# forms.app Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is forms.app the right Survey solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197758/forms-app/reviews/ --- forms.app 4.7 (272) [View alternatives](https://www.capterra.com/p/197758/forms-app/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of forms.app Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews BG Burak G Co-FounderSports, 2 - 10 employeesUsed the software for: 1-2 years. “On top of that, conditional logic, integrations (Zapier, Sheets), built-in analytics, and the AI form builder cover pretty much everything I need for both surveys and internal team forms.“ May 6, 2026 UB Umut B sales and marketingMarketing and Advertising, 10,001+ employeesUsed the software for: 1-2 years. “Also, when I build massive, deeply branched surveys (like for a capstone thesis), the editor can sometimes become a bit sluggish and cluttered on older devices.“ October 21, 2025 ÖG Özlem G UI-UX DesignerDesign, Self-employedUsed the software for: Less than 6 months. “Being a mobile-first tool, it provides a powerful app that allows for full form management and data analysis directly from your phone.“ May 14, 2026 EG Enis G Frontend DeveloperEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “Creating a form on mobile is more difficult than creating one on a computer.“ May 11, 2026 Kerem B StudentEducation Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “You can style your form freely (backgrounds, themes, etc.) When I contacted with the customer support, they were super helpful and shared a discount code with me when they learned that I'm a student.“ May 8, 2026 Soner A Civil engineerBuilding Materials, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Sometimes, my respondents wanted to change their submission details but it is not possible.“ May 25, 2026 Ahmet a sales and marketingMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I can launch beautiful, professional forms in minutes using their gorgeous, no-code templates—I even impressed my professor with my capstone survey's look!“ October 20, 2025 Ayda G managerDesign, Self-employedUsed the software for: I used a free trial. “i do not have premium and sometimes i need more forms however i can't.“ May 22, 2026 ## Showing most helpful reviews Showing 1-25 of 272 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Soner A. Civil engineer Building Materials Used the software for: 6-12 months ### "Best form builder tool for collecting registrations" May 25, 2026 5.0 Pros There are lots of ready made templates. The library is really rich, it took minimal time for me to create a form from scratch. Cons Sometimes, my respondents wanted to change their submission details but it is not possible. This feature would be great! Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) It was too expensive. Also, the UX of Jotform is old. It feels like I’m filling out a form from 2010s. Review Source Response from forms.app June 23, 2026 Hello, thank you for writing a review and sharing your feedback with us. We truly value your support and will continue working hard to provide the best possible experience. VR Verified Reviewer Pharmacist Pharmaceuticals Used the software for: 6-12 months ### "An Efficient Solution for Modern Pharmacies" January 5, 2026 5.0 Overall, my experience with forms.app has been very positive. As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders. Pros What I liked most about forms.app is how easy and fast it is to create and share forms in a pharmacy environment. We use QR codes at the counter to collect patient requests, product consultations, and out-of-stock medicine orders. The interface is very intuitive and does not require technical knowledge. It helped us replace paper forms and keep everything organized in one place. Cons There are not many things to dislike, but some advanced features take a little time to explore at first. Switched from [Tally](https://www.capterra.com/p/10032029/Tally/) forms.app offered a smoother form creation experience, better customization options, and easier sharing via QR codes. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to share your feedback. Reviews like yours are a source of motivation for our team and encourage us to keep improving forms.app every day. We truly appreciate your support. SO Simeon O. Self employed Animation Used the software for: 6-12 months ### "Roll it up" December 9, 2021 2.0 Pros Easy to create form with the simplest answers expected Cons Might be difficult to open at time depending on the network provider strength in signal Review Source Response from forms.app June 24, 2026 Hello, thank you for taking the time to leave a review. Every piece of feedback helps us learn and grow, and we're grateful that you shared your thoughts with us. We'll be sure to pass your suggestion along to our team. VR Verified Reviewer Student Education Management Used the software for: Less than 6 months ### "Super Helpful For Research" May 8, 2026 5.0 Pros Most of the advanced features are accesible in the free plan. The UX is very smooth. You can style your form freely (backgrounds, themes, etc.) When I contacted with the customer support, they were super helpful and shared a discount code with me when they learned that I'm a student. Cons It would be better if my respondents could edit their submission. But it's not necessarily important for all cases. Switched from [Tally](https://www.capterra.com/p/10032029/Tally/) The UX is really complicated and the form tool is limited in terms of customization. Review Source Response from forms.app June 23, 2026 Hello, thank you so much for sharing your experience with forms.app. We're delighted to hear your feedback and truly appreciate your suggestions as well. Our team is constantly working on improvements and new features, and feedback like yours helps us. VR Verified Reviewer travel jr expert Airlines/Aviation Used the software for: 1-2 years ### "great app!" May 28, 2026 5.0 Overall, my experience with forms.app has been positive. It’s a practical tool for quickly building forms and collecting responses without a complicated learning process. I’ve mainly used it for simple registrations and feedback collection, and it worked reliably for those needs. Pros What I liked most was how easy it was to create forms without needing much setup time. The interface feels clean and beginner friendly, and sharing forms with others is very straightforward. I also liked the customization options and templates because they save time when creating surveys or registration forms. Cons Occasionally, managing responses on mobile could feel less smooth, especially with longer forms. Apart from that, no problem. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to leave us a review. Your feedback means a lot to our team, and we're grateful to have you as part of the forms.app community. VR Verified Reviewer Bedrijf Owner Sports Used the software for: I used a free trial ### "Simple, Fast, and User-Friendly Form Builder" May 18, 2026 5.0 Overall, my experience with forms.app was positive. It is user-friendly, fast, and efficient for creating surveys, registrations, and simple business forms. The platform makes it easy to collect and manage responses without needing technical knowledge. While there is still room for improvement in advanced features and customization, it works very well for everyday use and saves a lot of time. Pros What I liked most about forms.app was how easy and intuitive it is to use. The interface is clean, creating forms takes very little time, and the customization options are practical without feeling overwhelming. I also liked that it works well both on desktop and mobile, making sharing and collecting responses very convenient. Cons Some advanced customization and analytics features feel a bit limited compared to larger competitors. In some cases, integrations and design flexibility could be improved to give users more control over complex workflows and branding. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to leave a review and support forms.app. We truly appreciate it and are happy to know that our platform has been helpful for you. We look forward to continuing to support your needs in the future. VR Verified Reviewer Senior HR Specialist Banking Used the software for: 1-2 years ### "The most HR friendly app." May 28, 2026 5.0 Pros I’m collecting feedback from our company employees and it has been super helpful. We can easily put our logo even in the free plan and the automaton system is great. Cons It could be better if it was possible to use nps field. There are few workarounds but nps field could help us way better. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) The interface of Jotform was old-fashioned. Review Source Response from forms.app June 23, 2026 Hello, thank you for your kind words! We're happy to know that forms.app is helping you achieve your goals, and we'll continue working to make the platform even better. VR Verified Reviewer Civil engineer Construction Used the software for: Less than 6 months ### "Great tool for my service!" May 25, 2026 5.0 Pros I use the app for collecting feedback and the AI feature helped me a lot. I created feedback forms and it literally took seconds. Cons I did not encounter any major bugs. However, the conditional logic might be cleaner. The interface might be improved. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to write a review. We truly appreciate your feedback and support. We are always working on improving forms.app, and insights from our users help us make the platform even better. Ayda G. manager Design Used the software for: I used a free trial ### "review of the forms" May 22, 2026 5.0 I use to create forms for bookings and polls for my job and friends. I like to have short readings about different topics so it helps me about that too Pros i like how convenient it is for me to check the replies and how i can manage my own questions, themes. Cons i do not have premium and sometimes i need more forms however i can't. it is not necessarily a con but i would want it to be little cheaper. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to write a review. We truly appreciate your feedback and support. We are always working on improving forms.app, and insights from our users help us make the platform even better. EÖ Emin Ö. Sales Manager Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Use of forms app" May 18, 2026 5.0 Pros The ui is very easy to use and the respond time is very short, I liked the explanatory pages, getting touch with the support system is also very easy. Cons I liked everything, at first I thought the application of the brand is not available but after checking the last part of the page I found it Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to write a review. Reading positive feedback like yours is a great motivation for our team and encourages us to keep delivering the best experience possible. EG Enis G. Frontend Developer Entertainment Used the software for: 1-2 years ### "Simple and effortless forms" May 11, 2026 5.0 It's a very pleasant and effortless tool to use. Ideal for creating professional-looking surveys or order forms without dealing with technical details. You don't get lost in complicated settings; everything is at your fingertips. Pros The form is ready in a few minutes using drag-and-drop, and it's very easy to use. I also really like the design; I can easily find everything I'm looking for. Cons Creating a form on mobile is more difficult than creating one on a computer. It's really good design but i don't feel comfortable on mobile. Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to leave a review. We appreciate your feedback and are always working on improving forms.app. Suggestions from our users help shape the future of the platform, and we're grateful that you shared your concerns with us. SG Swagat G. IT Support Technician Mental Health Care Used the software for: I used a free trial ### "Amazing Form builder that you might want to check" April 17, 2026 5.0 Pros Such a nice form builder app. What I like most about the app is their drag & drop tool that lets you to drag and drop a field from the menu, and that's it. So easy and fun to use. Cons The pricing for the app could have been slightly more reasonable. Although, it's not that bad, and they also offer a free version. So far so good. Review Source Response from forms.app June 23, 2026 Hello, thank you for writing a review and sharing your thoughts. We carefully review all feedback we receive, and your suggestions are greatly appreciated. BO Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 6-12 months ### "Better than other forms apps" May 3, 2025 5.0 Awesome experience, I like that the free trial has alsmost same features has the paid plan. Perfect for testing. Pros Simple app that does not require much to create a quick form. The app has an idea of what you are trying to create and be done just by instructing it. Cons I love the integrations but it would be nice of it supports make or zapier so we can automate form collections. Review Source Response from forms.app June 23, 2026 Hello, thank you so much for sharing your experience with forms.app. We're delighted to hear your feedback and truly appreciate your suggestions as well. Our team is constantly working on improvements and new features. dB dilara B. operation specialist International Trade and Development Used the software for: I used a free trial ### "views about forms.app" July 14, 2025 5.0 Pros ıt makes my job easy, ı can find all info about my department thanks to it, every info is written in detail Cons I liked everything about the app, the only disadvantage is that CSS customization is limited on the free plan. Review Source Response from forms.app June 23, 2026 Hello, thank you so much for taking the time to write a review and share your feedback with us. We truly appreciate both your support and your suggestions. User feedback is incredibly valuable to us, and we'll be happy to share your ideas with our team as we continue improving forms.app. FJ Faith J. Professional Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Not Perfect, But The Best Out There!" August 16, 2022 5.0 My Agency uses forms.app for online registration of new and prospective recruits. Pros It has lots of features that can soothe any kind of usage, be it for private or company use, or for surveys or registration purposes, it works perfectly. Very flexible and highly customizable, yet retain its simplicity. Cons The payment method should be reviewed, while it is not high for those in countries like the U.S, it is an expensive one for most African Countries like Nigeria (my location), which $1 equates to N530. There is no room to share self-made forms as templates for others to use. There should be a social community accessible in the app. Review Source Response from forms.app June 24, 2026 Hello, thank you for your review. We're always collecting ideas from our users, and many of our improvements start as suggestions just like yours. We appreciate you helping us shape the future of forms.app. JML Jamaica Mae L. Writer Writing and Editing Used the software for: 1-2 years ### "A Clever Review" December 9, 2021 5.0 When I was still in school up until now that I am working online as a student. I always use this app for making survey questionnaires. Except from being helpful to me, it can also be easy to understand and use. Pros Since I always use it on making a survey questionnaire, I think I am most fond in it. Although some of tools there can be so useful too. Cons Nothing. I just like this app too much that's why I can't comment any flaws that I encounter when I am using it. Review Source Response from forms.app June 24, 2026 Hello, thank you for sharing your experience with us. It means a lot to know what our users enjoy. We appreciate your feedback and your support. VR Verified Reviewer Business Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Must-have business tool" December 17, 2022 5.0 Timely discovery and use of the tool saved my business at the height of the pandemic. I could not have survived the business slow-down without this. Pros Easy to build database for data mining and analysis Cons Editing and limited free forms. I didn't know how to edit earlier drafts Reason for choosing forms.app The trial version was so useful Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to share your feedback. We genuinely value every suggestion we receive, and we're always looking for ways to improve forms.app based on your needs. katende G. customer service reprsentative Building Materials Used the software for: 1-2 years ### "user friendly" December 15, 2020 5.0 Super help in any data collection Pros it makes data collection so easy, and all the tabulation for the data analysis the key feature. Cons Not being able to edit an already submitted questionnaire, without interrupting the data already received Reason for choosing forms.app Easy to use Review Source Response from forms.app December 16, 2020 Hello, We are so glad to hear that your overall experience with forms.app was good. We value the feedback received from our users so could you please explain us your advice about "allowing people to edit already submitted results"? Kindly email us at support@forms.app or simply reply this. VR Verified Reviewer Executive Director Civic & Social Organization Used the software for: 6-12 months ### "Review on Forms. App" August 18, 2022 4.0 I started using the Forms.App when I was appointed to design and online survey to collect opinions from colleagues on social activities in workplace. I tried to use somme online form I was using previously but due to connexion issue I can't succeed. So I try a research on Google PlayStore and I found Forms.App Pros Forms.App is easy to use. You can designe your project or survey form even on your bed with your phone. You can get data and analysis at real time while users collecting data. Cons The Application don't allow to integrate table (with column and lines) in the survey, to facilitate collection of quantifiable data. Review Source Response from forms.app June 24, 2026 Hello, thank you for writing a review and sharing your suggestions! Your feedback helps us build a better experience. As a reminder, you can always use our "Grid" field to collect structured data effortlessly. We appreciate your support! FE Friday E. Data analyst Consumer Goods Used the software for: 1-2 years ### "Generally the app is suitable for use in many areas and fields especially for those of us in busines" December 8, 2021 5.0 Efficient Pros The product is efficient and easy to use. Most importantly it's features are encouraging Cons There should be an opportunity for free mode users to at least add a logo Review Source Response from forms.app June 24, 2026 Hello, thank you for sharing your thoughts with us. Some of our best improvements come from user feedback, so we always appreciate hearing new ideas and suggestions. SS Shenaka S. Travel Business Owner Online Media Used the software for: 6-12 months ### "Shenaka Stapleton Review " August 16, 2022 5.0 Pros This software is absolutely amazing. I use the software so that I can automate my Business and I won't have to be so hands on. I have told everyone that I know about this software. I love it. Cons What I like least about the software is that you are limited the forms you can choose from. Review Source Response from forms.app June 24, 2026 Hello, thank you for your review. We're always collecting ideas from our users, and many of our improvements start as suggestions just like yours. We appreciate you helping us shape the future of forms.app. SA Saheed A. Student Biotechnology Used the software for: I used a free trial ### "Work Survey made easy" April 14, 2022 5.0 Pros I like the fact that it is accessible and it has a good interface. It adds special coloration which beautifies the font. Results are easily decoded and analyzed with the help of the use of some tools Cons The fact that it is not directly linked to my email makes it data consuming. Review Source Response from forms.app June 24, 2026 Hello, thank you for your review. We're always collecting ideas from our users, and many of our improvements start as suggestions just like yours. We appreciate you helping us shape the future of forms.app. AD April D. Small Business Owner Individual & Family Services Used the software for: Less than 6 months ### "Nice and easy " March 6, 2022 5.0 My overall experience with forms.app was great and easy since this was the first time I have made a form. Pros I like about thing about this software. Some of the thing is that it’s quick and easy to make a form if you need something in a hurry. Cons Nothing that I didn’t like about the software. Review Source Response from forms.app June 24, 2026 Hello, thank you so much for your review. We're happy to hear about your experience with forms.app, and we truly appreciate you taking a moment to share your thoughts with us. VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 2+ years ### "Unlimited forms format" April 29, 2021 5.0 The product is at its first stage ut potential to address data collection is limitless. Pros The product is expendable. It helps a lot for us health professionals to gather info using the form Cons Additional templates should be available to market a wide coverage of clients. Review Source Response from forms.app June 24, 2026 Hello, thank you for taking the time to leave a review. We appreciate your suggestion and are always interested in hearing what would make forms.app even more useful for our users. IZ Ibrahim Z. Slipper Arts and Crafts Used the software for: Less than 6 months ### "Form.app review" December 16, 2022 5.0 It cool I only discovered forms could be created using this app.In short I learned to create a form using this app Pros It is fast easy and convenient to use and also help you build your own form Cons The payment part is what I sometimes despise Review Source Response from forms.app June 23, 2026 Hello, thank you for taking the time to leave a review. We really appreciate your feedback and the suggestions you shared. Hearing directly from our users helps us understand where we can improve and what features would be most valuable in the future. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.