# Page 7 | Zulip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Zulip the right Team Communication solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197945/Zulip/reviews --- Zulip 4.9 (196) [View alternatives](https://www.capterra.com/p/197945/Zulip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Zulip ## Showing most helpful reviews Showing 151-175 of 196 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HU Hüseyin U. Lead Developer / CEO Mining & Metals Used the software for: 2+ years ### "Best in class" February 10, 2022 5.0 We tried ALL other options before Zulip. Our team with 500 is very happy with Zulip. Pros Self hosted, easy to integrate with anything, fast and best for teams Cons You need external integration for video conferencing Switched from [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/) All we need was self hosted, easy to integrate or develop for platform with privacy, speed and customization Review Source MS Michael S. PhD Candidate Research Used the software for: 1-2 years ### "Very helpful!" March 9, 2023 5.0 Pros Zulip is Free & Open Source, works very reliably, and has all the integrations needed! Cons Sometimes it takes a while for new users to get used to the concept of streams. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The New Message Retention Policy in the free tier Review Source Praveen N. Software Developer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "A good tool for team communication " July 26, 2021 5.0 Overall, Zulip is a great tool for communication. Team members can stay in the loop of relevant information and not be overwhelmed by information that is irrelevant to their tasks and work. Plus, being free and Open source is another great benefit Pros Zulip is free and opensource and works on all platforms (windows, mac, linux, android and ios). It offers all standard chat methods needed for team communication. Communication can be organized through streams and topics and team members can be subsrcibe to these topics and stay in the loop with relevant information. The software is free to use, and you can even host it in your own servers for flexibility. Additional integration is also possible and includes a lot of popular services such as GitHub, Heroku, Zendesk and more. There is a paid plan which is cheap and offers additional features like company branding and 10GB storage per user. Communication can work smoothly as you can stay informed about topics relevant to you and ignore the rest, which can be a lot of messages when you are working in a diverse team. Cons Overall, there was nothing that was lacking in particular. There are no features like video calling or calendars built in, which might be possible to add via integration but was not tested personally. But Zulip gets the job done if you are only looking for a chat client to communicate in an organized manner. Review Source MT Marcos T. IT support Research Used the software for: 1-2 years ### "Good enough for 90% of the world" March 9, 2023 4.0 Pros It's simple, it's streamlined, the UI is very mild and pleasant. Bot integration is easy to do and very varied in what it CAN do Cons Phone app needs a complete rewrite, if you can send me a notification that i got a message but spend 2 minutes loading said message, you need to step back and think again Switched from [Slack](https://www.capterra.com/p/135003/Slack/) very expensive and hostile, everything is a way to squeeze money out of you Review Source KK Krešimir K. Professor Higher Education Used the software for: 1-2 years ### "Best for structured team communication" March 10, 2023 5.0 Team communication while working on several projects. Pros The division into streams and then subdivision into topics is very natural. Cons Really nothing to dislike - it is perfect for what I use it. Reason for choosing Zulip After trying several, Zulip was just simply the most natural to use. Especially for sharing information that has to be accessible for a long time and not only by search. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Initially, because Slack reduced the features of the free version. Review Source SB Stefan B. Professor Research Used the software for: 1-2 years ### "Great tool for our workgroup, enabling collaboration with partners abroad" March 9, 2023 5.0 As a small research group (though part of a large publically funded university), most commercial offerings are not affordable to us. Zulip makes it possible to store information for years, easily search for it. The ability to write mathematical equations is a huge bonus in our line of work Pros This is a no frills product, where eye candy doesn't impede functionality. Cons At least in the standalone application, clicking on attachments silently downloads them without visual feedback that the download was successful and/or opening of the file. Once one gets used to this, it's fine, but it caused a few confusing moments. Review Source Heena M. Senior Content Writer Information Technology and Services Used the software for: Less than 6 months ### "Best Collaboration Platform for WFH Situation" February 11, 2022 5.0 Being in a WHF scenario, collaborating and communicating with the team is extremely essential. I used Zulip as a part of the organization's team where we were able to communicate easily. Also, discussing code and syntax highlighting was extremely easy. Zulip proved to be the best remote platform that has keep our team on the same page when it comes to getting instant notifications/updates. Pros I like the simple and intuitive messaging interface which keeps me get updated on the latest communication. Configuring notifications as per the convenience is also amazing so that I can get messages instantly. Even the mobile app is extremely smooth and easy to use. Cons Integrating Zulip with GitHub was quite a challenge. Users will be happy if the Zulip team can publish more information on how to configure Zulip with GitHub. Review Source Palash R. Contributer Information Technology and Services Used the software for: 6-12 months ### "Zulip - Great app for remote work." February 9, 2022 5.0 Pros I really love the main feature of Zulip, which sets it apart from other apps i.e., the thread system. Each stream(similar to Discord 'channel') has a thread for each topic of conversation, so there can be different conversations happening in the same stream simultaneously. I think it saves a lot of headache. Cons It's not very easy on the eye when you look at it for the first time, and it looks really confusing. Design is also not pretty great (but it's WIP). Review Source FH Fintan H. Software Developer Computer Software Used the software for: Less than 6 months ### "Focused Collaboration" March 13, 2023 5.0 Zulip really beats software products like Slack, Teams, and Discord, in my opinion. It keeps you focused on the discussions at hand and the necessary information doesn't get lost in the sea of noise that real-time chat clients tend to produce. Pros Zulip allows you to collaborate using a near-mailing list experience without it feeling archaic. It differs from other tools like Slack or Discourse by having a good model of separation by topic. Conversations are kept on topic which provides focus and your messages don't get lost in the noise. It makes it easy to split off tangential conversations by easily moving messages to a dedicated topic. When a topic is resolved --- for example, if you're talking about a bug in your code --- then you can mark it as resolved.If you just need to chat to one person in the Zulip team, then you can direct message them.It also has a read-only mode, so a sign-up is not necessary for others just trying to find information in our Zulip. Cons The UI can feel a bit clunky, but at the same time that's part of it's charm. It's simple and keeps you focused on the topic at hand. Review Source AQ Alessio Q. Ph.D. candidate Research Used the software for: Less than 6 months ### "Effective and inexpensive tool for research groups, but poor on user interface" March 9, 2023 4.0 I like it, I will keep using it, hoping that the developer improves on the interface Pros It is free for my usage and customizable.I like the topics feature within channels. Cons The interface is not fresh and modern as slack.it does not preview links Alternatives considered [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Mattermost](https://www.capterra.com/p/170524/Mattermost/) Reason for choosing Zulip Because it is more structured, and we received a free Cloud license because of our research organization. That was critical. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Slack has big limitations for free licenses Review Source AS Andrea S. IT Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Efficacious compared to all competitors" February 11, 2022 5.0 Pros chat in real time, the ability to create discussion channels and to create topics within them, to keep the discussions in order, this is the plus compared to other team chat software. It is also completely open source Cons some improvements in the mobile app but it is already very beautiful Switched from [Mattermost](https://www.capterra.com/p/170524/Mattermost/) because it was no longer 100% open source and was very confusing Review Source TC Teresa C. Programme Manager Education Management Used the software for: 6-12 months ### "very decent chat app" July 21, 2023 5.0 We have moved to Zulip as an alternative to mailing list and mass emailing, so far it seems to work very well, we can have separate channels for different groups and targeted posts, and people can join a stream if they want and keep an eye on postings without the constant barrage of emails. Pros Separate streams and privacy options, very easy to add users, quite easy to set up Cons the interface looks a bit old fashioned, but other than that, very solid product Switched from [Discord](https://www.capterra.com/p/240238/Discord/) We felt that this had more flexibility and was easier to work with Review Source EB Eric B. Ceo Computer Software Used the software for: 2+ years ### "Best value for money " March 9, 2023 5.0 Excellent Pros Zéro bugQuick and efficientEasy to search Cons Sometime complex to use for non daily users Reason for choosing Zulip Price Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/) Price Review Source Osiano Z. Gestion clientèle Import and Export Used the software for: 6-12 months ### "Messagerie instantanée" October 19, 2023 5.0 Pros C'est l'un des logiciels les plus facile d'utilisation. Totalement gratuit, Zulip permet une communication améliorer avec mon équipe, il permet également aux gestionnaires occupés de participer à des discussions en équipe. Grâce à ses fonctionnalités, il permet l'envoie et la réception facile des SMS Cons C'est un super logiciel avec de meilleures fonctionnalités et je le recommande Review Source JG Joy G. Team Lead Non-Profit Organization Management Used the software for: 2+ years ### "Zulip worked great for us" March 9, 2023 4.0 Pros The streams and narrows . The ability to create integrations Cons The lack of stable video conferencing capability Review Source DS Demetrius S. Mr Non-Profit Organization Management Used the software for: 6-12 months ### "Extremelly useful and portable" March 9, 2023 5.0 I was using a free plan from slack, that is also an excellent tool. But the rules changed and zilip, besides offering me the possibility to import my chats from slack, it has some advantages over slack that are really very useful. Pros Zulip successfully implements many features (over other tools), such as search and topic segregation which, in my opinion, are essential to have an organized discussion. Also, you don't have to throw your data away if you need to change your zulip provider or even if you need to switch to another tool. For example, I was able to import my data from slack and it worked very well. In the future, I can install zulip on my personal server and keep the code running by my own means. Cons It's not very pretty and some features (like replies to posts) are easily used by programmers, but are not so smooth for the layman.Not being used by many people is its main con because people generally reject changing from one tool to another, enen if the other shows itself better. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Slack changed the rules to free users. Review Source rS ranu S. Senior Software Developer Information Technology and Services Used the software for: 6-12 months ### "Feature pack" April 5, 2023 5.0 Good for small and medium teams. Pros This is really helpful tool for communication, file sharing and conversation. We're using it for internal communication for multiple projects and sharing lot of stuff with each other and in multiple formats and links. It is very cost effective and full of features. Cons UI for mobile application needs lot of improvements and search engine needs to be redesigned. But as an open source project it is awesome. Review Source AS Adam S. System architect Computer Software Used the software for: 2+ years ### "Zulip is delightful" February 19, 2022 5.0 Pros Zulip is much easier to the customize than other open source discussion systems. It's ideal when your organization needs an open source system and needs to modify the internals, and not just add bots/etc. Cons The UI is different from other Slack/etc and takes getting used to. Switched from [Discord](https://www.capterra.com/p/240238/Discord/)[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Discourse](https://www.capterra.com/p/207184/Discourse/)[Slack](https://www.capterra.com/p/135003/Slack/) Easier to modify open source, large community Review Source Rita K. Assistante Human Resources Used the software for: Less than 6 months ### "zulip outils tchat et de partages de fichier " October 16, 2023 5.0 Pros zulip outils tchat et de partages de fichier Cons pas trop reconnus sur le plan marketing Review Source CB Clark B. Professor (Research) Higher Education Used the software for: 1-2 years ### "Happy with Zulip" March 9, 2023 5.0 Pros Easy to set up and use and great for keeping teams communicating. Cons I miss the "mark as unread" feature of slack Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We switched from Slack because Zulip offers more control and customization. Review Source JH Jaemin H. PhD Student Research Used the software for: 2+ years ### "Zulip is great" March 9, 2023 5.0 Pros Topics in streams. It prevents creating too many streams while organizing relevant chats together. Cons UI customization. It supports custom CSS, but it's not easy to do for everyone. Review Source Ryan L. Manager, Quality Engineering Health, Wellness and Fitness Used the software for: 2+ years ### "Zulip" April 24, 2020 5.0 Pros Is an amazing instant messaging platform for any software organization. We have done some pretty cool stuff with the api that allows us to use robots to alert our teams of various statuses etc. Cons I have not found a con that I could comment on at this time. Product is really well done!! Review Source NB Nick B. Developer Information Technology and Services Used the software for: 2+ years ### "The best threaded chat client" March 23, 2023 5.0 Pros Threaded chats. Public access. Historical search. All amazing. Cons Some users have a hard time with the threaded model. Once you get it, it's great. Review Source FS Fabian S. Researcher Research Used the software for: 1-2 years ### "Zulip is great" March 9, 2023 5.0 Pros Streams are amazingfree for researchersno downtimesphone app Cons nothing Review Source JC Julia C. Team representative Sports Used the software for: Less than 6 months ### "Zulip review " March 30, 2023 4.0 Pros Chat history, ease of use, folder/sub group system and the ability to share files. Cons Notifications needed adjustments immediately, took a while to get used to. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.