# Deliverect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Deliverect Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/197514/Delivery-Management-Sofware --- # Deliverect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Deliverect ## What is Deliverect? Deliverect is a global retail technology company that connects online ordering channels directly to in-store operations at enterprise level, serving more than 70,000 restaurant locations worldwide. With an API-first platform and over 1,000 certified integrations, Deliverect streamlines digital ordering across dine-in, carry-out, drive-through, delivery and catering. By leveraging AI-driven innovation, Deliverect empowers restaurants to anticipate demand, recover lost revenue, and grow smarter at scale. The company processes 30 million API calls daily, has powered 1+ billion orders to date, and is trusted by many of the world’s largest and most innovative restaurant brands ## What is Deliverect used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Deliverect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://deliverect.com&name=Deliverect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Deliverect 2.5 (11) VS. [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting Price Contact vendor Starting Price $499 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (11) Ease Of Use 4.7 (99) Value For Money 2.2 (11) Value For Money 4.4 (97) Customer Service 2.3 (11) Customer Service 4.6 (98) ## Deliverect alternatives [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197514/Delivery-Management-Sofware/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 2.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 2.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Kitchen/Menu Management 2.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Reporting/Analytics 2.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data For Restaurants 1.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Serves restaurants Order Tracking 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Deliverect 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronically collect payments for goods or services Serves restaurants Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Search and filter data across systems to locate required information by entering keywords or certain criteria Generate separate bills for various meals and combos within a complete order Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 2.6 (11) 2.6 Based on 11 reviews ## Pricing Value for money 2.2 (11) ### Starting price Contact vendor for pricing Free trial available Value for money 2.2 (11) 2.2 Based on 11 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Restroworks](https://www.capterra.com/p/142877/Restroworks/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[ Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (11) 2.3 Based on 11 reviews ## User reviews Overall rating 2.5 Based on 11 reviews Filter by rating 5(2) 4(3) 3(0) 2(0) 1(6) Mentioned topic Sorted by most recent MS Mounim S. Ristoratore Restaurants ### "Il peggior servizio di integrazione in commercio " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 10, 2024 Mai più. Mesi e mesi persi. Zero professionalità Pros Niente, pessimo non lo consiglio a nessuno. Solo problemi dal primo giorno Cons Integrazione piena di errori, spesso perdevamo ordini sopratutto con Glovo, quando arrivavano arrivavano con importi incorretti. Assistenza quasi inesistente. Rimborsi figurarsi, quando chiedi di essere rimborsato mi è stato detto che io comunque il servizio l’ho usato. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Reasons for choosing Deliverect Perché sono stati più bravi a venderlo che ad ottimizzarne l’uso Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Matt M. Owner Restaurants ### "Sloth Chat Customer Service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 26, 2024 Pros When the software works, it is great, saves time and money. Cons Customer service is among the worst I have experienced. Setup was difficult with help only through chat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Juan N. CTO Food & Beverages ### "A great partner in the restaurant industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2024 We're very satisfied with Deliverect, they've become what a service provider should be, a seamless cog in your machine that you forget you're paying (for the good) Pros Everything from the communication with their team, support, setup happened the way one would expect. It was all painless and smooth, and I'm very happy with the way they work and support our business. Cons The syncing of the menus and management of them are, to be honest, the only nuisance. And it's a minor one, at least for us. Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Farasat B. Director of Operations Hospitality ### "Great Product Overall!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 12, 2023 Pros Ease of setup & usage, great support at the beginning Cons Not every aggregator is integrated! It becomes easy if all integrations flow through one system Reasons for choosing Deliverect Better product! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SY Simon Y. CEO Food & Beverages ### "Cheat you money don’t let you cancel " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 23, 2023 It was a nightmare. The money they cheated me wasn’t that much but it was really tried to deal with these people. They never care what their customers struggle but they only want you to sign the contract so they can keep charging you and not letting you to cancel it. I don’t know why this company can exist. If I do business like this, my store won’t last longer than a month. You can’t charge your customers without telling them and without their authorization! Pros Nothing! Their platform has too many problems. Cons Extremely poor customer service.They like to ask you to “chat” with them but they reply only when they feel like to. When you come back they would just say “since you haven’t hear back from you we have to close this section” It takes forever if you need help and they are not really helping at all.Their platform has a lot of bugs. Didn’t work well with my POS and delivery platforms. Menus has wrong prices on delivery platforms but they couldn’t fix it! They didn’t care at all but when you want to cancel it! Sorry, you cannot cancel it even your contract is over. Cuz the automatically renew it without asking your permission and they won’t let you cancel and and won’t refund! You also can’t view your bills/invoice on the portal for the charges they made. Reasons for choosing Deliverect It was one of the providers on my POS’s marketplace Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Clifford W. CEO Education Management ### "Not suitable for non-tech people. Terrible experience 6 months in. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2023 If you have no tech experience or do not have access to one then don't sign up. If you do sign up, be prepared for a terrible onboarding experience that will cost you money in lost orders. Also if you do sign up, be careful with them installing apps on your website. They rendered ours useless by installing a banner which blocked our header and they cannot or do not know how to rectify it. Pros Streams multiple platforms into one. Response from support is instant. You will be on first name terms with support real quick as they will be on your speed dial because often times things don't work as expected. Cons Doesn't work seamlessly. Onboarding is a technical nightmare. 6 months in and it is still not working seamlessly. Deliverect installed a banner which completely blocks my websites header rendering it useless since all the functions are on the header. They have said it's a known issues and have left it be. Onboarding costed me lots of money from lost orders due to the poor and slow onboarding. Reasons for choosing Deliverect Poor judgent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mark P. Partner Restaurants ### "Onboarding Disaster" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2023 Pros None, I am not even able to get myself onboarded. Cons Never paid $1200 for a service and I have to onboard myself and actively hunt down help and have account rep provide zero customer service. Over a month of waiting, and I am still waiting to be onboarded. Alternatives considered [Otter Systems](https://www.capterra.com/p/205069/Otter/) Reasons for choosing Deliverect My Sales guy was very nice and I needed the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kamilla L. Manager Food & Beverages ### "Unfulfilled Promises and Unprofessionalism" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 14, 2023 Overall, this software company failed to deliver on their promises and provided an unsatisfactory experience. It is recommended to steer clear and find a more reliable and professional solution for your restaurant. Pros The only positive aspect of this company was their initial promise to integrate all of the restaurant's food platforms and websites into their software. Cons The integration process was flawed and caused more harm than good, resulting in missing products and corrupted information on the website.The onboarding team was unprofessional and lacked the necessary knowledge to properly assist the restaurant.When issues were brought to their attention, they stopped responding to emails and refused to refund the money.The company showed a disregard for customer satisfaction and was unable to fulfill their promises. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sujin R. Supervisor Food & Beverages ### "Deliverect Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 17, 2023 So far very good and smooth operations Pros Menu managing and reports are better and easy for the day today operation s. Cons Menu managing and reports are better and easy for the day today operation s. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Pawel W. Operations Manager Restaurants ### "Good For Multi Unit Operation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 20, 2022 I think it is a bit overpriced.... Pros Easy way to manage multi units delivery operations. Cons Hard to integrate with some of the till systems. Support team not very helpful in making the integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197514/Delivery-Management-Sofware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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