---
title: "DirectLync Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DirectLync Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more."
source_url: "https://www.capterra.com/p/197589/DirectLync/"
page_type: "product"
language: "en"
---

# 

 DirectLync Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DirectLync

## What is DirectLync?

DirectLync is an all-in-one sales & marketing platform. Built specifically with Small Businesses in mind, DirectLync helps manage and build relationships with prospects, leads, and customers through integrated sales & marketing features - CRM, Email Marketing, Social Media Management, & Reporting.

## What is DirectLync used for?

[Content Management](https://www.capterra.com/content-management-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DirectLync?[Manage this product listing](https://www.g2.com/products/directlync/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DirectLync

4.5 (2)

VS.

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

3.8 (973)

Value For Money

5.0 (2)

Value For Money

3.9 (796)

Customer Service

5.0 (2)

Customer Service

3.9 (768)

## DirectLync alternatives

Highest Rated

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/113540/Bitrix24/)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

[4.5 (1,158)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148516/Marketing-360/)

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

[4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

## FAQs about DirectLync

Overview

### What company size and specific industries is DirectLync built for?

DirectLync is designed for small businesses that want to improve sales and marketing without the features and complexity of an enterprise platform. It does not specify particular industries, so it appears intended for small business teams across a range of sectors.

Features and Usability

### What are the key features of DirectLync?

DirectLync includes campaign planning, email campaign management, and marketing automation for coordinated outreach. It also offers contact management, lead generation, lead qualification, and sales pipeline management. Additional features include A/B testing, segmentation, reporting/analytics, social media integration and monitoring, calendar/reminder system, and CAN-SPAM compliance.

Getting Started and Support

### What training and onboarding options does DirectLync offer?

DirectLync provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided training with an instructor, webinars present product information for group learning, and documentation offers written reference material for self-paced review and setup guidance.

## Features

AI summary

Based on 14,838 Marketing Automation reviews

According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

DirectLync includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and maintain up-to-date records, helping businesses improve follow-up, strengthen customer relationships, and keep daily sales activities organized.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Campaign Planning

Plan and strategize marketing campaigns

CAN-SPAM Compliance

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Contact Management

Manage, organize, and store contact information

Content Publishing Options

Facilitates online authoring and publishing of the content

DirectLync 31 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Planning: Plan and strategize marketing campaigns
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Contact Management: Manage, organize, and store contact information
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Customizable Fields: Customize data fields to support various needs and use cases
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Marketing: Create and send email blasts/campaigns
- Forecasting: Form predictions based on past and present data/trends
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Segmentation: Group leads or contacts based on their specific characteristics
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Subscriber Management: Add or remove subscribers from mailing lists
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Editing: Edit text as needed
- Video Support: Supports various video file formats
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$20.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SC

Sierra C.

Marketing Manager

Retail

### "Smak Parlour!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 13, 2020

Pros

Designing emails is so much more flexible than Mailchimp!

Cons

Emails-- a timezone feature would be helpful. Mailchimp can send scheduled emails according to timezone. This gives me a bit more ease of mind as a marketer.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reasons for choosing DirectLync

Better for email design. And I worked for DL lol.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Matthew M.

VP

Hospitality

### "Game Changer: A major value-add to our enterprise."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2020

DirectLync as a tool and the firm have become integral partners in what we do as an enterprise. We leverage the tool and the firm's people to make strategic decisions across all silos of our business.

Pros

Training is minimal to understand the breadth of what we can do using this software for our business. We do not have the most highly technical staff especially as it relates to marketing tools and social brand management. This is absolutely the most functional, easy to learn and instant value-add tool our business has adopted in its history. The staff are knowledgeable in their areas of expertise and we rely on DirectLync more and more as the years go on.

Cons

The only thing I don't like about it is that we as a business did not implement earlier. It has only gotten easier to use and the benefits have been realized immediately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2020

Matt, Thanks for the glowing review. We are thrilled that you love the platform!

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