--- title: "Review Tool Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Review Tool Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/197545/Review-Tool/" page_type: "product" language: "en" --- # Review Tool Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Review Tool ## What is Review Tool? ReviewTool is an online review management software that enables local businesses to ask their clients via text or email to write a review for them on Google, Yelp, Facebook, and other review sites. With Review Tool, customers not only can generate more reviews but can also monitor their online reviews as well as that of their competitors from around the web. Using Review Tool, clients can also display their reviews on their website using customizable web widgets. ## What is Review Tool used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Review Tool?[Manage this product listing](https://www.g2.com/products/review-tool/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Review Tool 4.8 (12) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $69 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.7 (59) Value For Money 4.9 (12) Value For Money 4.5 (53) Customer Service 4.9 (12) Customer Service 4.6 (53) ## Review Tool alternatives [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/197545/Review-Tool/alternatives/) ## FAQs about Review Tool Overview ### Which roles and teams benefit most from Review Tool? Review Tool is most used by finance and accounting leaders, business owners, and operational managers who need structured feedback and clear reporting. Consultants and project managers rely on it to organize review cycles, while marketing coordinators and corporate teams use it to streamline stakeholder input and keep approvals moving efficiently. Answer based on 12 reviews Overview ### What company size and specific industries is Review Tool built for? Review Tool is designed for local businesses of all sizes that want to collect more online reviews, including companies in a range of industries. It fits small businesses, mid-market organizations, and larger local operators that rely on customer feedback and a strong online presence. Features and Usability ### What are the key features of Review Tool? Review Tool includes review generation, review request, review monitoring, and response management for customer feedback workflows. It also offers alerts/notifications, sentiment analysis, real-time analytics, reporting & statistics, and review badge management. Additional features include widgets, website integration, third-party integrations, and multi-channel campaigns. Integrations ### Which third-party tools and platforms does Review Tool integrate with? Review Tool connects natively to Zapier, giving it access to a wide range of third-party apps and platforms through Zapier workflows. Getting Started and Support ### What training and onboarding options does Review Tool offer? Review Tool provides live online training sessions to help teams get started. This format supports guided instruction and direct interaction during setup, giving users a chance to review core features and ask questions in real time. Getting Started and Support ### What customer support options does Review Tool offer? Review Tool provides email/help desk, phone support, 24/7 live rep, and chat. Support experiences are not described in reviewer feedback here, so no user sentiment about response times, helpfulness, or common frustrations is available. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Review Tool supports all three of the features reviewers consider most important: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of brand sentiment, allowing teams to respond faster and improve the customer experience. Review Request 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Customer Experience Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Dashboard 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Review Badge Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Allows businesses to manage badges from review websites. Review Tool 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.9 (12) Free Trial Basic $69.00 Per Feature,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Akshay K. Project manager Computer Games ### "Aursome working software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2023 Get easy reports no hanging issues no such hilarious bugs Pros Easy to use with no bug smoother uses great help Cons Overall everything is great tramasdous fellow Switched from [BrowseReporter by CurrentWare](https://www.capterra.com/p/94390/BrowseReporter/) No even ok ok type software Reasons for choosing Review Tool I want to write the truth Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Ankit K. Corporate Commercial Real Estate ### "Good software for everyone use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2023 Marvelous great with software Pros Easy to use in very handy way of daliy dots Cons It's a full package of things got to be done and very massive work space with easy tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Hafsa J. Accounting Accounting ### "My opinion" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2022 Very good Pros My use of it saved me, good in use and very easy, should I recommend it to you? Sure, use what are you waiting for? It offers high comfort and comfort. Cons I didn't like anything so use it what are u waiting for! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elle P. Owner Photography ### "Amazing customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2022 Incredibly helpful team that have supported me to begin using this software in my business. They went above and beyond and I’m so excited to see how this now helps my business Pros It’s a very easy set up and great customer service to help when you need it Cons Would like the opportunity to customise a few more features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Manu B. Controller Construction ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2022 Very useful for our Business in streamlining the process Pros Integration of PM and Accounting, makes the work process easier and beneficial Cons Sometimes too many open windows doesn't work Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Was lacking PM features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NQ Nizar Q. accountant Accounting ### "Easy To Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2021 Its Good Software The team is very communicative & they are always ready for helping me with any problems. Pros I love that because everything is in one hub makes it so convenient and easy to navigate. Cons just small inconveniences such as speed loading , but these bugs were worked out quickly by the support team and mostly fixing the issues by updating the software . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karla C. Propietario Retail ### "Excelente Servicio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2021 Excelente Pros Todo esta muy bien felicidades gracias por todo Cons me pueden orientar a como utilizarlo porfavor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Management Health, Wellness and Fitness ### "The Best Review Management & Review Generation Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2021 Our overall experience with Review Tool is amazing, we have used it for a few years and will continue using it going forward. Pros We like Review Tool's ease of use and the fact that it not only helps us get more reviews from our customers but makes the process of getting reviews fun and easy. Also, the support is excellent. There is always a live chat available right from the dashboard, using which you can talk to a real person to ask your questions 24/7. Also, compared to other providers, Review Tool gives the same features at a lot lower cost. Cons There is nothing that I don't like about Review Tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Consultant Information Technology and Services ### "Best in Market for Review of business by Customer/client" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 13, 2021 Best tool for service based industry and also it is very easy to use. You can also post review on social platform with the help of this and without hustle. Pros I like this as we can use it for small business as well and it is very easy to use you can share the link with the client/customer and they can easily open that link and write a review about your business. Best for service best industry where review matters a lot. Cons It will be more easy if they launch mobile app as well because on web sometime it take time to load. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Liz L. Marketing Coordinator Health, Wellness and Fitness ### "Convenient and Easy To Use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 Very Good! The team is very communicative and always readily availale to help with any problmes. Pros I like that everythihng is in one hub makes it super convenient and easy to navigate. Cons Only small inconveniences such as loading speed, but these bugs were worked out quickly by the support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197545/Review-Tool/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.