--- title: "CarePlanner Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CarePlanner Software - reviews, pricing plans, popular comparisons to other Human Services products and more." source_url: "https://www.capterra.com/p/197457/CarePlanner/" page_type: "product" language: "en" --- # CarePlanner Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CarePlanner ## What is CarePlanner? CarePlanner gives you the tools to create staff rosters, client schedules, invoices and timesheets with ease and efficiency. With our robust reporting suite, personalised recommendations, and up-to-the-minute call monitoring, we can help save you time and money that you can invest in frontline care. And, for those looking to integrate with other software packages, data warehouses or even their local authorities, we have a fully-featured API that will give you access to all your underlying data. ## What is CarePlanner used for? [Human Services](https://www.capterra.com/human-services-software/)[Home Care](https://www.capterra.com/home-care-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CarePlanner 0.0 VS. [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting Price Contact vendor Starting Price $10 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (169) Value For Money 0.0 (0) Value For Money 4.7 (166) Customer Service 0.0 (0) Customer Service 4.8 (167) ## CarePlanner alternatives [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (96)](https://www.capterra.com/p/125608/AdaCare/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about CarePlanner Overview ### What company size and specific industries is CarePlanner built for? CarePlanner is designed for home care providers of any size, including small agencies, mid-market organizations, and larger service teams. It is built for the home care industry, supporting businesses that manage care planning, scheduling, and client services in that sector. Features and Usability ### What are the key features of CarePlanner? CarePlanner offers appointment management, caregiver scheduling, and client management for care coordination. It also includes patient records management, assessment management, and records management for documentation, plus billing and invoicing, payroll management, customizable reports, activity dashboards, mobile access, reminders, and third-party integrations. Getting Started and Support ### What training and onboarding options does CarePlanner offer? CarePlanner provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for learning product features and setup steps. Getting Started and Support ### What customer support options does CarePlanner offer? CarePlanner provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 815 Human Services reviews Capterra reviewers highlight these as the features buyers value most when choosing home care software: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) CarePlanner supports **Scheduling** and **Client Management**, giving home care teams the tools to coordinate visits and keep client records organized in one system. However, it does not include **HIPAA Compliant**. Instead, it offers other important features that reviewers also rate highly, including **Mobile Access** (**56%**) and **Billing & Invoicing** (**56%**), helping businesses manage work on the go and handle payments more efficiently while allowing teams to stay organized and responsive in daily operations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers CarePlanner 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.