# Page 7 | Zulip Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Zulip the right Team Communication solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/197945/Zulip/reviews

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Zulip

4.9 (196)

[View alternatives](https://www.capterra.com/p/197945/Zulip/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Zulip

## Showing most helpful reviews

Showing 151-175 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HU

Hüseyin U.  
Lead Developer / CEO  
Mining & Metals  
Used the software for: 2+ years

### "Best in class"

February 10, 2022

5.0

We tried ALL other options before Zulip. Our team with 500 is very happy with Zulip.

Pros

Self hosted, easy to integrate with anything, fast and best for teams

Cons

You need external integration for video conferencing

Switched from

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/)

All we need was self hosted, easy to integrate or develop for platform with privacy, speed and customization

Review Source

MS

Michael S.  
PhD Candidate  
Research  
Used the software for: 1-2 years

### "Very helpful!"

March 9, 2023

5.0

Pros

Zulip is Free & Open Source, works very reliably, and has all the integrations needed!

Cons

Sometimes it takes a while for new users to get used to the concept of streams.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The New Message Retention Policy in the free tier

Review Source

Praveen N.  
Software Developer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "A good tool for team communication "

July 26, 2021

5.0

Overall, Zulip is a great tool for communication. Team members can stay in the loop of relevant information and not be overwhelmed by information that is irrelevant to their tasks and work. Plus, being free and Open source is another great benefit

Pros

Zulip is free and opensource and works on all platforms (windows, mac, linux, android and ios). It offers all standard chat methods needed for team communication. Communication can be organized through streams and topics and team members can be subsrcibe to these topics and stay in the loop with relevant information. The software is free to use, and you can even host it in your own servers for flexibility. Additional integration is also possible and includes a lot of popular services such as GitHub, Heroku, Zendesk and more. There is a paid plan which is cheap and offers additional features like company branding and 10GB storage per user. Communication can work smoothly as you can stay informed about topics relevant to you and ignore the rest, which can be a lot of messages when you are working in a diverse team.

Cons

Overall, there was nothing that was lacking in particular. There are no features like video calling or calendars built in, which might be possible to add via integration but was not tested personally. But Zulip gets the job done if you are only looking for a chat client to communicate in an organized manner.

Review Source

MT

Marcos T.  
IT support  
Research  
Used the software for: 1-2 years

### "Good enough for 90% of the world"

March 9, 2023

4.0

Pros

It's simple, it's streamlined, the UI is very mild and pleasant. Bot integration is easy to do and very varied in what it CAN do

Cons

Phone app needs a complete rewrite, if you can send me a notification that i got a message but spend 2 minutes loading said message, you need to step back and think again

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

very expensive and hostile, everything is a way to squeeze money out of you

Review Source

KK

Krešimir K.  
Professor  
Higher Education  
Used the software for: 1-2 years

### "Best for structured team communication"

March 10, 2023

5.0

Team communication while working on several projects.

Pros

The division into streams and then subdivision into topics is very natural.

Cons

Really nothing to dislike - it is perfect for what I use it.

Reason for choosing Zulip

After trying several, Zulip was just simply the most natural to use. Especially for sharing information that has to be accessible for a long time and not only by search.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Initially, because Slack reduced the features of the free version.

Review Source

SB

Stefan B.  
Professor  
Research  
Used the software for: 1-2 years

### "Great tool for our workgroup, enabling collaboration with partners abroad"

March 9, 2023

5.0

As a small research group (though part of a large publically funded university), most commercial offerings are not affordable to us. Zulip makes it possible to store information for years, easily search for it. The ability to write mathematical equations is a huge bonus in our line of work

Pros

This is a no frills product, where eye candy doesn't impede functionality.

Cons

At least in the standalone application, clicking on attachments silently downloads them without visual feedback that the download was successful and/or opening of the file. Once one gets used to this, it's fine, but it caused a few confusing moments.

Review Source

Heena M.  
Senior Content Writer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Collaboration Platform for WFH Situation"

February 11, 2022

5.0

Being in a WHF scenario, collaborating and communicating with the team is extremely essential. I used Zulip as a part of the organization's team where we were able to communicate easily. Also, discussing code and syntax highlighting was extremely easy. Zulip proved to be the best remote platform that has keep our team on the same page when it comes to getting instant notifications/updates.

Pros

I like the simple and intuitive messaging interface which keeps me get updated on the latest communication. Configuring notifications as per the convenience is also amazing so that I can get messages instantly. Even the mobile app is extremely smooth and easy to use.

Cons

Integrating Zulip with GitHub was quite a challenge. Users will be happy if the Zulip team can publish more information on how to configure Zulip with GitHub.

Review Source

Palash R.  
Contributer  
Information Technology and Services  
Used the software for: 6-12 months

### "Zulip - Great app for remote work."

February 9, 2022

5.0

Pros

I really love the main feature of Zulip, which sets it apart from other apps i.e., the thread system. Each stream(similar to Discord 'channel') has a thread for each topic of conversation, so there can be different conversations happening in the same stream simultaneously. I think it saves a lot of headache.

Cons

It's not very easy on the eye when you look at it for the first time, and it looks really confusing. Design is also not pretty great (but it's WIP).

Review Source

FH

Fintan H.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Focused Collaboration"

March 13, 2023

5.0

Zulip really beats software products like Slack, Teams, and Discord, in my opinion. It keeps you focused on the discussions at hand and the necessary information doesn't get lost in the sea of noise that real-time chat clients tend to produce.

Pros

Zulip allows you to collaborate using a near-mailing list experience without it feeling archaic. It differs from other tools like Slack or Discourse by having a good model of separation by topic. Conversations are kept on topic which provides focus and your messages don't get lost in the noise. It makes it easy to split off tangential conversations by easily moving messages to a dedicated topic. When a topic is resolved --- for example, if you're talking about a bug in your code --- then you can mark it as resolved.If you just need to chat to one person in the Zulip team, then you can direct message them.It also has a read-only mode, so a sign-up is not necessary for others just trying to find information in our Zulip.

Cons

The UI can feel a bit clunky, but at the same time that's part of it's charm. It's simple and keeps you focused on the topic at hand.

Review Source

AQ

Alessio Q.  
Ph.D. candidate  
Research  
Used the software for: Less than 6 months

### "Effective and inexpensive tool for research groups, but poor on user interface"

March 9, 2023

4.0

I like it, I will keep using it, hoping that the developer improves on the interface

Pros

It is free for my usage and customizable.I like the topics feature within channels.

Cons

The interface is not fresh and modern as slack.it does not preview links

Alternatives considered

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Mattermost](https://www.capterra.com/p/170524/Mattermost/)

Reason for choosing Zulip

Because it is more structured, and we received a free Cloud license because of our research organization. That was critical.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack has big limitations for free licenses

Review Source

AS

Andrea S.  
IT  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Efficacious compared to all competitors"

February 11, 2022

5.0

Pros

chat in real time, the ability to create discussion channels and to create topics within them, to keep the discussions in order, this is the plus compared to other team chat software. It is also completely open source

Cons

some improvements in the mobile app but it is already very beautiful

Switched from

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)

because it was no longer 100% open source and was very confusing

Review Source

TC

Teresa C.  
Programme Manager  
Education Management  
Used the software for: 6-12 months

### "very decent chat app"

July 21, 2023

5.0

We have moved to Zulip as an alternative to mailing list and mass emailing, so far it seems to work very well, we can have separate channels for different groups and targeted posts, and people can join a stream if they want and keep an eye on postings without the constant barrage of emails.

Pros

Separate streams and privacy options, very easy to add users, quite easy to set up

Cons

the interface looks a bit old fashioned, but other than that, very solid product

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)

We felt that this had more flexibility and was easier to work with

Review Source

EB

Eric B.  
Ceo  
Computer Software  
Used the software for: 2+ years

### "Best value for money "

March 9, 2023

5.0

Excellent

Pros

Zéro bugQuick and efficientEasy to search

Cons

Sometime complex to use for non daily users

Reason for choosing Zulip

Price

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/)

Price

Review Source

Osiano Z.  
Gestion clientèle  
Import and Export  
Used the software for: 6-12 months

### "Messagerie instantanée"

October 19, 2023

5.0

Pros

C'est l'un des logiciels les plus facile d'utilisation. Totalement gratuit, Zulip permet une communication améliorer avec mon équipe, il permet également aux gestionnaires occupés de participer à des discussions en équipe. Grâce à ses fonctionnalités, il permet l'envoie et la réception facile des SMS

Cons

C'est un super logiciel avec de meilleures fonctionnalités et je le recommande

Review Source

JG

Joy G.  
Team Lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Zulip worked great for us"

March 9, 2023

4.0

Pros

The streams and narrows . The ability to create integrations

Cons

The lack of stable video conferencing capability

Review Source

DS

Demetrius S.  
Mr  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Extremelly useful and portable"

March 9, 2023

5.0

I was using a free plan from slack, that is also an excellent tool. But the rules changed and zilip, besides offering me the possibility to import my chats from slack, it has some advantages over slack that are really very useful.

Pros

Zulip successfully implements many features (over other tools), such as search and topic segregation which, in my opinion, are essential to have an organized discussion. Also, you don't have to throw your data away if you need to change your zulip provider or even if you need to switch to another tool. For example, I was able to import my data from slack and it worked very well. In the future, I can install zulip on my personal server and keep the code running by my own means.

Cons

It's not very pretty and some features (like replies to posts) are easily used by programmers, but are not so smooth for the layman.Not being used by many people is its main con because people generally reject changing from one tool to another, enen if the other shows itself better.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack changed the rules to free users.

Review Source

rS

ranu S.  
Senior Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Feature pack"

April 5, 2023

5.0

Good for small and medium teams.

Pros

This is really helpful tool for communication, file sharing and conversation. We're using it for internal communication for multiple projects and sharing lot of stuff with each other and in multiple formats and links. It is very cost effective and full of features.

Cons

UI for mobile application needs lot of improvements and search engine needs to be redesigned. But as an open source project it is awesome.

Review Source

AS

Adam S.  
System architect  
Computer Software  
Used the software for: 2+ years

### "Zulip is delightful"

February 19, 2022

5.0

Pros

Zulip is much easier to the customize than other open source discussion systems. It's ideal when your organization needs an open source system and needs to modify the internals, and not just add bots/etc.

Cons

The UI is different from other Slack/etc and takes getting used to.

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[Discourse](https://www.capterra.com/p/207184/Discourse/)[Slack](https://www.capterra.com/p/135003/Slack/)

Easier to modify open source, large community

Review Source

Rita K.  
Assistante  
Human Resources  
Used the software for: Less than 6 months

### "zulip outils tchat et de partages de fichier "

October 16, 2023

5.0

Pros

zulip outils tchat et de partages de fichier

Cons

pas trop reconnus sur le plan marketing

Review Source

CB

Clark B.  
Professor (Research)  
Higher Education  
Used the software for: 1-2 years

### "Happy with Zulip"

March 9, 2023

5.0

Pros

Easy to set up and use and great for keeping teams communicating.

Cons

I miss the "mark as unread" feature of slack

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

We switched from Slack because Zulip offers more control and customization.

Review Source

JH

Jaemin H.  
PhD Student  
Research  
Used the software for: 2+ years

### "Zulip is great"

March 9, 2023

5.0

Pros

Topics in streams. It prevents creating too many streams while organizing relevant chats together.

Cons

UI customization. It supports custom CSS, but it's not easy to do for everyone.

Review Source

Ryan L.  
Manager, Quality Engineering  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zulip"

April 24, 2020

5.0

Pros

Is an amazing instant messaging platform for any software organization. We have done some pretty cool stuff with the api that allows us to use robots to alert our teams of various statuses etc.

Cons

I have not found a con that I could comment on at this time. Product is really well done!!

Review Source

NB

Nick B.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The best threaded chat client"

March 23, 2023

5.0

Pros

Threaded chats. Public access. Historical search. All amazing.

Cons

Some users have a hard time with the threaded model. Once you get it, it's great.

Review Source

FS

Fabian S.  
Researcher  
Research  
Used the software for: 1-2 years

### "Zulip is great"

March 9, 2023

5.0

Pros

Streams are amazingfree for researchersno downtimesphone app

Cons

nothing

Review Source

JC

Julia C.  
Team representative  
Sports  
Used the software for: Less than 6 months

### "Zulip review "

March 30, 2023

4.0

Pros

Chat history, ease of use, folder/sub group system and the ability to share files.

Cons

Notifications needed adjustments immediately, took a while to get used to.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Review Source

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