--- title: "Nrby Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nrby Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/197469/Nrby/" page_type: "product" language: "en" --- # Nrby Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nrby ## What is Nrby? Nrby is the smarter way for teams to execute tasks from any location. Nrby is a platform with over 150+ communication workflows that solve operational problems, identify sales opportunities, and drive operational efficiency with better task management. Thousands of users are embracing Nrby to improve business performance and drive profits. Document, take action on tasks from any location easily and efficiently with Nrby. ## What is Nrby used for? [Location Intelligence](https://www.capterra.com/location-intelligence-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Task Management](https://www.capterra.com/task-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 82% Neutral 12% Negative 6% Starting price $299 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nrby?[Manage this product listing](https://www.g2.com/products/nrby/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nrby 4.2 (33) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $299 Per User, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (33) Ease Of Use 4.1 (288) Value For Money 4.5 (15) Value For Money 4.1 (200) Customer Service 4.8 (21) Customer Service 4.3 (239) ## Nrby alternatives [4.5 (122)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (149)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) ## FAQs about Nrby Overview ### Which roles and teams benefit most from Nrby? Nrby is most used by field operations teams, system technicians, and supervisors who coordinate maintenance, service, and network work in real time. Dispatchers and project coordinators use it to assign tasks and track progress, while technical operations leaders rely on it for visibility into field activity, issue resolution, and team performance. Answer based on 33 reviews Overview ### What company size and specific industries is Nrby built for? Nrby is designed for forward-thinking business leaders at small, mid-sized, and enterprise companies across industries that want to digitize business processes. It suits organizations focused on improving profits, efficiency, and customer satisfaction, rather than a single sector or company type. Features and Usability ### What are the key features of Nrby? Nrby offers location-based operations features such as geocoding, geofencing, location tracking, map creation, and spatial analysis. It also includes task and work order management, dispatch management, scheduling, alerts/notifications, dashboards, reporting/analytics, document management, and workflow configuration for field coordination and process control. Integrations ### Which third-party tools and platforms does Nrby integrate with? Nrby integrates with HubSpot CRM and Salesforce Platform for CRM connectivity. These native integrations connect Nrby to two third-party tools, supporting customer data workflows across sales and service systems. Getting Started and Support ### What training and onboarding options does Nrby offer? Nrby provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Nrby offer? Nrby provides email/help desk support, a knowledge base, phone support, and chat. Reviewers describe the support team as responsive and helpful, with routine check-ins and good response times when problems come up. Users also mention customer service positively alongside the platform’s ease of use. Answer based on 3 reviews ## Features AI summary Based on 23,605 Task Management reviews Not all Task Management tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) Nrby includes **Task Editing**, but it does not offer **Task Scheduling** or **Workflow Management**. Instead, it provides other highly valued capabilities, including **Task Progress Tracking** (**44%**), **Mobile Access** (**49%**), and **Collaboration Tools** (**44%**). These features help teams monitor work status in real time, stay connected from the field, and coordinate updates more easily, helping businesses keep tasks moving and improve day-to-day execution. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activities Any action a user can perform in the system can be specified as an automated action. Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Nrby 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Storage: Store and access documents, forms, and photos in one centralized place - Flows: Track products to determine when they are shipped, in transit, or delivered. - Forms Management: Store, manage and track all forms in a centralized location - Geocoding: Converting human-readable addresses into geographic coordinates - Geofencing: Virtual perimeter for a real-world geographic area - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Tracking: Record and follow the progress of every issue - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Map Creation: Create custom maps - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Time Tracking: Measure time to completion or hours worked for projects - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Configuration: Alter the default workflow to meet your organization's needs --- Get Advice We can help you find the software with the features you need. Features 4.0 (33) 4.0 Based on 33 reviews ## Pricing Value for money 4.5 (15) Free Trial Basic $299.00 Per User,Per Month Value for money 4.5 (15) 4.5 Based on 15 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (21) 4.8 Based on 21 reviews ## User reviews Overall rating 4.2 Based on 33 reviews Filter by rating 5(14) 4(13) 3(4) 2(2) 1(0) Mentioned topic Sorted by most recent BC Barry C. Broadband Tech Telecommunications ### "NRBY" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 22, 2020 Pros Very easy to follow and and run. Pretty easy to navigate through the app Cons I have a IPhone and the only thing that I cant figure out to do is to draw a route out from our plant to the house if we have to lay a temp wire down Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2021 Hello Barry, Thanks for taking the time to review Nrby and provide your feedback. We are thrilled to hear that you find Nrby easy to use. That is something we pride ourselves on! And we love your idea about wanting to draw a route from your plant to the house. This is something that currently lives on or roadmap called "Great Ideas". Please keep a look out for this being available in the future, and if you have any other ideas we'd love to hear them at marketing@nrby.com. Thanks again, Barry! BK Bobby K. System Technician Telecommunications ### "NRBY usuage " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 19, 2020 I’ve been very satisfied with Nrby overall Seems to make it easier to see who completed work and track what has been completed Pros That it has a timeline and you can see what has been previously done Cons That it doesn’t automatically give you a list of the pins you have dropped. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2021 Hello Bobby, Thanks for taking the time to review Nrby and provide your feedback. At Nrby we pride ourselves in providing the best product experience possible. With that being said, we know that we haven't perfected that yet and feedback like yours is exactly what we need to keep innovating the product. We'd like to open up an invitation for you to speak further with our product team on how Nrby can be even better for you. Please email marketing@nrby.com for us to schedule time. Thanks again, Bobby! JJ Jeffrey J. Network technician Telecommunications ### "Customizable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2020 Its been extremely helpful in our job isolating issues and getting them repaired in a timely manner Pros We were able to describe features we wanted and the devs added them in Cons It changed almost daily with updates. Some were our own ideas and others were from the devs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Jeffrey, Thanks for your review and kind words! We are constantly making improvements to the platform and always appreciate the feedback! AK Arlen K. System Technician Telecommunications ### "Worried" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 3, 2020 When I first started using Nrby my pins would disappear, that’s greatly improved. Pros It’s very simple and straightforward to use. Cons I’m worried the data collected will be used to decide how long tasks should take in my department. Task in my department can and do range all over the place, so aggregates have little to no value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Arlen, Thanks for your review! I'd recommend reaching out to management with these concerns. We want to make sure you are as productive as possible but also measured appropriately. DH David H. supervisor Telecommunications ### "WOW review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 26, 2020 Pros Nrby is an alternate way of tracking jobs and is helpful for the users. Cons I have no issues to report. The software has been working fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2020 David, Thanks for your review and kind words! AC Allan C. Field Ops Manager Telecommunications ### "NRBY (Likes and Dislikes)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 Over all we have had a great experience so far with NRBY and look forward to using this tool going forward. Pros It is very user friendly. We are using it for review of the tech install. The fact that it is so easy to use NRBY it was easy to get buy-in from the techs to use this new tool. Cons Some of the steps or way we have the site set-up could be better (example: picture labels). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Allan, Thanks for your feedback and kind words! We are constantly working on creating a better workflow experience and hope to improve that con for you. JM Jacob M. System Supervisor Telecommunications ### "Nrby" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 25, 2020 Pros The ability to drop a pin at your location on a map. Cons Pulling reports and sorting through all the different pin types. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Jacob, Thanks for your feedback and kind words! We are working on creating better and easier reports for you and your team to make more informed decisions! JP john P. manager Telecommunications ### "NRBY review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 25, 2020 \[SENSITIVE CONTENT HIDDEN\] has been awesome to work with. He answers our questions and gives us weekly reports. Pros Works for the basic function of what we are looking for. It has transcended us to next level. Cons We need quicker engineering processes to get to where we need to be to make NRBY the only tool we use. We are so close to a production tool with drive time automation. We also need reporting that we can pull just like the NRBY master report. Reasons for choosing Nrby Easy transition and communication Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 John, Thanks for the feedback and kind words! We are constantly making updates to both the dashboard and mobile apps so this feedback is very helpful! HP Heather P. Dispatch Telecommunications ### "Nrby Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 24, 2020 Pros I like the up to date information that we are all able to access. Cons I would like a list of the open troubles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Heather, Thanks for your feedback and kind words! We are working on implementing a list on both the dashboard and mobile apps. Keep an eye out for the updates! LS Lisa S. Administrative Assistant Consumer Services ### "Great Option!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Nrby provides us with information and maps quickly in office or out in the field. In our line of work this program type is needed. Pros The flexibility of this software is fantastic! Cons I have not found anything I dislike at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2020 Lisa, Thanks for your kind words! We love to hear that the flexibility and map interface is bringing value to you and your team. 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