also provides training videos and documentation to learn tool more easier, which helps new users to acquire knowledge on the tool.

Cons: Sometimes the tool hangs while using it.

Jothika K.
RPA Developer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 2, 2023

"Assist Edge RPA-Tool for Automate"

Overall: Good automation tool for a simple process with its good features and functionality.

Pros: This automation tool helps you to build a workflow in an easy and effective manner. It offers drag and drop and it is good in email automation and Excel automation. We can integrate custom code like C#, and JavaScript.

Cons: Licensing of AssistEdge is expensive. It would be great if we can integrate third-party applications like Python. Creation and Assigning Robot is restricted for users.