# Prime AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Prime AI Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/197586/Prime-AI

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# 

 Prime AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prime AI

## What is Prime AI?

Prime AI offers innovative tools to elevate the fashion retail experience. Our free Shopify app, Clothing Size Finder Lite, delivers personalised size recommendations to replace static size charts and boost customer confidence. For more advanced needs, Clothing Size Finder Pro provides predictive AI for accurate sizing across complex catalogues. The Shoe Size Finder uses a single photo for precise sizing, while the Bra Size Finder ensures a perfect fit. Bring your PDP to life with the AI Photoshoot feature, creating engaging videos from static images, saving time and costs. Enhance the shopping journey with the Visual Search tool, helping customers discover products by uploading images. Maximise efficiency and sales with Prime AI’s custom APIs and return reduction know-how.

## What is Prime AI used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Personalization](https://www.capterra.com/personalization-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

£30

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Prime AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.primeai.co.uk&name=Prime AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prime AI

4.8 (20)

VS.

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

£30

Other, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (20)

Ease Of Use

4.6 (327)

Value For Money

4.6 (17)

Value For Money

4.6 (287)

Customer Service

4.9 (19)

Customer Service

4.7 (266)

## Prime AI alternatives

Highest Rated

[4.8 (69)](https://www.capterra.com/p/229303/Wing/reviews/)

Starting price

$699.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

[4.6 (327)](https://www.capterra.com/p/275800/Square-Online/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275800/Square-Online/)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227088/Salesforce-Starter/)

[View all alternatives](https://www.capterra.com/p/197586/Prime-AI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting & Statistics

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

API

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Returns Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

CRM

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Real-Time Data

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Receive data and information in real time

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Prime AI 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Bots that work alongside humans on tasks that cannot be fully automated

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Used as a promotional or demonstration tool in sales and marketing presentations

Designed for small businesses

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and support multiple languages

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Review data from past periods to reveal recurring tendencies and predict future performance

Automate processes from start to finish without human assistance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Customize website features

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.6 (20)

4.6

Based on 20 reviews

## Pricing

Value for money

4.6 (17)

Visual Search - Starter

£30.00

Other,Per Month

Value for money

4.6 (17)

4.6

Based on 17 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[

Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(16)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Anna S.

Digital Director

Apparel & Fashion

### "Handy tool and fantastic customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2024

Pros

The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented.

Cons

No cons that I can think of, it works well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Denis B.

Performance Marketing Manager

Textiles

### "Efficient cooperation"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 10, 2024

Pros

Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open.

Cons

The UX was not the best, but after multiple feedback sessions, things got fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sabrina S.

E-Commerce Manager

Textiles

### "Very efficient size recommendation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2023

I'm glad to discover the possibilities that PrimeAI has over the different field and the Customer Experience we could offer with this tool.

Pros

The support and cooperation is really great. Working together ist so easy!

Cons

The reporting are not really visualized in the backend. But in case of questions as your provider ;)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Laura R.

Website Manager

Apparel & Fashion

### "Great Size Finder Tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2023

Pros

Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities.

Cons

The tool requires manual data input, which can be time-consuming, and there's potential for improvement in terms of exploring new innovations in the field to further enhance its capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jorn d.

Data Analyst

Apparel & Fashion

### "Great fit finder solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 29, 2023

Pros

Easy integration with our own systems. Options to integrate the solution in multiple steps throughout the customer journey. Easy communication with the Prime AI team.

Cons

Quality of the solution is dependent on data we share. If we fail to share quality data with Prime AI this will reflect in the accuracy of the solution for us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Christina M.

Brand & Partnerships Director

Apparel & Fashion

### "Effective tool and supportive account management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2023

We’ve been working with Prime AI for about a year now, primarily to help our online customers select the right size. As a luxury brand, customer trust and satisfaction are very important to us and we’re pleased to say we’ve received feedback indicating the tool increases confidence in online purchases. From a commercial perspective, we really appreciate the monthly reporting and the reiterative nature of our collaboration as our feedback is always welcome and acted upon.

Pros

Monthly reporting, supportive team that’s always available to listen and provide solutions.

Cons

Any queries or concerns we've had were managed efficiently by the Prime AI team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sofia G.

Project Manager & Marketing Executive

Computer Software

### "A fit solution that really works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 24, 2023

As a person that is between sizes, when shopping online I always consult sizing charts and try fit recommendation tools when offered. The results are mixed, but generally disappointing. In my first time using Prime AI I bought three items, each were recommended at a different size and all fit perfectly. The result was particularly surprising because the two dresses I bought were the same dress but in different color patterns, and the trousers were recommended in a size I would never have considered. It's truly the most impressive experience I have had using a fit recommendation tool.

Pros

Prime AI recommendations are based on individual garments. When browsing the same dress in different colors I was recommended different sizes. A bit unsure, I bought both dresses in the recommended sizes and they each fit perfectly. I have not seen this kind of garment variant dependent recommendations with any other fit solution I've tried.

Cons

Nothing really, only that I wish it were more widely available while shopping online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BD

beth D.

Ecommerce Assitant

Apparel & Fashion

### "Identifying the demographic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 23, 2023

Pros

Being able to identify what our customer is sending back and also what our customer sizing truely is, is a great part of the features.

Cons

I feel the reporting side is a little clunky and could be improved and made more streamlined.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rosie M.

Head of e-commerce and brand

Retail

### "Great software and amazing account management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2023

PrimeAIs account management and monthly reports/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much :)

Pros

PrimeAI provides great insight, not only for our marketing team but also for our buyers and production team. We have been able to make informed, strategic business decisions since using the software. The product is great from a user interface point of view and we have had seamless integrations.

Cons

I don't think there is much PrimeAI can improve on. I am a very visual interpreter of data, so personally, it would be great to see more visual reporting - however - this is only my personal preference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Anne R.

Accounts & HR Manager

Retail

### "Really great software - Very useful and user friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

Pros

The software is easy to use and so useful.

Cons

Takes a few tweaks to get it working perfectly, but an easy fix.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197586/Prime-AI/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)