Best For

NetSuite is the #1 global cloud provider of ERP and Financial Management suite. NetSuite is ideal for businesses of all sizes, in particularly mid-sized businesses and divisions of large enterprises.

Product Details

Oracle NetSuite's eCommerce solution enables you to leverage the Web to grow your business faster and more cost effectively. It transforms your static website into a dynamic, database-driven eCommerce portal that ties together online customer acquisition efforts with back-office order fulfillment. NetSuite seamlessly ties together eCommerce with customer-facing CRM and accounting/ERP applications, allowing you to support your entire business with one system. Ideal for employee size: 50+

Contact Details

NetSuite

http://www.netsuite.com

Located in United States

NetSuite SuiteCommerce Pricing Overview

NetSuite SuiteCommerce pricing starts at $40000.00 per month.There is not a free version of NetSuite SuiteCommerce.NetSuite SuiteCommerce does not offer a free trial.See additional pricing details for NetSuite SuiteCommerce below.

Starting Price

  • $40000.00/month
  • $40000 starting one-time implementation in addition to monthly subscription

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

NetSuite SuiteCommerce Features

CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

NetSuite SuiteCommerce Reviews

Showing 5 of 14 reviews
Overall
2.6/5
Ease of Use
2.3/5
Customer Service
2.4/5
Troy W.
International Sales
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 14, 2012

“Netsuite on the Go”

OverallI would highly recommened Netsuite to any company large or small as I work out of a home office and travel very often. With out Netsuite I could not do my job where ever I am. With the ease of use and the flexibility of Netsuite I can also do real time sales at tradeshows no matter where they are. Netsuite has been a valuable addition to the company that I work for that I don't think any other software could accomplish. It sure makes my life a lot eaisier.
ProsEase of use, Flexibility, Customizable, Ability to perform your work duties even when you are traveling outside the country, Professional.
ConsHaving to pay extra for the new Suite Commerce platform (that should come as an update that is included in your cost to begin with)
Source: Capterra
December 14, 2012
Avatar Image
Ben J.
Manager of Surplus and Rentals for OIT
Higher Education, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 3, 2019

“Still new”

OverallMerging inventory and eCommerce are what I'm mostly using this for.
ProsI'm liking the support from Netsuite as well as it's versatility. Our company is fairly new to it and from what it looks like right now, it's going to be a huge help in helping to centralize our operations.
ConsIt is very complex looking. That being said, in order to have the functionality it does, it kind of has to be that way.
Reviewer Source 
Source: Capterra
January 3, 2019
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
October 7, 2017

“Great tool for ecommerce.”

OverallEasy to create and list products for sale online.
ProsThis tool makes it easy to list and track products. You can create SKUs very easily and get products listed for sale.
ConsIt is a complicated tool, so there are lots of specific steps you have to follow or you could accidentally mess something up.
Reviewer Source 
Source: Capterra
October 7, 2017
Chad G.
Sporting Goods, Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
2/5
Value for Money
1/5
Source: GetApp
November 10, 2015

“Netsuite Suite Commerce Advanced - Financial Black Hole”

Overall We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.
ProsNetsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.
ConsSuite Commerce Advance is horribly expensive. The platform is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Slower than other platforms that are this expensive. Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is very complicated. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.
Source: GetApp
November 10, 2015
Zev S.
Project Leader
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Better Options Out There”

OverallWe only lasted about a year and ended up going back to our old billing system which was very difficult.
ProsI liked the idea of having all the components of the billing automation in one place using one tool
ConsUser Interface seems out of date. Not able to upload files. There seems to be an added step for each process by having to constantly "save" and was hard to search for items I had previously saved as I wasn't sure where they were stored. Must use strict naming convention
Reviewer Source 
Source: Capterra
August 14, 2019