Best For

Back enables modern companies with 100+ employees to provide excellent, highly automated employee service on modern channels like Slack and Email.

Product Details

Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee experience, through multiple channels, and save time for higher-value tasks along the way through automation. Back is the first platform designed from the ground up for the easiest and fastest use in non-technical and IT teams.

Contact Details

Back Technologies

https://backhq.com

Founded in 2018

Located in Germany

Back Pricing Overview

Back pricing starts at $30.00 per month, per user.There is not a free version of Back.Back does offer a free trial.

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Starting Price

  • $30.00/month/user

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Back Features

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management