# Coinbase Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Coinbase Commerce the right Payment Processing solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197761/Coinbase-Commerce/reviews

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Coinbase Commerce

4.4 (122)

[View alternatives](https://www.capterra.com/p/197761/Coinbase-Commerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Coinbase Commerce

Ease of use

4.5

Customer Service

3.8

## Pros and Cons in Reviews

MT

Michaela T

administratorApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Accessibility is a big deal for our business, and Coinbase provides that.“

May 30, 2024

maxime t

CEOCivil Engineering, 201 - 500 employeesUsed the software for: More than 2 years.

“with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow“

September 26, 2022

MP

Martin P

Web App DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Payment gateway which provides simple integration of crypto to your payment system.“

March 1, 2023

MC

Mihaly C

Rewires Construction, 51 - 200 employeesUsed the software for: 6-12 months.

“I didn't like the way in. that the KYC Registration process is a bit difficult and all persons have a profadress document at hand“

January 6, 2023

MG

Max G

Story writerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Their customer service is great and unmatchable.“

December 21, 2023

BB

Bed Prakash B

EngineerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months.

“The main thing that I don't like about Coinbase is a centralized system. Because of the centralized system, they ask for verification and we must add payment methods(card) for full verification.“

December 15, 2021

MP

Martin P

Web App DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Provides simple solution to pay any payment in crypto.“

March 1, 2023

eric lionel z

CEOCivil Engineering, 2 - 10 employeesUsed the software for: More than 2 years.

“it is not possible to use all the options of this software when you are in certain countries or regions of the world“

August 8, 2022

## Showing most helpful reviews

Showing 1-25 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD Abu K.  
Administration Officer  
Education Management  
Used the software for: 2+ years

### "The best & secure cryptocurrency wallet "

May 27, 2022

5.0

It is the most trustworthy crypto wallet that ever existed. They offer decent exchange prices & the community it has is very strong. Overall, I am very delighted with this software.

Pros

It is my first cryptocurrency wallet. I have been using this software since 2018. It has developed a lot since then. It has extremely secure encryption along with the ability to make secure transactions & crypto trading. The extension feature can be used to use the software on any platform including websites, browsers & smartphones.

Cons

A long signing process even though it is for security purposes. You may not be able to access to use its features while visiting many countries which does not support cryptocurrencies.

Switched from

[Zengo](https://www.capterra.com/p/241372/ZenGo/)[Binance](https://www.capterra.com/p/252490/Binance/)[Gemini](https://www.capterra.com/p/88290/Gemini/)

easily accessible

Review Source

VR

Verified Reviewer  
Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "secure decentralized payment platform"

May 8, 2022

5.0

Connecting with shopify is very simple, if you have a site with woocomerce it is even easier, you just place the private key, perform some connection tests and you have a payment system with cryptocurrencies ready, I love how it works and how simple it is, many people should use it is the future.

Pros

It has a wide collection of cryptocurrencies and stablecoins that allow trade, some of the international buyers prefer them because they reduce the costs of commissions to pay for a service or product.

Cons

There is a lack of networks since this decentralized ecosystem grows very fast, it would be great to be able to connect wallets like metamask and this function does not have it yet, but it is still a good tool that does what it promises

Alternatives considered

[BitPay](https://www.capterra.com/p/205154/BitPay/)

Reason for choosing Coinbase Commerce

It generates more confidence in me, it is a company listed on the stock market and has immense capital, I believe and I am sure that its products are of quality

Review Source

KG

K G.  
CEO  
Internet  
Used the software for: 2+ years

### "\[sensitive content hidden\]: new checkout, 50%+ drop in payments"

April 16, 2024

1.0

Used to be very good. Now we will have to move to an alternative.

Pros

Used to be good (easy QR scan payment). Not any more.

Cons

Since \[sensitive content hidden\]: No QR scan for payments. No refund button (need to be done manually..... a lot of extra work). Need External wallet for receiving funds. We want to receive the actual Crypto's not USDC (no option for that) ! Api and webhooks could be improved.

Review Source

maxime T.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "portfolio that guarantees a good security"

September 26, 2022

5.0

on the whole this portfolio is of good quality and gives me satisfaction on certain points

Pros

with this wallet it is possible to earn money to get cryptocurrencies with the help of the programs that coinbase puts in place also the fact of being able to convert my currencies into cryptocurrency for free is really very interesting this way I manage to have cryptocurrencies that can have a good potential or get other currency of my choice

Cons

with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow

Switched from

[PAYEER](https://www.capterra.com/p/200889/Payeer-Merchant/)

cryptocurrency transfers are instantaneous

Review Source

eric lionel Z.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "best electronic banking "

August 8, 2022

5.0

very good portfolio

Pros

the fact of being able to win some crypto currency by learning their operation and their utility

Cons

it is not possible to use all the options of this software when you are in certain countries or regions of the world

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

it is more operational

Review Source

Andrew B.  
Owner/operator  
Apparel & Fashion  
Used the software for: 6-12 months

### "Just your normal currency exchange... Sorta..."

June 6, 2022

3.0

A lot of hoops to jump threw which make doing business hard.

Pros

That they have bank or even military grade encryption. Makes me feel better knowing that if i lose my money itll be because bitcoin is a risky investment and not online pirates.

Cons

Theres a lot of government oversight that makes the cost of doing business cost more than money

Review Source

Trevor L.  
Master Teacher and Remote Teacher Trainer  
E-Learning  
Used the software for: 1-2 years

### "Crypto -- a viable option for payments"

September 15, 2021

5.0

Great! I see this as the future of mobile payments.

Pros

Coinbase Commerce makes it very easy to make payments using crypto. I most trust Coinbase out of all the exchanges. In fact, personally, I would rather use an exchange for this purpose than use a privately held wallet.

Cons

The customer support is lackluster. Creating a ticket can be cumbersome.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Fees.

Review Source

Maniraj G.  
Student  
Computer Software  
Used the software for: 2+ years

### "Review for Coinbase Commerce"

September 11, 2020

4.0

On this digital world Coinbase has made the online transaction possible for broad selection of cryptocurrencies. But due to the lack of support on all the countries it is difficult to do online transactions.

Pros

It is used to send , receive and buy,sell and exchange cryptocurrencies.It offers people the capacity to exchange an crypto currencies securely. It supports Broad selection of assets that institutional investors care about.Finds how explicit cryptographic forms of money work — and get a touch of each crypto to go for yourself.It is used to Receive payments from anyone in the world.

Cons

Buy and sell options is not available for all countries. Coinbase is limited to hold the crypto rather it should expand its functionality to swap different crypto currencies.

Review Source

Joseph Z.  
Full Time Lecturer - College of Business & Economics  
Higher Education  
Used the software for: 2+ years

### "Good way to get into the Crypto world"

March 23, 2021

5.0

Very smooth and reliable otherwise; great to have on your smartphone.

Pros

It is very easy to use, navigate, and purchase cryptos. Great selection of cryptos from which to choose, but if you just want Bitcoin, that's fine.

Cons

There is a "holding" period where they wait for your fiat currency to clear. You may have to wait a few days after you deposit US dollars to actually perform and exchange.

Review Source

Miroslav K.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Better then Binance ?"

April 14, 2021

4.0

With this application I got to the cryptocurrencies. The application is well done for beginners but also for experienced people in cryptocurrencies. Very intuitive and simple. It is not full of unnecessary features. If you would like to take a closer look at cryptocurrencies then here is Coinbase Pro or a competitor of Binance. I personally think that Binance won this imaginary fight:)

Pros

Coinbase intrigued me with a campaign where you can learn a lot of interesting things about cryptocurrencies in a matter of minutes and get a free reward in a specific cryptocurrency. Like the Coinbase application, their website is easy to use and intuitive. Developers are constantly trying to move the application further and add new cryptocurrencies.

Cons

The application works properly. However, after a more thorough study, I found out that the fees for the purchase and sale of cryptocurrencies are higher than with the competitor Binance. However, you can transfer all your finances for free to Coinbase Pro where there are much lower fees, but this application is not so user-friendly.

Review Source

JGC

Jose Gabriel C.  
Freelancer  
Computer Software  
Used the software for: 1-2 years

### ""Audit for Coinbase Commerce""

August 4, 2021

5.0

Coinbase permits clients the capacity to buy digital currency, and it does as such by not overpowering its clients. It is an amicable presentation into what digital money is, the manner by which it works, and why it very well may be the fate of all cash. It is a fantastic apparatus for clients who are keen on getting familiar with Bitcoin and other cryptos available. In case you are keen on getting familiar with digital currency, Coinbase is totally a sensible alternative for you. With this application I got to digital currencies. The application is all around made for amateurs yet additionally for individuals with experience in cryptographic forms of money. Extremely natural and straightforward. Not loaded with pointless highlights

Pros

There is a great deal to like about Coinbase, yet the main thing is the accommodation. Coinbase makes it truly simple to explore digital currencies and find out about cryptographic forms of money. I truly appreciate going to the application, the allure of the application is its appearance. Coinbase makes it truly simple to explore purchasing and exchanging digital forms of money. It is utilized to send, get and purchase, sell and trade cryptographic forms of money and offers individuals the capacity to trade digital currencies securely. Supports a wide determination of resources that premium institutional financial backers.

Cons

Call and put choices are not accessible for all nations. Coinbase is restricted to keeping up with the digital currency, as opposed to extending its usefulness to trade distinctive cryptographic forms of money.

Review Source

JS

John S.  
ICT Director  
Medical Practice  
Used the software for: 1-2 years

### "Coinbase Commerce for Payment Processing "

April 24, 2024

5.0

Pros

Coinbase Commerce has measures that brings payment verification without challenges.

Cons

Coinbase Commerce has made businesses universal without concerns.

Review Source

KRC

Karl Rodrigue C.  
Marketing manager  
Entertainment  
Used the software for: 2+ years

### "the platform that allows you to integrate the crypto market safely"

August 25, 2021

5.0

i didn't understand anything about the crypto market i tried with coinbase with a small amount and i found it was not that complicated

Pros

with coinbase I was able to take my first steps in the crypto market with an easy to learn interface. to top up your account, nothing could be easier via card or bank account and the notifications for each variation of the crypto market is excellent.

Cons

hat i don't like, i find the billing fees are too high and the processing process is a bit slow

Review Source

BW

Brandon W.  
Assembly Technician  
Consumer Services  
Used the software for: Less than 6 months

### "Coinbase Commerce Review"

August 9, 2021

4.0

Pros

This is a great product to be able to buy/trade/sell crypto. I loved the learn and earn feature which pays you in crypto just to learn about crypto. The conversion rate from crypto to USD is very reasonable as well as easy to use.

Cons

I would like to see more learn and earn quizzes. Other than that I see no other areas to improve.

Review Source

RR

Richin R.  
senior graphic designer  
Events Services  
Used the software for: 6-12 months

### "One of the best Crypto currency app in the market"

June 21, 2022

5.0

First I get to know this software from my friends, then I started using it from that time onwards I am daily user of this software and recommend to all the cryptocurrency lovers.

Pros

The software so friendly to use. Layout of the software is simple design as it is good for all the users to guide through each menu so easily.

Cons

Nothing to say fault in the present movement.

Review Source

MG

Max G.  
Story writer  
Education Management  
Used the software for: 1-2 years

### "Excellent customer service "

December 21, 2023

5.0

Great experience so far. An innovative way of payment processing.

Pros

Their customer service is great and unmatchable.

Cons

The app needs fast wifi. It gets frozen during peak internet usage hours.

Review Source

LL

Luciano L.  
Musician  
Music  
Used the software for: 2+ years

### "CoinBase, a reputable broker"

October 18, 2023

5.0

I have a good experience with coinbase, I have never had any problems

Pros

You can send low-value cryptocurrencies to this broker

Cons

The coinbase app is separate from the wallet, I don't like it because you need to download two apps

Review Source

Summer S.  
Publication Assistant  
Public Policy  
Used the software for: Less than 6 months

### "One of the biggest Crypto Exchanges in the world"

May 27, 2021

4.0

The overall experience has been great, being new to crypto investment has helped me a lot with its seamless and user-friendly interface. After checking out many exchanges I have settled with Coinbase.

Pros

Easy to use, one of the best crypto-asset exchanges in the world. It is functional in around 100 countries and has almost all the legitimate cryptos available. They have zero transfer fees.

Cons

It is really hard to convert your fiat currency into crypto in some of the countries as it accepts only the dollar as the fiat currency.

Review Source

Tyler V.  
Teacher  
Education Management  
Used the software for: 2+ years

### "To The Moon"

July 16, 2020

5.0

The software works well for casual users

Pros

Setting up an account is pretty straightforward. The charts offered with each cryptocurrency help with analyzing trends. The overall portfolio view gives the user quick access to all their investments.

Cons

A large amount of personal information is stored for security which some users may dislike. Some user may not appreciate the simplicity and want more in depth breakdowns of trends for their investments.

Review Source

AS

Anthony S.  
Student  
Computer & Network Security  
Used the software for: 1-2 years

### "Safe for a crypto wallet"

April 22, 2021

4.0

Pros

Sometimes it is difficult for me to log in but that is a good thing because it is more secured

Cons

High transaction fees to send BTC and the transfer rate differs slightly behind it seems like

Review Source

Peter U.  
Sales Man/ Founder  
Food & Beverages  
Used the software for: 2+ years

### "Trusted Crypto Exchange"

May 22, 2021

5.0

Pros

High security of assets in coinbase wallet. It requires 2f authorization. Has different opportunities available to earn crypto on the wallet.

Cons

They have trade restrictions in some countries like Nigeria. They features are mostly available for US citizens

Review Source

Hashem Z.  
Actively Seeking PhD Position  
Environmental Services  
Used the software for: Less than 6 months

### "Coibase"

May 21, 2021

3.0

it is confusing for me. after buying some cryptocurrency I expected that give me a private key. I think this way have more security and good strategy to keep their users

Pros

I use this application for only two days. the positive things I can refer to: easygoing, make money with seeing advertise and simultaneously learn good information.

Cons

I believe the amount of fee is too much. I should mention for users like me that want to trade around 100 dollars is too much. also, take fees for selling and buying!!!! another drawback is the security issue. have not received a private key after buying.

Review Source

KK

Kyle K.  
Dishwasher  
Food & Beverages  
Used the software for: Less than 6 months

### "A great way to get into crypto investing!"

October 28, 2021

5.0

I really enjoy using Coinbase and learning about cryptocurrency.

Pros

I love that it is simple to sign up for, and they offer incentives just for learning about different cryptos! The app is great, and there are lots of bonuses to take advantage of.

Cons

Sometimes the site gets slowed down, and will freeze up.

Review Source

GO

Godwin O.  
system engineer  
Computer Software  
Used the software for: 6-12 months

### "Reliable software"

July 2, 2021

4.0

Pros

It's one of the best software I have used in recent times

Cons

I haven't seen or found any fault with this very software.

Review Source

MT

Michaela T.  
administrator  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Coinbase is Wonderful"

May 30, 2024

4.0

Pros

Coinbase has been a wonderful product for our company. Accessibility is a big deal for our business, and Coinbase provides that.

Cons

I cannot think of any cons regarding Coinbase. I have not been using it long enough to see any issues, and I am happy with the service I've received thus far.

Review Source

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