Best For

Regulated financial services market entities. Customer references available on request.

Product Details

A comprehensive complaints management system supporting both the General Market and the Lloyd's of London Market complaints management regulatory processes.

Contact Details

Worksmart

http://www.worksmart.co.uk

Founded in 1997

Located in United Kingdom

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Caresmart Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management