--- title: "SMS Marketing Services Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMS Marketing Services Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/197733/SMS-Marketing-Services/" page_type: "product" language: "en" --- # SMS Marketing Services Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMS Marketing Services ## What is SMS Marketing Services? The only All-In-One Text-Email-Social Media-IM-Voice platform that uses every popular communication channel managed from a single platform. Create bulk texting, MMS, Polling, text-to-landline capability, auto responses & scheduled drip campaigns. Live Agent Transfer software and automation marketing services if needed. ## What is SMS Marketing Services used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Other, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMS Marketing Services?[Manage this product listing](https://www.g2.com/products/sms-marketing-services/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMS Marketing Services 5.0 (1) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $19 Other, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (2,129) Value For Money 5.0 (1) Value For Money 4.3 (2,025) Customer Service 5.0 (1) Customer Service 4.3 (2,073) ## SMS Marketing Services alternatives Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) ## FAQs about SMS Marketing Services Overview ### What company size and specific industries is SMS Marketing Services built for? SMS Marketing Services is designed for SMB to enterprise organizations. It does not specify any particular industries, so it appears suited to businesses across sectors that need SMS marketing support at different operational scales. Features and Usability ### What are the key features of SMS Marketing Services? SMS Marketing Services offers SMS Marketing, Mass Texting, 2-Way Messaging, Scheduled Messaging, and Automated Responses for text-based outreach and replies. It also includes Campaign Management, Contact Management, Segmentation, Message Personalization, Reporting/Analytics, A/B Testing, and Mobile Coupons, plus QR Codes, Shortcodes, and Multi-Channel Marketing. Pricing ### How much does it cost and what fees or limitations are included? SMS Marketing Services starts at $19 per month for the Basic plan, which includes 1,250 SMS messages. A free version is available. The Basic plan also includes Automatic Scoring & Tracking, Automation, Enterprise Features, Omni-Channel, Online Support, Premier Support, and Priority Support. Integrations ### Which third-party tools and platforms does SMS Marketing Services integrate with? SMS Marketing Services integrates with Gmail, Salesforce Platform, Slack, and Zapier. These integrations cover email, CRM, team communication, and broader app connections through automation. The catalog lists four third-party tools, giving users a concise set of options for connecting messaging workflows with common business platforms. Getting Started and Support ### What training and onboarding options does SMS Marketing Services offer? SMS Marketing Services provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and Q&A, while documentation offers written reference material for self-paced learning and later review of product steps and features. Getting Started and Support ### What customer support options does SMS Marketing Services offer? SMS Marketing Services provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user sentiment. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) SMS Marketing Services supports **SMS Messaging** and **Mass Texting**, so businesses can send direct customer communications and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers other features that reviewers also rate highly, such as **API** (**54%**) and **Scheduled Messaging** (**49%**), helping businesses connect messaging workflows with other systems and plan message delivery in advance, allowing teams to manage outreach more efficiently and keep campaigns timely. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat SMS Marketing Services 31 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - QR Codes: Matrix barcode that stores information - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search Marketing: Track visibility and traffic from search engines - Segmentation: Group leads or contacts based on their specific characteristics - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Text-to-Win: Messaging system designed for contests and sweepstakes --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version [View pricing plan details](https://www.capterra.com/p/197733/SMS-Marketing-Services/pricing/) Basic $19.00 Other,Per Month It includes: - Online Support - Omni-Channel - Automation - Premier Support - Automatic Scoring & Tracking - Enterprise Features - Priority Support Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SW Simon W. Customer Care Rep Writing and Editing ### "Easy Marketing With SMS Marketing Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2023 I recommend SMS Marketing Services for business SMS marketing needs. Works particularly well when it comes to mass messaging Pros With this product, it becomes easy to send mass messagesThe software makes campaign management easyIt comes with great marketing automation featuresIt makes customization easy Cons For effective business marketing, we have used SMS Marketing Services successfully and I haven't had any dislikes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.