---
title: "forms.app Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about forms.app Software - reviews, pricing plans, popular comparisons to other Survey products and more."
source_url: "https://www.capterra.com/p/197758/forms-app/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 forms.app Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

forms.app

## What is forms.app?

forms.app is an online form builder for teams. The platform enables users to create and customize forms, manage them with their team, and collect unlimited form responses. Its drag-and-drop interface allows anyone to design professional forms quickly. The platform includes AI-powered tools that generate questions and answer options instantly. Users can access a library of customizable form templates for various purposes, including application, booking, report, quote, registration, order, and payment forms. forms.app offers form features such as conditional logic, multi-page forms, e-signatures, PDF generation from responses, and payment integrations with Stripe and PayPal. forms.app maintains data security through GDPR compliance, ISO/IEC 27001 certification, and PCI DSS adherence. The platform integrates with many popular business apps. The form builder provides a comprehensive solution for creating engaging forms and surveys that works smoothly across multiple devices.

## What is forms.app used for?

[Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[NPS](https://www.capterra.com/nps-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 274 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$29

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Form Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for forms.app?[Manage this product listing](https://www.g2.com/products/forms-app/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### forms.app

4.7 (274)

VS.

[4.6 (10,518)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (274)

Ease Of Use

4.6 (1,794)

Value For Money

4.5 (226)

Value For Money

4.4 (1,419)

Customer Service

4.5 (231)

Customer Service

4.3 (1,351)

## forms.app alternatives

Highest Rated

[4.7 (2,930)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,794)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

[View all alternatives](https://www.capterra.com/p/197758/forms-app/alternatives/)

## FAQs about forms.app

Overview

### What problems does forms.app solve?

forms.app solves slow, technical form-building and fragmented data collection by providing templates, drag-and-drop creation, conditional questions, mobile sharing, and response analytics. Marketing teams, logistics coordinators, recruiters, educators, researchers, and small businesses use it to capture leads, registrations, orders, feedback, and operational requests in organized, analysis-ready records.

Answer based on 192 reviews

Overview

### Which roles and teams benefit most from forms.app?

forms.app is most used by educators and students for quizzes, assignments, attendance, and feedback collection. Small-business owners, entrepreneurs, and executives create customer inquiries, registrations, and order forms. Freelancers, designers, writers, and managers collect project briefs and client information, while trainers and healthcare professionals manage evaluations, applications, and intake records.

Answer based on 273 reviews

Overview

### What company size and industries is forms.app built for?

forms.app is used by business teams, educators, event organizers, marketers, and other professionals, with small businesses representing 86% of reviewers. Its leading industries are Education Management (11%), Health, Wellness and Fitness (5%), and E-Learning (4%), while enterprise and midsize organizations account for 8% and 6%. Surveys are the most common use case, cited by 44% of reviewers.

Answer based on 273 reviews

Features and Usability

### What are the key features of forms.app?

forms.app includes drag-and-drop form creation, customizable forms, fields, templates, and branding for building surveys and data-collection workflows. Its survey builder supports multiple question types and conditional logic, while reporting and analytics, data import/export, and Google Sheets integrations help teams review, share, and analyze responses. Access controls manage collaborator permissions.

Answer based on 66 reviews

Pricing

### How much does it cost and what fees or limitations are included?

forms.app offers a free version, with paid plans starting at $29 per month for Basic. Basic includes 25 forms, 1,000 monthly responses, and 10 GB storage; Pro costs 39 monthly, while Premium costs 79. Reviewers value the free tier, though some find pricing high or confusing.

Answer based on 37 reviews

Integrations

### Which third-party tools and platforms does forms.app integrate with?

forms.app integrates with WhatsApp for direct messaging from forms and supports over 100 integrations overall. Its catalog includes Airtable, Asana, Azure DevOps, Box, Cloudinary, Apify Custom Web Scraping & RPA Solutions, and Bloomerang, covering project management, storage, development, automation, and data-related workflows.

Answer based on 31 reviews

Getting Started and Support

### What training and onboarding options does forms.app offer?

forms.app provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does forms.app offer, and how do users rate the experience?

forms.app offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the support team as helpful and quick to respond, including for feature questions. However, feedback is not uniformly positive, with at least one user reporting a poor customer support experience.

Answer based on 33 reviews

Form creation

### How easy is it to create forms with forms.app?

forms.app makes form creation quick and approachable with drag-and-drop fields, templates, customization tools, and AI-assisted setup. Small business teams, marketers, and beginners can build surveys, registrations, and feedback forms without technical skills. More complex designs may require paid features, and some users find building or editing forms on mobile less comfortable than on desktop.

Answer based on 116 reviews

## Who uses forms.app?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 10,704 Survey reviews

Capterra data shows that buyers of survey software rank the following features as their top priorities:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

forms.app supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful responses, and build forms more efficiently, allowing teams to gather better insights and make more informed decisions.

Surveys & Feedback

4.5 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Survey Builder

4.6 (65)

69.23% of 65 reviewers that rated this feature as important or highly important

It gives you tools to quickly create personalized surveys with various question types and logic options. Some reviewers find the survey builder intuitive, user-friendly, and effective for gathering feedback, making it easy to tailor surveys for different audiences.

Reporting/Analytics

4.4 (70)

61.43% of 70 reviewers that rated this feature as important or highly important

This aspect helps you visualize form and survey results with clear analytics and reporting. Reviewers indicate it’s useful for tracking engagement, campaign effectiveness, and making informed decisions, though some wish for more advanced analysis options.

Customizable Fields

4.6 (46)

73.91% of 46 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Import/Export

4.4 (89)

64.04% of 89 reviewers that rated this feature as important or highly important

Forms.app offers straightforward data import and export, supporting formats like spreadsheets and PDF. Users think it’s fast, reliable, and integrates smoothly with Google Sheets, making data handling, storage, and analysis convenient for business and academic needs.

Forms Creation & Design

4.6 (87)

70.11% of 87 reviewers that rated this feature as important or highly important

With this capability, you can easily build visually appealing, branded forms using a variety of templates, themes, and customization options. Reviewers appreciate how simple and flexible it is to create unique, responsive forms that match their business style and needs.

forms.app 64 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Autofill: Automatically populating fields or sections within a form
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Convert to PDF: Create, edit, convert to and from PDF files
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Forms.app offers straightforward data import and export, supporting formats like spreadsheets and PDF. Users think it’s fast, reliable, and integrates smoothly with Google Sheets, making data handling, storage, and analysis convenient for business and academic needs.
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Forms Creation & Design: With this capability, you can easily build visually appealing, branded forms using a variety of templates, themes, and customization options. Reviewers appreciate how simple and flexible it is to create unique, responsive forms that match their business style and needs.
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Mobile Access: Access software remotely via mobile devices
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay
- NPS of Customers: Calculate NPS of customers
- NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score
- NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: This aspect helps you visualize form and survey results with clear analytics and reporting. Reviewers indicate it’s useful for tracking engagement, campaign effectiveness, and making informed decisions, though some wish for more advanced analysis options.
- Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Support Audio/Images/Video: Allow media to be embedded in the question or answer options
- Survey Builder: It gives you tools to quickly create personalized surveys with various question types and logic options. Some reviewers find the survey builder intuitive, user-friendly, and effective for gathering feedback, making it easy to tailor surveys for different audiences.
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Fields: Open text box field
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (274)

4.5

Based on 274 reviews

## Pricing

Value for money

4.5 (226)

Free Version

[View pricing plan details](https://www.capterra.com/p/197758/forms-app/pricing/)

Free

$0.00

It includes:

-   Unlimited form responses
-   Unlimited form views
-   Unlimited team members
-   All 30+ field types
-   Unlimited questions
-   Unlimited notifications
-   Unlimited payment collection
-   Unlimited response storage
-   Live support
-   Conditional logic
-   E-signatures
-   Pre-filled forms
-   Auto-scoring
-   Web embedding
-   AI form creator

Basic

$29.00

Flat Rate,Per Month

It includes:

-   Everything in free
-   Unlimited form responses
-   Unlimited team members
-   25 forms
-   10 GB file storage
-   The option to remove forms.app branding
-   Multi-person notifications
-   Multiple endings
-   Redirect on submission

Pro

$39.00

Flat Rate,Per Month

It includes:

-   Everything in Basic
-   Unlimited forms
-   Unlimited form responses
-   Unlimited team members
-   100 GB file storage
-   Custom subdomain option
-   Save as draft and continue later
-   Custom CSS

Premium

$79.00

Flat Rate,Per Month

It includes:

-   Everything in Pro
-   Unlimited form responses
-   Unlimited team members
-   1 TB file storage
-   Custom domain option
-   Priority support
-   Google Tag Manager integration
-   Meta Pixel integration

Value for money

4.5 (226)

4.5

Based on 226 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (231)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (231)

4.5

Based on 231 reviews

## User reviews

Overall rating

4.7

Based on 274 reviews

Filter by rating

5(191)

4(73)

3(8)

2(2)

1(0)

Mentioned topic

Sorted by most recent

Kent Wilmer L.

Gambler Casino

Gambling & Casinos

### "Simple and Handy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2026

Overall, my experience with forms.app has been positive. It is easy to create and customize forms, and the templates and integrations make the process more convenient. The interface is simple to use, although some advanced features may take a little time to learn.

Pros

What I like most about forms.app is how easy it is to create and customize forms. The interface is simple to understand, and the templates and integrations make it convenient for collecting and managing information.

Cons

What I like least is that some of the more advanced features can take a little time to understand. It would also be nice to have more customization options available on the lower plans.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Samuel K.

Training Manager

Construction

### "One of the Best Form application App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

August 29, 2026

Pros

Regular user and extremely flexible to use and rich features. Easy to share and collect responses especially QR scan option

Cons

Edit the responses can be problematic once submitted. The url sharing for free version may need change often

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Was more customizable and shareable for data collection. Especially QR code to collect inputs. Google forms may have caught up by now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

travel jr expert

Airlines/Aviation

### "great app!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2026

Overall, my experience with forms.app has been positive. It’s a practical tool for quickly building forms and collecting responses without a complicated learning process. I’ve mainly used it for simple registrations and feedback collection, and it worked reliably for those needs.

Pros

What I liked most was how easy it was to create forms without needing much setup time. The interface feels clean and beginner friendly, and sharing forms with others is very straightforward. I also liked the customization options and templates because they save time when creating surveys or registration forms.

Cons

Occasionally, managing responses on mobile could feel less smooth, especially with longer forms. Apart from that, no problem.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to leave us a review. Your feedback means a lot to our team, and we're grateful to have you as part of the forms.app community.

AN

Anonymous User

Senior HR Specialist

Banking

### "The most HR friendly app."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2026

Pros

I’m collecting feedback from our company employees and it has been super helpful. We can easily put our logo even in the free plan and the automaton system is great.

Cons

It could be better if it was possible to use nps field. There are few workarounds but nps field could help us way better.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

The interface of Jotform was old-fashioned.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for your kind words! We're happy to know that forms.app is helping you achieve your goals, and we'll continue working to make the platform even better.

Soner A.

Civil engineer

Building Materials

### "Best form builder tool for collecting registrations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

Pros

There are lots of ready made templates. The library is really rich, it took minimal time for me to create a form from scratch.

Cons

Sometimes, my respondents wanted to change their submission details but it is not possible. This feature would be great!

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

It was too expensive. Also, the UX of Jotform is old. It feels like I’m filling out a form from 2010s.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for writing a review and sharing your feedback with us. We truly value your support and will continue working hard to provide the best possible experience.

AN

Anonymous User

Civil engineer

Construction

### "Great tool for my service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

Pros

I use the app for collecting feedback and the AI feature helped me a lot. I created feedback forms and it literally took seconds.

Cons

I did not encounter any major bugs. However, the conditional logic might be cleaner. The interface might be improved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to write a review. We truly appreciate your feedback and support. We are always working on improving forms.app, and insights from our users help us make the platform even better.

Ayda G.

manager

Design

### "review of the forms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 22, 2026

I use to create forms for bookings and polls for my job and friends. I like to have short readings about different topics so it helps me about that too

Pros

i like how convenient it is for me to check the replies and how i can manage my own questions, themes.

Cons

i do not have premium and sometimes i need more forms however i can't. it is not necessarily a con but i would want it to be little cheaper.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to write a review. We truly appreciate your feedback and support. We are always working on improving forms.app, and insights from our users help us make the platform even better.

AN

Anonymous User

Bedrijf Owner

Sports

### "Simple, Fast, and User-Friendly Form Builder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2026

Overall, my experience with forms.app was positive. It is user-friendly, fast, and efficient for creating surveys, registrations, and simple business forms. The platform makes it easy to collect and manage responses without needing technical knowledge. While there is still room for improvement in advanced features and customization, it works very well for everyday use and saves a lot of time.

Pros

What I liked most about forms.app was how easy and intuitive it is to use. The interface is clean, creating forms takes very little time, and the customization options are practical without feeling overwhelming. I also liked that it works well both on desktop and mobile, making sharing and collecting responses very convenient.

Cons

Some advanced customization and analytics features feel a bit limited compared to larger competitors. In some cases, integrations and design flexibility could be improved to give users more control over complex workflows and branding.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to leave a review and support forms.app. We truly appreciate it and are happy to know that our platform has been helpful for you. We look forward to continuing to support your needs in the future.

EO

Emin O.

Sales Manager

Electrical/Electronic Manufacturing

### "Use of forms app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

Pros

The ui is very easy to use and the respond time is very short, I liked the explanatory pages, getting touch with the support system is also very easy.

Cons

I liked everything, at first I thought the application of the brand is not available but after checking the last part of the page I found it

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to write a review. Reading positive feedback like yours is a great motivation for our team and encourages us to keep delivering the best experience possible.

MG

mustafa G.

front design

Design

### "Great Form BUilder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Great for companies and teams, offering efficient collaboration, seamless communication, and a highly productive workflow experience.

Pros

I liked the user-friendly interface, fast form creation process, customizable templates, and smooth integrations with other tools.

Cons

There are no negative aspects to mention; everything met expectations perfectly and the overall experience was excellent.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 23, 2026

Hello, thank you for taking the time to leave a review. We are delighted to hear that you've had a positive experience with forms.app. Your support means a lot to our team.

[View all Reviews](https://www.capterra.com/p/197758/forms-app/reviews/)

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