# Coinbase Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Coinbase Commerce the right Payment Processing solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197761/Coinbase-Commerce/reviews

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Coinbase Commerce

4.4 (122)

[View alternatives](https://www.capterra.com/p/197761/Coinbase-Commerce/alternatives/)

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Last updated March 13th, 2026

# Reviews of Coinbase Commerce

Ease of use

4.5

Customer Service

3.8

## Pros and Cons in Reviews

MT

Michaela T

administratorApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Accessibility is a big deal for our business, and Coinbase provides that.“

May 30, 2024

maxime t

CEOCivil Engineering, 201 - 500 employeesUsed the software for: More than 2 years.

“with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow“

September 26, 2022

CS

Candace S

AssistantFishery, 2 - 10 employeesUsed the software for: 1-2 years.

“I love how as progress it still teachs me.“

May 9, 2024

MC

Mihaly C

Rewires Construction, 51 - 200 employeesUsed the software for: 6-12 months.

“I didn't like the way in. that the KYC Registration process is a bit difficult and all persons have a profadress document at hand“

January 6, 2023

MP

Martin P

Web App DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Payment gateway which provides simple integration of crypto to your payment system.“

March 1, 2023

MD Abu K

Administration OfficerEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“You may not be able to access to use its features while visiting many countries which does not support cryptocurrencies.“

May 27, 2022

AG

Ashley G

OwnerApparel & Fashion, 11 - 50 employeesUsed the software for: 1-2 years.

“My experience with coinbase commerce is 100 out of 100 it's easy to use easy to understand works great for everything you're using it for just a great program.“

June 20, 2023

BB

Bed Prakash B

EngineerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months.

“The main thing that I don't like about Coinbase is a centralized system. Because of the centralized system, they ask for verification and we must add payment methods(card) for full verification.“

December 15, 2021

## Showing most helpful reviews

Showing 1-25 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD Abu K.  
Administration Officer  
Education Management  
Used the software for: 2+ years

### "The best & secure cryptocurrency wallet "

May 27, 2022

5.0

It is the most trustworthy crypto wallet that ever existed. They offer decent exchange prices & the community it has is very strong. Overall, I am very delighted with this software.

Pros

It is my first cryptocurrency wallet. I have been using this software since 2018. It has developed a lot since then. It has extremely secure encryption along with the ability to make secure transactions & crypto trading. The extension feature can be used to use the software on any platform including websites, browsers & smartphones.

Cons

A long signing process even though it is for security purposes. You may not be able to access to use its features while visiting many countries which does not support cryptocurrencies.

Switched from

[Zengo](https://www.capterra.com/p/241372/ZenGo/)[Binance](https://www.capterra.com/p/252490/Binance/)[Gemini](https://www.capterra.com/p/88290/Gemini/)

easily accessible

Review Source

HN

Hem N.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Easy to Use"

August 19, 2024

4.0

The software is friendly to use - Layout is simple and easy to understand. But, the customer support team is very poor and needs improvement.

Pros

Low transaction costs, easy to use. I'm fairly new to the crypto world but feel like it is a very good platform to trade on.

Cons

Support is crappy and needs improvement.

Review Source

KG

K G.  
CEO  
Internet  
Used the software for: 2+ years

### "\[sensitive content hidden\]: new checkout, 50%+ drop in payments"

April 16, 2024

1.0

Used to be very good. Now we will have to move to an alternative.

Pros

Used to be good (easy QR scan payment). Not any more.

Cons

Since \[sensitive content hidden\]: No QR scan for payments. No refund button (need to be done manually..... a lot of extra work). Need External wallet for receiving funds. We want to receive the actual Crypto's not USDC (no option for that) ! Api and webhooks could be improved.

Review Source

VB

Vivien B.  
Associate  
Airlines/Aviation  
Used the software for: 2+ years

### "Coinbase Review"

June 13, 2024

5.0

Pros

Coinbase consistently ranks as the safest crypto exchange in the world.

Review Source

TL

Tyson L.  
San Miali Electricians  
Building Materials  
Used the software for: 6-12 months

### "The Game-Changer for Secure and Seamless Transactions."

October 28, 2023

4.0

I have a positive experience with the platform. I appreciate its user-friendly interface, secure transactions, and the ability to accept various cryptocurrencies.

Pros

What I like most about Coinbase Commerce is it's user-friendly interface and seamless integration with other platforms. It makes it super easy for businesses to accept cryptocurrencies as payment, and transaction process is smooth and secure.

Cons

The most thing I will like Coinbase Commerce to work for is to increase more options for more payment pages or the ability to accept more cryptocurrencies .

Review Source

DB

Destiny B.  
Bartender  
Food & Beverages  
Used the software for: 2+ years

### "A base for all coins "

June 12, 2024

4.0

Pros

I was a huge fan of the different types of cryptocurrency

Cons

How many business days it takes to withdraw funds

Review Source

EJ

Eric J.  
Welder  
Oil & Energy  
Used the software for: 1-2 years

### "Coinbase commerce of the future ."

November 13, 2023

5.0

I absolutely love and am amazed by the way theyve made a complete one stop shop for crypto needs.

Pros

The comprehensive management of multiple types of crypto with seemless conversion is absolutely essential.

Cons

Sometime the security features can be a little stifiling for day to day purchases . But at least its secure.

Review Source

maxime T.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "portfolio that guarantees a good security"

September 26, 2022

5.0

on the whole this portfolio is of good quality and gives me satisfaction on certain points

Pros

with this wallet it is possible to earn money to get cryptocurrencies with the help of the programs that coinbase puts in place also the fact of being able to convert my currencies into cryptocurrency for free is really very interesting this way I manage to have cryptocurrencies that can have a good potential or get other currency of my choice

Cons

with coinbase the cryptocurrency transactions are not possible with all the platforms like payeer where I lost a lot of satoshi while trying to make transactions through these two wallets also the transfer of funds is too slow

Switched from

[PAYEER](https://www.capterra.com/p/200889/Payeer-Merchant/)

cryptocurrency transfers are instantaneous

Review Source

eric lionel Z.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "best electronic banking "

August 8, 2022

5.0

very good portfolio

Pros

the fact of being able to win some crypto currency by learning their operation and their utility

Cons

it is not possible to use all the options of this software when you are in certain countries or regions of the world

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

it is more operational

Review Source

CS

Candace S.  
Assistant  
Fishery  
Used the software for: 1-2 years

### "Amazing if your just learning how it works"

May 9, 2024

4.0

Pros

I love how as progress it still teachs me. I absolutely love how i can trust them with my money and its amazing how much your money will grow.

Cons

I just wish there wasnt a time limit when you can add money on there and they the withdrawal was a little bit easier.

Review Source

JGC

Jose Gabriel C.  
Freelancer  
Computer Software  
Used the software for: 1-2 years

### ""Audit for Coinbase Commerce""

August 4, 2021

5.0

Coinbase permits clients the capacity to buy digital currency, and it does as such by not overpowering its clients. It is an amicable presentation into what digital money is, the manner by which it works, and why it very well may be the fate of all cash. It is a fantastic apparatus for clients who are keen on getting familiar with Bitcoin and other cryptos available. In case you are keen on getting familiar with digital currency, Coinbase is totally a sensible alternative for you. With this application I got to digital currencies. The application is all around made for amateurs yet additionally for individuals with experience in cryptographic forms of money. Extremely natural and straightforward. Not loaded with pointless highlights

Pros

There is a great deal to like about Coinbase, yet the main thing is the accommodation. Coinbase makes it truly simple to explore digital currencies and find out about cryptographic forms of money. I truly appreciate going to the application, the allure of the application is its appearance. Coinbase makes it truly simple to explore purchasing and exchanging digital forms of money. It is utilized to send, get and purchase, sell and trade cryptographic forms of money and offers individuals the capacity to trade digital currencies securely. Supports a wide determination of resources that premium institutional financial backers.

Cons

Call and put choices are not accessible for all nations. Coinbase is restricted to keeping up with the digital currency, as opposed to extending its usefulness to trade distinctive cryptographic forms of money.

Review Source

VR

Verified Reviewer  
Business development officer  
Financial Services  
Used the software for: 1-2 years

### "Best app ever"

March 20, 2020

5.0

The overall experience is very good. it is very secured to use as two factor authentication is provided which enables safety. trading is very easy at minimum charge.

Pros

Coinbase is a best app related to crypto currency that I have ever used. It has been a long time that I have used this app and to be frank it is very user friendly and convinient. we can find both web version and mobile app which is the best part. The app is free to use. we do not have to pay any amount to use this app. we can easily send and receive amount in minutes using this app. Another good part is while sending amount within same app, it does not charge any amount. It has introduced a new feature to trade crypto currency. that means we can easily send crypto from one to another (example bitcoin to ethereum).

Cons

some improvement needed is that some of the cryptocurrency is not available for trading. so it should be improved.

Review Source

KRC

Karl Rodrigue C.  
Marketing manager  
Entertainment  
Used the software for: 2+ years

### "the platform that allows you to integrate the crypto market safely"

August 25, 2021

5.0

i didn't understand anything about the crypto market i tried with coinbase with a small amount and i found it was not that complicated

Pros

with coinbase I was able to take my first steps in the crypto market with an easy to learn interface. to top up your account, nothing could be easier via card or bank account and the notifications for each variation of the crypto market is excellent.

Cons

hat i don't like, i find the billing fees are too high and the processing process is a bit slow

Review Source

MP

Martin P.  
Web App Developer  
Computer Software  
Used the software for: 2+ years

### "Payments platform which accepts crypto as currency "

March 1, 2023

5.0

Payment gateway which provides simple integration of crypto to your payment system.

Pros

Coinbase Commerce is payment system from Coinbase crypto exchange system. Provides simple solution to pay any payment in crypto. The list of crypto currencies is always up to date. I love that the fees for this service are very low! This payment method can be simple integrated into your application and the gateway is already implemented in e-commerce system like Shopify.

Cons

The value of crypto is very variable so the payment details can change very often. There is also question about government regulations. Payments using crypto are limited to small range of users.

Review Source

VR

Verified Reviewer  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Great help in the digital age."

May 30, 2021

5.0

Pros

Coinbase makes it easy to accept cryptocurrency payments and also make payments. Great interface very easy to use.

Cons

There's not much that I don't like. I've used Coinbase forever and now that cryptocurrency is popular, it makes life so much easier.

Review Source

BW

Brandon W.  
Assembly Technician  
Consumer Services  
Used the software for: Less than 6 months

### "Coinbase Commerce Review"

August 9, 2021

4.0

Pros

This is a great product to be able to buy/trade/sell crypto. I loved the learn and earn feature which pays you in crypto just to learn about crypto. The conversion rate from crypto to USD is very reasonable as well as easy to use.

Cons

I would like to see more learn and earn quizzes. Other than that I see no other areas to improve.

Review Source

VR

Verified Reviewer  
Minister  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Coinbase"

October 28, 2021

5.0

Made some money and they have been a great help in guiding my investment decisions.

Pros

A good place to invest and learn about cryptocurrency. I have made some money and learned more about how to invest in this area. I recommend the learn and earn. It is great.

Cons

Great place to learn about investing in crypto.

Review Source

zmE

zang mballa E.  
CEO  
Civil Engineering  
Used the software for: 1-2 years

### "sheet holder "

December 20, 2023

5.0

Pros

this software is the best cryptocurrency curator also it is possible to earn cryptos with this software

Cons

for me, the designers of this software must allow it to be used in all countries

Review Source

VR

Verified Reviewer  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "Great for accepting cryptocurrency payments!"

April 3, 2021

5.0

Very easy to use software with a really simple interface.

Pros

It's a great software that allows accepting payments in all Bitcoin, Ethereum, Bitcoin Cash, and Litecoin. What's especially nice is that there are no fees at Coinbase; many platforms take commissions.

Cons

In the future, it would be nice if the platform allowed payments in other cryptocurrencies as well for example Etherum Classic.

Review Source

LL

Luciano L.  
Musician  
Music  
Used the software for: 2+ years

### "CoinBase, a reputable broker"

October 18, 2023

5.0

I have a good experience with coinbase, I have never had any problems

Pros

You can send low-value cryptocurrencies to this broker

Cons

The coinbase app is separate from the wallet, I don't like it because you need to download two apps

Review Source

VR

Verified Reviewer  
Creator/ Owner  
Newspapers  
Used the software for: 1-2 years

### "Great tool"

December 26, 2021

5.0

Pros

Coinbase commerce is excellent for receiving and managing payments from clients

Cons

The fees are really high and support is not greaty

Review Source

BB

Bishal B.  
Software Engineer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Love Coinbase Commerce❤️"

September 10, 2020

5.0

Pros

Accounts can be easily set up, low transaction cost, and easy Integration.

Cons

Many cryptocurrency are not supported, and KYC requires passport

Review Source

AJ

Abdulsalam J.  
Graphic Designer  
Graphic Design  
Used the software for: 6-12 months

### "Make More With Coinbase "

December 2, 2022

4.0

Pros

Coinbase was as effective as any other crypto wallet, but what really intrigued me was the user interface, it was easy to navigate, it was aesthetically pleasing and it gave me no hassle.

Cons

Coinbase was not as detailed as other crypto wallets such as Binance and it did not give real-time notifications, which did not allow me to do trades properly sometimes.

Review Source

SS

Sushil S.  
Research Assistant  
Education Management  
Used the software for: Less than 6 months

### "I endorse coinbase."

April 5, 2022

3.0

Pros

Easy to use, quick transactions and quick response from the customer service.

Cons

I feel like the transaction charge is little high. But in terms of other features it provide it is worth paying.

Review Source

SC

Samuel C.  
Freelancer  
Broadcast Media  
Used the software for: 6-12 months

### "NOT THE BEST CRYPTO EXCHANGE SOFTWARE"

January 14, 2021

3.0

It would be better if they stay transparent, faithful and honest.

Pros

It is easy to register an account with Coinbase.

Cons

Their commissions are way too high. They hoarded my money and I could not withdraw, buy or sell. During this I was told my account was under review. It took more than two weeks. Turns out a lot of people face the same challenge. Plus they do not communicate with you properly after submission of various ID's they ask for verification.

Review Source

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