---
title: "Deliverect Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Deliverect Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more."
source_url: "https://www.capterra.com/p/197514/Delivery-Management-Sofware/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Deliverect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Deliverect

## What is Deliverect?

Deliverect is a global retail technology company that connects online ordering channels directly to in-store operations at enterprise level, serving more than 70,000 restaurant locations worldwide. With an API-first platform and over 1,000 certified integrations, Deliverect streamlines digital ordering across dine-in, carry-out, drive-through, delivery and catering. By leveraging AI-driven innovation, Deliverect empowers restaurants to anticipate demand, recover lost revenue, and grow smarter at scale. The company processes 30 million API calls daily, has powered 1+ billion orders to date, and is trusted by many of the world’s largest and most innovative restaurant brands

## What is Deliverect used for?

[Food Delivery](https://www.capterra.com/food-delivery-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Deliverect

2.5 (11)

VS.

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.5 (11)

Ease Of Use

4.2 (551)

Value For Money

2.2 (11)

Value For Money

3.8 (466)

Customer Service

2.3 (11)

Customer Service

3.7 (518)

## Deliverect alternatives

[3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

[4.4 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[View all alternatives](https://www.capterra.com/p/197514/Delivery-Management-Sofware/alternatives/)

## FAQs about Deliverect

Overview

### Which roles and teams benefit most from Deliverect?

Deliverect is most used by restaurant owners, partners, and executives who oversee delivery sales and business performance. Operations directors, operations managers, supervisors, and general managers use it to manage orders across delivery channels, reduce manual entry, and coordinate kitchen workflows. Marketing teams track channel activity and support promotional ordering campaigns.

Answer based on 11 reviews

Overview

### What company size and industries is Deliverect built for?

Deliverect is built for small businesses, which represent 100% of reviewers, with restaurants as the leading industry at 45%. It also serves independently owned restaurants, chains, cloud kitchens, FMCG companies, and enterprises. Food & Beverages accounts for 36% of reviewers, while Education Management represents 9%. Its most common use case is food delivery.

Answer based on 11 reviews

Features and Usability

### What are the key features of Deliverect?

Deliverect offers restaurant POS and POS integration, online ordering, order management, and order tracking for order flow across channels. It also includes kitchen and menu management, inventory management and tracking, delivery management and delivery tracking, electronic payments, reporting and analytics, alerts and notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does Deliverect integrate with?

Deliverect connects natively to over 20 integrations, including restaurant and POS platforms like Aloha, Aloha Cloud, Aloha EPOS, Clover, Flooid, Lightspeed, Maitre'D, Revel Systems, Square for Restaurants, and Restroworks, plus ordering and payment tools such as Deliveroo, DoorDash for Merchants, OpenTable, Stripe, and Flipdish.

Getting Started and Support

### What training and onboarding options does Deliverect offer?

Deliverect provides live online training for teams getting started. Live online sessions support guided setup, feature walkthroughs, and direct instruction from a trainer. No other training formats are confirmed in the catalog data.

Getting Started and Support

### What customer support options does Deliverect offer?

Deliverect offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. These channels give users several ways to find answers or contact support directly, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,992 Restaurant POS reviews

According to Capterra reviewers, these are the Restaurant POS features buyers prioritize most when evaluating a solution:

-   **Order Entry** (**51%** of reviewers rated this feature as critical)
-   **Sales Reports** (**47%**)
-   **Payment Processing** (**55%**)

Deliverect focuses on other capabilities that reviewers also consider important, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**). Together, these features help businesses track performance, coordinate incoming orders across channels, and manage digital sales more efficiently, giving teams better visibility and more control over daily restaurant operations.

Reporting/Analytics

2.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Order Management

2.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Online Ordering

2.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Kitchen/Menu Management

2.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Allows users to view inventory and build a menu that's appropriate

For Restaurants

1.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Serves restaurants

Order Tracking

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Deliverect 24 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Delivery Management: Manage order deliveries until they are received by the customers
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Electronic Payments: Electronically collect payments for goods or services
- For Restaurants: Serves restaurants
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Multi-Location: Manage and support multiple locations
- Online Ordering: Tracks and processes online orders
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Separate Checks: Generate separate bills for various meals and combos within a complete order
- Table Management: Assign waitstaff and coordinate the table services
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

2.6 (11)

2.6

Based on 11 reviews

## Pricing

Value for money

2.2 (11)

Free Trial

Restaurants

Quotes are personalized

It includes:

-   Order Management
-   Menu Management
-   POS order injection
-   Consolidated Analytics

Value for money

2.2 (11)

2.2

Based on 11 reviews

## Integrations

[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Restroworks](https://www.capterra.com/p/142877/Restroworks/)[

Clover](https://www.capterra.com/p/226864/Clover/)[

Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[

TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[

Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.3 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (11)

2.3

Based on 11 reviews

## User reviews

Overall rating

2.5

Based on 11 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(3)

3(0)

2(0)

1(6)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

CTO

Used the software for: Less than 1 year

### "A great partner in the restaurant industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2024

We're very satisfied with Deliverect, they've become what a service provider should be, a seamless cog in your machine that you forget you're paying (for the good)

Pros

Everything from the communication with their team, support, setup happened the way one would expect. It was all painless and smooth, and I'm very happy with the way they work and support our business.

Cons

The syncing of the menus and management of them are, to be honest, the only nuisance. And it's a minor one, at least for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Farasat B.

Director of Operations

Used the software for: 1-3 years

### "Great Product Overall!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

September 13, 2023

Pros

Ease of setup & usage, great support at the beginning

Cons

Not every aggregator is integrated! It becomes easy if all integrations flow through one system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Cheat you money don’t let you cancel "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 26, 2023

It was a nightmare. The money they cheated me wasn’t that much but it was really tried to deal with these people. They never care what their customers struggle but they only want you to sign the contract so they can keep charging you and not letting you to cancel it. I don’t know why this company can exist. If I do business like this, my store won’t last longer than a month. You can’t charge your customers without telling them and without their authorization!

Pros

Nothing! Their platform has too many problems.

Cons

Extremely poor customer service.They like to ask you to “chat” with them but they reply only when they feel like to. When you come back they would just say “since you haven’t hear back from you we have to close this section” It takes forever if you need help and they are not really helping at all.Their platform has a lot of bugs. Didn’t work well with my POS and delivery platforms. Menus has wrong prices on delivery platforms but they couldn’t fix it! They didn’t care at all but when you want to cancel it! Sorry, you cannot cancel it even your contract is over. Cuz the automatically renew it without asking your permission and they won’t let you cancel and and won’t refund! You also can’t view your bills/invoice on the portal for the charges they made.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pawel W.

Operations Manager

Used the software for: 1-3 years

### "Good For Multi Unit Operation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 25, 2022

I think it is a bit overpriced....

Pros

Easy way to manage multi units delivery operations.

Cons

Hard to integrate with some of the till systems. Support team not very helpful in making the integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sujin R.

Supervisor

Used the software for: Less than 1 year

### "Deliverect Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

January 23, 2023

So far very good and smooth operations

Pros

Menu managing and reports are better and easy for the day today operation s.

Cons

Menu managing and reports are better and easy for the day today operation s.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Partner

Used the software for: Less than 1 year

### "Onboarding Disaster"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 19, 2023

Pros

None, I am not even able to get myself onboarded.

Cons

Never paid $1200 for a service and I have to onboard myself and actively hunt down help and have account rep provide zero customer service. Over a month of waiting, and I am still waiting to be onboarded.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 1-3 years

### "Sloth Chat Customer Service "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

August 1, 2024

Pros

When the software works, it is great, saves time and money.

Cons

Customer service is among the worst I have experienced. Setup was difficult with help only through chat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Clifford W.

CEO

Used the software for: Less than 1 year

### "Not suitable for non-tech people. Terrible experience 6 months in. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 20, 2023

If you have no tech experience or do not have access to one then don't sign up. If you do sign up, be prepared for a terrible onboarding experience that will cost you money in lost orders. Also if you do sign up, be careful with them installing apps on your website. They rendered ours useless by installing a banner which blocked our header and they cannot or do not know how to rectify it.

Pros

Streams multiple platforms into one. Response from support is instant. You will be on first name terms with support real quick as they will be on your speed dial because often times things don't work as expected.

Cons

Doesn't work seamlessly. Onboarding is a technical nightmare. 6 months in and it is still not working seamlessly. Deliverect installed a banner which completely blocks my websites header rendering it useless since all the functions are on the header. They have said it's a known issues and have left it be. Onboarding costed me lots of money from lost orders due to the poor and slow onboarding.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "Unfulfilled Promises and Unprofessionalism"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 15, 2023

Overall, this software company failed to deliver on their promises and provided an unsatisfactory experience. It is recommended to steer clear and find a more reliable and professional solution for your restaurant.

Pros

The only positive aspect of this company was their initial promise to integrate all of the restaurant's food platforms and websites into their software.

Cons

The integration process was flawed and caused more harm than good, resulting in missing products and corrupted information on the website.The onboarding team was unprofessional and lacked the necessary knowledge to properly assist the restaurant.When issues were brought to their attention, they stopped responding to emails and refused to refund the money.The company showed a disregard for customer satisfaction and was unable to fulfill their promises.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing

Used the software for: Less than 1 year

### "A time saver and unvaluable for our food delivery operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2020

Pros

It's really a game changer. It offers seamless integrations with delivery platforms and our point-of-sales system. We can easily build menus for multiple locations and multiple platforms and adjust with one push of a button.

Cons

It is a powerful tool and can be a bit intimidating at the beginning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197514/Delivery-Management-Sofware/reviews/)

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