--- title: "JustFOIA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JustFOIA Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/198007/JustFOIA/" page_type: "product" language: "en" --- # JustFOIA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) JustFOIA ## What is JustFOIA? Records requests management made easy. JustFOIA is an affordable, easy-to-use, SaaS solution that takes the pain out of tracking records requests. With more than 20 years of experience working with public sector agencies, we built client-centered solutions with their feedback in mind. We continue to maintain long-lasting relationships with our customers, and believe that is the heart of why we do what we do. ## What is JustFOIA used for? [Government](https://www.capterra.com/government-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JustFOIA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mccinnovations.com&name=JustFOIA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JustFOIA 5.0 (1) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (29,078) Value For Money 5.0 (1) Value For Money 4.5 (20,636) Customer Service 5.0 (1) Customer Service 4.6 (18,666) ## JustFOIA alternatives [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,595)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,677)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,837)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) ## FAQs about JustFOIA Overview ### What company size and specific industries is JustFOIA built for? JustFOIA is designed for public-sector organizations, including cities, counties, townships, villages, special districts, state agencies, law enforcement, school districts, and higher education institutions. It is built for government and education teams that handle FOIA requests and related records workflows. Features and Usability ### What are the key features of JustFOIA? JustFOIA offers records management, document management, and archiving and retention, along with access controls/permissions and audit trail tools. It also includes configurable workflow, approval process control, workflow automation, self service portal, and reporting and statistics for managing requests, documents, and compliance tracking. Integrations ### Which third-party tools and platforms does JustFOIA integrate with? JustFOIA integrates with Adobe Acrobat Reader, Laserfiche, Microsoft Entra ID, PayPal, Single Sign-On, and authorize.net. These connections cover document handling, identity management, payments, and authentication, giving organizations a set of built-in options for managing FOIA-related workflows and access control. Getting Started and Support ### What training and onboarding options does JustFOIA offer? JustFOIA provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual walkthroughs. Getting Started and Support ### What customer support options does JustFOIA offer? JustFOIA provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Without reviewer feedback on support experiences, no clear pattern emerges about response speed, helpfulness, or common frustrations. These channels give users direct contact options plus self-service help for setup, troubleshooting, and routine questions. ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of Document Management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) JustFOIA supports all three of the features reviewers value most: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive records, keep files organized in a central location, and share documents efficiently across teams, allowing teams to manage information with greater control and consistency. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval JustFOIA 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Permit Issuance: Issuance of valid permits to initiate projects or tasks - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kristen B. Municipal Records Coordinator Government Administration ### "No longer cringe when public requests records" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Pros The best feature about this software is that it's all electronic. Prior to using JustFOIA we sent emails to numerous departments asking them to send us their reply and any attachments which we then printed and filed in a folder. The requestor then received a general synopsis of the department's replies and any attachments. It was a hot mess! Now everything from internal discussions, uploads of requested information, invoices and external correspondence is easily found in one location. It is so convenient to go back and search/review old requests. Cons Nothing! It's such a dream and so easy to use. Very user friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 27, 2020 Hi Kristen, we appreciate you taking the time to share your experience with JustFOIA for your peers to benefit. Even more, it brings us joy to know that JustFOIA empowered you and your team to stamp out that hot mess! We want our software to be a dream for everyone who uses it. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.