--- title: "BehaveHealth Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BehaveHealth Platform Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/197701/BehaveHealth-Platform/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # BehaveHealth Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BehaveHealth Platform ## What is BehaveHealth Platform? The Behave Health solution combines best-in-class electronic health records software with integrated medical billing & revenue cycle management software. We simplify your operations so you can focus on providing high quality patient care. We support facilities across the behavioral health continuum of care; outpatient, residential, and inpatient. We can support facility providers treating patients with addiction/substance use disorders and mental health disorders. ## What is BehaveHealth Platform used for? [Human Services](https://www.capterra.com/human-services-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BehaveHealth Platform?[Manage this product listing](https://www.g2.com/products/behave-health-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BehaveHealth Platform 4.9 (13) VS. [4.7 (99)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting Price $10 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.7 (226) Value For Money 4.8 (13) Value For Money 4.6 (196) Customer Service 4.8 (13) Customer Service 4.8 (213) ## BehaveHealth Platform alternatives [4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (46)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197701/BehaveHealth-Platform/alternatives/) ## FAQs about BehaveHealth Platform Overview ### Which roles and teams benefit most from BehaveHealth Platform? BehaveHealth Platform is most used by executive leaders, administrators, and operations teams overseeing behavioral health and housing programs. Executive directors, CEOs, presidents, and vice presidents use it to monitor organizational activity and support oversight, while office managers, executive assistants, housing directors, and outreach leaders coordinate daily services, records, and operational workflows. Answer based on 13 reviews Overview ### What company size and specific industries is BehaveHealth Platform built for? BehaveHealth Platform is designed for outpatient, residential, and inpatient facilities in behavioral health, mental health, and addiction or substance use disorder treatment. It fits organizations of varying sizes that provide patient care in these clinical settings, rather than general-purpose businesses or unrelated industries. Features and Usability ### What are the key features of BehaveHealth Platform? BehaveHealth Platform includes documentation, medication management, patient portal, and program management, along with telecommunications for patient communication. It also offers appointment scheduling, case management, charting, treatment planning, billing and invoicing, claims management, and reporting features such as activity dashboards and customizable reports. Integrations ### Which third-party tools and platforms does BehaveHealth Platform integrate with? BehaveHealth Platform integrates with 10 third-party tools for accounting, contacts, and payments, including Microsoft 365, Google Contacts, Dynamics 365 Business Central, NetSuite, QuickBooks Online, Sage Intacct, Xero, FreshBooks, Wave, and Stripe. Getting Started and Support ### What training and onboarding options does BehaveHealth Platform offer? BehaveHealth Platform provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does BehaveHealth Platform offer? BehaveHealth Platform provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available about support quality, so there is no basis to describe response times, helpfulness, or common frustrations. The listed channels define the support options available. ## Features AI summary Based on 2,869 Mental Health reviews Capterra reviewers point to these as the top features buyers look for in mental health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) BehaveHealth Platform supports all three of the features reviewers rank highest: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health practices protect patient data, maintain accurate clinical records, and manage care documentation in one system, allowing teams to deliver organized, compliant, and consistent patient care. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Create and securely store digital patient records Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar For Mental/Behavioral Health 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Initial Assessments 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Conduct intake assessments to determine patient health status, medical history, conditions, etc. BehaveHealth Platform 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.8 (13) Free Trial Basic $10.00 Per Feature,Per Month Value for money 4.8 (13) 4.8 Based on 13 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Wave](https://www.capterra.com/p/178021/Wave-Apps/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful ED Executive Director Executive Director Used the software for: 3-5 years ### "A Strong Partner in Building Montana’s Recovery Ecosystem" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Behave Health has transformed how recovery housing operates in Montana. Their platform replaced fragmented spreadsheets with a standardized system for resident data, outcome tracking, certification, and compliance. As a trusted partner and fellow innovator from the beginning, Behave Health has helped RAM build more, and move faster, than we imagined possible in such a short period of time. Pros As Montana’s NARR affiliate, we use Behave Health’s Affiliate Management Platform every day. It has become our central system for managing all aspects of the recovery home certification process across a large rural state like Montana. Everything — applications, data collection, reporting, and network visibility — lives in one clean, organized place. Customer support is outstanding and responsive. In our first three years, the networks and structure we’ve built across Montana’s entire recovery ecosystem simply wouldn’t have been possible without Behave Health. It has dramatically increased the impact RAM has had statewide by accelerating our ability to implement national recovery housing standards while fully complying with Montana legislation. Cons Like any robust system, Behave has an onboarding curve as users learn the full workflow. New features and updates have added massive value, though it can take time for some teams to absorb them and integrate them into day-to-day practice. VP Vice President Vice President Used the software for: Less than 1 year ### "Exactly what we were looking for. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 Excellent! The customer service from Behave Health is the most hands on and responsive that I have received in a very long time. Pros The features and capabilities were the best pet of this software. Cons Pretty customizable, but maybe take away features we won’t use and add on the features we will need. EA Executive Assistant Executive Assistant Used the software for: Less than 1 year ### "review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 24, 2021 easy to use and manage Pros Easy to use with its functionality and shortcuts Cons With the recent update of the dashboard, there are some information that is hard to find OD Outreach Director Outreach Director Used the software for: 1-3 years ### "Excellent System and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 BehaveHealth is very user friendly. The customer service experience is incredible. Very fast responses on technical issues as well as system enhancements. Pros The software is easy to use. Very self explanatory. The data options are very logical, are well grouped and flow easily. Reporting is flexible and cutomizable. Cons None that I can recall. The overall system functionality is superb. AD Admistrator Admistrator Used the software for: 1-3 years ### "Administrator " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 Its a great simple product to use! If you looking for a software, give this one a try! Pros Easy to set up client in the system. Easy to do billing as well. Its a great software for clients to use as well. Cons When they were switching over to the new software it had some glitches but they address the problem and get it fixed really fast! :) CE CEO CEO Used the software for: Less than 1 year ### "Powerful, robust suite which changed how we communicate" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2021 In the beginning the learning curve was exceptionally high, but exciting. Not that it's complex, but the devs were rolling out suite changes in vivo as we were settling into the environment. The support was very rapid, and personal. Getting our clientele to adopt the platform of their end is much harder, but that's what we've expected. However, the integration of their application system on our website is flawless- making file building effortless. In all this was one of the best moves we've made over the past year. Pros The broad functionality allowed us to adopt the platform to our needs. While it features many options we don't use, there's so many vitally needed features we were using bric-a-brac solutions for it saves quite a bit of money and confusion in switching between this system and that one. Some staff are less inclined toward desktop computing, and once they got the hang of the app they easily made use of it. Cons There are a few features we wish we could tweak or scale, some templates that are \*this close\* to what we need. We're paying for a larger suite to ensure we have access to nearly everything we could ever need, and we're certain that we will see more flexibility with the program. HD Housing Director Housing Director Used the software for: 1-3 years ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2021 Pros Easy to use and has multiple functionality Cons Its loads slowly from feature to feature ED Executive Director Executive Director Used the software for: Less than 1 year ### "Excellent Product and Customer Service!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 Excellent!!!! Would definately recommend this software! Pros The software has been an excellent additon to our business. The billing feature with Stripe integration is excellent. All features have been helpful. The customer service has to be the best part. They have been so helpful with set up and have been super fast at addressing any technical issues. Cons There really isn't anything that I don't like about this product. I have suggested an additional feature and they are looking at it. AD Administrator Administrator Used the software for: Less than 1 year ### "One stop shop, no more scans or Google Docs! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2021 I am so happy with the BehaveHealth Platform as it gives me peace of mind using it to manage the administration for our sober living home. Thank you so much, I love the product! Pros I am using this platform to manage applications, contracts, payments, etc. for our sober living home and it keeps everything organized in one place so easily and saves us the headaches of scanning or filing paperwork. Great reporting as well for our accountant. Love the customer service and they listen to customer needs and update the software continuously to make it more user friendly! Cons Takes a little trial and error and working with it and asking questions to learn how to use it, like anything! ED Executive Director Executive Director Used the software for: Less than 1 year ### "Resurrection Power" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2021 I'm still somewhat new and still learning some of the features but so far everything is great and is only going to add to our effectiveness from admissions, to tracking recovery plans, to do lists for residents and even facility maintenance needs, and keeping in touch with alumni. Pros \-Puts our Recovery House resident's information, including recovery progress, at our fingertips and enhances our communication between staff, house managers and residents. -As we continue to grow, it will cut down on staff time for managing administration and recordkeeping that will be required by our state -it is compatible with mobile devices -Customer Service is very responsive to our needs Cons \-A little time consuming for US in making the transition from our old way of doing things. -Personally, In the beginning I would have preferred a operating Manuel to get a good overview of how things work together. The new PRODUCT TOUR is a GREAT improvement and is helping my staff get past some of their learning curve fears. [View all Reviews](https://www.capterra.com/p/197701/BehaveHealth-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.