# Viibrant Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Viibrant Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more.

Source: https://www.capterra.com/p/198012/Viibrant

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# 

 Viibrant Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Viibrant

## What is Viibrant?

Viibrant is a customizable technology system created specifically for senior living communities. Our user-friendly system facilitates resident engagement and staff work-flow efficiencies. Viibrant streamlines community operations such as dining reservations, event registration, and service requests. The system software can be implemented across a variety of electronic platforms and devices including computers, phones, touch-screen televisions, and smart-home technology.

## What is Viibrant used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Viibrant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://viibrant.com&name=Viibrant)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Viibrant

4.4 (5)

VS.

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting Price

$0.01

Per Feature

Starting Price

$1

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.6 (63)

Value For Money

4.4 (5)

Value For Money

4.4 (54)

Customer Service

4.4 (5)

Customer Service

4.4 (58)

## Viibrant alternatives

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/198012/Viibrant/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Escalation

System alerts about the need to escalate an issue or request

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Attendance Tracking

Track the attendance of specific individuals or groups

Viibrant 18 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Handle the registration and admission process for existing and new students

System alerts about the need to escalate an issue or request

Manage various aspects of appointments including booking, rescheduling, canceling

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Store, manage, and track all electronic documents in a centralized location

Plan events and/or activities

Specifically for nursing homes

Meal and snack planning, scheduling and distribution

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Search and filter data across systems to locate required information by entering keywords or certain criteria

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

Basic

$0.01

Per Feature,

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[

TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (5)

4.4

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JK

Jessica K.

Concierge Coordinator

Non-Profit Organization Management

### "Viibrant review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

May 15, 2020

Overall the product works well and customer support has been better.

Pros

The work orders and the integration with Worxhub was one of the more impactful areas for our residents.

Cons

Some of the areas are difficult to use for the residents such as the Forums which are confusing the natural way they are set up, it was extremely difficult to have so many bugs when we were first beginning and have it 'live' for our residents to see, looking back I think we would change that because the residents lost a lot of faith in the system when many things didn't work and the customer support in the beginning was quite lacking.

Reasons for choosing Viibrant

We had many different products to look at and ultimately chose Viibrant because our residents and staff felt it would work the best and Viibrant told us they could customize anything we needed at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2020

Thank you so much for your honest commentary on our partnership thus far. While the customizations were complex and there were a few speed-bumps during creation, we know that the alterations ultimately resulted in solutions that should serve your residents and staff members well. We've so enjoyed working with your team since then to adapt our support style to better fit your needs. Thanks for always being honest and providing insight on the current state of the project. We are excited to see our partnership evolve with you, as we continue our collaboration.

AW

Alycia W.

Community Life Services Manager

Hospital & Health Care

### "Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 15, 2020

I have enjoyed my partnership with Vibrant .

Pros

It is easy to communicate with Customer Service. I have a primary contact person \[SENSITIVE CONTENT HIDDEN\] and she is awesome, responsive, and prompt.

Cons

I wish this software was compatible with my Outlook calendar, and our in home television software Touchtown. This would prevent me from tripling my work load. I would also like to have signage for the room which would be scheduled through Vibrant software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2020

Hi Alycia, thank you for taking the time to leave a review. We enjoy working with your community very much and greatly value our partnership.

GM

Galen M.

IT Director

Hospital & Health Care

### "The Cypress of Hilton Head"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2020

Our relationship with Viibrant has been great. We have monthly conference calls with Viibrant and our computer club committees to discuss changes issues and review monthly statics. If someone from our community calls me and says something is wrong with a feature on the portal I will log in and check. If I’m seeing the same problem. I will call or email my contact person with Viibrant. She and her team will start troubleshooting issue and get back to me pretty quickly.

Pros

I love the system because it’s not your normal cookie cutter system you see today. They can create anything you want. They think out of the box. They allow you to customize what you want and help build it.

Cons

I don't have anything that I dislike about this product. It has server us well. If we have new ideas or want something I long with the Viibrant team work to create it. That is what set this product alone from others. Creative, design, able to customize.

Reasons for choosing Viibrant

The reason for us using Viibrant is because they provided everything we needed with this system. User-friendly, Customization, Web-base, fast, reliable, etc. I'm very happy with our partnership. \[SENSITIVE CONTENT HIDDEN\] is amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2020

Hi, thank you for taking the time to leave a review. We love working with your community and your positive feedback means the world to us.

TW

Ted W.

CIO

Hospital & Health Care

### "Viibrant Senior Living Portal helps us manage our community"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2020

Viibrant is an extremely responsive partner and regularly makes requested changes and improvements for us based on our input and input from our residents! Excellent company and product!

Pros

The Viibrant portal has many excellent features that we and our residents use every day! Core features we use include daily announcements integrated with Alexa, calendar of events including trip sign ups and wait list management, dining menus and reservations, forums and document archives for clubs and special interests.

Cons

The Alexa integration works well for announcements but we wish we could easily add content that is Alexa readable on the fly rather than having to ask Viibrant engineers to do it for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2020

Hi Ted, thank you so much for your words and recommendation. We greatly value our partnership and have loved working with your community over the years.

JT

Jessica T.

Communications Coordinator

Hospital & Health Care

### "Viibrant is an excellent intranet solution that offers extensive customization opportunities."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 7, 2020

Pros

The BEST aspect of Viibrant is that it was a great solution out of the box and now, they have customized almost all of their original existing features to meet specific needs for our community. They even built in new functionality and features specifically for our community.

Cons

If you pursue custom developments, it can be time consuming to keep up with development status and QA. However, it is a small price to pay for such flexibility.

Reasons for choosing Viibrant

Viibrant offered a fully functional intranet site out of the box. It had many features that suited the community's needs. PVE also chose Viibrant because we were able to customize the site specifically for our community.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2020

Hi Jessica! Thank you so much for this thoughtful review. It brings us great joy to see our customized solution positively impact a community like Paradise Valley Estates.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)