--- title: "Prime AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Prime AI Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/197586/Prime-AI/" page_type: "product" language: "en" --- # Prime AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Prime AI ## What is Prime AI? Prime AI offers innovative tools to elevate the fashion retail experience. Our free Shopify app, Clothing Size Finder Lite, delivers personalised size recommendations to replace static size charts and boost customer confidence. For more advanced needs, Clothing Size Finder Pro provides predictive AI for accurate sizing across complex catalogues. The Shoe Size Finder uses a single photo for precise sizing, while the Bra Size Finder ensures a perfect fit. Bring your PDP to life with the AI Photoshoot feature, creating engaging videos from static images, saving time and costs. Enhance the shopping journey with the Visual Search tool, helping customers discover products by uploading images. Maximise efficiency and sales with Prime AI’s custom APIs and return reduction know-how. ## What is Prime AI used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Personalization](https://www.capterra.com/personalization-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £30 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Prime AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.primeai.co.uk&name=Prime AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Prime AI 4.8 (20) VS. [4.7 (2,744)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price £30 Other, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (20) Ease Of Use 4.6 (1) Value For Money 4.6 (17) Value For Money 4.6 (1) Customer Service 4.9 (19) Customer Service 4.7 (1) ## Prime AI alternatives Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (74)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (558)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Prime AI Overview ### Which roles and teams benefit most from Prime AI? Prime AI is most used by e-commerce managers, digital and website teams, and marketing leaders who need to optimize online storefronts and improve conversion performance. Analysts and product owners use it to uncover customer insights, while directors and executives rely on it to guide growth strategy, partnerships, and operational decision-making. Answer based on 20 reviews Overview ### What company size and industries is Prime AI built for? Prime AI is built mainly for small businesses in Apparel & Fashion, which make up 75% and 60% of reviewers. It serves e-commerce retailers in clothing, lingerie, bras, and footwear, with additional use among Retail companies at 25%, Textiles at 10%, and some midsize and enterprise teams. Answer based on 20 reviews Features and Usability ### What are the key features of Prime AI? Prime AI offers AI/machine learning, predictive analytics, and forecasting for modeling and simulation. It also includes workflow automation, business process automation, and rules-based workflow, plus real-time analytics, KPI monitoring, reporting and statistics, customizable dashboards, and API-based data import, export, and mapping. Integrations ### Which third-party tools and platforms does Prime AI integrate with? Prime AI integrates with 11 third-party commerce platforms, including Shopify, Shopify Plus, WooCommerce, Adobe Commerce, Salesforce Commerce Cloud, Demandware eCommerce, Magento BI, OpenCart, PrestaShop, Sylius, and Sylius Plus. These integrations cover major storefront, analytics, and enterprise ecommerce environments. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Prime AI offer? Prime AI provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Prime AI offer? Prime AI provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. Users describe the tech support as quick and helpful, with straightforward integration support and clear guidance during setup. Support appears focused on timely responses and practical help for getting the system working correctly. Answer based on 1 reviews ## Features AI summary Based on 8,654 eCommerce reviews According to Capterra reviewers, these are the eCommerce features buyers prioritize most when evaluating a solution: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) Prime AI focuses on other eCommerce capabilities in its feature set. Its available tools can support day-to-day operational needs and help businesses manage core workflows within a single system, providing teams with a more organized way to handle routine tasks and maintain consistency across processes. Reporting & Statistics 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Returns Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold CRM 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Real-Time Data 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Prime AI 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attended Automation: Bots that work alongside humans on tasks that cannot be fully automated - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - For Small Businesses: Designed for small businesses - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Unattended Automation: Automate processes from start to finish without human assistance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Personalization: Customize website features - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.6 (17) Visual Search - Starter £30.00 Other,Per Month Value for money 4.6 (17) 4.6 Based on 17 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating 5(16) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Anna S. Digital Director Apparel & Fashion ### "Handy tool and fantastic customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 Pros The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented. Cons No cons that I can think of, it works well Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Denis B. Performance Marketing Manager Textiles ### "Efficient cooperation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 10, 2024 Pros Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open. Cons The UX was not the best, but after multiple feedback sessions, things got fixed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Sabrina S. E-Commerce Manager Textiles ### "Very efficient size recommendation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2023 I'm glad to discover the possibilities that PrimeAI has over the different field and the Customer Experience we could offer with this tool. Pros The support and cooperation is really great. Working together ist so easy! Cons The reporting are not really visualized in the backend. But in case of questions as your provider ;) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LR Laura R. Website Manager Apparel & Fashion ### "Great Size Finder Tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2023 Pros Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities. Cons The tool requires manual data input, which can be time-consuming, and there's potential for improvement in terms of exploring new innovations in the field to further enhance its capabilities. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jorn D. Data Analyst Apparel & Fashion ### "Great fit finder solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 29, 2023 Pros Easy integration with our own systems. Options to integrate the solution in multiple steps throughout the customer journey. Easy communication with the Prime AI team. Cons Quality of the solution is dependent on data we share. If we fail to share quality data with Prime AI this will reflect in the accuracy of the solution for us Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Christina M. Brand & Partnerships Director Apparel & Fashion ### "Effective tool and supportive account management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2023 We’ve been working with Prime AI for about a year now, primarily to help our online customers select the right size. As a luxury brand, customer trust and satisfaction are very important to us and we’re pleased to say we’ve received feedback indicating the tool increases confidence in online purchases. From a commercial perspective, we really appreciate the monthly reporting and the reiterative nature of our collaboration as our feedback is always welcome and acted upon. Pros Monthly reporting, supportive team that’s always available to listen and provide solutions. Cons Any queries or concerns we've had were managed efficiently by the Prime AI team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sofia G. Project Manager & Marketing Executive Computer Software ### "A fit solution that really works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 24, 2023 As a person that is between sizes, when shopping online I always consult sizing charts and try fit recommendation tools when offered. The results are mixed, but generally disappointing. In my first time using Prime AI I bought three items, each were recommended at a different size and all fit perfectly. The result was particularly surprising because the two dresses I bought were the same dress but in different color patterns, and the trousers were recommended in a size I would never have considered. It's truly the most impressive experience I have had using a fit recommendation tool. Pros Prime AI recommendations are based on individual garments. When browsing the same dress in different colors I was recommended different sizes. A bit unsure, I bought both dresses in the recommended sizes and they each fit perfectly. I have not seen this kind of garment variant dependent recommendations with any other fit solution I've tried. Cons Nothing really, only that I wish it were more widely available while shopping online. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BD beth D. Ecommerce Assitant Apparel & Fashion ### "Identifying the demographic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 23, 2023 Pros Being able to identify what our customer is sending back and also what our customer sizing truely is, is a great part of the features. Cons I feel the reporting side is a little clunky and could be improved and made more streamlined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rosie M. Head of e-commerce and brand Retail ### "Great software and amazing account management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2023 PrimeAIs account management and monthly reports/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much :) Pros PrimeAI provides great insight, not only for our marketing team but also for our buyers and production team. We have been able to make informed, strategic business decisions since using the software. The product is great from a user interface point of view and we have had seamless integrations. Cons I don't think there is much PrimeAI can improve on. I am a very visual interpreter of data, so personally, it would be great to see more visual reporting - however - this is only my personal preference. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Anne R. Accounts & HR Manager Retail ### "Really great software - Very useful and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 Pros The software is easy to use and so useful. Cons Takes a few tweaks to get it working perfectly, but an easy fix. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/197586/Prime-AI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.