# Resy OS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Resy OS Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/197806/ResyOS --- # Resy OS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Resy OS ## What is Resy OS? Resy can help your restaurant manage reservations, waitlists, events, and more with no cover fees and POS Integration. For full-service restaurants looking to expand their brand beyond the host stand, streamline operations, decrease no-show rates and increase profitability; Industry low no show rate of 3.8%. Over 7,000 restaurants. ## What is Resy OS used for? [Reservations](https://www.capterra.com/reservations-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Starting price $249 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Resy OS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.resyos.com&name=Resy OS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Resy OS 4.5 (20) VS. [3.8 (712)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $249 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (20) Ease Of Use 3.8 (367) Value For Money 4.8 (14) Value For Money 3.6 (348) Customer Service 4.9 (14) Customer Service 3.6 (358) ## Resy OS alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar/Reminder System 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Booking Notes 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Customer Support 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Group Reservations 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important The ability to reserve times in groups. Payment Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Resy OS 39 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Notifications/alerts for upcoming events or tasks Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Track employee schedules, availability, and performance across projects and tasks Serves restaurants The ability to reserve times in groups. Track and manage inventory levels to maintain proper supply Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Book meetings and appointments through a website or digital platform Tracks and processes online orders Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Send messages via SMS Market event via social media tools Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Allows bookings to be made through a third party service Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.3 (20) 4.3 Based on 20 reviews ## Pricing Value for money 4.8 (14) Free Version Basic $249.00 Per Month Value for money 4.8 (14) 4.8 Based on 14 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 20 reviews Filter by rating 5(13) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent LC Leo C. General Manager Restaurants ### "Great reservation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2023 Highly satisfied overall, would definitely recommend. Pros Used Resy for over 4 years and was very pleased with the platform. Very intuitive and easy to use. SMS messaging was fantastic, and kept our no show rate at almost zero. Cons Wish there was a bit better pacing controls. We have always liked to define pacing by covers OR number of tables (whichever threshold was hit first), but Resy only allows pacing by cover count. We had to get creative to come up with a work around. Resy was very receptive to us suggesting this feature, but it never materialized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rocco S. GENERAL MANAGER Hospitality ### "Great booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2023 Pros The fact that each user can only have one profile linked to their details. Cons The reviewing system takes into account questions that we can’t edit Switched from [ResDiary](https://www.capterra.com/p/23375/ResDiary/) Best management options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zoey S. Associate Law Practice ### "Resy Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 31, 2022 Pros I like how easy it is to find good restaurants and reserve a spot to eat at. Cons Many times the notification feature on the app does not actually notify you, which is frustrating when you are trying to book a reservation at a place that has availability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS deniz s. instructor Education Management ### "Finally a practical tech idea" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2022 This application will definitely be the next Uber. I am surprised that it is not well known in small cities. However, I am sure that it will become a hit soon. Pros It is amazing how easy it is to see your cities restaurant scene, make a plan, and visit them. Cons Sometimes it feels like the application's algorithm does not meet the restaurants' capacity and general approach to accepting customers. While application tells you that a table for three people is not available afternoon, actually restaurant can host three people. I think it is because it tries to match the demands with the restaurants' own plans. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Philip D. Sr VP Real Estate ### "Restaurant reservations - wide selections worldwide" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 29, 2022 It useful for making reservations for business lunch and dinners. I find the selections are more "elite" choices Pros easy to use- suggested restaurant include a wide variety compared to other sites. I use Resy first to find restaurants. Cons I have not found any issues with Resy. I have always received confirmations quickly and restaurants have never failed to honor the reservation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kasi H. Front desk Hospitality ### "This software can't be beat!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2022 I have so much more time during my shift to do paperwork and even clean. Time is what we have gained and time is a lot in out line of work! Pros It's amazing the difference has been since we stared using resy! We are a Hotel/Restaurant . So before Resy us front desk clerks we're having to make reservations and orders and all kinds of other phone calls through out the day. Now it all goes through Resy and I couldn't be happier! It was easy to set up, easy to learn! And our customers have no difficulty making reservations at all! Cons Honest. I haven't found a flaw yet. But if I do I'll be back to update:) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Information Technology and Services ### "Resy – Beautiful UI, Difficult Reservation Experience" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 April 27, 2022 Overall, I only use Resy when I have to. If the restaurant I want to go to only uses Resy, then I am more than happy to make a reservation, especially if it's for the same day. Resy is good for same day reservations, though! Pros I most like how it's easy to scroll through and see available reservations for the same day at various restaurants in my area. It's really convenient to see how many options there are and to see the times front and center. Cons It is just so difficult to make reservations that are not the same day – the UI seems to break down when trying to make a reservation that's not the same day. The calendar feature is not helpful and looks a little bit off, and I think the could have made it a lot easier. With the date-picker feature when you don't know what restaurant you want to go to, I strongly dislike the options for times – I'm usually looking to reserve for a specific time, so it's not helpful to break it down by "all day," "brunch," "early," "prime," or "late." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director of Product Design Real Estate ### "Has potential, but isn't all the way there yet" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 12, 2021 Pros I like that Resy allows for each reservations for higher-end restaurants. Cons As a user of Opentable in addition to Resy, I don't like that Resy has limited options when compared to Opentable. I realize that it's a bit more higher-end, but I would like to see the network grow quicker over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Program Analyst Government Administration ### "Resy " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 14, 2021 Resy makes the reservation process easier as well as finding nearby restaurants in most areas when you are unsure of where you want to go. You can search by location, cuisine and dollar amount. Pros The product is easy to use and keep track of reservations in an app as well as receiving email notifications/reminders. Cons Its not easy to search unless you have your location services turned on. I prefer to enter my address and have options appear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Brian C. owner Restaurants ### "Became too expensive for what it offered" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 3, 2020 The experience was not a negative one. When they doubled the monthly price, I decided to go shopping which led me to one of their competitors where I was able to save money without compromising on the product. Pros The functionality of the product was pretty good in that it did everything we needed it to do. Cons They offer integrations with a number of POS software but it is cost prohibitive. Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197806/ResyOS/reviews/) Popular comparisons [OpenTable vs Resy OS](https://www.capterra.com/compare/17313-197806/OpenTable-for-Restaurants-vs-ResyOS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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