# Silvertool CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Silvertool CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/197476/retool/reviews

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# 

 Silvertool CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Silvertool CRM

## What is Silvertool CRM?

CRM SILVERTOOL is fully customizable and allows you to create your own Full-Web CRM applications without programming, thanks to a range of extremely powerful tools, which will adapt to each of your specific needs. Get your free demo so we can tell you more about it! A custom-tailored software solution for the price of a ready-made !

## What is Silvertool CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Business Management](https://www.capterra.com/business-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€43

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Silvertool CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://silvertool-crm.fr&name=Silvertool CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Silvertool CRM

4.4 (8)

VS.

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

€43

Per Feature, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (8)

Ease Of Use

4.0 (18,101)

Value For Money

4.5 (8)

Value For Money

4.0 (12,790)

Customer Service

4.7 (7)

Customer Service

4.1 (14,022)

## Silvertool CRM alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Highest Rated

[4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/197476/Silvertool-CRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Import/Export

Import and export data to and from software applications

Document Management

Store, manage, and track all electronic documents in a centralized location

Silvertool CRM 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Plan and coordinate all the resources, costs and time needed to execute assignments

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

Free Trial

Basic

€43.00

Per Feature,Per Month

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

ABBYY Business Card Reader](https://www.capterra.com/p/164896/ABBYY-Business-Card-Reader/)[

Yousign](https://www.capterra.com/p/182052/Yousign-On-Demand/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(4)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OK

Onur K.

Channel Sales Manager

Information Technology and Services

### "All in one custom CRM creation platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2022

Pros

Silvertool CRM is our turnkey solution for creation of our own internal CRM which is directly built for our needs.

Cons

Silvertool CRM's support team should return to the support requests in faster time period.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FC

franck c.

dirigeant

Semiconductors

### "solutions d'informations et de suivit "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2021

Cette solutions me permet de préparer ma route facilement Lors de discutions commercial avec les clients, nous avons l'ensemble des informations sur la fiche client. le CA les reclamations le temps des techniciens les alertes

Pros

suivit du ca client en permanence partage d'information avec l'ensemble des collaborateurs suivi des réclamation

Cons

Il serait bon de pouvoir, dans la fonctionnalité société google map de ne pas etre limité en nombre de points

Reasons for choosing Silvertool CRM

la simplicité d'utilisation, et la possibilité de transférer les informations avec sage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

florent d.

fdulcey@baron\*sas.fr

Electrical/Electronic Manufacturing

### "Une solution adaptée à des petites structures"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 3, 2021

Pros

La fluidité de navigation et la lisibilité des fiches "sociétés"

Cons

Les extractions de fichiers sont compliquées

Alternatives considered

[EBP CRM Pro](https://www.capterra.com/p/182023/ebp-CRM/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alexandre S.

Responsable Logistique

Design

### "Avis sur Silvertool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2021

Cela permet une meilleure utilisation de l'information et une bonne gestion des contacts

Pros

La possibilité de le paramétrer comme bon nous semble et l'utilisation mobile

Cons

Beaucoup de correction à faire quand on ne l'utilise pas en France

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

roux a.

gerant

Paper & Forest Products

### "silver pour woody"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 2, 2021

Pros

Une approche plus fonctionnelle , plus prés de la réalité des besoins utilisateurs, un developement spécifique plus instinctif

Cons

des fonctionnalités sur les memo ou texte pas toujours simple les intégrations email et les synchro Outlook toujours lourdes

Reasons for choosing Silvertool CRM

meilleur rapport qualité prix, le plus adapté à nos besoins

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Marine G.

Assistante de direction

Staffing and Recruiting

### "Logiciel indispensable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 2, 2021

Silvertool nous permet une gestion globale de la relation client, il nous permet également une gestion des agendas de façon plus collaborative. Cela nous permet de disposer à tout moment de l'historique client, des actions de menées, des coordonnées du client ainsi que des factures et devis émis. Ce CRM est notre outil de référence permanent.

Pros

Le logiciel est facile d'utilisation est permet une gestion complète grâce à ses fonctionnalités variées. Elle permet une gestion des différentes tâches au quotidien dans l'entreprise.

Cons

la fonctionnalité campagne Marketing est selon moi peu évidente à utiliser et peu pratique. De plus une application mobile serait utile lors des déplacements, ou simplement pour une consultation sur smartphone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Sarah A.

responsable administratif

Import and Export

### "Le logiciel efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 13, 2021

L'utilisation de MySilvertool est essentielle et vitale pour notre travail quotidien. Il est impossible de gérer les commandes sans ce superbe logiciel. J'ai gagné du temps et de l'énergie en l'utilisant. Un grand merci!

Pros

J'apprécie la simplicité et la facilité d'utilisation de MySilvertool dans toutes les fonctions quotidiennes. Un outil agréable et efficace.

Cons

Rien à signaler pour le moment. Les fonctions me conviennent parfaitement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NE

Najat E.

Directrice

Computer Software

### "Simple et intuitif"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 10, 2021

Nous gagnons en productivité au quotidien : du suivi commercial à la gestion de la facturation, au suivi du paiement, Silvertool, nous apporte, avec beaucoup de simplicité, en quelques clics, une vision complète de notre base.

Pros

la facilité d'utilisation, la lisibilité des informations en un clic.

Cons

A ce stade, nous n'avons pas de point négatif identifié.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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