# DESelect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DESelect Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more.

Source: https://www.capterra.com/p/197534/DESelect

---

# 

 DESelect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DESelect

## What is DESelect?

An easy segmentation solution for Salesforce Marketing Cloud provided for marketers. Use a drag-and-drop interface without the need to write SQL queries. DESelect save you 52% time on data management and helps launch campaigns 23% faster.

## What is DESelect used for?

[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

$750

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DESelect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://deselect.io&name=DESelect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DESelect

4.6 (37)

VS.

[4.3 (13)](https://www.capterra.com/p/148284/BlueConic/reviews/)

Starting Price

$750

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (37)

Ease Of Use

3.8 (13)

Value For Money

4.5 (29)

Value For Money

3.8 (13)

Customer Service

4.9 (35)

Customer Service

4.2 (13)

## DESelect alternatives

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.1 (318)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.7 (87)](https://www.capterra.com/p/174023/Customer-io/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/197534/DESelect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Segmentation

4.8 (30)

83.33% of 30 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Personalization

4.5 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Adjust communications based on previous interactions or personal preferences

GDPR Compliance

4.3 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Ensure compliance with the General Data Protection Regulation protocols

Data Integration

4.3 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Combining data from different sources and providing a unified view

Campaign Segmentation

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Group campaigns by project, client, or campaign for better management.

Customer Profiles

4.3 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

DESelect 25 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track and analyse user behavior within a system or network

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Provides a channel for team members to share media files, communicate, and work together

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Combining data from different sources and providing a unified view

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ensure compliance with the General Data Protection Regulation protocols

Establish measurable goals and objectives and track their progress over a specific period of time

See past and upcoming campaigns and communications in a calendar view

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allows users to manage data from a number of sources

Adjust communications based on previous interactions or personal preferences

Arrange tasks based on the level of priority or urgency

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Create, save, and re-purpose templates for emails, forms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (37)

4.5

Based on 37 reviews

## Pricing

Value for money

4.5 (29)

Free Version

[View pricing plan details](https://www.capterra.com/p/197534/DESelect/pricing/)

Basic

$750.00

Other,Per Month

It includes:

-   Drag and drop segmentation
-   Plug and play
-   Training support

Plus

$1,600

Other,Per Month

It includes:

-   Drag and drop segmentation
-   Training support
-   Plug and play
-   Aggregations
-   Personalized custom values
-   Selection templates
-   Pre-defined relations

Value for money

4.5 (29)

4.5

Based on 29 reviews

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## Support, customer service and training options

Customer Service

4.9 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (35)

4.9

Based on 35 reviews

## User reviews

Overall rating

4.6

Based on 37 reviews

Filter by rating

5(26)

4(8)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JA

Josh A.

Digital Editor

Transportation/Trucking/Railroad

### "Great place to store and segment all our customer data"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2024

Pros

It lets us easily filter through our customer data to create relevant target audiences through segmentation, and holds enough detail on them to allow us to personalise our campaigns, while still complying with GDPR.

Cons

If I get something wrong setting up a target audience, it's not always clear what I've done wrong. It's always human error, but sometimes I'd appreciate more handholding so less detective work is required when a new data extension brings up 0 customers.

Switched from

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Audience Builder was buggy and Salesforce had decided to stop maintaining it, letting us know they were planning on sunsetting the feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Amy R.

Digital Communications Manager

Transportation/Trucking/Railroad

### "Great data segmentation and targeting tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 21, 2024

Pros

Ability to see exact customer send numbers for email comms pre-send, rather than afterwards (which was my previous experience using Audience Builder in Salesforce). The level of segmentation you're able to perform within the data.

Cons

Takes getting used to - feels a lot more complex than Audience Builder to wrap your head around.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Priya M.

Marketing Data Analyst

Hospitality

### "DESelect integrated with SFMC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2024

Pros

The ease of use and ability to connect all our data sources which allows for easier segmentation and model building

Cons

I don't have any cons for using deselect yet. I enjoy the tool and it has been helpful to do what we need

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Brad G.

Sr. Director, Marketing Technology

Retail

### "Great addition to Marketing Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2024

Pros

DESelect has been an outstanding addition to our Marketing Cloud tech stack. It has allowed us to enable less technically-inclined individuals to create customer segments without having to get technical resources involved. They also have a great on-boarding team and support staff in case you run into any issues.

Cons

DESelect has a bit of a learning curve at first due to the many features and functionalities of the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nicholas S.

CRM Specialist

Hospital & Health Care

### "Outstanding Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2023

Pros

I love the drag and drop ease of creating data extensions. I love that i can merge multiples together to make 1 easy send.

Cons

I cannot think of anything that i do not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Srdjan M.

Marketing Technology Lead

Broadcast Media

### "DE select search product"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 6, 2023

Pros

DE Select - this is a great product that helps us in a daily work and saves a lot of time in Marketing Cloud.

Cons

Many times it stops working from no reason. So stability of the feature (deselct search).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kristina R.

Marketing Cloud Administrator/Consultant

Media Production

### "Easy, time-saver and intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 18, 2023

Pros

Previously, segmenting our data for marketing campaigns was a highly repetitive and time-consuming process due to the diverse sources of our data. However, we've now created a repository of precise, reusable segments that can be easily refreshed whenever needed.

Cons

I haven't experienced any issues with DESelect so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Liva R.

Direct Marketing Project Manager

Telecommunications

### "Easy-to-use tool and fantastic customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2023

DESelect has helped us create targeted segments for our direct marketing activities and I can't imagine if I would have to do the same in SFMC. With DESelect it's easier to filter out all data and the data preview allows me to avoid mistakes.

Pros

I enjoy how easy it is to create DE without being the most technical person on team. And the possibility to create templates and data sets have made my job so much easier and faster.

Cons

It took me a while to understand the structure of data views, but with the help of their customer service I'm now available to create more advanced DE and I often use data views to collect more data about activities of our subscribers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EE

Elise E.

Senior Email Marketing Assistant

Education Management

### "A great tool for our company!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 12, 2023

Pros

DESelect has been a fantastic fit for our company, as it's really easy to use, fast, innovative and user friendly.

Cons

It took me a little while to understand the logic behind building lists in this way but now I'm a regular user it's a super easy and handy tool to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Stephanie F.

Email Design Specialist

Education Management

### "Quick and user-friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Pros

DESelect is an impressive and sophisticated tool that has sped up the process of building queries and data extensions with a simple, user-friendly drag and drop feature, and without the need for complex coding or SQL knowledge.

Cons

I haven't encountered any issues with DESelect so far...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197534/DESelect/reviews/)

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Popular comparisons

[ContactPigeon vs DESelect](https://www.capterra.com/compare/168153-197534/ContactPigeon-vs-DESelect) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)