--- title: "BehaveHealth Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BehaveHealth Platform Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/197701/BehaveHealth-Platform/" page_type: "product" language: "en" --- # BehaveHealth Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BehaveHealth Platform ## What is BehaveHealth Platform? The Behave Health solution combines best-in-class electronic health records software with integrated medical billing & revenue cycle management software. We simplify your operations so you can focus on providing high quality patient care. We support facilities across the behavioral health continuum of care; outpatient, residential, and inpatient. We can support facility providers treating patients with addiction/substance use disorders and mental health disorders. ## What is BehaveHealth Platform used for? [Human Services](https://www.capterra.com/human-services-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BehaveHealth Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://behavehealth.com&name=BehaveHealth Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BehaveHealth Platform 4.9 (13) VS. [4.7 (91)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting Price $10 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.7 (226) Value For Money 4.8 (13) Value For Money 4.6 (196) Customer Service 4.8 (13) Customer Service 4.8 (213) ## BehaveHealth Platform alternatives [4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.7 (39)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (1,062)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197701/BehaveHealth-Platform/alternatives/) ## FAQs about BehaveHealth Platform Overview ### Which roles and teams benefit most from BehaveHealth Platform? BehaveHealth Platform is most used by executive leaders, administrators, and operations teams at behavioral health organizations. Executive directors, CEOs, presidents, and vice presidents use it to oversee performance and compliance, while office managers, housing leaders, outreach teams, and assistants rely on it to coordinate daily workflows, client services, and program administration. Answer based on 13 reviews Overview ### What company size and specific industries is BehaveHealth Platform built for? BehaveHealth Platform is designed for outpatient, residential, and inpatient facilities in the behavioral health, mental health, and addiction or substance use disorder treatment sectors. It fits organizations of different sizes that provide care in these clinical settings. Features and Usability ### What are the key features of BehaveHealth Platform? BehaveHealth Platform offers medication management, patient portal, and program management as core features. It also includes appointment scheduling, assessments, charting, progress notes, treatment planning, billing and invoicing, claims management, document management, e-prescribing, role-based permissions, reporting, and HIPAA compliant workflows for behavioral health practices. Integrations ### Which third-party tools and platforms does BehaveHealth Platform integrate with? BehaveHealth Platform integrates with accounting, finance, and contact tools including Dynamics 365 Business Central, FreshBooks, Google Contacts, Microsoft 365, NetSuite, QuickBooks Online, Sage Business Cloud, Sage Intacct, Stripe, Wave, and Xero. Getting Started and Support ### What training and onboarding options does BehaveHealth Platform offer? BehaveHealth Platform provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference material for self-paced learning and review. Getting Started and Support ### What customer support options does BehaveHealth Platform offer? BehaveHealth Platform provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support quality feedback is not available here, so no user sentiment about response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 2,845 Mental Health reviews Capterra data shows that buyers of mental health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) BehaveHealth Platform supports all three of the features reviewers rate most important: HIPAA Compliant, Charting, and EMR/EHR. Together, these capabilities help mental health providers protect patient data, maintain accurate clinical records, and manage care documentation in one system, allowing teams to improve compliance, support continuity of care, and work more efficiently. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Create and securely store digital patient records Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar For Mental/Behavioral Health 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Initial Assessments 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Conduct intake assessments to determine patient health status, medical history, conditions, etc. BehaveHealth Platform 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.8 (13) Free Trial Basic $10.00 Per Feature,Per Month Value for money 4.8 (13) 4.8 Based on 13 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Wave](https://www.capterra.com/p/178021/Wave-Apps/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Peter M. Executive Director Mental Health Care ### "A Strong Partner in Building Montana’s Recovery Ecosystem" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Behave Health has transformed how recovery housing operates in Montana. Their platform replaced fragmented spreadsheets with a standardized system for resident data, outcome tracking, certification, and compliance. As a trusted partner and fellow innovator from the beginning, Behave Health has helped RAM build more, and move faster, than we imagined possible in such a short period of time. Pros As Montana’s NARR affiliate, we use Behave Health’s Affiliate Management Platform every day. It has become our central system for managing all aspects of the recovery home certification process across a large rural state like Montana. Everything — applications, data collection, reporting, and network visibility — lives in one clean, organized place. Customer support is outstanding and responsive. In our first three years, the networks and structure we’ve built across Montana’s entire recovery ecosystem simply wouldn’t have been possible without Behave Health. It has dramatically increased the impact RAM has had statewide by accelerating our ability to implement national recovery housing standards while fully complying with Montana legislation. Cons Like any robust system, Behave has an onboarding curve as users learn the full workflow. New features and updates have added massive value, though it can take time for some teams to absorb them and integrate them into day-to-day practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP Valentina P. Coordinador Operaciones Wholesale ### "Lo que se buscas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 28, 2023 Pros El software es fácil de entender y fácil de usar. Consulte el enlace de ayuda si tiene alguna pregunta . Además, la atención al cliente fue muy útil cuando la necesité. Cons Ajustar o cambiar el nombre de ciertas cosas y luego pagarlas o reclamarlas nuevamente no las elimina por completo , siguen apareciendo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Cyril Keene N. Executive Assistant Facilities Services ### "review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2021 easy to use and manage Pros Easy to use with its functionality and shortcuts Cons With the recent update of the dashboard, there are some information that is hard to find Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Charles L. Housing Director Real Estate ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 Pros Easy to use and has multiple functionality Cons Its loads slowly from feature to feature Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the great review Charles! We are constantly working to improve the speed of our product. Thank you for letting us know. JE Jennifer E. Administrator Non-Profit Organization Management ### "One stop shop, no more scans or Google Docs! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 I am so happy with the BehaveHealth Platform as it gives me peace of mind using it to manage the administration for our sober living home. Thank you so much, I love the product! Pros I am using this platform to manage applications, contracts, payments, etc. for our sober living home and it keeps everything organized in one place so easily and saves us the headaches of scanning or filing paperwork. Great reporting as well for our accountant. Love the customer service and they listen to customer needs and update the software continuously to make it more user friendly! Cons Takes a little trial and error and working with it and asking questions to learn how to use it, like anything! Reasons for choosing BehaveHealth Platform We were referred to BehaveHealth by a trusted source, the \[SENSITIVE CONTENT\]. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the amazing review, Jennifer! SC Suzan C. Office Manager Non-Profit Organization Management ### "Great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2021 I use this daily and I feel this is a good software its not to hard to use and has many benefits Pros The software is easy to understand and also use. If you have any questions the help link is good and customer service helped alot once when we needed it also Cons Customizing or renaming certain things, and then with redoing payments or charges it does not take them out completely you can still see them Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the good review Suzan. We also appreciate the feedback on the payments and charges. I will bring this to the team to see how we can improve the experience. RB Rosa B. President Non-Profit Organization Management ### "A Powerful Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 The problems of capturing valuable and vital information regarding the residents. Pros The training was great. You can onboard the system with ease. The system is user friendly. You can navigate through the system in a confident manner. Cons I love the software. I don't, have any issues with the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the fantastic review Rosa! JS Jamie S. Vice President Hospitality ### "Exactly what we were looking for. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Excellent! The customer service from Behave Health is the most hands on and responsive that I have received in a very long time. Pros The features and capabilities were the best pet of this software. Cons Pretty customizable, but maybe take away features we won’t use and add on the features we will need. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [One Step](https://www.capterra.com/p/195924/One-Step-Software/) Reasons for choosing BehaveHealth Platform It was all encompassing and the price was reasonable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the excellent review Jamie! PJ Parker J. Outreach Director Mental Health Care ### "Excellent System and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 BehaveHealth is very user friendly. The customer service experience is incredible. Very fast responses on technical issues as well as system enhancements. Pros The software is easy to use. Very self explanatory. The data options are very logical, are well grouped and flow easily. Reporting is flexible and cutomizable. Cons None that I can recall. The overall system functionality is superb. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the awesome review Parker! ZL Zeb L. Executive Director Hospital & Health Care ### "Excellent Product and Customer Service!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Excellent!!!! Would definately recommend this software! Pros The software has been an excellent additon to our business. The billing feature with Stripe integration is excellent. All features have been helpful. The customer service has to be the best part. They have been so helpful with set up and have been super fast at addressing any technical issues. Cons There really isn't anything that I don't like about this product. I have suggested an additional feature and they are looking at it. Reasons for choosing BehaveHealth Platform Ease of use and cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2021 Thank you for the outstanding review Zeb! [View all Reviews](https://www.capterra.com/p/197701/BehaveHealth-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.