Best For

Full-Service Restaurants looking to streamline operations, decrease no-show rate and increase profitability.

Product Details

For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees.

Contact Details

Resy Network

https://www.resyos.com

Located in United States

ResyOS Pricing Overview

ResyOS pricing starts at $249.00 per month.There is not a free version of ResyOS.ResyOS does offer a free trial.

Starting Price

  • $249.00/month

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)

ResyOS Features

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Kitchen Management
Menu Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

ResyOS Reviews

Showing 5 of 6 reviews
Overall
4.3/5
Ease of Use
4.3/5
Customer Service
5/5
Katarzyna K.
General Manager / Wine Director
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 17, 2020

“Resy Platform review”

OverallGreat platform overall. The only con is that is freezes frequently
ProsEasy interface Instinctual Fast and efficient Immediate feedback form our guests as it relates to the establishment Great tool of communication between guests and the restaurant Great customer service
ConsThe software freezes frequently. Automated plotting is not always the most accurate.
Reviewer Source 
Source: Capterra
January 17, 2020
John S.
General manager
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 17, 2020

“Resy Overview: Great Customer Support, Tools, but Unintuitive Interface”

OverallVery positive. Kind company and staff.
ProsAccess to technology, enforcing guests needing to use a cell phone number to make an account, text functionality, iOS system, ease of access to back office needs
ConsDefault Programming forces me to find creative solutions within their software programming to do what we require. It is something that took a lot of time because of the different methods we utilize, which are different than a prototypical business.
Reviewer Source 
Source: Capterra
January 17, 2020
Corinne T.
Guest Services Leader
Hospitality, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 20, 2020

“Resy is the best! ”

OverallOur experience has been great! They are always coming out with updates that push the software forward. The support team is really quick to respond and they take customer feedback into consideration which is huge.
Pros-The Notify Feature is easily the best part about this software. It is the answer to an age old problem that restaurants have- filling seats when guests cancel their reservation. People make and cancel their reservations these days like it's no big deal and the notify function truly helps keep our restaurant full. It also keeps our guests happy so they can find out about cancelations faster than we could ever possibly tell them! -It's a great price! -We also love the ability to chat live with their support team.
ConsWe like everything! But if I had to choose one thing, we'd say that we wish there was an app for Android phones.
Reviewer Source 
Source: Capterra
January 20, 2020
Sara R.
General Manager
Restaurants, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 17, 2020

“Amazing product!”

OverallIt has been great and is user friendly. It is easy to navigate the back of house portal which allows me to make changes last minute and access any information regarding analytics to help our every day operations
ProsWe switched to Resy from Open Table, mainly for pricing reasons but they surprised us with the ability to respond immediately with excellent customer service and willing to take any requests to enhance the product regularly to make our user experience broader and better.
ConsThe single hardest part about Resy was the transition. Operating a system for years to move on to a new was challenging. When we upgraded to ResyFly we experienced a few crashes middle of service that were inconvenient at the moment but made it so much worth it later on. Recommend full training for all parties involved way ahead of time and practice before making the change while operating it live at the store.
Reviewer Source 
Source: Capterra
January 17, 2020
Britney A.
Guest Relations Manager
Restaurants, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 22, 2020

“Great Tool!”

OverallOverall, I really have had a great experience with ResyOS. It's great that I can use it on my phone, as well as my tablet. It's also convenient that I'm able to customize features and make changes as needed on my own. The support team is THE BEST and always extremely helpful.
ProsResy is very easy to use and has a great interface (backend and guest view). They have a gold star support team. It's easily customizable and a lot of it I can do on my own.
ConsThere are often glitches. The software updates often.
Reviewer Source 
Source: Capterra
January 22, 2020