Best For

Regulated financial services market entities. Customer references available on request.

Product Details

A comprehensive complaints management system supporting both the General Market and the Lloyd's of London Market complaints management regulatory processes.

Contact Details


Founded in 1997

Located in United Kingdom

Starting Price

  • Not provided by vendor


  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native


  • In Person
  • Live Online
  • Webinars
  • Documentation


  • Business Hours

Caresmart Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Self Service Portal
Social Media Monitoring
Survey Management