# Liberty Converse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Liberty Converse the right Call Center solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197657/Liberty-Converse/reviews

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Liberty Converse

4.8 (23)

[View alternatives](https://www.capterra.com/p/197657/Liberty-Converse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Liberty Converse

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

RJ

Ross J

Director of Technology and Business TransformationReal Estate, 201 - 500 employeesUsed the software for: 6-12 months.

“The product is intuitive and powerful, enabling us to meet our "no less than what we had before" strategy while unlocking even more value through its built-in features.“

October 21, 2025

MN

Marco N

Voice Communications ManagerHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“Not being able to further invest in the product due to financial constraints, apart from this i currently can’t think of anything..“

November 14, 2024

RJ

Ross J

Director of Technology and Business TransformationReal Estate, 201 - 500 employeesUsed the software for: 6-12 months.

“Highly recommended for organisations looking to modernise quickly with a reliable, user-friendly solution backed by a brilliant team.“

October 21, 2025

JC

Julie C

Telecommunications ManagerHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“Ease of use, content, reporting and the dashboard views are really informative due to them being customisable“

February 27, 2025

CT

Craig T

IT Transformation ManagerGovernment Administration, 201 - 500 employeesUsed the software for: More than 2 years.

“Ease of use, simple interfaces and multiple config options to fit your business. “

February 3, 2025

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RJ

Ross J.  
Director of Technology and Business Transformation  
Real Estate  
Used the software for: 6-12 months

### "Reliable, Intuitive, and Exceptionally Well Supported"

October 21, 2025

5.0

My experience with Liberty Converse has been excellent. We've delivered two fast-paced implementations this year with zero incidents; an impressive achievement given the tight timelines. The product is intuitive and powerful, enabling us to meet our "no less than what we had before" strategy while unlocking even more value through its built-in features. What truly stands out is the Netcall team. Their support has been exceptional throughout. Responsive, knowledgeable, and always willing to go the extra mile. Liberty Converse has proven to be a reliable, scalable solution that’s easy to use, train, and onboard. I’d confidently recommend it to any organisation looking to modernise their customer engagement platform.

Pros

I've implemented Netcall twice this year across two different housing associations, both at pace and without a single incident. Our strategy was to deliver "no less than what we had before," and Netcall has not only met that bar but exceeded it. The product is intuitive, powerful, and easy to set up, train, and onboard. Its out-of-the-box capabilities allowed us to build a roadmap that unlocks additional features without the need for costly development or long project timelines. What truly sets Netcall apart is the team behind it. Even under the pressure of tight deadlines, their support has been phenomenal. Nothing is ever too much, and they consistently go above and beyond to help us succeed. Highly recommended for organisations looking to modernise quickly with a reliable, user-friendly solution backed by a brilliant team.

Cons

There’s very little to dislike about Liberty Converse. If I had to pick something, it would be that the flexibility and breadth of features can feel a bit overwhelming at first; especially for teams used to more rigid systems. However, this is quickly overcome thanks to how intuitive the platform is and the excellent support from the Netcall team.

Switched from

[Five9](https://www.capterra.com/p/132405/Five9/)

End of contract and poor costly service from the provider to change anything

Review Source

Response from Netcall

November 26, 2025

Thanks for your review of Netcall's Liberty Converse. It's fantastic to hear how much you are getting from the product and our team! If you need further assistance, feel free to reach out. Best regards, Netcall Team

SR

Sarah R.  
Head of Customer Experience  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Netcall telephony implementation across two contact centres"

September 25, 2025

5.0

Pain free implementation. Excellent mentoring and support. Continued support post go live. Go live cakes a nice touch!

Pros

Solution can be tailored to your needs quickly, easily and in real time. It has a number of features that can be added and used across all staff. Provides not just telephony, but is also an omni channel solution. The company are very forward thinking and willing to discuss development and change.

Cons

The WFM solution is developing but not where it needs to be. It's not a viable alternative to other solutions.

Switched from

[Horizon](https://www.capterra.com/p/29052/HORIZON/)

Needed to consolidate onto one system. Horizon very expensive and inflexible.

Review Source

Ahmed Esam Amin, I.  
Principal Network and Telecoms  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Principal Network and Telecoms "

August 4, 2025

4.0

My overall experience with Liberty Converse has been positive. The platform is user-friendly, reliable, and integrates well with our workflows. While there are some areas for improvement, such as customization and more detailed reporting, its stability and responsive support make it a solid solution for our needs.

Pros

Simple and user-friendly. Stable and reliable. Good reporting tools. Helpful support team. Easy to integrate with other systems.

Cons

Limited customization options. User interface could be more modern. Integration with some third-party tools is limited. Training materials could be more comprehensive.

Review Source

Response from Netcall

December 4, 2025

Thanks for your review of Netcall's Liberty Converse. We're really pleased to to see you find it reliable, user-friendly and easy to integrate. let you know that all of these concerns have been addressed in our newest version. We've significantly expanded the customisation options, modernised the UI with a contemporary design, made the integration capabilities much more comprehensive and have training materials readily available to support you. We'd love you to explore the latest version to see these improvements first hand- please do reach out if you'd like to see a demo. Best regards, Netcall Team

SJ

Simon J.  
Unified Communications Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "CDDFT NHS Trust"

February 6, 2025

4.0

Pros

The system is very easy to use and is very customisable allowing us to create excatly what we require

Cons

Currently we have no compliant about converse as it fits our purposes

Alternatives considered

[Enghouse Contact Center](https://www.capterra.com/p/231432/Enghouse-Contact-Center/)[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[MiContact Center Business](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/)[8x8 Contact Center](https://www.capterra.com/p/246510/ContactNow/)

Reason for choosing Liberty Converse

Liberty fit our requriements and provided more functionality that the others

Review Source

Response from Netcall

February 10, 2025

Thanks for your review of Netcall's Liberty Converse. Brilliant to hear that it is easy to use and flexible. If you need further assistance, feel free to reach out. Best regards, Liberty Team

WQ

Will Q.  
Senior Guest Experience Manager  
Entertainment  
Used the software for: Less than 6 months

### "Excellent product and service"

June 18, 2025

5.0

We've found the entire team wonderful to work with, and the only company we found who could meet our needs. Excellent product, and great service.

Pros

The best part about Liberty Converse is the ease of use - the platform fulfils requirements for our business needs and objectives, and the workload for the Contact Centre Manager is greatly reduced. The team at Netcall have been fantastic to work with and the entire venture has focussed on a collaborative approach, empowering us to control our IVR.

Cons

We found that there have been no downsides to using Liberty Converse. All of our suggestions have been taken on board, and in some cases already implemented if the fix has been easy enough

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

New operations and need for more dynamic messaging.

Review Source

Response from Netcall

June 19, 2025

Thanks for your review of Netcall's Liberty Converse. It is fantastic to hear that it is meeting your needs so well and that you are finding are team so great to work with. If you need further assistance, feel free to reach out. Best regards, Netcall Team

SO

Simon O.  
Head of Telecoms  
Hospital & Health Care  
Used the software for: 2+ years

### "Accurate Reporting"

November 14, 2024

5.0

We pride ourselves on having an excellent, long established relationship with Netcall. Having owned the product for so many years we are quite adept at managing things ourselves. On the odd occasion where we have needed Netcall assistance they are always there and issues are usually resolved very quickly. With a Platinum Maintenance package we have 24/7 access to knowledgeable and experienced Technical Support Staff. Our Account Managers are also first class and accessible.

Pros

Netcall have been in place in this NHS Trust for more than 20 years. Originally Speakeasy before morphing into Voice Integrated Products then Telephonetics before ultimately becoming Netcall. From a Telecoms perspective, Liberty Converse provides all the Voice Front End processing that we, as an organisation require. From Auto Attendants to Speech Recognition, Contact Portal and Contact Centres with Queuebuster functionality, Voicemail, Call Routing and much much more.

Cons

Having to Power Cycle the servers on a quarterly basis due to high memory usage and although we have full server replication, we still have to bounce all servers resulting in short down times.

Reason for choosing Liberty Converse

Functionality and Cost. Teleware. This was more than 20 years ago now and I forget the intricacies but the outcome was that we received the functionality that we required at a fair cost.

Review Source

Response from Netcall

November 25, 2024

Thanks for your review of Netcall's Liberty Converse. We're so glad to hear you've had a great experience over the past 20 years! It's awesome that Liberty Converse ticks all the boxes for your needs, we're pleased that Liberty Converse stood out for its functionality and cost-effectiveness. We appreciate your feedback around having to power cycle the servers every quarter. We're really proud of our long-standing relationship with your NHS Trust. It's great to hear our technical support team and Account Managers have been helpful. Thank you for choosing Liberty Converse. If you need further assistance, feel free to reach out. Best regards, Liberty Team

SB

Simon B.  
Assistant Director of Customer Service  
Government Administration  
Used the software for: 1-2 years

### "Streamline how we work and deliver a better customer experience."

January 13, 2026

5.0

Liberty Converse has been a really positive experience for us. It’s super easy to use, scales well as we grow, and helps modernise our service teams without causing any disruption. The agent interface is really intuitive too — everything’s in one place, which makes life simpler and keeps service consistent. A big part of what makes it work so well is our day‑to‑day relationship with Netcall. Their support, the way they help with rollouts, and their ongoing development work all play a huge role in keeping things running smoothly.

Pros

Liberty Converse makes customer service feel smooth and straightforward by bringing phone, web, chat, and social media interactions together in one place. With the new CX AI‑powered self‑service tools, it can take care of routine enquiries on its own, lightening the load for agents and boosting customer satisfaction. The live monitoring, multi‑channel setup, and escalation features also make it easy for us to use real‑time data to spot trends, identify peak times or issues, and respond in the right way.

Cons

Honestly, there aren’t any areas I’d say I like least about Netcall Converse — our experience has been consistently positive.

Review Source

Response from Netcall

February 24, 2026

Thanks for your review of Netcall's Liberty Converse. It's great to read that it's bringing all together all your customer service communications so successfully and enabling you to evolve and continually improve. If you need further assistance, feel free to reach out. Best regards, Netcall Team

DP

Dale P.  
Telecoms  
Hospital & Health Care  
Used the software for: 1-2 years

### "Liberty review."

July 31, 2025

4.0

Generally positive. The inter-op with Mitel has proved a challenge at times - and there are still unresolved issues requiring regular re-boots to fix.

Pros

The ability to use the system for our Internal Directory. The ease of being able to build fairly complex Dialogues.

Cons

The inability to be able to use numbers within data included in the directory. The difficulty in identifying the appropriate system variables to interrogate in the logic block - a published list/library would be helpful.

Review Source

Response from Netcall

August 28, 2025

Thanks for your review of Netcall's Liberty Converse. Great to hear your positivity about the ease of building complex dialogues and use as the internal directory. We understand the difficulty in identifying variables - and this is addressed in the newest version of Converse, where you can create new variables and reference them anywhere else in the flows and in-queue experience, so hopefully you can move to that soon. It's not easy to understand about the issue using numbers within data included in the directory - I wonder if you have tried asking the question within the Forum of our Community or approached our Support Teams with a request? Hopefully they would be able to explain and resolve this for you with the understanding of the background scenario? If you need further assistance, please do reach out so we can put you in touch with someone to help. Best regards, Netcall Team

TL

Tracy L.  
Customer Service Manager  
Political Organization  
Used the software for: 2+ years

### "Converse feedback"

April 11, 2025

4.0

Very good, am hoping we can move to the newer version and explore more of the product.

Pros

Easy to use and configure, allows us to have a good overview of what is happening on a daily basis with the ability to adapt to meet customer demand.

Cons

Changing and managing dialogues are not the easiest and can require detailed knowledge or experience for making amendments. Although in one platform some of the elements do not talk together and feel like they are separate e.g. timeplans for WFM, dialogues, opening hours

Review Source

Response from Netcall

June 9, 2025

Thanks for your review of Netcall's Liberty Converse- great to see it helping you to adapt to meet customer demand and obtain good analysis of trends and usage. Dialogue Builder can be complicated, don't forget to access the Academy on our Community, where there are several eLearning courses available like Contact Centre Administrator - these should help to boost your knowledge on this. And if you need any further assistance, please reach out to us so we can help. Best regards, Netcall Team

CT

Craig T.  
IT Transformation Manager  
Government Administration  
Used the software for: 2+ years

### "Review from SPPA"

February 3, 2025

5.0

Very good. The system can handle simple to very complex IVR maps with multiple menu options. Downtime is extremely rare and software is very stable.

Pros

Ease of use, simple interfaces and multiple config options to fit your business. Equally as easy to use for an administrator/call taker as it is for a System Administrator/Telephony Software Engineer.

Cons

No negative comments to note. The system is so configurable you should easily find a configuration option to overcome most of your issues and challenges.

Review Source

Response from Netcall

February 5, 2025

Thanks for your review of Netcall's Liberty Converse and great to hear that you are finding it so easy to use and configure! If you need further assistance, feel free to reach out. Best regards, Liberty Team

AF

Amanda F.  
Case Management Strategic Lead  
Government Administration  
Used the software for: 2+ years

### "A satisfied, long-standing customer"

March 7, 2025

4.0

Working with the team at Netcall is a pleasure, the products meet our needs for today and are constantly being developed to meet the challenges of the future.

Pros

The product itself does exactly what we need it to do, it's is really user friendly and easy to manage and maintain in-house, but on those occasions you do need it, the support is excellent.

Cons

Since the latest upgrade it s not so easy to record / update messages on the queues.

Review Source

Response from Netcall

March 12, 2025

Thanks for your review of Netcall's Liberty Converse. We've asked your client manager to reach out to better understand the challenges that you have with the message management interfaces - we may be able to guide you. It's so great to hear that you enjoy working with our team and that Liberty Converse meets your needs well. If you need further assistance, feel free to reach out. Best regards, Netcall Team

DA

Derek A.  
Telecoms Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "NHS Grampian Review"

February 3, 2025

5.0

The product does exactly what it says. Voicemail is superb, dialogue and contact center work extremely well and Notify saves the switchboard hours of time. We have one notify campaign for major incidents which notifies 74 different staff. This would have taken the switchboard nearly an hour to notify staff,

Pros

Voicemail is excellent, Email notification is well used. Notify campaigns are easy to setup. Dialogue builder and Contact Center is well used in NHS Grampian with over 100 dialogues in use. Reporting on dialogues could be made slightly easier as the Telecoms Team need to be involved initially everytime someone wants reports run.

Cons

There is nothing that I do not like about the Liberty platform.

Review Source

Response from Netcall

February 5, 2025

Thanks for your review of Netcall's Liberty Converse. It's fantastic to hear that it's making massive time savings and that you find the voicemail, dialogue builder and contact centre to work so well. Perhaps you can speak with your Telecoms Team about configuring it so that you don't need their input to run reports - this certainly can be done - I will ask our Customer Success Team to get in touch. Thanks for the feedback. If you need further assistance, feel free to reach out. Best regards, Liberty Team

AS

Abbey S.  
Internal Sales Manager  
Facilities Services  
Used the software for: 6-12 months

### "Liberty Converse Review"

June 6, 2025

5.0

Pros

Easy to navigate and its great to have everything all in one place. It is very quick to pull several reports as and when we need them. Allows us to provide great customer service and continue to improve.

Cons

No major cons with Liberty Converse that come to mind. It does everything as we expected and if there are any issues it usually gets fixed relatively quickly.

Review Source

Response from Netcall

June 9, 2025

Thanks for your review of Netcall's Liberty Converse. Great to see you're benefitting from the reporting and ease of use and able to deliver great CX! If you need further assistance, feel free to reach out. Best regards, Netcall Team

AL

Andrew L.  
Network and Telecoms Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Network and Telecoms Manager"

February 4, 2025

5.0

Liberty Converse is a very resilient platform delivering flexible call centre capabilities to over 90 departments. The support is also very approachable and helpful delivering fast responses to issues and queries.

Pros

The wide and flexible feature set making it usable by multiple disciplines in a tailored way matching their workflows.

Cons

the removal of the ability to log into a queue without access to the client.

Review Source

Response from Netcall

February 13, 2025

Thanks for your review of Netcall's Liberty Converse. Great to hear that you like the flexibility and features. The ability to log a queue when logging on over the phone was removed several years ago, in favour of the newer versions' which are web-enabled for ease of access and off er a much richer experience (like wrap up and busy codes). We always welcome your feedback and ideas - please do make use of the Community Ideas Portal if you wish to add an idea about the inclusion of a telephone user interface for contact centre access? If you need further assistance, feel free to reach out to us. Best regards, Netcall Team

DB

Darren B.  
Digital Health Team Leader  
Hospital & Health Care  
Used the software for: 2+ years

### "Lincolnshire Community Health Services"

January 16, 2025

5.0

Excellent, great support when the system has any issues, which isn't very often.

Pros

Ease of use - it just works. I have deployed it at 3 organisations.

Cons

None. I can't think of any cons to deploying this software.

Switched from

[Avaya Experience Platform](https://www.capterra.com/p/212871/Aura-Call-Center-Elite/)

Past experience with Netcall lead to the change.

Review Source

Response from Netcall

January 20, 2025

Thanks for your review of Netcall's Liberty Converse - so great to hear that you have been involved in deploying it within 3 organisations! If you need further assistance, feel free to reach out. Best regards, Liberty Team

MN

Marco N.  
Voice Communications Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Liberty Converse - Review"

November 14, 2024

5.0

We have been working with NetCall/Liberty for over 20 yrs and used the application in various guises, the company understand your requirements and every implemented project has been done on time, within budget and with very little disruption.

Pros

It does what it say’s on the tin, once implemented it works very well and is very reliable. Engineers, project managers, account managers all very knowledgeable about the product and we work well together. It’s been invaluable to our NHS call centres and OP Clinics etc.

Cons

Not being able to further invest in the product due to financial constraints, apart from this i currently can’t think of anything..

Review Source

Response from Netcall

November 25, 2024

Thank you for your detailed and positive review of Liberty Converse! We're thrilled to hear that the product has been reliable and invaluable to your NHS call centres and OP Clinics. It's great to know that our engineers, project managers, and account managers have been knowledgeable and collaborative, ensuring smooth implementations. We understand the challenges of financial constraints and appreciate your feedback. Your long-term partnership with Netcall, spanning over 20 years, is truly valued. We're committed to continuing to meet your requirements and delivering projects on time, within budget and with minimal disruption. Thank you for your continued trust and support and thank you for choosing Liberty Converse. If there's anything more we can do to assist you or if you have any further feedback, please don't hesitate to reach out. Best regards, Liberty Team

SH

Stephen H.  
Networks and Infrastructure Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Positive Feedback 2025"

February 7, 2025

5.0

Overall very good. We have various services using the system and we rarely have any complaints.

Pros

Ease of use and support functionality such as the polite shutdown feature when undertaking server/system maintenance.

Cons

The Admin page layout could be improved with descriptions for each option/link. Ad-hoc users like myself often get confused about where certain charts etc., are.

Review Source

Response from Netcall

February 12, 2025

Thanks for your review of Netcall's Liberty Converse. We’re delighted to hear that your overall experience has been very good and that you appreciate our ease of use and support functionality. Thanks also for the feedback about the Admin page layout. This is addressed in newer versions of Liberty Converse – the UI is very different. You may find it useful to visit the Community Docs portal Help Portal where you can search for a report of interest to read about how to use and interpret it. If you need further assistance, feel free to reach out. Best regards, Netcall Team

MB

Michael B.  
Senior Operational Support Officer  
Civic & Social Organization  
Used the software for: 1-2 years

### "Happy users"

October 30, 2024

5.0

The implementation process went really smoothly and since then has just done what we need it to do.

Pros

It's easy to navigate and all the elements of it work well together. Has been reliable since it went live and any issues have been quickly resolved.

Cons

There are a couple of data fields within it we struggle to export to PowerBi.

Alternatives considered

[NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

Reason for choosing Liberty Converse

The balance between functionality and price was a factor, as was ease of customer service.

Switched from

[Enghouse Contact Center](https://www.capterra.com/p/231432/Enghouse-Contact-Center/)

We were moving to a cloud solution and relaunching our service centre so took the opportunity to take a fresh look at what was avaialable.

Review Source

Response from Netcall

November 22, 2024

Thank you for your review of Liberty Converse! We’re glad you find our platform easy to navigate and reliable. We appreciate your feedback on exporting data to PowerBi and are working on improvements. It’s great to hear your implementation went smoothly and that our balance of functionality and price, along with our customer service, met your needs. Thank you for choosing Liberty Converse. If you need further assistance, feel free to reach out. Best regards, Liberty Team

JP

Jake P.  
Senior Network Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### " modern Telephony System :)"

November 14, 2024

5.0

Really usful for managing resources, customer experience and a great success

Pros

A modern system built for Healthcare unlike many other telephony platforms.

Cons

There is nothing that springs to mind, its a great product

Switched from

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

Netcall is a Healthcare Switchboard and meets the needs of the business.

Review Source

Response from Netcall

November 25, 2024

Thank you for your fantastic review of Liberty Converse! We're delighted to hear that Liberty Converse stands out as a healthcare-focused solution and that it has been highly effective in managing resources and enhancing customer experience. It's wonderful to know that you find the product great with no cons to mention. Your switch to Liberty Converse, driven by our healthcare-specific features, is a testament to our commitment to meeting the unique needs of the healthcare sector. We appreciate your positive feedback and are thrilled to be a part of your success. If you have any further comments or need assistance, please feel free to reach out. Thank you for choosing Netcall! Best regards, Liberty Team

JC

Julie C.  
Telecommunications Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "UHNM Liberty"

February 27, 2025

5.0

I only generally use liberty for IVR and electronic notification which i find really good.

Pros

Ease of use, content, reporting and the dashboard views are really informative due to them being customisable

Cons

There isnt anything really that i dont like, i do find that because i dont use certain aspects of it daily i can sometimes struggle to remeber processes

Review Source

Response from Netcall

March 3, 2025

Thanks for your review of Netcall's Liberty Converse. Great to hear you like the customisable dashboards, reports and find it easy to use. If you need further assistance, feel free to reach out. Best regards, Netcall Team

JW

John W.  
Head of Operations  
Hospital & Health Care  
Used the software for: 1-2 years

### "Imperial and Chelsea"

November 15, 2024

5.0

Very positive for 2 large Trusts I look after.

Pros

Simple, easy to use, great reporting and functionality.

Cons

Nothing comes to mind as a dislike, the only issues we have experienced in the past resolved with software update.

Review Source

Response from Netcall

December 4, 2024

Thank you for your great review of Liberty Converse! We're delighted to hear that you like the reporting and ease of use - and that there's nothing that you don't like about Liberty Converse! If you have any further comments or need assistance, please feel free to reach out. Thank you for choosing Netcall! Best regards, Liberty Team

KH

Kevin H.  
ICT Consultant Team Manager Telecommunications  
Hospital & Health Care  
Used the software for: 2+ years

### "Liberty Converse King's College Hospital"

November 26, 2024

5.0

A very powerful platform, user friendly. reliable. Good support.

Pros

The contact centre application is powerful and very simple to administer.

Cons

Licencing for certain products is expensive.

Review Source

Response from Netcall

December 5, 2024

Thanks for your review of Netcall's Liberty Converse. Great to hear you are finding it a powerful resource - If you need further assistance, feel free to reach out. Best regards, Liberty Team

BB

Bob B.  
Innovation and Transformation Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Liberty Converse"

February 3, 2025

5.0

Positive, system is robust. Staff find it intuitive to use and those calling in have a professional experience

Pros

Easy application deployment and the ability to use any telephone system including mobiles

Cons

It can become very popular, demand needs to be managed carefully

Review Source

Response from Netcall

February 5, 2025

Thanks for your review of Netcall's Liberty Converse, especially great to hear that it is popular, easy to deploy and intuitive to use. If you need further assistance, feel free to reach out. Best regards, Liberty Team

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