# Spiff Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Spiff Software - reviews, pricing plans, popular comparisons to other Product Configurator products and more.

Source: https://www.capterra.com/p/197425/Spiff

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# 

 Spiff Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Spiff

## What is Spiff?

Spiff is an end-to-end custom order solution for retailers. From visual customisation to complete fulfilment product customization, Spiff makes it easy for retailers to execute mass customization. Brands can use Spiff's technology to visualize products in 3D, and allow customers to make changes in real-time just by using a simple web browser. The Spiff Hub is our no-code backend where you can even self-serve and make changes to customization workflows on the fly.

## What is Spiff used for?

[Personalization](https://www.capterra.com/personalization-software/)[Product Configurator](https://www.capterra.com/product-configurator-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Spiff?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spiff.com.au&name=Spiff)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Spiff

5.0 (2)

VS.

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.5 (56)

Value For Money

5.0 (2)

Value For Money

4.6 (45)

Customer Service

4.0 (2)

Customer Service

4.7 (55)

## Spiff alternatives

[4.6 (21)](https://www.capterra.com/p/160099/KBMax-3D-CPQ/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)

[4.5 (1,046)](https://www.capterra.com/p/211798/SketchUp/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211798/SketchUp/)

[Elfsquad](https://www.capterra.com/p/198415/Elfsquad-CPQ/)

[4.5 (13)](https://www.capterra.com/p/198415/Elfsquad-CPQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198415/Elfsquad-CPQ/)

[Merkato](https://www.capterra.com/p/161027/Merkato/)

[4.1 (14)](https://www.capterra.com/p/161027/Merkato/reviews/)

Starting price

$15000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161027/Merkato/)

## FAQs about Spiff

Overview

### What company size and specific industries is Spiff built for?

Spiff is designed for retailers, including businesses of different sizes that want to support online retail experiences. It is aimed at the retail sector rather than a broad range of industries, making it a fit for companies focused on ecommerce and digital shopping channels.

Features and Usability

### What are the key features of Spiff?

Spiff offers 3D digital asset management, 3D imaging, and real-time product visualizations for product configuration and presentation. It also includes configuration management, rule-based configuration, pricing and cost calculations, price/margin management, sales order management, reporting and statistics, workflow management, and third-party integrations.

Integrations

### Which third-party tools and platforms does Spiff integrate with?

Spiff integrates with 4 ecommerce platforms: Adobe Commerce, BigCommerce, Shopify, and WooCommerce. These catalog integrations connect Spiff to major storefront and commerce systems used for order and revenue workflows.

Getting Started and Support

### What training and onboarding options does Spiff offer?

Spiff provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided setup and direct instruction, live online sessions allow remote training with an instructor, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Spiff offer?

Spiff offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available here, so support quality, response speed, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

3D Digital Asset Management

Store and manage 3D digital assets

3D Imaging

Representation of any object in 3D

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Configuration Management

Identify component attributes like servers, hardware, software, and manage relationships across all services

Spiff 27 features

Store and manage 3D digital assets

Representation of any object in 3D

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Private online space that lets businesses securely share documents and provide information access to clients

Identify component attributes like servers, hardware, software, and manage relationships across all services

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

For use by customers

Manage and handle various international currencies

Manage and support multiple languages

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Visualize products in real time, as they are configured

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Configure products according to pre-defined rules and/or constraints

Automate processes to manage leads, contacts, opportunities and sales activities

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Customize website features

Create, design and manage workflows for repetitive tasks

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$99.00

Usage Based,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Account Executive

Information Technology and Services

### "Easy, transparent way to view commision"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 21, 2021

Great product that every sales team SHOULD be using.

Pros

I am a user of spiff and LOVE how easy it is to view your payout and commission. Before spiff, commission was a black hole that you always had to review and fight at the last minute.

Cons

This is a hard answer, I am solely a user but love the transparency. Nothing against my team, but I feel like the setup and operation may not be as straightforward as I can tell.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

john s.

CTO

Management Consulting

### "Haven't found something it can't do"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 20, 2021

Fair dinkum - great service - very powerful product. Highly recommend.

Pros

Customization gets complex quickly. We couldn't find an app for a marine client who had very specific multi-component inputs which were added to make the final customized product bundle. We tried all the big names, Threekit, Zakeke but Spiff was the one that could deliver. I'm liking their self-service backend too which makes it easy to make changes quickly if we need to.

Cons

If you want to DIY, there is a bit of a learning curve. There's just so many options and that is a double edged-sword if you're not very techie. I'll admit that their service support was really responsive though and we got there in the end.

Alternatives considered

[Threekit](https://www.capterra.com/p/181527/3D-Product-Configurator/)

[Zakeke](https://www.capterra.com/p/162400/Zakeke/)

Reasons for choosing Spiff

Technical functionality and requirements for this particular client. We needed a bundled, customized product in 3D with custom input measurements at different price unit costs. Couldn't do this with the others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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