--- title: "PayBee Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayBee Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/197678/PayBee/" page_type: "product" language: "en" --- # PayBee Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PayBee ## What is PayBee? We believe that every nonprofit should primarily focus on their cause. Fundraising is hard and takes time away from the impact they can have. We want to become your partner, handling donation processing, backend account, donor management and everything else. We cover every aspect of FUNDRAISING EVENTS. The Paybee Fundraising tool makes organizing, running and closing your event a very simple and practical experience. Supporting In-Person, Virtual, and Hybrid events. ## What is PayBee used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayBee?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://home.paybee.io&name=PayBee) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayBee 4.7 (18) VS. [4.8 (132)](https://www.capterra.com/p/241165/TravelPledge/reviews/) Starting Price $1 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.8 (539) Value For Money 4.7 (18) Value For Money 4.8 (478) Customer Service 4.9 (18) Customer Service 4.8 (475) ## PayBee alternatives [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (56)](https://www.capterra.com/p/131238/GalaBid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197678/PayBee/alternatives/) ## FAQs about PayBee Overview ### Which roles and teams benefit most from PayBee? PayBee is most used by nonprofit executives, fundraising teams, event managers, and finance leads who run donor campaigns and special events. Development and communications staff use it to manage outreach, registrations, and giving, while directors, treasurers, and CEOs rely on it for payment tracking, reporting, and operational oversight. Answer based on 18 reviews Overview ### What company size and specific industries is PayBee built for? PayBee is designed for nonprofit organizations of any size, including small local charities, growing nonprofit teams, and larger mission-driven institutions. It is built for the nonprofit sector rather than general commercial businesses, making it a fit for organizations that manage donations, fundraising, and related charitable activities. Features and Usability ### What are the key features of PayBee? PayBee offers CRM, donor and contact management, and campaign management for nonprofit fundraising. It also includes payment processing with ACH payments, credit card processing, and online giving, plus event ticketing, auction management, bid management, donation tracking, reporting/analytics, and website integration. Getting Started and Support ### What training and onboarding options does PayBee offer? PayBee provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer structured group learning, and documentation gives written reference material for self-paced review and feature checks. Getting Started and Support ### What customer support options does PayBee offer? PayBee provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users can use written self-service resources or contact live assistance at any time through chat or a live representative. No reviewer feedback is available to describe response speed or support quality. ## Features AI summary Based on 995 Auction reviews Capterra reviewers point to these as the top priorities when choosing auction software: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**63%**) - **Online Bidding** (**69%**) PayBee supports all three features buyers value most: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help organizations collect funds digitally, handle transactions efficiently, and run live or remote bidding events more effectively, allowing teams to manage auctions with less manual work and giving bidders a smoother payment and participation experience. For Nonprofits 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Receipt Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Campaign Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Donor Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Event Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings PayBee 53 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Auction Management: Allows businesses to create and manage auctions. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Gift Matching Management: Ability to match gifts through the system - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.7 (18) Free Version Basic $1.00 Flat Rate, Value for money 4.7 (18) 4.7 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 18 reviews Filter by rating 5(13) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TS Tiffany S. Fundraising and Communications Manager Non-Profit Organization Management ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2024 We had to purchase Paybee because our CRM event function did not work. Time was short. Paybee was super helpful getting us set up and helped all along the way. I highly recommend this product for fundraiser events. Pros Fabulous customer service, great product Cons A few things were challenging to learn, but they were helpful. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Neon's ticketing function failed. We were losing business. Had to make a fast switch to save our event. Paybee came to the rescue! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Christina G. Fundraising Chair Fund-Raising ### "Best Non-profit fundraising platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 This is my last year as fundraising chair. If I were to stay on I would definitely use PayBee again. I've told the board of our school to continue to use this platform because it's easy, has a comprehensive set up for tracking guests, auction items and funds. So easy to navigate. Pros Customer support is always available, super helpful and follows up on any issues. They're the best!!! Cons Some of the tools to set up the campaigns but I'm not technically savvy so it might've been me. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RG Rebecca G. Communications Manager Non-Profit Organization Management ### "Helped our gala run smoothly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 The staff at Paybee were amazing to work with. Although I was inexperienced in planning and executing a fundraiser, they were willing to meet with me multiple times to walk me through the setup process. They were patient and explained the software well. After our event, we met again to debrief, and they were very eager to hear about our experience and consider what they could do even better. Pros PayBee managed our live and silent auctions and fund-a-need beautifully. It was very easy to keep track of winners and payments. It was very convenient having silent auction winnings be automatically added to people's carts. I also liked that people could browse the silent auction items on their phone while seated, in addition to walking by all the tables. Check-in was super easy, and checkout was also very smooth - even with our crowd of attendees whom we worried would not be technologically savvy enough to do self-checkout. Cons Selecting the settings for our gala was the most challenging part of the setup process. It was not the most intuitive thing for me, although my inexperience was probably a factor. PayBee staff were very responsive and helpful, however. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NW Nikki W. Director of Business and Finance Non-Profit Organization Management ### "Make things easier for your donors and volunteers at your next fundraiser." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 They were highly responsive to all of my questions and I had a lot :). I was so impressed with their customer service. Pros I loved that all the items that a fundraiser participant would want to buy was able to be put in their own shopping cart and they were able to pay out at the end of the night on their own without standing in line at a check out booth. I also loved the reporting available. The customer service was out of this world. Cons I think that it would be nice to have more design capability for the ticket sales landing spot. Reasons for choosing PayBee I liked the option to do a hybrid event. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Product Marketing Manager Fishery ### "Easy to use and good results" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2021 Pros The customer support and documentation were always very helpful. The tool is user-friendly for the organization and participants. Cons It would be nice to have more customization and personalization options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rachel C. Communications and Administration Manager Non-Profit Organization Management ### "User-friendly and a great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 We had a great first experiencing using the PayBee software. We also found the assistance from our PayBee rep on the night of the event as well as the pre-event trainings to be invaluable. Pros We implemented PayBee just a few weeks before our annual fundraising event. We found the software user-friendly and a great value. Using the app made guest check-in easy and quick. The check-out feature enabled guests to check-out with ease themselves - meaning no long lines. The 1:1 assistance from our PayBee rep on the night of the event was invaluable! Cons There are some minor feature enhancements that would be great to have: tool to choose raffle winners, ability to bulk upload guests/attendees, ability to reshuffle auction item pics once uploaded, ability to see total auction bid $ on the main campaign page (instead of downloading the spreadsheet), etc. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RL Rafaele L. Analista Financial Services ### " Easy app" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 4, 2021 I liked Pros I liked the convenience when making my purchases, I also liked the layout and being able to buy without leaving home Cons I believe that more disclosure is needed to be able to attract more suppliers and have more purchasing options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Malique G. CEO Non-Profit Organization Management ### "Great Product and Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2021 Our organization was able to put on a fundraiser with a live auction and it ran smoothly. We received assistance from a PayBee representative that was assigned to us and everything worked out great! Pros I loved the ease of use of PayBee. It's a one-stop shop from ticketing to live streaming to receiving donations! Cons I loved everything about PayBee! There is not one thing that I didn't like. Reasons for choosing PayBee PayBee is literally a one-stop shop! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LH Lisa H. Executive Director Non-Profit Organization Management ### "our virtual event was a success thanks to PayBee!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2021 We can't wait to use it again for another virtual event! Pros We had never done a virtual event before and PayBee came highly recommended as a platform that could be trusted before, during and after the event! And it was! PayBee coached us all the way through the set up, rehearsals, the event itself, and payment processing post-event. We will do another virtual event because we now know how easy it can be and our attendees loved the event platform! Cons Some documentation could be more robust but they have a chat feature and each time I had an issue, someone walked me through how to solve it until the issue was resolved. Also, the onboarding session was helpful but didn't make complete sense until I actually entered our campaign. I would have appreciated a two-part onboarding session - one for information about what would be required and one after I entered most of the info to make sure it was done correctly. And then someone to check that I was entering info correctly as there are several ways to enter some info (such as sponsors and I was not entering the sponsor info in the best way). Reasons for choosing PayBee the demo made it all make sense and we could envision doing an event ourselves using the platform Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JG Julie G. Special Events Manager Non-Profit Organization Management ### "Great support for all of our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2021 Great! From start to finish, the customer support made learning how best to use PayBee much easier than it would have been with a company with lesser service. Pros It is pretty user-friendly, though there are some features we would have liked that were not existent, and the customer support was more than we could have asked for from any company. The main feature that we wanted in a virtual event platform, the chat feature, was great for our organization's event. Cons A few features we would have liked: the ability to move images around in the Silent Auction feature without having to delete and reload, being able to view the current auction bids in the backend of the auction in order to move items around based on bidding activity. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reasons for choosing PayBee The ability to have the Chat feature as part of our event, the ability to sell tickets to the virtual event through the platform. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/197678/PayBee/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.