# Page 2 | SpotOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SpotOn the right Restaurant POS solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews --- SpotOn 4.2 (370) [View alternatives](https://www.capterra.com/p/197473/SpotOn-Restaurant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SpotOn ## Showing most helpful reviews Showing 26-50 of 370 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Tadeo C. GM Restaurants Used the software for: 2+ years ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." September 17, 2025 5.0 My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. Pros SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. Cons Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations Review Source Response from SpotOn October 9, 2025 Thank you for sharing your experience, Tadeo! We’re so glad we are able to provide thorough support. We are proud to partner with you and your business! AG Ann G. General manager Retail Used the software for: 2+ years ### "Spot on review (Ivan Monroy)" July 31, 2025 5.0 Pros SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. Cons The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. Review Source Response from SpotOn August 4, 2025 Thank you so much for the amazing review! We're thrilled to hear how SpotOn has made a positive impact on your business — from streamlining operations and improving cash flow to enhancing customer outreach. It's great to know the platform and hardware are working seamlessly for you. We’re especially glad to hear Ivan’s support has stood out — he’s truly dedicated to our clients' success, and we’ll be sure to pass along your kind words. We're proud to be your partner and look forward to continuing to support your growth! JH Julie H. Owner Food & Beverages Used the software for: 1-2 years ### "My experience with SpotOn" May 8, 2025 4.0 Honestly there has been several highs and lows. I think they are working hard to improve the product and I believe they will have a bright future. I don't know if there needs to be more internal training before products are launched to the customer, but I feel like I get many different answers to a question and many are not accurate. Pros The express POS is very simple to program and is easy to train new employees how to use it. \[sensitive content hidden\] has been very helpful getting my questions to the correct people to get the answers I need. Once they went to the correct people, they were handled promptly and efficiently. Cons The staff are very helpful but there needs to be a better internal system to let staff know who is helping which customers and the particular issue that is being resolved. I have had multiple calling, and emailing to solve and issue that has already been resolved. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) More reporting options and dual pricing already set up Review Source Response from SpotOn May 9, 2025 Thank you for your kind review, Julie. This is all excellent feedback on how we can improve our customer experience. We look forward to partnering with you and your business! JP Johnathon P. Director of IT Hospitality Used the software for: 6-12 months ### "SpotOn Review" July 4, 2025 5.0 SpotOn has truly taken our business to another level. From the moment we signed on, the platform has streamlined our operations, improved customer engagement, and enhanced our overall efficiency. But what really sets SpotOn apart is the exceptional support we receive—especially from our account manager,\[sensitive content hidden\] . \[sensitive content hidden\] has been instrumental in helping us grow. Her responsiveness, insight, and dedication have allowed us to eliminate unnecessary processes and focus on what matters most—delivering value to our customers. She goes above and beyond to ensure we’re getting the most out of the system, and her proactive approach makes a huge difference. We highly recommend SpotOn to any business looking to grow with the right tools and the right team behind them. Pros Account management, support, uptime, unique equipment, and just how well it works. SpotOn has taken us to the next level. Cons Handhelds seem to have some issues with the emv’s failing. All of the equioment works great when it works. Review Source JP Jennifer P. Owner Restaurants Used the software for: 2+ years ### "Poor Customer Service" July 6, 2025 1.0 After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. Pros The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. Cons The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. Review Source Response from SpotOn July 10, 2025 Hi Jennifer -- while we appreciate your review, this is not what we like to hear about your experience. I have passed this along to our team who will reach out to assist. We sincerely apologize for any inconveniences and want to make things right. RW Rachel W. owner Food & Beverages Used the software for: 1-2 years ### "Bad overall system & product" April 4, 2025 1.0 Overall we would never suggest it to anyone. It is not the right system for bars/restaurants. Constant handheld issues caused our staff years of grief during busy times. Cards not going through, we had like 6 hot spots added all of which didn't help. We were told no contracts and that we could stop at any time but then we had to get new equipment which meant we had to sign a contract. Just bad business practices all around with constant changes and always causing problems. Our GM spends nearly 12 hours a week figuring out issues, calling CS and dealing with the constant problems. Pros One CS rep who helped with all our issues \[sensitive content hidden\]. She was always trying to help resolve our constant issues. Cons The set up, the handhelds never worked properly, the payment errors that we feared were losing us sales. I also didn't like that we didn't see deposits for 48 hours later. The cut off time is 6pm and every bar/restaurant is open past that which means we won't see funds for 2 days. In this industry cash flow is everything and this caused a lot of problems financially. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing SpotOn This started off as no contract (which we liked) but then you moved to a contract when we were forced to get new equipment. You were slightly less expensive Switched from [Harbortouch POS](https://www.capterra.com/p/118757/Harbortouch-POS/) It was terrible to deal with and this ended up being worse. Review Source Response from SpotOn April 8, 2025 Thank you for your feedback, Rachel. Will you please reach out to me directly at laurenr@spoton.com so we can help make this right? JK James K. Chef Owner Restaurants Used the software for: Less than 6 months ### "Run, don't walk away from this company " August 10, 2025 1.0 They are unethical, sadly they misrepresent their product. The sales team was bad, the white glove install was done by a third party that doesn't know the software or hardware. Miserable experience. Pros To be honest, nothing. Everything we were told the system will do, it didn't (doesn't). We get no answers when we are promised callbacks, on hold for literally hours. I guess those would be the good points, and they aren't good. Cons Sales Rep was new and not trained fully on the product he represented, made promises of what the system will do, it doesn't in nearly all cases, The system crashes, it always shows us as being closed when we aren't, customer service knows very little about the product and can't solve problems, tell you 48 hours, how can you wait 48 hours to solve a problem with your point of sale? It has taken 2 months to address our issues and they still aren't resolved. This has been a nightmare, a complete and udder nightmare. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Promises from sales rep that were found to be not true. We will go back to Square. Review Source Response from SpotOn August 12, 2025 Hi James -- while we appreciate your review, this is not what we like to hear about your experience. I have passed this along to our team who will reach out to assist. We sincerely apologize for any inconveniences and want to make things right. CV Chris V. District Manager Food & Beverages Used the software for: 2+ years ### "District Manager" September 19, 2025 5.0 Pros SpotOn helps our restaurants run more efficiantly. \[sensitive content hidden\] is one of the most helpful person working at SpotOn. Cons Sometimes it's hard to get customer service on the weekend. If our system goes down it is hard to get someone that knows how to fix the problem. Switched from [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) Looking for a better system. Ours was very outdated. Review Source Response from SpotOn September 22, 2025 Thank you for sharing your experience! We’re so glad we are able to provide thorough support. We are proud to partner with you and your business! FE FREDDIE E. manager Automotive Used the software for: 1-2 years ### "great service over all" November 20, 2025 5.0 Pros great service and fast response to issues and also easy to use devices. I been using this system now for 4 years and it is good to me Cons need offer more 3rd party vendors to connect to give customers options such as affirm and Klara and other financial institutes Review Source Response from SpotOn December 8, 2025 Thank you so much for the kind words, Freddie! We’re thrilled to hear our service and easy-to-use devices have been serving you well over the years. We truly appreciate your loyalty and are always here to help whenever you need us! CC Cindy C. Chef Owner Restaurants Used the software for: Less than 6 months ### "Better than many" May 13, 2025 4.0 Definitely better than my last system, but not everything it was sold to be. Things I was assured were great end up with caveat. Pros 24/7 Customer Service Good working reports Fast "fixes" for most things KDS is interactive and so easy to read compared to others Cons POS main screen slow and not touch sensitive as it should be Menu build not handled as well as I would have liked and as I was assured it would be End of Day functionality is troublesome every day Alternatives considered [Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/)[Shift4](https://www.capterra.com/p/70936/Shift4/) Reason for choosing SpotOn Credit card processing policies and the sales rep's personal interactions as a local and not just over the phone sales. Switched from [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) Hated TB. Absolutely the worst customer service anywhere, in any context. Review Source Response from SpotOn May 16, 2025 Thank you for your kind review, Cindy! We are proud to support you and your business. Please do not hesitate to reach out with anything you need from the SpotOn team. JD Judson D. Owner Operator Restaurants Used the software for: 2+ years ### "Great support team" June 20, 2025 5.0 Very happy with the product as we are opening a new location and using Spoton there as well. Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations. Pros Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of just about all aspects of our business. Cons Would like a little more flexabilty on the "Tip" suggestion/option on handhelds. maybe just a button that says "Click to enter Tip" and not force the "suggested" tip amounts Review Source Response from SpotOn June 24, 2025 Thank you for such a kind review, Judson! We are proud to work alongside you and your business! MT Madison T. Owner Restaurants Used the software for: Less than 6 months ### "GHOSTED and stuck in contract" February 10, 2025 1.0 Up until the day we signed the papers to begin service, everyone was very friendly and easy to contact. Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics. These included: No long-term contracts, in-person training, Door Dash integrations, 24/7 support, custom menu build, etc. We were told repeatedly that Spot On doesn’t have contracts like other merchant service companies. However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware, they told us they can match the offer and give us free hardware. But here is the catch, if you cancel services before one year, you have to pay the $5000 in hardware fees—AKA making it a one year contract. We decided it was still a good deal and so we signed off on it. After signing the contract, we were ghosted by pretty much everyone. We had our initial consultation, and then for three weeks we waited to hear back about one simple question to change the pricing. We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they sent the sales rep instead of an actual installer. The sales rep knew nothing about the software functionality and could not answer several of our questions. Instead, she referred us to online self-help videos and articles. We went “live” the next day and again, the sales rep was sent to train us instead of someone who was familiar with the system software. She arrived an hour late, after we were already open for business. By that time, online orders were already coming through the system and we had no knowledge or training to stop the orders or throttle the speed at which they were coming through. Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop. You can’t change them from the POS itself. Additionally, there were menu items listed for our online ordering that we do not even sell at our restaurant. We do not have a kids menu at all, and there were chicken tenders listed as a kids menu item available to order online. Our cafe is also still not listed on Door Dash. The Spot On system has been installed for two weeks now, and I STILL have no idea how to run my reports, we weren’t shown anything at all about the loyalty program included in our software, our employees are not able to clock in and out because the sales rep didn’t know how to add them into our system before we went live. The sales rep conveniently went on vacation the day after we went live and Spot On has STILL not sent anyone else to help us. I was told it would be an ADDITIONAL 3 WEEKS before someone can come back and provide proper training. I cant wait until our year is over so I cant find another provider. Don’t waste your time, don’t waste your money, don’t add to your stress as a small business owner. DO NOT TRUST SPOT ON with your small business. Pros Software seems adequate, but I'm not entirely sure because we still have not received sufficient training, as our sales rep promised. Cons Customer service is absolutely terrible. No guidance, no support, no training as promised. They literally installed the hardware and left us wondering how to use it. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing SpotOn Customer service, price, in-person training options, integrations Switched from [Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/) We were looking for more advanced features created specifically for restaurants. Review Source Response from SpotOn February 25, 2025 Hi Madison -- Providing a top notch customer experience is our top priority at SpotOn. For assistance, please contact us 24 hours a day at (877) 814-4102, or email us at support@spoton.com SP Servando P. CFO Food & Beverages Used the software for: 1-2 years ### "\[sensitive content hidden\] is the best!!! " February 27, 2025 3.0 I am not very happy with it. I think Toast and even Breadcrumb are much better POS systems. However, \[sensitive content hidden\] helps make things easier. Pros \[sensitive content hidden\]!!! I would leave SpotOn if she wasn't part of the company! Cons It’s not very user-friendly and could be improved a lot. Additionally, having to access multiple websites for different items is inconvenient. The labor reporting, clock-in, and clock-out features could be much better. Take a look at the one from Toast for comparison. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing SpotOn Price was the main factor. However, if I could go back in time, I would go with Toast. Switched from [Pixel](https://www.capterra.com/p/254962/pxlto/) Cloud storage. And we wanted to try a newer system. However, I think Pixel was great, and the switch was not needed. Review Source Response from SpotOn February 28, 2025 Thank you for your feedback, Servando. We are constantly evolving our tech and its capabilities to better support businesses. Please do not hesitate to reach out so we can best support you. Thank you for your review! PL Parish L. General Manager Food & Beverages Used the software for: 1-2 years ### "General Manager" August 21, 2025 5.0 \[sensitive content hidden\] is one of the best supporters (Customer & phone). He is fast and has a lot of knowledge. Pros Customer support. Phone support. Every time we called \[sensitive content hidden\] to help, if he is not there then he will call us back right away when he's available. Cons Scan payment. Scanner is sometime work and sometime not work at all. It took a little while to scan it. Review Source Response from SpotOn September 4, 2025 Thank you for your kind review, Parish! We're proud to partner with you and your business. SH Sonia H. Office Manager Medical Practice Used the software for: 2+ years ### "Good company to use" May 15, 2025 5.0 I have not had any issues with SpotOn. My payment are processed on time and my monthly statements are always correct. Pros Their accuracy and consistency with payments being processed in a timely manner. Cons the amount of the processing fees. This is of course with all companies, but it was all I can think of as a con. Switched from [Availity](https://www.capterra.com/p/68854/Availity/) the representative quoted a lower fee rate Review Source Response from SpotOn May 19, 2025 Thanks for your kind review, Sonia! We are proud to partner with you and your business. TS Tracy S. President Food & Beverages Used the software for: Less than 6 months ### "Works well so far" June 14, 2025 4.0 Overall, I am pleased with SpotOn so far. There have been a couple of minor tweaks and fixes needed but they were remedied quickly. Pros I like the streamlined look of the POS once it was installed. I also had a great onboarding specialist. Cons I am not happy with how there is little to no support with the integrations with SpotOn, specifically with ShoGo. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SpotOn I chose SpotOn over the alternatives because it seemed like the best fit for my business and what we need. The low payment processing fees were key. Switched from [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/) I switched systems to get a better rate for payment processing. Review Source Response from SpotOn June 16, 2025 Thank you for your kind review, Tracy! We're proud to partner with you and your business. JP Jason P. Owner Restaurants Used the software for: Less than 6 months ### "Want to make your job harder? Choose Spoton." November 27, 2024 1.0 Bad. Just very bad. Had issues with the hardware from day one. Hardware locking up, freezing and impacting work shifts and service. Software is worse. Truthfully, I don't think you could actually set out to build a system this bad on purpose. The East European code slingers that maintain Spoton have built a runaway software "system" that makes a restaurant's job harder - not easier. Pros To be honest, after using it, we found nothing to be as we had expected. Moving from Toast, we sought a more modern architecture and better support, but found neither. Cons The architecture of this software is a mess. Half a dozen sub-domained web apps masquerading as one system. Managing your restaurant requires logins across multiple apps with functions spread out illogically across them, too. Terrible. Had us pining for Toast within days (altho Toast too is long in the tooth from a software perspective). Support is as inefficient as the system design. You call or email and when you speak with someone, it's not to solve your problem but is instead to set up an appointment for someone to diagnose your issue. If you need urgent help, forget it. As with using the system, everything takes longer than it should. This is a cash grab for the company; sign up as many as possible, sell. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SpotOn Ultimately, we have now moved quickly from the disaster of spoton to Square. Very happy thus far. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Toast support was horrible and the system is getting old. Wanted a more modern system, better support. Review Source Response from SpotOn December 6, 2024 Customer feedback is critical to inform our product roadmap. Due to feedback like yours, we recently rolled out single sign-on, enabling customers like you to log-in and navigate to any of our solutions using one login and password. Additionally this year we invested in rolling out new custom hardware designed for stability and reliability. Ensuring a smooth user experience that enables fast processing and easy order taking for our customers is our number one focus! KC Kate C. Director of Events and Community Engagement Hospitality Used the software for: 1-2 years ### "Wish we found SpotOn sooner! " April 4, 2025 5.0 It was a game changer for our business. We used micros before and this is night and day improvements and ease of training, improvements and edits. Pros \[sensitive content hidden\] customer service! Also the reporting capability and customizable user interface. Cons I wish that improvements were faster to develop. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Because micros is an abomination - hard to edit, impossible customer service, archaic and all around awful. Review Source Response from SpotOn April 8, 2025 Thank you for your kind words, Kate! We're so proud to partner with you and your business! LP Louis P. Facilitator Restaurants Used the software for: 1-2 years ### "St Marguerite" April 27, 2025 5.0 Awesome experience. Fast response time and knowledge of product Pros Awesome sales person Mr. \[sensitive content hidden\]. Excellent response time and customer service. Cons Nothing bad to report. Product is great. Would recommend to anyone Review Source Response from SpotOn April 28, 2025 Thank you for your kind feedback, Louis! We are excited to partner with you and your business! TE Tony E. Finance Manager Restaurants Used the software for: 6-12 months ### "SpotOn on Support" April 5, 2025 3.0 Overall satisfied with the product but support systems are not there!!! I have asked to speak to senior leader for SpotOn with no response or follow through to resolve issues. Pros The spot on POS is very easy to use and provides good reports to assist with operations Cons SpotOn on support is probably the worst support with poor follow through. Also, you don’t have a main account representative to good to assist you with resolving concerns. I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to quickbooks, and tax calculation of daily/monthly sales. Review Source Response from SpotOn April 8, 2025 Thank you for your feedback, Tony. Will you please reach out to me directly at laurenr@spoton.com so we can help make things right? KS Kal S. Owner Restaurants Used the software for: 2+ years ### "\[sensitive content hidden\] Rocks" March 14, 2025 5.0 Very pleasant, I would like to give a shout out to \[sensitive content hidden\] for ALWAYS coming thru for us. We sincerely appreciate her dedicated commitment to our business needs. She is truly an asset to the company Pros The way they jump into action when you need assistance. Cons Sometimes the network has a glitch, but that's technology for you sometimes. Review Source Response from SpotOn March 20, 2025 Thank you for your kind words, Kal! We're so proud to partner with you and your business! BW Brenda W. Partner Food & Beverages Used the software for: 2+ years ### "Appreciate you all" January 23, 2025 5.0 Our Customer Service experience has been amazing. \[sensitive content hidden\] goes above and beyond to help our business. We truly appreciate her and all she does for us. Thank you! Love how support understands we are not a business designed for this software but work with us to grow the opportunities. We appreciate you all so much. Pros Customer Service and Support are super helpful. If they don't know the answer they will find out. Cons Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us. They have since redeemed themselves. Review Source aS aaron S. Owner Restaurants Used the software for: Less than 6 months ### "Excellence " April 10, 2025 5.0 Excellent, not pushy, no pressure, just efficient personal service. Pros SpotOn has returned POS to a personal level of service. It has been a real pleasure meeting people and working together to achieve our goal of an amazing, efficient and simple POS system. Cons I'll let you know when I figure that out. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing SpotOn The whole host of management tools are available at a reasonable cost all administered by one company. Review Source Response from SpotOn April 15, 2025 Thank you for your kind feedback, Aaron! We are excited to partner with you and your business! JS Joe S. Owner Restaurants Used the software for: Less than 6 months ### "Updating a POS is inevitable, change is scary but the transition to SpotOn was seamless. " March 25, 2025 5.0 Every interaction with any team member, sales, installation, or on zoom conference has been pleasant and professional. Overall positive experience all around. Pros Customizable and easy to learn how to use. Cons Big learning curve, however it all makes absolute sense. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing SpotOn Customer service is a high priority to our restaurant. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Dual pricing function and I am a new owner. Review Source Response from SpotOn March 26, 2025 Thank you for your kind words, Joe! We're so proud to partner with you and your business! DS Dannon S. owner Automotive Used the software for: 1-2 years ### "Good company" January 31, 2025 5.0 Customer service is good. Very responsive. I like the product that we use. Pros They had a local representative. Customer service is good -- never had an issue.s Cons No issues that I know of at this time. Works fine. Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) Prices went up. Wanted to switch to a cash program. Representative came around. Review Source Response from SpotOn February 3, 2025 Thank you for the positive feedback, Dannon! We're happy to be a part of your success. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.