# MyTrucking Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MyTrucking the right Trucking solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197483/MyTrucking/reviews

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MyTrucking

4.8 (37)

[View alternatives](https://www.capterra.com/p/197483/MyTrucking/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Reviews of MyTrucking

Ease of use

4.8

Customer Service

5.0

## Pros and Cons in Reviews

ED

Ellen D

General ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years.

“We've been using MyTrucking for nearly 10 years, and its simplicity is what stands out most.“

May 20, 2025

TP

Tracey P

General ManagerFarming, 2 - 10 employeesUsed the software for: More than 2 years.

“Simplicity and able to integrate into Xero.“

February 13, 2024

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joe D.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "My Trucking TMS"

April 6, 2026

5.0

My Trucking software has been an incredible product and has genuinely helped scale our transport business. It has streamlined our entire workflow, freed up a lot of manual admin and double handling, and made day-to-day operations far more efficient. One of the biggest benefits has been the transparency it provides our customers, giving them clear visibility and confidence throughout the delivery process while also providing digital pod's. Since implementing My Trucking TMS, we’ve been able to focus more on growth and less on paperwork. Highly recommended for any transport company looking to modernise and improve efficiency.

Pros

Cost effective and user friendly TMS. Integrates well with MYOB. Offer's great customer support and Ollie the bot is remarkable.

Cons

I would like to see a print connote and label option. Best suited for Bulk haulage and carting by tonnage. Will work for taxi truck but not great for road freight.

Review Source

Response from MyTrucking

April 9, 2026

Thanks so much for the great review Joe. Real life experiences are what others are looking for when looking for an honest solution. We appreciate your feedback - It truly makes a difference. Cheers, Crystal and the MyTrucking team.

PG

Pip G.  
Directo  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Dispatching job jobs has never been easier"

December 28, 2025

5.0

For years I was using a dispatch system which was just simply text messages and emails. It was hard to keep track of hard to time manage and I had no dashboard about what I was making. I found My Trucking a few years ago and I’ll be honest. I was pretty hesitant at first but the fact they had a 14 day free trial worked really well for me. I gave it a go just fantastic. My time management was back. I actually had the ability to dispatch job and within minutes I knew it had been accepted when the icon changed colour and my driver had accepted the job. My customer is also enjoy it for the fact that my drivers can upload photos before and after delivery they can see real time start and finishes. It’s just made dispatching and connect connecting with my customer as a whole lot easier.

Pros

My favourite thing about My Trucking is the fact that even though some of my guys can’t read and write that well they’re able to utilise it very easily on their own individual devices. Snapdragon also works over the top of it so it will read what needs to be said out loud.

Cons

Personally it’s the colour scheme. I like working with dark backgrounds. This is all in white but that’s a hearsay other than that. The price is pretty good.

Alternatives considered

[Towbook Management Software](https://www.capterra.com/p/94188/Towbook-Management-Software/)

Reason for choosing MyTrucking

Simplicity it’s as simple as that. It was easier to set up easier to use.

Switched from

[Towbook Management Software](https://www.capterra.com/p/94188/Towbook-Management-Software/)

I was looking for something that was a little bit easier to use

Review Source

Response from MyTrucking

April 9, 2026

You are amazing, Pip. Thanks so much for your great review of MyTrucking. Simple is always our aim, so it is great to hear we are hitting the mark. We really appreciate your support and the time you have taken to share your experience. Reviews like yours genuinely help other transport operators who are looking for a simple, honest job management solution. Thanks so much. Crystal and the MyTrucking team.

MS

Mike S.  
Managing Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Truck Moves NZ"

May 19, 2024

4.0

Very good, although latest update has caused more data entry for us (maximum 8 lines for jobs).

Pros

Administration, link to Xero, App functionality.

Cons

It isn't perfectly suited to our particular type of trucking business.

Switched from

[ProWorkflow](https://www.capterra.com/p/77208/ProWorkflow/)

Compatibility with Xero and the driver App.

Review Source

Response from MyTrucking

May 29, 2024

Thank you for your review Mike, We love the link we have with Xero too, it just makes everything so much easier! We appreciate your feedback and will continue to take it on board when we develop future features. Many thanks from all of us here at MyTrucking

EF

Emily F.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Returning Customer"

February 16, 2024

4.0

Dealing with the team here is always so easy, great communication and easy to touch base with a team member for any problem that may arrise.

Pros

Ease of use for dispatching and tracking work loads for vehicles. Amazing and simplistic invoicing integration with xero

Cons

no real cons just a few things I feel could make this system even better, which would be the addition of a calendar view for the dispatch and possible a prestart/ precheck system for vehicles.

Switched from

[vWorkApp](https://www.capterra.com/p/118760/vWorkApp/)

Lack of communication from the technical support, not following through with things that were going to be fixed sorted or set up.

Review Source

Response from MyTrucking

February 19, 2024

Thanks for the Fab review Emily! We love that you find the integration with Xero amazing and simplistic. We pride ourselves on being able to offer real-time support for our MyTruckers, keeping things as easy as possible while also offering great value with our communication. We are adding great features all the time, I know some of these will make you and the team very happy. Watch this space! Cheers Emily, Crystal and the team at MyTrucking

SV

Scott V.  
Workshop Manager Transport Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "MyTrucking simplicity at its best"

October 31, 2023

5.0

Overall I have no complaints, and I definitively can say I recommend them 200%

Pros

MyTrucking is a very simple effective system that makes life easy for dispatchers and drivers, it is very easy to get customers and staff into using it. It has great features and can be used anywhere.

Cons

I cannot pinpoint anything at the present moment

Switched from

[JobPro Technology](https://www.capterra.com/p/161442/JobPro-Technology/)

The backup support is exceptional, Mytrucking worked with me in the beginning to import our database.

Review Source

Response from MyTrucking

November 1, 2023

Thank you for your great review of MyTrucking Scott. Simple and Efficient is our aim, it sounds like we've hit the nail on the head for you and the team. We are proud to offer great support to our customers, our goal is to help you succeed. A 200% recommendation sure show's that success has been achieved! Thanks Scott, from all of us here at MyTrucking.

ED

Ellen D.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Reliable, User-Friendly, and Powerful – A Must-Have for Transport Operations"

May 20, 2025

5.0

Overall, our experience has been excellent. It’s a reliable and efficient system that suits our business perfectly. The support team is always quick to respond and genuinely helpful. MyTrucking has evolved with our needs over time, and we’d happily recommend it to any transport or logistics business looking to simplify their operations without sacrificing depth or flexibility.

Pros

We've been using MyTrucking for nearly 10 years, and its simplicity is what stands out most. It's incredibly user-friendly for both our admin team and drivers, and the customer portal has been a real hit with our clients. The seamless integration with our invoicing system has saved us countless hours in admin, streamlining our entire workflow. The reporting capabilities and historical data access are also powerful features when you need more in-depth insight.

Cons

Honestly, there's not much to report on when it comes to "What did you like least about MyTrucking" Any time we've had a question or minor issue, the MyTrucking sales or support team has been straight onto it—always responsive and helpful, with everything typically resolved within 24 hours at the latest. Their service really is second to none.

Review Source

Response from MyTrucking

July 13, 2025

Thank you so much Ellen, for your amazing review and for trusting MyTrucking for nearly a decade. We're thrilled that our simple, user-friendly system has helped streamline your operations and supported your team so well. A special thanks for recognising our support team. We take real pride in being responsive and helpful, and your feedback means a lot to us. At MyTrucking, we’re committed to delivering a system that just works, so it’s fantastic to hear this has been your experience. Thanks again for your support and recommendation!

LC

Luke C.  
MD  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "A must have for any transport business"

September 6, 2025

5.0

Absolutely five star service, and a fantastic logistics program. The program integrates everything you would want from a logistics platform, ensuring load details are easily accessible for planners and drivers. It also minimises the time taken to raise invoices, and is perfectly compatible with Xero Accounting. Since turning to MyTrucking 18 months ago they have developed several updates all of which have improved the system drastically, and the team there are always willing to listen to any needs or requirements that you have.

Pros

My trucking is easy to use and has been easily integrated into my business. Drivers have also found the app very useful and easy to use. I would highly recommend to any current or aspiring transport company.

Cons

N/a I can honestly say that there is not anything I dislike about mytrucking. It has enabled my business to grow since using it, and freed up many hours in my week.

Review Source

Response from MyTrucking

September 10, 2025

Thank you for your outstanding review of MyTrucking Luke! I have shared your feedback with our team. We all love to hear from our customers, and this feedback really got the good vibes flowing. As always, we'll continue to offer 5 star support and we'll keep those updates coming!

HS

Helen S.  
Director  
Farming  
Used the software for: Less than 6 months

### "An intuitive system that is user Friendly at all computer skill levels."

April 27, 2025

5.0

We have been using MyTrucking for nearly six months now and are getting into the groove, finding new applications that utilise the data generated. It's brilliant to know that help is just a message away!

Pros

Easy to get the load info to our driver, and intuitive to use for all computing skill levels. It's also brilliant to capture photos on the job and send the photo links with the invoices. I really appreciate that multiple users can be on our MyTrucking at the same time - the administration user doesn't have to wait for the logistics user to finish. Also the interfacing with Xero saves so much time!!

Cons

Tweaking the database to get started - in saying that, the team at MyTrucking went above and beyond to assist us as much as possible!!

Review Source

Response from MyTrucking

April 30, 2025

Thank you so much for your fantastic review, Helen! We’re glad to hear MyTrucking is making things easier for your team and that our support has been helpful. It’s great to know you’re discovering new ways to use the system-please reach out any time if you need assistance. We really appreciate your feedback and your support

AM

Alice M.  
Logistics Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "So easy to use!"

July 3, 2025

5.0

I have worked so many systems over the years that have been overly complicated and glitchy but My Trucking simplifies everything. Even the least tech savvy user would be able to use this system with minimal training.

Pros

My Trucking is so easy to use and the support that you get from the team is incredible. I highly recommend this product for anyone looking for a simple and effective way to manage your trucks.

Cons

I like everything about it. I had a question this morning and \[sensitive content hidden\] showed me the best way to use the system to suit my needs.

Review Source

Response from MyTrucking

July 7, 2025

Thanks so much for the incredible review Alice. We pride ourselves on providing honest, helpful support, as well as a simple solution for our trucking community that just works! It's great to hear we are hitting the mark for you.

MM

Melissa M.  
Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Totally Rate MyTrucking"

April 27, 2025

5.0

Great! If there has ever been a problem or have needed help, the team is quick to help and get it sorted without any issue

Pros

Easy to use for dispatch and drivers. Simple and stressless

Cons

Would be nice to arrange the jobs for drivers in order of which we would like them completed for their day, without putting times beside them.

Review Source

Response from MyTrucking

April 30, 2025

Thanks so much for the fab review Melissa. Simple and stressless is our aim, sounds like we've hit the mark! Keep posted for new features coming, I'm sure they'll help a lot with arranging your jobs.

TP

Tracey P.  
General Manager  
Farming  
Used the software for: 2+ years

### "Simple easy system that cuts out alot of paperwork"

February 13, 2024

5.0

It has made our day to day business automated. Support are very forthcoming and resolve any issues quickly.

Pros

Simplicity and able to integrate into Xero.

Cons

Can't think of anything right now, we have adapted our business to suit the system

Reason for choosing MyTrucking

Cost and the other system had alot of functions we would never use.

Review Source

Response from MyTrucking

February 14, 2024

Thank you so much for the great review Tracey. We love to keep things simple while also offering a solution that just works! Cheers, Crystal and the MyTrucking team.

NF

Nicki F.  
Office Admin  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Just do it!"

March 13, 2024

5.0

We've been using MyTrucking for over 7 years now and we haven't looked back. The staff are so friendly and easy to work with. The set up was quick and painless. Anything we have needed over that time has been dealt with super quick. We have and would recommended this system to anyone.

Pros

It's just so easy to use. Dispatching, Invoices, Reports, it has everything we need plus it saves time. Our drivers find the app easy to use also.

Cons

No cons from us at this time but the team are quick to resolve them when they do popped up.

Review Source

Response from MyTrucking

March 18, 2024

Hi Nicki, Thanks so much for the fab review! It sure sounds like we've hit the nail on the head with Simple, Easy and always having real support available when you need it. It's great to have you as part of our MyTrucking family. Thank you, Crystal and the team at MyTrucking

RM

Rachel M.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Converted Family Business"

February 13, 2024

4.0

Pros

How easy it is to use, my father is 73 and can work the system with ease.

Cons

No complaints at present, all queries/issues are answered quickly.

Review Source

Response from MyTrucking

February 14, 2024

Thank you so much Rachel. I've shared the quote about your father with our team. We love it! Cheers, Crystal and the team at MyTrucking

BM

Brad M.  
Director  
Chemicals  
Used the software for: 6-12 months

### "Rainbow Septic Tank Review"

April 28, 2025

5.0

Very user friendly and easy to use.

Pros

Simple and efficient, also integrated with Xero.

Cons

Don't have anything.

Review Source

Response from MyTrucking

April 30, 2025

Thank you for the great review Brad. Your support means a lot. Simple and Efficient are 2 of our company values, along with Customer and Family. So it sure sounds like we are hitting the mark there. Thanks Brad.

JS

Joe S.  
Transport Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Dispatch made easy"

August 11, 2024

5.0

Great, So much easier than the old diary method!.

Pros

the ease of use, the visibility for all office staff to see what is happening. Driver app makes easy giving directions for jobs.

Cons

the reliance on the internet, but its made us upgrade this to try and combat problems

Review Source

Response from MyTrucking

September 25, 2024

Thanks so much for the fab review you gave MyTrucking Joe. "Dispatch made easy" is a fab catchline! We are glad that we've really made a difference for you.

WR

Wesley R.  
owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "WR Transport wouldnt use anything else "

July 30, 2024

5.0

10/10. So far we have found everything very easy.

Pros

Simple for our drivers to use, as the older drivers say nice big font to be able to read.

Cons

Would be great when first starting that maybe someone comes out in the first month to help with set up and staff questions. Did find the call function great

Reason for choosing MyTrucking

we were old school before using paper everyday until Trax told us about this

Review Source

Response from MyTrucking

August 5, 2024

Thanks for the Fab review Wes, sounds like we've hit the mark! We are continuing to develop MyTrucking to offer the most value while keeping the system nice and simple. Just the way we like it. Cheers, Crystal and the MyTrucking team.

JH

Judith H.  
Accounts Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "MyTrucking Review"

February 13, 2024

5.0

It took time to set up but once the work was put in it has been great to work with. Knowing that we have the support of MyTrucking for any problems within 10 minutes has been great.

Pros

We would not be able to operate our business as it has grown bigger without MyTrucking. How easy it is to use once it is set up. I no longer having to manually enter invoices into Xero which use to take me hours each month. I can now spend that time in refining MyTrucking.

Cons

I find not being able to have multiple locations on one job a hinderance but I understand that this is being worked on. Not being able to use the back arrow in some screens annoying. Not being able to find jobs by searching the product. Not being able to group products under the client. This would be useful if someone else has to step in who is not familiar with how it has been set up.

Reason for choosing MyTrucking

We were introduced to MyTrucking by a client. It was great to have it to trial before going ahead. We didn't consider any other products

Review Source

MT

Mike T.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Get on Board"

October 31, 2023

5.0

I can't speak highly enough of the product It has allowed me to be able to run my business and, dare I say for me, eliminate the need for office staff as I can do the lot. Having said that, in a much larger business, My Trucking would be an absolute standout in any office, from the Despatch to the Office clerk who takes care of the completed work so it can be invoiced. You have nothing to lose and everything to gain by giving it a go. If you are thinking I sound like I work for My Trucking, I don't I am just a very happy customer that knows a good thing when I see it.

Pros

It doesn't matter what kind of business you have. When you customise this for your business, you will wonder why you didn't get it years ago. It really is simple to use. I wanted to go paperless in the office, and this absolutely helped me achieve that. When I am out in the trucks and in between loads, I am on the Laptop invoicing, Doing bank reconciliations and taking bookings for more work.

Cons

I have been with My Trucking for over two years and if I had one regret it is that I didn't know about it sooner. This will streamline your business.

Review Source

Response from MyTrucking

November 2, 2023

Wow Mike! Thank you so much! You have highlighted everything we are proud of, everything we have tried so hard to achieve for you and our fellow truckers. MyTrucking is all about keeping thing's simple, transparent, efficient and easy. We will continue to develop and deliver, so your MyTrucking life just keeps getting better! From all of us here (and a special thanks from the top) THANK YOU!!

AP

Annabel P.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "My Trucking is the Gold Standard for Transport Operations"

October 31, 2023

5.0

Fantastic partner to work with and develop our business behind the scenes.

Pros

We love the ability to be able to communicate directly with drivers and confirm their tasks and as soon as the load is delivered, we can get a POD immediately via photo. We are also finding the real time measures of income invaluable.

Cons

We would benefit from being able to record multiple fuel levies available for multiple Customers and multiple months. We have Customers with different Fuel Levy calculations but presently, My Trucking can only offer one figure for the current month.

Review Source

Response from MyTrucking

November 2, 2023

Gold Standard! I think I'll print this and frame it for the office! Thank you Annabel, and also for the feedback, keep it coming! We gather all feedback and our product team reviews each request. We want to make sure you are getting what you need from MyTrucking, and also a bit of what you want. We appreciate our Trucking family, we wouldn't be here without your valuable insights and support. Thank you from all of us here at MT HQ

CD

Chris D.  
Agronomist/Logistics Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Review"

October 24, 2023

5.0

Exceptional. I have recommended it to a few others now, the main benefit that draws people in is the exceptional support on startup with the ease of setup and entering your real data in the trial period.

Pros

Just about everything. Ease of use to staff is exceptional

Cons

The fact you can’t see multiple lines entered on the dashboard as one job on the app. Likewise, you can’t enter the one job with multiple lines on the app.

Review Source

Response from MyTrucking

October 25, 2023

Thanks for your review Chris & feedback. Love all the 5 star ratings thankyou. We pride ourselves on our exceptional support, and helping people get setup and underway so quickly. Thankyou! Your comment re multiple lines/rows per job - this is something we will be looking into down the track to see how multiple rows/lines can be shown together on the mobile app, inclusive in the one job. We have just recently rebuilt and released a new version of the mobile app, so going forward it will be much easier to make changes to the mobile app, as the multiple rows/lines is a significant change to the programme. Thanks for your continued support over the years.

SP

Shane P.  
Director Driver  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Ease of trucking"

May 18, 2024

5.0

Nothing but brilliant I recommend to everyone

Pros

It's just a great system and easy to use

Cons

Nothing there are no faults with it its so easy

Review Source

Response from MyTrucking

May 29, 2024

Thanks for the great review Shane. Easy is just what we are all about, sounds like we've hit the mark. Many thanks from all of us here at MyTrucking.

JM

Julie M.  
Office Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I Was New To The World of Trucking!"

November 26, 2023

5.0

It has been great, always new things to learn, new updates coming through and it is easy to make contact when I'm stuck.

Pros

Simple to use, love the search function and can't do without the Reports

Cons

No real cons, I do find it sometimes times out if not used for a while

Reason for choosing MyTrucking

My Trucking was already being used when I started work here, however I've never heard of any alternatives.

Review Source

Response from MyTrucking

November 28, 2023

Thank you for you fab 10/10 review Julie. You're a star! It's great to hear that you came into a business that already uses MyTrucking and were able to pick it up so easily. Simple is what we are all about, and we love to hear how we make our wonderful customers lives easier.

SL

Sara L.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "MyTrucking equals paperless"

October 31, 2023

4.0

Excellent - good communication and easy to use

Pros

Easy to use and clear to see what jobs we have and have done. Easy run reports to keep tally of job progress. Easy to communicate with drivers for their loads.

Cons

Rates entered in MyTrucking don't always transfer over to MYOB

Review Source

Response from MyTrucking

November 2, 2023

Thank you so much for your great review Sara. We love that you find MyTrucking Easy to use. We are all about simplicity around here. We see a problem and do our best to find a simple, effective solution! Please feel free to reach out to the team with any feedback, we take it all on board and do what we can to make your life easier

RL

Robert L.  
Managing Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Lilburn Transport"

November 5, 2023

5.0

Pros

The daily run sheet booking of jobs and planning makes it effortless for dispatch and drivers app. Also, other features been able to integrate with other tracking and accounting software. Keep up the great work team Mytrucking.

Cons

Keep up the great work team Mytrucking.

Review Source

Response from MyTrucking

November 14, 2023

Thank you so much for your 10/10 and 5 star review. We love that MyTrucking has made booking and planning effortless for your dispatch and driving team, what a great word, Effortless!! We sure so pride ourselves on providing a real solution for our trucking community. Thanks Robert, from all of us here at MyTrucking

TN

Tess N.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Gizzyonthego & Te Tia Transport"

October 26, 2023

5.0

Time saving for the office, accuracy assured, peace of mind with photo PODS

Pros

MyTrucking has been fantastic we would not be where we are today without it. Admin can see immediately what work is completed and when.Delivery notifications are fantastic.Populating into accounting software.Easily access work history.Fantastic report options.Portals

Cons

MyTrucking updates mean it just keeps getting better

Review Source

Response from MyTrucking

October 29, 2023

Thank you for your great review of MyTrucking Tess. The plan right from the get go was to make life for our customers just that bit easier. Hearing the benefits of transparency, accuracy, time saving and the best one Peace of mind! that you have gained by bringing the MyTrucking system into your business, is exactly what keeps us doing what we are doing. Love it! Thank you Tess. Crystal and the MyTrucking team.

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