# forms.app Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about forms.app Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/197758/forms-app

---

# 

 forms.app Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

forms.app

## What is forms.app?

forms.app is an online form builder that enables users to create and customize forms, surveys, and quizzes. Its drag-and-drop interface allows anyone to design professional forms quickly. The platform includes AI-powered tools that generate questions and answer options instantly. Users can access a library of customizable form templates for various purposes, including application, booking, report, quote, registration, order, and payment forms. forms.app offers form features such as conditional logic, multi-page forms, e-signatures, PDF generation from responses, and payment integrations with Stripe and PayPal. forms.app maintains data security through GDPR compliance, ISO/IEC 27001 certification, and PCI DSS adherence. The platform integrates with many popular business apps. The form builder provides a comprehensive solution for creating engaging forms and surveys that works smoothly across multiple devices.

## What is forms.app used for?

[Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[NPS](https://www.capterra.com/nps-software/)

Top alternative

Featured

Overall rating

Based on 257 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$29

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for forms.app?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://forms.app&name=forms.app)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### forms.app

4.6 (257)

VS.

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (257)

Ease Of Use

4.6 (1,587)

Value For Money

4.4 (210)

Value For Money

4.3 (1,248)

Customer Service

4.4 (215)

Customer Service

4.4 (1,179)

## forms.app alternatives

[4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,587)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,396)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253516/SurveyMonkey/)

[View all alternatives](https://www.capterra.com/p/197758/forms-app/alternatives/)

## Who uses forms.app?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Forms Creation & Design

4.6 (83)

68.67% of 83 reviewers that rated this feature as important or highly important

With this capability, you can easily create customized, visually appealing forms using templates, themes, and branding options. Reviewers appreciate the intuitive interface, responsive designs for all devices, and the flexibility to match forms with their business style.

Data Import/Export

4.4 (82)

60.98% of 82 reviewers that rated this feature as important or highly important

Forms.app offers straightforward data import and export, supporting formats like spreadsheets and Google Sheets. Some reviewers find the process fast and organized, with clean data output, though a few mention fewer export options compared to other platforms.

Survey Builder

4.6 (65)

69.23% of 65 reviewers that rated this feature as important or highly important

It gives you the ability to quickly build surveys with customizable questions and logic. Users think the survey builder is user-friendly, flexible, and efficient for gathering feedback, making it suitable for marketing research and client assessments.

Reporting/Analytics

4.4 (62)

58.06% of 62 reviewers that rated this feature as important or highly important

You get graphical analytics and detailed reports to track form performance and audience engagement. Reviewers indicate the analytics are fast, clear, and helpful for campaign assessment, though some wish for more advanced analysis options.

Third-Party Integrations

4.3 (50)

48.00% of 50 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Access Controls/Permissions

4.4 (48)

60.42% of 48 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

forms.app 64 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Automatically populating fields or sections within a form

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Capability of a software or system to make decisions and perform actions based on specified conditions

Create, edit, convert to and from PDF files

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Forms.app offers straightforward data import and export, supporting formats like spreadsheets and Google Sheets. Some reviewers find the process fast and organized, with clean data output, though a few mention fewer export options compared to other platforms.

Protect sensitive data for digital privacy

Graphical representation of data

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

With this capability, you can easily create customized, visually appealing forms using templates, themes, and branding options. Reviewers appreciate the intuitive interface, responsive designs for all devices, and the flexibility to match forms with their business style.

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Access software remotely via mobile devices

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay

Calculate NPS of customers

Measure employee engagement and loyalty towards a business using the Net Promoter Score

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

You get graphical analytics and detailed reports to track form performance and audience engagement. Reviewers indicate the analytics are fast, clear, and helpful for campaign assessment, though some wish for more advanced analysis options.

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Search and filter data across systems to locate required information by entering keywords or certain criteria

Skip over or route respondents to different questions based on their previous answers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow media to be embedded in the question or answer options

It gives you the ability to quickly build surveys with customizable questions and logic. Users think the survey builder is user-friendly, flexible, and efficient for gathering feedback, making it suitable for marketing research and client assessments.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Open text box field

Set up connections to third-party platforms to improve business processes

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (257)

4.5

Based on 257 reviews

## Pricing

Value for money

4.4 (210)

Free Version

[View pricing plan details](https://www.capterra.com/p/197758/forms-app/pricing/)

Free

$0.00

It includes:

-   25 forms
-   100 responses /mo
-   All 30+ field types
-   Unlimited form views
-   Unlimited questions
-   Unlimited notifications
-   Unlimited payment collection
-   Unlimited response storage
-   Live support
-   Conditional logic
-   E-signatures
-   Pre-filled forms
-   Auto-scoring
-   Web embedding
-   AI form creator

Basic

$29.00

Flat Rate,Per Month

It includes:

-   Everything in free
-   1,000 responses/mo
-   25 forms
-   10 GB file storage
-   +1 team member
-   The option to remove forms.app branding
-   Multi-person notifications
-   Multiple endings
-   Redirect on submission

Pro

$39.00

Flat Rate,Per Month

It includes:

-   Everything in Basic
-   Unlimited forms
-   10,000 responses/mo
-   100 GB file storage
-   +4 team member
-   Custom subdomain option
-   Save as draft and continue later
-   Custom CSS

Premium

$79.00

Flat Rate,Per Month

It includes:

-   Everything in Pro
-   100,000 responses/mo
-   1 TB file storage
-   Custom domain option
-   +9 team member
-   Priority support
-   Google Tag Manager integration
-   Meta Pixel integration

Value for money

4.4 (210)

4.4

Based on 210 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (215)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (215)

4.4

Based on 215 reviews

## User reviews

Overall rating

4.6

Based on 257 reviews

Filter by rating

5(174)

4(73)

3(8)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SG

Swagat G.

IT Support Technician

Mental Health Care

### "Amazing Form builder that you might want to check"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

Pros

Such a nice form builder app. What I like most about the app is their drag & drop tool that lets you to drag and drop a field from the menu, and that's it. So easy and fun to use.

Cons

The pricing for the app could have been slightly more reasonable. Although, it's not that bad, and they also offer a free version. So far so good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Pharmacist

Pharmaceuticals

### "An Efficient Solution for Modern Pharmacies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

Overall, my experience with forms.app has been very positive. As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders.

Pros

What I liked most about forms.app is how easy and fast it is to create and share forms in a pharmacy environment. We use QR codes at the counter to collect patient requests, product consultations, and out-of-stock medicine orders. The interface is very intuitive and does not require technical knowledge. It helped us replace paper forms and keep everything organized in one place.

Cons

There are not many things to dislike, but some advanced features take a little time to explore at first.

Switched from

[Tally](https://www.capterra.com/p/10032029/Tally/)

forms.app offered a smoother form creation experience, better customization options, and easier sharing via QR codes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sanja S.

Seamstress, art mouth products, chalkbag, tobacco pouch, key rings

Textiles

### "Great app for small business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

I have been using the application for more than 2 years, the free version is enough for me (1 members; 3 forms, 10-15 responses by month) as I manage the application myself. It is easy to use and I like that I can rename the fields in my own, Slovenian language. I get about 15 orders a month, so the paid version is too expensive for me. I would be willing to pay up to €6/month for it, and I would be happy to change q0qxihoo to something else, this seems like a spam website to me.

Pros

Great customer support, perfect free version with a lot of different design - all what I need for my small hobby shops.

Cons

All app is great, user-friendly, simple, I just miss entering the promo code when completing the order. Now is this must have.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reasons for choosing forms.app

more themes available, fonts, nicer templates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UB

Umut B.

sales and marketing

Marketing and Advertising

### " My exams lifesaver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 21, 2025

It's an essential tool. As a business student constantly gathering data for academic projects and club work, Forms.app is indispensable. It offers a professional, powerful, and mobile-ready platform without any of the headache you get from complex enterprise software. It made my thesis data collection smooth and efficient, allowing me to focus on the strategic analysis rather than form administration. Highly recommended.

Pros

The design quality is fantastic. My marketing research surveys look professional, which instantly boosted response rates—no more unprofessional-looking forms! Crucially, the conditional logic feature is a lifesaver. It structures the data perfectly right from the start, significantly cutting down the time I need to spend cleaning data before running analysis in SPSS or Power BI. It’s a huge time-saver during tight deadlines.

Cons

The main drawback is the pricing; while the free tier is great for small projects, the paid subscription jumps are steep for a student budget. Also, when I build massive, deeply branched surveys (like for a capstone thesis), the editor can sometimes become a bit sluggish and cluttered on older devices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ahmet a.

sales and marketing

Marketing and Advertising

### "The Student's Secret Weapon"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 20, 2025

Forms.app has been a total game-changer. It let me focus entirely on the questions and the results, not the technical setup. The professional, polished forms increased club registrations and even earned praise from my professor for my survey's professional layout. If you need a premium tool without the premium hassle, you need thi

Pros

My favorite feature is the speed combined with style. I can launch beautiful, professional forms in minutes using their gorgeous, no-code templates—I even impressed my professor with my capstone survey's look! The Conditional Logic is Magic for sign-ups, helping me set up smart rules (like asking about gluten only if you pick "Vegan") which keeps my data spotless. Plus, they are genuinely Mobile-Ready, which significantly boosted my response rates among my phone-addicted peers.

Cons

This is a total nitpick because I love the tool, but the biggest issue is the limitations on the free plan. I struggled with the Integration Bottleneck, having to manually export data instead of getting real-time sync for our shared Google Sheets during club planning. I also wish the Deep-Dive Analytics had more complex charting options for serious academic reports, as I still had to export raw data to Excel for my final capstone analysis.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lutfi A.

Long-term contract staff

Logistics and Supply Chain

### "The best automation for our operation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2025

forms.app has made our logistics operations much more efficient. We now collect delivery data, shipment requests, and driver reports instantly. It saves us time, reduces errors, and keeps our workflows organized and smooth

Pros

I easily collected delivery details, shipment requests, or driver feedback with online forms. Helpful for logistics operations by automating data collection and tracking in one place.

Cons

Nothing, I really liked the app, and the customer support team was really helpful. I had a question about a feature, and they immediately helped me.

Switched from

[Tally](https://www.capterra.com/p/10032029/Tally/)

forms.app's template library is way more useful for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Yoga Instructor

Health, Wellness and Fitness

### "Helped my yoga lessons a lot!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 24, 2025

Pros

It really helped me to schedule my yoga lessons. Loved the interface and notification feature. When a yoga student of mine fills out the form, I immediately know it.

Cons

You have 100 submissions for the free account. But it did not affect me that much since the quota is renewed monthly.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I wanted to create more beautiful appointment forms with high-quality pictures.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

dilara b.

operation specialist

International Trade and Development

### "views about forms.app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Pros

ıt makes my job easy, ı can find all info about my department thanks to it, every info is written in detail

Cons

I liked everything about the app, the only disadvantage is that CSS customization is limited on the free plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MÖ

Merve O.

Teacher

Education Management

### "Teachers will love this app!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2025

Pros

Easy-to-use, better process, effective results. Loved the app since I frequently used it for my students.

Cons

There is hardly anything that I disliked about forms.app. I did not encounter any problems while using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Berkay Kerem B.

Worker

Chemicals

### "A Solid Tool for Creating Online Forms"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2025

my experience has been positive. It’s pretty easy to get started and create forms quickly, even without much technical knowledge. Most of the features work smoothly, and it saves me time compared to building forms manually. There are a few areas where it could be more intuitive or flexible, but generally, it’s a reliable tool that does what I need it to do.

Pros

I’d say the quality is quite good. It feels user-friendly and reliable, and most of the features work as expected without much hassle. There are a few areas that could be refined or made more intuitive

Cons

Sometimes the interface can feel a bit cluttered, and it takes a moment to figure out where certain settings are. Also, some advanced customization options are limited unless you upgrade to a paid plan. It’s nothing major, but it can slow things down when you’re trying to build more complex forms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/197758/forms-app/reviews/)

Popular comparisons

[UmfrageOnline vs forms.app](https://www.capterra.com/compare/197758-201674/forms-app-vs-Enquetes-Maken)[Google Forms vs forms.app](https://www.capterra.com/compare/176571-197758/Google-Forms-vs-forms-app)[SurveyMonkey vs forms.app](https://www.capterra.com/compare/197758-253516/forms-app-vs-SurveyMonkey)[Jotform vs forms.app](https://www.capterra.com/compare/158456-197758/JotForm-4-0-vs-forms-app)[Typeform vs forms.app](https://www.capterra.com/compare/137289-197758/Typeform-vs-forms-app)[SurveyLegend vs forms.app](https://www.capterra.com/compare/156752-197758/SurveyLegend-vs-forms-app)[Microsoft Forms vs forms.app](https://www.capterra.com/compare/197758-246649/forms-app-vs-Microsoft-Forms)

[Connecteam vs forms.app](https://www.capterra.com/compare/153140-197758/Connecteam-vs-forms-app)[SmartSurvey vs forms.app](https://www.capterra.com/compare/57112-197758/SmartSurvey-vs-forms-app)[AidaForm vs forms.app](https://www.capterra.com/compare/187765-197758/AidaForm-vs-forms-app)[Wufoo vs forms.app](https://www.capterra.com/compare/197758-224990/forms-app-vs-Wufoo)[Formidable Forms vs forms.app](https://www.capterra.com/compare/175482-197758/Formidable-Forms-vs-forms-app)[Paperform vs forms.app](https://www.capterra.com/compare/158094-197758/Paperform-vs-forms-app) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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