---
title: "Coinbase Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Coinbase Commerce the right Payment Processing solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/197761/Coinbase-Commerce/reviews/"
page_type: "reviews"
language: "en"
---

Coinbase Commerce

4.4 (122)

[View alternatives](https://www.capterra.com/p/197761/Coinbase-Commerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Coinbase Commerce

Ease of use

4.5

Customer Service

3.8

## Pros and Cons in Reviews

MT

Michaela T

administratorApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Accessibility is a big deal for our business, and Coinbase provides that.“

May 30, 2024

maxime t

CEOCivil Engineering, 201 - 500 employeesUsed the software for: More than 2 years.

“with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow“

September 26, 2022

MP

Martin P

Web App DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Payment gateway which provides simple integration of crypto to your payment system.“

March 1, 2023

MC

Mihaly C

Rewires Construction, 51 - 200 employeesUsed the software for: 6-12 months.

“I didn't like the way in. that the KYC Registration process is a bit difficult and all persons have a profadress document at hand“

January 6, 2023

MG

Max G

Story writerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Their customer service is great and unmatchable.“

December 21, 2023

BB

Bed Prakash B

EngineerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months.

“The main thing that I don't like about Coinbase is a centralized system. Because of the centralized system, they ask for verification and we must add payment methods(card) for full verification.“

December 15, 2021

MP

Martin P

Web App DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Provides simple solution to pay any payment in crypto.“

March 1, 2023

Nwodo P

Video editorEntertainment, 2 - 10 employeesUsed the software for: I used a free trial.

“The customer support is lacking for an app that holds and trade valuables.“

January 11, 2023

## Showing most helpful reviews

Showing 1-25 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD Abu K.  
Administration Officer  
Education Management  
Used the software for: 2+ years

### "The best & secure cryptocurrency wallet "

May 27, 2022

5.0

It is the most trustworthy crypto wallet that ever existed. They offer decent exchange prices & the community it has is very strong. Overall, I am very delighted with this software.

Pros

It is my first cryptocurrency wallet. I have been using this software since 2018. It has developed a lot since then. It has extremely secure encryption along with the ability to make secure transactions & crypto trading. The extension feature can be used to use the software on any platform including websites, browsers & smartphones.

Cons

A long signing process even though it is for security purposes. You may not be able to access to use its features while visiting many countries which does not support cryptocurrencies.

Switched from

[Zengo](https://www.capterra.com/p/241372/ZenGo/)[Binance](https://www.capterra.com/p/252490/Binance/)[Gemini](https://www.capterra.com/p/88290/Gemini/)

easily accessible

Review Source

VR

Verified Reviewer  
Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "secure decentralized payment platform"

May 8, 2022

5.0

Connecting with shopify is very simple, if you have a site with woocomerce it is even easier, you just place the private key, perform some connection tests and you have a payment system with cryptocurrencies ready, I love how it works and how simple it is, many people should use it is the future.

Pros

It has a wide collection of cryptocurrencies and stablecoins that allow trade, some of the international buyers prefer them because they reduce the costs of commissions to pay for a service or product.

Cons

There is a lack of networks since this decentralized ecosystem grows very fast, it would be great to be able to connect wallets like metamask and this function does not have it yet, but it is still a good tool that does what it promises

Alternatives considered

[BitPay](https://www.capterra.com/p/205154/BitPay/)

Reason for choosing Coinbase Commerce

It generates more confidence in me, it is a company listed on the stock market and has immense capital, I believe and I am sure that its products are of quality

Review Source

KG

K G.  
CEO  
Internet  
Used the software for: 2+ years

### "\[sensitive content hidden\]: new checkout, 50%+ drop in payments"

April 16, 2024

1.0

Used to be very good. Now we will have to move to an alternative.

Pros

Used to be good (easy QR scan payment). Not any more.

Cons

Since \[sensitive content hidden\]: No QR scan for payments. No refund button (need to be done manually..... a lot of extra work). Need External wallet for receiving funds. We want to receive the actual Crypto's not USDC (no option for that) ! Api and webhooks could be improved.

Review Source

maxime T.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "portfolio that guarantees a good security"

September 26, 2022

5.0

on the whole this portfolio is of good quality and gives me satisfaction on certain points

Pros

with this wallet it is possible to earn money to get cryptocurrencies with the help of the programs that coinbase puts in place also the fact of being able to convert my currencies into cryptocurrency for free is really very interesting this way I manage to have cryptocurrencies that can have a good potential or get other currency of my choice

Cons

with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow

Review Source

eric lionel Z.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "best electronic banking "

August 8, 2022

5.0

very good portfolio

Pros

the fact of being able to win some crypto currency by learning their operation and their utility

Cons

it is not possible to use all the options of this software when you are in certain countries or regions of the world

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

it is more operational

Review Source

Andrew B.  
Owner/operator  
Apparel & Fashion  
Used the software for: 6-12 months

### "Just your normal currency exchange... Sorta..."

June 6, 2022

3.0

A lot of hoops to jump threw which make doing business hard.

Pros

That they have bank or even military grade encryption. Makes me feel better knowing that if i lose my money itll be because bitcoin is a risky investment and not online pirates.

Cons

Theres a lot of government oversight that makes the cost of doing business cost more than money

Review Source

Trevor L.  
Master Teacher and Remote Teacher Trainer  
E-Learning  
Used the software for: 1-2 years

### "Crypto -- a viable option for payments"

September 15, 2021

5.0

Great! I see this as the future of mobile payments.

Pros

Coinbase Commerce makes it very easy to make payments using crypto. I most trust Coinbase out of all the exchanges. In fact, personally, I would rather use an exchange for this purpose than use a privately held wallet.

Cons

The customer support is lackluster. Creating a ticket can be cumbersome.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Fees.

Review Source

Maniraj G.  
Student  
Computer Software  
Used the software for: 2+ years

### "Review for Coinbase Commerce"

September 11, 2020

4.0

On this digital world Coinbase has made the online transaction possible for broad selection of cryptocurrencies. But due to the lack of support on all the countries it is difficult to do online transactions.

Pros

It is used to send , receive and buy,sell and exchange cryptocurrencies.It offers people the capacity to exchange an crypto currencies securely. It supports Broad selection of assets that institutional investors care about.Finds how explicit cryptographic forms of money work — and get a touch of each crypto to go for yourself.It is used to Receive payments from anyone in the world.

Cons

Buy and sell options is not available for all countries. Coinbase is limited to hold the crypto rather it should expand its functionality to swap different crypto currencies.

Review Source

Joseph Z.  
Full Time Lecturer - College of Business & Economics  
Higher Education  
Used the software for: 2+ years

### "Good way to get into the Crypto world"

March 23, 2021

5.0

Very smooth and reliable otherwise; great to have on your smartphone.

Pros

It is very easy to use, navigate, and purchase cryptos. Great selection of cryptos from which to choose, but if you just want Bitcoin, that's fine.

Cons

There is a "holding" period where they wait for your fiat currency to clear. You may have to wait a few days after you deposit US dollars to actually perform and exchange.

Review Source

Miroslav K.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Better then Binance ?"

April 14, 2021

4.0

With this application I got to the cryptocurrencies. The application is well done for beginners but also for experienced people in cryptocurrencies. Very intuitive and simple. It is not full of unnecessary features. If you would like to take a closer look at cryptocurrencies then here is Coinbase Pro or a competitor of Binance. I personally think that Binance won this imaginary fight:)

Pros

Coinbase intrigued me with a campaign where you can learn a lot of interesting things about cryptocurrencies in a matter of minutes and get a free reward in a specific cryptocurrency. Like the Coinbase application, their website is easy to use and intuitive. Developers are constantly trying to move the application further and add new cryptocurrencies.

Cons

The application works properly. However, after a more thorough study, I found out that the fees for the purchase and sale of cryptocurrencies are higher than with the competitor Binance. However, you can transfer all your finances for free to Coinbase Pro where there are much lower fees, but this application is not so user-friendly.

Review Source

JGC

Jose Gabriel C.  
Freelancer  
Computer Software  
Used the software for: 1-2 years

### ""Audit for Coinbase Commerce""

August 4, 2021

5.0

Coinbase permits clients the capacity to buy digital currency, and it does as such by not overpowering its clients. It is an amicable presentation into what digital money is, the manner by which it works, and why it very well may be the fate of all cash. It is a fantastic apparatus for clients who are keen on getting familiar with Bitcoin and other cryptos available. In case you are keen on getting familiar with digital currency, Coinbase is totally a sensible alternative for you. With this application I got to digital currencies. The application is all around made for amateurs yet additionally for individuals with experience in cryptographic forms of money. Extremely natural and straightforward. Not loaded with pointless highlights

Pros

There is a great deal to like about Coinbase, yet the main thing is the accommodation. Coinbase makes it truly simple to explore digital currencies and find out about cryptographic forms of money. I truly appreciate going to the application, the allure of the application is its appearance. Coinbase makes it truly simple to explore purchasing and exchanging digital forms of money. It is utilized to send, get and purchase, sell and trade cryptographic forms of money and offers individuals the capacity to trade digital currencies securely. Supports a wide determination of resources that premium institutional financial backers.

Cons

Call and put choices are not accessible for all nations. Coinbase is restricted to keeping up with the digital currency, as opposed to extending its usefulness to trade distinctive cryptographic forms of money.

Review Source

AG

Ashley G.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Coinbase commerce easy wallet"

June 20, 2023

5.0

My experience with coinbase commerce is 100 out of 100 it's easy to use easy to understand works great for everything you're using it for just a great program.

Pros

The east of using all of the features in all of the different currencies is impeccable,.

Cons

The only thing that I just liked was whenever you first start using it it's a little confusing but once you figure it out then it's easy as can be.

Review Source

MP

Martin P.  
Web App Developer  
Computer Software  
Used the software for: 2+ years

### "Payments platform which accepts crypto as currency "

March 1, 2023

5.0

Payment gateway which provides simple integration of crypto to your payment system.

Pros

Coinbase Commerce is payment system from Coinbase crypto exchange system. Provides simple solution to pay any payment in crypto. The list of crypto currencies is always up to date. I love that the fees for this service are very low! This payment method can be simple integrated into your application and the gateway is already implemented in e-commerce system like Shopify.

Cons

The value of crypto is very variable so the payment details can change very often. There is also question about government regulations. Payments using crypto are limited to small range of users.

Review Source

VO

Victory O.  
Realtor  
Commercial Real Estate  
Used the software for: 6-12 months

### "Best crypto software out there."

December 24, 2022

5.0

Coinbase commerce is a very good software that helps in crypto trading and I have been using it for a long time now and I will continuing using it.

Pros

Broad cryptographic money choiceBasic and high level exchangingAcquire free cryptoInstructive substanceFirst class portable applicationCrypto rewardsOffers Coinbase charge card

Cons

The charges for any transactions are too high.

Review Source

QK

Quinlan K.  
Student  
E-Learning  
Used the software for: 1-2 years

### "Coinbase Review "

July 27, 2021

3.0

Overall, I do enjoy coinbase and will continue to use it, however for more experienced crypto traders, it would be smarter to go with a different option.

Pros

There is a lot to like about Coinbase, but the biggest thing is the convenience. Coinbase makes it really easy to navigate crypto currency and learn about cryptocurrency. I really enjoy going on the app the appeal of the app is the way it looks. Some crypto sites and software's are confusing, but coinbase makes it really easy to navigate the crypto purchasing and trading.

Cons

The worst thing about coin base is the fees for purchasing crypto. most software's have some gas fees, but coin base seems to be a little bit pricey for the convince it is offering. One of the other problems with the software is that it does not allow you to trade all currencies but only some currencies.

Review Source

Alexa H.  
school psycology  
Education Management  
Used the software for: I used a free trial

### "good app"

February 20, 2023

5.0

Pros

I like that you can not ony get pay on your country money, but on crypto too

Cons

i think it can have a litle more costume service

Review Source

GR

Glenn R.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easiest Way I Found To Get Involved in Crypto Currencies"

December 3, 2020

5.0

I am not a big investor in crypto currency. I like the fact that I can easily keep track of my holdings on my iphone.

Pros

First the software is free. I love using the app on my iphone. Helps me to keep track of crypto currencies and is an easy way to purchase more.

Cons

There is not a negative thing to say about the software itself. Coinbase does not give you access to EVERY crypto currency, but it has a lot of them.

Review Source

MC

Mihaly C.  
Rewires  
Construction  
Used the software for: 6-12 months

### "Coinbase one of the good cryptomonde trading platforms I recommend you with confidence"

January 6, 2023

5.0

My experience with Coinbase was ok I traded on the platform small commissions overall it's OK

Pros

Everything about Coinbaze by way of investing through the app Coinbase low transaction fees I like it Coinbase

Cons

I didn't like the way in. that the KYC Registration process is a bit difficult and all persons have a profadress document at hand

Review Source

Nwodo P.  
Video editor  
Entertainment  
Used the software for: I used a free trial

### "Coinbase fast, easy and reliable crypto transaction."

January 11, 2023

4.0

Coinbase is an easy-to-use cryptocurrency exchange most especially when you are buying and withdrawing.

Pros

Coinbase is so far the easiest platform to buy cryptocurrency with much available payment method.

Cons

The customer support is lacking for an app that holds and trade valuables.

Review Source

BB

Bishal B.  
Software Engineer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Love Coinbase Commerce❤️"

September 10, 2020

5.0

Pros

Accounts can be easily set up, low transaction cost, and easy Integration.

Cons

Many cryptocurrency are not supported, and KYC requires passport

Review Source

Reyhaneh B.  
Graduate Research Assistant  
Higher Education  
Used the software for: Less than 6 months

### "Coinbase Commerce Review"

May 21, 2021

3.0

It sounds easy to use and one of the first options to start your crypto investing adventure!

Pros

It is very easy to use, which makes it very popular. It is free! It gives you different options to see the trends on cryptos which make the decision-making for users easier! It does not take time for verification like other applications. For beginners, it gives you the option to watch videos and get paid for that!

Cons

It seems to be not safe enough application to use as you cannot get your private key! The fee on each transaction is not fair! It takes fees for both buying and selling! It does not support all cryptocurrencies.

Review Source

AJ

Abdulsalam J.  
Graphic Designer  
Graphic Design  
Used the software for: 6-12 months

### "Make More With Coinbase "

December 2, 2022

4.0

Pros

Coinbase was as effective as any other crypto wallet, but what really intrigued me was the user interface, it was easy to navigate, it was aesthetically pleasing and it gave me no hassle.

Cons

Coinbase was not as detailed as other crypto wallets such as Binance and it did not give real-time notifications, which did not allow me to do trades properly sometimes.

Review Source

SS

Sushil S.  
Research Assistant  
Education Management  
Used the software for: Less than 6 months

### "I endorse coinbase."

April 5, 2022

3.0

Pros

Easy to use, quick transactions and quick response from the customer service.

Cons

I feel like the transaction charge is little high. But in terms of other features it provide it is worth paying.

Review Source

SC

Samuel C.  
Freelancer  
Broadcast Media  
Used the software for: 6-12 months

### "NOT THE BEST CRYPTO EXCHANGE SOFTWARE"

January 14, 2021

3.0

It would be better if they stay transparent, faithful and honest.

Pros

It is easy to register an account with Coinbase.

Cons

Their commissions are way too high. They hoarded my money and I could not withdraw, buy or sell. During this I was told my account was under review. It took more than two weeks. Turns out a lot of people face the same challenge. Plus they do not communicate with you properly after submission of various ID's they ask for verification.

Review Source

JB

Jean B.  
Training Specialist  
Consumer Services  
Used the software for: 1-2 years

### "Good starting cryptocurrency platform"

June 4, 2024

4.0

Pros

It is very easy to use and offers the most popular crypto currencies in the market.

Cons

It can offer limited currency availability and more obscure tokens

Review Source

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