# Page 6 | Zulip Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zulip the right Team Communication solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197945/Zulip/reviews

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Zulip

4.9 (196)

[View alternatives](https://www.capterra.com/p/197945/Zulip/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Zulip

## Showing most helpful reviews

Showing 126-150 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sushant S.  
Assistant Professor  
Research  
Used the software for: 2+ years

### "Best Communication App for Remote Collaboration "

March 11, 2023

5.0

I am incredibly happy with Zulip. I have been using it as the primary tool for communication with my team and collaborators since the pandemic. I am a huge fan, and strongly recommend it to my colleagues and fellow researchers.

Pros

1\. Message threading using topics, and updating topics post-hoc2. Markdown and latex support3. Free for academic research usage

Cons

Very minor issue, the phone app is good, but a little clunky and less polished than slack, but this does not hinder usability.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/)

For all the advantages listed above.The steam-of-consciousness model of Slack was just terrible. Zulu's message topic threading model and free use for research organizations was a huge advantage.

Review Source

RF

Richard F.  
President  
Computer Software  
Used the software for: 2+ years

### "Zulip is great!"

March 9, 2023

5.0

Zulip has been great. It's become such an ingrained part of my workflow that I can't even imagine our project without it!

Pros

My favorite part is the threading system - it's a very a nice way to keep conversations organized.

Cons

My only complaint is that some features are available on Web but not on the Android app, for example linking to messages.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Zulip

Zulip's Open Source plan is second to none for projects like ours. It's wonderful that Zulip supports Open Source software like this!

Review Source

DP

Dante P.  
Dr.  
Research  
Used the software for: 1-2 years

### "Zulip as a tool for research and education"

March 9, 2023

5.0

Zulip as allow us to improve the communication between de members of our organization in synchronous and asynchronous way. Zulip adapts easily to the different interactions between the members.

Pros

Zulip give us an horizontal and virtual space to get in contact all the members of our institute. It allows an easy and decentralized way to create different channels of communication between de members while keeping a complete record of all the communications.

Cons

Perhaps a better integration with web browsers and linux desktop environment, through notifications or a desktop application.

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)[Slack](https://www.capterra.com/p/135003/Slack/)

Principally due to the limitations in the storage of history records

Review Source

MM

Miranda M.  
Fundraiser  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "First year - slow start but acceptance rising"

March 13, 2023

5.0

It took some time for us to realizse the potential Zulip offers and figure out how to set up the right amount of streams and themes. We are always trying to keep it clean and simple as to keep everyone engaged. Trying to wean everyone from using Email is a task!

Pros

We were specifically looking for a platform that would enable our nearly 100 teammembers to communicate, share resources, plan meetings etc. The challenge was that 80% are not digital natives and needed a tool that was easy to use and intuitive. Zulip offers everything we needed without being overloaded with features that can sometimes distract. Keep it simple is the way to go for us.

Cons

We would love to have an intergrated calender that is easily accessible for all users. Some features are difficult to understand (and therefore not within our reach) without some knowledge of programming. (construct a narrow etc.)

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Zulip

We tested the other products and Zulip was the only product that really met our needs.

Review Source

BR

Bernat R.  
Developer  
Computer Software  
Used the software for: 2+ years

### "The best of chat, the best of email, and the best of forums, all in one"

March 27, 2023

5.0

Pros

The mix between the real-timeness of chat, the persistence of email and the threaded nature of forums is just ideal for team communication.

Cons

We're just really happy with it. I don't have any complaints at all.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)

Reason for choosing Zulip

Zulip is FOSS and thus you can trust it doesn't track or exploit your data in any way.

Review Source

ML

Marten L.  
PostDoc  
Research  
Used the software for: 6-12 months

### "Fantastic tool for open-source collaboration"

March 10, 2023

4.0

Easier to keep track of conversations and topics than in email.

Pros

Zulip is a convenient place to have conversations with contributors of our open-source project. Streams and topics help organize content, and search is fast and accurate. Zulip gives us the open forum with message retention that we couldn't have with Slack.

Cons

Sometimes the app crashes or hangs, but a "hard reset" always gets it back up. Another issue is that when you add an attachment from the clipboard to a message and it hasn't finished uploading yet at the time of sending, the attachment doesn't come through. The phone app in particular could use improvement.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack's free plan is terrible because messages disappear after 90 days or so, which is a huge problem for longer running projects with focus shifting and people leaving and joining.

Review Source

LK

Lindsey K.  
Assistant Professor  
Higher Education  
Used the software for: 2+ years

### "Amazing open-source alternative to Slack"

April 2, 2023

5.0

Pros

As a professor, I've used Zulip for my research group and for running several classes. I'm a longtime Zulip enthusiast, having used it for years as part of the Recurse Center community. I love how the threading model keeps things organized, and the API is extremely well documented and easy to use. It's got tons of handy features like code syntax highlighting and LaTeX rendering. I use the hosted version, but since it's open source and self-hostable, I could always switch to self-hosting and have full control if I wanted, unlike alternatives like Slack. I wouldn't want to use anything but Zulip!

Cons

The Zulip Android app sometimes lags behind in features.

Review Source

JB

Jens B.  
CEO  
Biotechnology  
Used the software for: 1-2 years

### "Great chat that keeps topics separated"

March 9, 2023

4.0

It works very well for us, easy to find things given the separation of topics

Pros

Separation of topics instead of one stream with everything

Cons

Missing native video/audio integration. Would have been really nice to have connected to streams/topics

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Zulip

Separation of topics

Review Source

KS

Konrad S.  
Co-CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Really like it"

March 9, 2023

5.0

Excellent for team communications

Pros

I like the threading model much better than others

Cons

The lack of integrated bots makes it quite hard to build easy workflows

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Review Source

PMA

Pierre Marie A.  
Researcher  
Research  
Used the software for: 1-2 years

### "A great solution for communication in an academic environment"

March 9, 2023

5.0

For now it is a very convenient alternative to emails and better structured than instant chats clients. We use it in an academic setting usually with organization dedicated to specific research projects.

Pros

The possibility to establish separated organizations. And, within and organization the ability to create streams and topics. The possibility to move topics across streams is very usefull.

Cons

I think that the mobile app requires improvements, especially regarding the handling of multiple organizations.

Review Source

EP

Eric P.  
Assistant Professor  
Research  
Used the software for: 2+ years

### "Zulip is fantastic for coordinating within tight remote teams"

May 25, 2023

5.0

Pros

It's very easy to keep track of messages among groups and on key topics, it has support for a lot of useful text features like including math and images in messages, and it just runs smoothly.

Cons

There are a couple quality-of-life addons that I would like to see, such as being able to sort messages by whether they include files, and the ability to pin messages to the top of specific topics. Otherwise, though, it's very feature-complete.

Review Source

AH

Angeli H.  
Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Zulip the best alternative to Slack when you don’t have a lot of means"

March 16, 2023

5.0

Very satisfied. Looking forward to discover Zulip’s evolution.

Pros

Zulip’s people are very nice and helpful. They helped my a lot to do the importation from Slack. And answered kindly my questions. This is very much appreciated. Zulip has a lot of great features. Still some need to improve or develop in my opinion but it’s a great and useful tool. Thank you !

Cons

The user interface is a bit too geek. And the iOS app would gain to improve.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zulip

The importation of Slack’s channels history. And nice and helpful people at Zulip. Open source. The overall look and user experience of the app.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack was way too expensive for an informal community of people like us.

Review Source

DL

David L.  
Senior Research Scientist  
Research  
Used the software for: 1-2 years

### "Zulip allows organized communication on multiple fronts"

March 28, 2023

5.0

Pros

Zulip has strong threading and topic delineation. This is different than many other fora or chat-based services, which plop lots of things into a single window and go. There are two tiers of organization, first stream and then topic. This allows me to rapidly contextualize or pick up different threads. And more importantly, it gives a good topic-based history on topics when new people need to hop in.And it has latex support and code blocks, both of which are very useful.

Cons

Using highly threaded tools requires a bit of upfront familiarization.

Review Source

OW

Oskar W.  
PhD Student  
Research  
Used the software for: 1-2 years

### "Zulip"

March 20, 2023

5.0

Pros

It has good support for Math via LaTeX and good syntax highlighting.Their way of further separating streams into topics makes it easier to pick up on an ongoing conversation.They support OpenSource projects are themselves Open Source.

Cons

The integration with our existing workflow was easy.The only thing that could be improved is the mobile app, that seems to quite slow in sending messages if the network stability is bad.

Review Source

DS

Daniel S.  
Team Member  
Music  
Used the software for: 2+ years

### "The best tool to communicate with our distributed team"

March 12, 2023

5.0

My experience with Zulip is very good. It helps to keep track on discussions and keeps them organized.

Pros

The threading model with the ability to stay on topic.

Cons

The mobile app can make use of some improvements.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Zulip

Because Zulip is Free and Open-Source. It is easy to split out conversations and sty on topic.

Review Source

JG

Jacob G.  
Research Assistant  
Research  
Used the software for: 6-12 months

### "Replacement for Slack"

March 9, 2023

5.0

It has been the best replacement for Slack. Our research group runs on a tight budget, and Slack could no longer work for it intended purposes. I like the slimmed down design and being able to easily connect with my team through desktop or mobile, and the experience is essentially the same.

Pros

Zulip is an excellent messaging platform. It reminds me of a professional discord without all the bells and whistles, which is a good thing. The channel system being able to categorize conversation by topics make searching for crucial conversation easier. Additionally the direct messaging system works miles better than Slack.

Cons

Sometimes files sharing gets wonky, as in it doesn't load or there are errors. I actually didn't know there were video sharing or audio sharing capabilities, but that might be because we use the entry level tier.

Review Source

LD

Leonardo D.  
Senior Principal Researcher  
Computer Software  
Used the software for: 2+ years

### "Zulip is amazing"

March 9, 2023

5.0

It has been amazing.

Pros

It is very scalable, and easy to add structure to different discussion threads, share files, and create meetings.

Cons

I can't think of any. Zulip is superior to any other solution we have tried to organize the Lean community

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Zulip is way easier to organize the different discussion threads and manage big communities.

Review Source

Anum R.  
Customer Desk  
Marketing and Advertising  
Used the software for: 6-12 months

### "Excellent cost-effective solution for team collaboration"

May 7, 2023

4.0

Zulip helped us overcome team collaboration & file sharing. Specially since we work with a remote team, Zulip helps us eliminate multiple email threads for simple communication.

Pros

Zulip has a very intuitive & made for team collaboration

Cons

The user interface is good, but they can improve the user experience. Make it easy for teams to go back & forth on the topics, sometimes it becomes very cluttered when working on more than one project.

Review Source

AB

Alina B.  
Associate Professor  
Higher Education  
Used the software for: 2+ years

### "Best platform for teachers to communicate with students"

March 12, 2023

5.0

Pros

I have used Zulip for classes I teach at my university and conferences/workshops as I organized, as well as for scientific collaboration in mathematics. I make it the official mode of communication for each class I teach and I love the fact that it keeps all the messages for each class in one place. Zulip is easy to use, it gives a lot of control, we can write latex into it directly without having to install a package or anything, and the students actually stay civil on this platform as opposed to others I used where things degenerate quickly.

Cons

Zulip has uses two tiers to organize the messages: streams and topics within each stream. I would have liked an extra tier.

Review Source

Alejandro S.  
Assistant Professor  
Higher Education  
Used the software for: 6-12 months

### "love it!"

March 9, 2023

5.0

fantastic

Pros

zulip is amazing for my research group. We love being able to format LaTeX equations and the stream/topic organization makes it easy to pick up on conversations

Cons

for mobile you can only be signed in on one account at a time and it's a little annoying to switch. Hyperlinking is also slightly clunky in that you have to use the markdown formatting rather than just typing ctrl-k or equivalent. But these are minor points

Alternatives considered

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Zulip

latex formatting, open source community + vibe

Review Source

YK

Yacine K.  
Co-founder  
Computer Software  
Used the software for: 1-2 years

### "Microcks is using Zulip for is open source community collaboration"

May 30, 2023

5.0

Pros

Great thread and stream management, in a single view you know the message and updates you need to take care of.

Cons

Maybe fewer integration possibilities than some competitors (enterprise products) but it is fine for our usages and we will check some integration using Zulip's API and/or Zappier.

Reason for choosing Zulip

Fully driven by an open source community, very open and friendly maintainers: we share the same mindset and open source way of doing things.

Review Source

BG

Benjamin G.  
Engineer  
Research  
Used the software for: 2+ years

### "Excellent collaboration tool"

March 9, 2023

5.0

Pros

Streams with topics, appearance, special plans for academic teams.

Cons

Mobile application could be improved. Add groups over streams could be useful.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Free plan for academic teams.

Review Source

AS

Andrew S.  
Principal Research Scientist  
Research  
Used the software for: 2+ years

### "Great product for research collaboration and conferences"

March 9, 2023

5.0

Pros

Ease of use, customizability, support of latex out of the box (must have for mathematical discussions).

Cons

Stream/topic distinctionis somewhat artificial and can be limiting. It would be nice to be able to have subtopics, and to be able to pin topics.

Reason for choosing Zulip

For research collaborations I find the experience superior to Discord or Slack. Zulip is much better suited to thoughtful long-term discussions, where you may frequently want to refer back to (and edit!) posts that were made months ago. It doesn't have quite the feel of immediacy that Discord and Slack do, but to me that is a good thing!For mathematicians the seamless integration of markup and latex makes for a much better experience than I have found elsewhere.

Review Source

Shlok P.  
Student  
Information Technology and Services  
Used the software for: 6-12 months

### "Best open source app!!"

February 9, 2022

5.0

Pros

The topic features is the best. It helps me get through messages easily and with context.

Cons

The UI needs upgrade to be modern. Which is in the process.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Slack](https://www.capterra.com/p/135003/Slack/)

Review Source

LS

Lev S.  
CIO  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great open-source software for internal commucations"

November 16, 2023

5.0

Pros

It resembles Slack but is less expensive, open-source and doesn't lock you out. Great choice for IT professionals. Zulip makes it possible to manage and keep well-organized many one-to-one and group conversations on various topics. The solid community of Zulip users and contributors seems to really influence the development roadmap.

Cons

Limited choice of external call providers

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Approaching end-of-life of Skype and several bugs and glitches that were never fixed

Review Source

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